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Compliance Updates

UKGC: Market Impact Data on Gambling Behaviour – Operator Data to June 2024

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The UK Gambling Commission has published further data on the gambling industry in Great Britain.

The data, sourced from operators, reflects the period between March 2020 and June 2024, inclusive, and covers online and in-person gambling covering Licensed Betting Operators (LBOs) found on Britain’s high streets.

The release compares Quarter 1 (Q1) of the financial year 2024 to 2025, with Q1 of 2023 to 2024, looking at how the market has changed in comparative periods over a year.

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The latest operator data shows:

  • online total Gross Gambling Yield (GGY) in Q1 (April to June) was £1.46 billion, an increase of 12% from Q1 the previous year. The overall number of total bets and/or spins increased 11% Year-on-Year (YoY), reaching a new peak for the second consecutive quarter of 24.5 billion, whilst the average monthly active accounts in the quarter increased 9%
  • real event betting GGY increased by 16% YoY to £625 million. The number of bets decreased 7%, while the average monthly active accounts in Q1 increased 11%. Major sporting events such as UEFA Euro 2024 taking place this quarter would be a contributing factor to this increase
  • slots GGY increased 10% to £642 million YoY. The number of spins increased 12% to 22.4 billion while the average monthly active accounts in Q1 increased 11% to 4.4 million per month. This is a peak for GGY, spins and average monthly active accounts in the dataset for the slots vertical
  • the number of online slots sessions lasting longer than an hour increased by 8% YoY to 9.6 million. The average session length remained consistent at 17 minutes. Approximately 6% of all sessions lasted more than one hour, the lowest percentage recorded in the dataset
  • LBO GGY decreased by 1% to £582 million in Q1 2024 to 2025, compared to the same quarter last year, while the number of total bets and spins decreased 1% to 3.2 billion.

The post UKGC: Market Impact Data on Gambling Behaviour – Operator Data to June 2024 appeared first on European Gaming Industry News.

Arshak Muradyan Digitain Group's Chief Compliance Officer

Digitain Group Products are Certified for Brazil

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Digitain among the first game and software suppliers to successfully meet Brazil’s new regulatory standards.

Digitain, a leading provider of sportsbook and casino platform solutions, is proud to announce that it is among the first game and software suppliers to successfully meet Brazil’s new regulatory standards.

The Brazilian gaming market is undergoing a significant transformation. With new regulations in place, gaming operators and providers must adapt quickly to meet these evolving requirements. This achievement underscores Digitain’s commitment to delivering high-quality gaming products and ensuring full compliance with local laws and regulations, allowing our partners to continue their operations seamlessly.

Arshak Muradyan, Digitain Group’s Chief Compliance Officer, stated, “Brazil’s gaming industry has witnessed rapid growth over the past few years, with more attention given to regulating and managing this fast-evolving market. In 2024, Brazil introduced stricter rules for gaming providers, including new certification requirements, enhanced player protection measures, and tighter oversight of both games and operators. The certification process, conducted by an authorised testing laboratory of GLI (Gaming Laboratories International), ensures that our products meet the high standards of quality and fairness mandated by Brazilian regulators.”

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Ani Mkrtchyan, Chief Sales Officer of Digitain Group, said, “As a company operating on the global stage, Digitain Group has consistently recognised the importance of regulatory compliance. This is why we’ve acted swiftly to meet the new requirements set out by Brazil’s regulatory authorities, positioning ourselves as one of the first companies to successfully navigate this evolving landscape.”

“Digitain Group’s success in securing certification for the Brazilian market is a significant milestone, and we’re proud to be among the first to meet these new regulatory standards. By adhering to the highest standards of compliance, we ensure the integrity of the industry and position ourselves and our partners for continued success in one of the world’s fastest-growing gaming markets.”

The post Digitain Group Products are Certified for Brazil appeared first on Gaming and Gambling Industry in the Americas.

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INCENTIVE GAMES RECEIVES FULL PAY-TO-PLAY GAMING CERTIFICATION IN BRAZIL

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Incentive Games, a leading B2B games provider specialising in player acquisition and retention, today announced it has received full certification from Gaming Laboratories International (GLI) to offer its Pay-to-Play games in the Brazilian market.

This certification encompasses Incentive Games’ entire suite of games, random number generator (RNG), and remote gaming service (RGS), paving the way for the company to expand its reach into the thriving Brazilian gaming market.

Stewart Gove, COO of Incentive Games, commented, “This GLI certification is a huge milestone for us, and a testament to the hard work and dedication of the entire Incentive Games team. It demonstrates our commitment to delivering the highest quality and most secure gaming experiences to players worldwide. We are delighted to now offer our P2P games to licensed operators in the dynamic Brazilian market.”

The post INCENTIVE GAMES RECEIVES FULL PAY-TO-PLAY GAMING CERTIFICATION IN BRAZIL appeared first on Gaming and Gambling Industry in the Americas.

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VGCCC: Bookmaker Fined for Customer Safety Breaches

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Registered online bookmaker VicBet has been fined $130,000 for 2 breaches of its customer care obligations.

Announcing the fine, Victorian Gambling and Casino Control Commission (VGCCC) CEO Annette Kimmitt AM reminded the gambling industry of the potential for people to experience severe harm when rules are not followed.

“Breaches can have serious consequences, not only in terms of punitive actions against the companies we catch out, but for people whose lives are affected by this behaviour,” Ms Kimmitt said.

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“It is an egregious betrayal of trust, for example, to continue to send marketing materials to a person who has self-excluded from a gambling venue or closed a betting account.”

The VGCCC’s investigations into complaints about VicBet found the bookmaker had:

• offered and provided a $1,800 bonus bet to a customer after they asked for their betting account to be closed in September 2022. VicBet was fined $50,000.

• repeatedly sent gambling promotional material to a customer after they permanently self-excluded from VicBet in March 2020. The penalty was an $80,000 fine.

It is an offence for a bookmaker to encourage or offer any credit, voucher or reward, or other benefit to induce an account holder to keep an account open after they have requested its closure.

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Similarly, sending correspondence or promotional material to customers who have self-excluded contravenes the Victorian Bookmakers’ Association Code of Conduct.

“On these occasions, VicBet failed to live up to both its legal and social licences to operate, which include minimising the risk of harm to customers,” Ms Kimmitt said.

“Industry must respect the wishes of people who decide to have a break from, or quit, gambling. This means taking all reasonable steps to enforce harm prevention initiatives that customers commit themselves to, such as self-exclusion programs.”

VicBet was given the opportunity to “show cause” as to why disciplinary action should not be taken. Submissions from its legal representative were considered prior to a determination being made.

The post VGCCC: Bookmaker Fined for Customer Safety Breaches appeared first on European Gaming Industry News.

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