Canada
Jamul Casino to Begin Phased Re-Opening on May 18, 2020
After a two-month closure due to the COVID-19 pandemic, Jamul Casino will have a soft re-opening at 10AM on May 18, 2020 for its Amber and above Sweetwater Rewards® Club VIP guests, and a public re-opening planned on May 21, 2020. In response to the pandemic, Jamul Casino closed on March 20, 2020 to protect the health and safety of its guests, team members, and tribal members. Throughout its closure, the Casino has been in touch with guests via its Facebook page, posting messages on its website, and has been working hard on its re-opening plan. Jamul Casino will begin its phased re-opening next Monday with physical distance enhancements, increased cleaning protocols, and improved gaming technology. The Casino will also operate under limited hours from 10AM to 2AM daily until it expands to 24-hour operations beginning at 10AM on May 21.
President and General Manager of Jamul Casino, Mary Cheeks, states, “This has been an unprecedented season of uncertainty, and we understand it may take time for some guests to be ready to come back. I can assure you that we are doing everything in our power to ensure that Jamul Casino is a safe and fun environment when guests return.”
Jamul Casino recently surveyed its entire database of guests, and 94 percent of respondents indicated that they would be comfortable coming back to the Casino when it re-opens. For patrons who are not yet ready to return, the Casino is offering “Jamul at Home” prepackaged meal kits. Each kit includes fresh, high-quality ingredients from Jamul Casino’s restaurants—everything needed to prepare a meal for two to four people—plus a simple recipe to put it all together. Each kit can be scheduled for pickup from the valet.
Jamul Casino’s re-opening plans follow guidelines from the Centers for Disease Control and Prevention (CDC), the State of California, the County of San Diego, the Tribe’s COVID-19 Task Force, the National Indian Gaming Commission, and were reviewed by the Southern Indian Health Council (SIHC). A few key re-opening plans include:
Thoroughly cleaned and disinfected surfaces, machines, chips, dining and bar areas, kitchens and food prep areas, new air filters and HVAC cleaning.
Continuous cleaning and sanitizing of dining venues and guest touch points throughout the day. A special “Clean Team” has been established to be laser-focused on all high-touch guest and team member areas that will be continuously cleaned.
Temperature screening using non-contact infrared thermometers before team members and guests can enter the Casino. Anyone with a temperature of 100o or higher or other symptoms (coughing, sneezing, runny nose) will not be allowed in the Casino.
Required face coverings for all team members and guests.
Most Casino employees will wear gloves, and the Casino will provide gloves to guests upon request. Dealers and patrons who cannot wear gloves due to chip handling will be required to constantly sanitize and wash hands. Dealers will frequently change cards as well.
At least one hundred fifty (150) hand sanitizing stations will be placed throughout the Casino.
Required physical distancing, including reduced seating, shutting off certain gaming machines, and controlled entry and exit to facilitate distancing and occupancy.
Social distance signage will be placed throughout the Casino and dining venues.
All cage cashiers and quick serve dining counters will have Plexiglass dividers.
A phased re-opening of dining venues, enforcing physical distancing for restaurants.
During this first phase of re-opening, Jamul Casino will not be offering shuttle or valet services, entertainment (DJs or live bands), buffets, or promotions.
During the unexpected closure, Jamul Casino also upgraded its gaming system and improved the benefits offered to Sweetwater Rewards members. Upon re-opening, members can get their new Sweetwater Rewards card that will sync with the system. With more benefits activated through the Sweetwater Rewards card, there’s less need to handle paper and money—a cleaner “touchless” experience. New benefits include:
Points can be downloaded for play at any slot machine.
Dining offers can be redeemed simply by swiping the card at the dining venue.
In-game television screens.
Ability to check tier status and change PIN numbers at the slot machines.
Slot machine winnings can be saved on the member’s Sweetwater Rewards account and used at any other machine or cashed out. Again, less paper, fewer touches.
Members can load cash into their Sweetwater Rewards card account, then use it to play slots and table games without having to carry around paper money.
Additional features in the coming months include:
Drawing check-in at the slot machines.
Enhanced promotions.
Streamlined jackpot processing.
Beverage ordering on the slot machines.
Jamul Indian Village Chairwoman, Erica M. Pinto, states, “We are excited to be re-opening Jamul Casino, and celebrating this key moment in returning the livelihoods of our team members, tribal members, and the hundreds of businesses that help keep our wheels turning. We thank everyone for their resilience. Welcome back!”
About Jamul Indian Village of California:
Jamul Indian Village of California is one of 13 federally recognized tribes that are part of the Kumeyaay Nation, with roots in east San Diego County going back 12,000 years. The Tribe uses revenue and resources from Jamul Casino to fund educational opportunities, healthcare, and housing initiatives for its members, and projects that benefit the surrounding community, through a tribal-state gaming compact with the State of California signed in 2015. For more information about Jamul Indian Village of California, please visit jamulindianvillage.com.
About Jamul Casino:
Opened in 2016, the recently rebranded Jamul Casino, located in Jamul, California, is owned and operated by Jamul Indian Village Development Corporation (JIVDC), a wholly owned entity of Jamul Indian Village of California. The $430 million Casino features over 1,600 slot machines, 39 live table games, and a dedicated poker room with weekly tournaments; free shuttle service from various locations in San Diego; live entertainment; and seven restaurants, bars and lounges. Jamul Casino supports more than 1,000 permanent jobs in the region. For more information about Jamul Casino, please visit www.jamulcasinosd.com.
SOURCE Jamul Casino
Bally Bet Sportsbook & Casino app
Bally’s Interactive Launches the New Bally Bet Sportsbook & Casino App in Ontario
Bally’s Interactive, the digital and sports betting division of Bally’s Corporation, has launched the all-new Bally Bet Sportsbook & Casino app in Ontario, Canada. This latest release marks another significant milestone for the company, following the recent app update in New Jersey and a series of successful app launches in the past year, including the introduction of Bally Bet Sportsbook across multiple states and Bally Casino in Rhode Island.
The updated Bally Bet Sportsbook & Casino app represents a major step forward, as it combines the functionalities of the existing Bally Casino app and Bally Bet Sportsbook app into one comprehensive platform. Powered by White Hat Gaming, this new app allows players residing in or traveling to Ontario to conveniently place wagers on both sports and casino games using a single app, account, and universal wallet.
“We are thrilled to introduce the new Bally Bet Sportsbook & Casino app, marking a significant milestone for Bally’s. This integrated platform merges the features of our previous apps, providing players in Ontario with a seamless experience for both sports and casino betting. Our commitment to enhancing the player experience remains at the forefront as we strive to personalize the enjoyment of playing Bally Bet,” said Robeson Reeves, CEO of Bally’s Corporation.
BCLC reminds adults to gift responsibly this holiday season
With the holiday season in full swing, BCLC is reminding British Columbians to gift responsibly and scratch lottery products from their shopping lists for kids.
“Scratch & Win tickets can make great stocking stuffers for the adults in your life, but they’re not for kids,” said Ryan McCarthy, BCLC’s Director of Player Health. “The research shows that children who have early encounters with gambling are four times more likely to develop riskier gambling behaviour as they grow up. While people are out shopping for those last-minute gifts, BCLC wants adults to be aware of the potential risks associated with gifting lottery products to children and to consider safer alternatives.”
While Scratch & Win tickets are among the most common ways kids can be introduced to gambling, children are increasingly exposed to various online forms, such as gambling streams.
“With the convergence of gaming and gambling, youth are becoming more exposed to gambling content in online spaces like streaming sites, where creators are able to live-stream their own gambling, usually while playing online slots and instant games,” said Dr. Luke Clark, Director for Gambling Research at UBC. “Our research at the UBC Centre for Gambling shows that a higher frequency of watching online gambling streams is associated with a more positive attitude towards gambling and a high intention to gamble in the future.”
In B.C., it is illegal to sell lottery products to anyone under the age of 19 and BCLC encourages adults to have conversations with the kids in their lives about the risks associated with gambling.
“Open and honest conversations are crucial when it comes to navigating childhood exposure to gambling,” said McCarthy, who shared the following tips to adults:
- Monitor for gambling-related lifestyle changes. For example, developing a positive attitude towards gambling or a preoccupation with video games or streaming sites.
- Be a positive role model. Exhibit safer gambling behaviour and talk about the risks.
- Limit exposure. Monitor kids’ online activities and discourage engagement with gambling content. Explain how gambling is based on chance.
Jackpot Digital Inc., a leading provider of innovative dealerless electronic poker gaming solutions, has announced that the Alcohol and Gaming Commission of Ontario (AGCO) has approved the Company to be licensed as a registered Gaming Related-Supplier (the “Supplier License”) under the Gaming Control Act in the Province of Ontario.
This significant achievement allows Jackpot Digital to enter one of the most dynamic and rapidly growing regulated gaming markets in North America. The Supplier License authorizes Jackpot Digital to supply its electronic table games to Ontario’s gaming venues, including casinos and other regulated gaming facilities.
Jackpot Digital’s flagship product, the Jackpot Blitz electronic table game system, offers a modern, dealerless, player-friendly solution that integrates traditional multiplayer poker games with cutting-edge digital technology. The Supplier License will enable the Company to offer its innovative gaming solutions to operators throughout Ontario, driving new revenue opportunities and enhancing player experiences.
“Receiving AGCO’s approval is a major milestone. This approval provides us with the opportunity to offer our top-tier electronic gaming systems to operators throughout all of Ontario, positioning us for further growth in one of the world’s most robust gaming markets. We are excited to bring our innovative products to Ontario’s gaming community and continue our commitment to providing exciting, technology-driven entertainment experiences,” said Jake Kalpakian, CEO of Jackpot Digital.
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