

Compliance Updates
Betting and Gaming Council Members Boast Record Compliance on Age Verification Checks
The members of the Betting and Gaming Council (BGC) have achieved record compliance rates for age verification checks, according to leading industry auditor Serve Legal.
Independent figures provided by Serve Legal, show bookmakers boasted a 91.4% age verification pass rate, across thousands of annual checks.
Meanwhile, casinos have a near-perfect pass rate of 98%.
This represents a 30% compliance increase across the audit volume since 2009, when Serve Legal began working with the regulated betting and gaming sector.
Regulated betting and gaming is now the leading sector in the UK for age verification compliance, better than supermarkets, convenience stores and petrol forecourts and delivering 10-15% higher compliance rates than the alcohol and lottery sectors annually.
BGC members take a zero-tolerance approach to betting by children and have significantly raised standards to protect young people.
The most popular forms of betting by children are legal arcade games like penny pusher and claw grab machines, bets between friends or family, and playing cards for money – not with BGC members.
BGC members enforce strict age verification on all their products to prevent underage gaming and will further strengthen age verification measures by increasing the checking age from “Think 21” to “Think 25” across betting shops and casinos. This policy will require anyone who is over 18 but looks under 25 to provide ID.
The BGC also funds the £10m Young People’s Gambling Harm Prevention Programme, delivered by leading charities YGAM and GamCare, which has reached more than two million 11 to 19-year-olds, and those working with them, in the UK.
Wes Himes, Executive Director of Standards and Innovation, said: “The BGC and our members are incredibly proud of these compliance rates, which put us ahead of our peers in every department.
“I am hugely grateful to Serve Legal for their work over the last 15 years, who have been instrumental in this change. Serve Legal, alongside our members and their dedicated staff, have led the charge in raising standards and setting a new benchmark for excellence.
“Bookmakers and casinos play a vital economic role on the UK’s hard-pressed high streets, as well as in the leisure and tourism sector. But economic contribution has to go hand-in-hand with the highest standards.
“We are delivering that, which should be welcome news to customers and communities across the country. Our work to raise standards goes on, and I expect these compliance rates to continue improving across the land-based betting and gaming sector.”
Serve Legal is the market-leading provider of ID and compliance testing services in the UK & Ireland. Providing extensive, independent audit services to national retailers, leisure operators and sports broadcasters, Serve Legal’s site audits help clients protect and improve operational and compliance standards.
Over the last 15 years, Serve Legal has conducted over 200,000 bookmaker and casino site audits, to ensure due diligence across a range of compliance issues for BGC members.
Audit checks were conducted at single-site businesses through to national brands with thousands of locations on UK high streets.
Serve Legal Client Manager Ali Deering said: “Compliance challenges can be greater for smaller independent bookmakers. The BGC have done admirable work in bringing them up to speed with the latest compliance support, to offer a level playing field with other big names in the industry. At Serve Legal we are proud to be supporting all of the BGC’s members, including casinos, with their due diligence and celebrate the tangible successes in each of them!”
The improvement comes as a result of new measures on customer interactions and improved “challenge on entry” standards for age verification.
Serve Legal CEO Ed Heaver said: “The Serve Legal team are incredibly proud of the work conducted by the BGC and their members. Their impressive dedication and work ethic has paid off in some highly impressive statistics, showing the 30% compliance increase across the industry over the time that we have worked in the sector. We thank the BGC for pioneering their mission of customer safety alongside ours.”
The BGC’s commitment to protecting young people extends beyond land-based betting and gaming, including recent commitments on advertising.
In 2019, BGC members introduced the whistle-to-whistle ban on TV betting commercials during live sports before the 9 pm watershed, which led to the number of such ads being seen by children at that time falling by 97%.
BGC members have also introduced new age-gating rules for advertising on social media platforms, targeting ads to those aged 25 and over unless a platform can verifiably prove that its age-gating systems can prevent under-18s from accessing regulated betting and gaming advertising content.
The BGC has also written to the Government, asking them to urge social media companies to cooperate more closely with the betting and gaming industry in limiting marketing seen by young people and problem gamblers.
Recent data from the Gambling Commission published last year showed young people’s exposure to betting and gaming adverts and promotions had declined compared to the previous year.
Of 11 to 17-year-olds, 55% had seen regulated betting and gaming adverts offline, compared to 66% in 2022, and 53% had seen adverts online, compared to 63% in 2022.
The Government has previously stated research did not establish a causal link between exposure to advertising and the development of problem betting and gaming.
The regulated betting and gaming industry is determined to promote safer gaming, unlike the unsafe and growing online black market, which has none of the safeguards strictly employed by BGC members.
BGC members overall contribute £7.1bn to the economy and generate £4.2bn in tax while supporting 110,000 jobs.
Each month in Great Britain around 22.5m adults have a bet and the most recent NHS Health Survey for England estimated that 0.4% of the adult population are problem gamblers.
The post Betting and Gaming Council Members Boast Record Compliance on Age Verification Checks appeared first on European Gaming Industry News.
Compliance Updates
KSPO K-Cycle & K-Motorboat Racing Holds Betting Integrity Sharing Agreement MOU Signing Ceremony with IBIA

Director Sung-chul Lee, the KSPO K-Cycle & K-Motorboat Racing Director, held a betting integrity monitoring agreement MOU signing ceremony with the International Betting Integrity Association (IBIA) at the seminar room of the Korean Cultural Centre UK on Tuesday, 5th August.
The MOU with IBIA represents a landmark moment for South Korean sports integrity, marking the first cooperation of its kind between IBIA and an Asian nation sports body, underscoring the significance of this new collaboration. The agreement demonstrates a commitment to aligning with global best practices in betting integrity and serves as a significant step in South Korea’s broader international engagement with the regulated sports betting sector.
In 2024, South Korea’s betting industry market recorded total sales of 25.3 trillion won (approx. €15.7 billion) and approximately 22.86 million users, establishing itself as a major foundation for public leisure and public fund creation. Among them, K-Cycle & K-Motorboat Racing recorded annual sales of 1.8859 trillion won (approx. €1.17 billion) and 12.5 million users (online/offline total), accounting for about 7.5% of the total betting industry sales in South Korea. Since the introduction of the system, K-Cycle & K-Motorboat Racing has contributed greatly to the promotion of national sports and the expansion of public finance by raising approximately 1.9464 trillion won (approx. €1.21 billion) for the National Sports Promotion Fund.
At the event, General Director Sung-chul Lee stated, “Through this agreement, KSPO K-Cycle & K-Motorboat Racing has elevated the status of K-Sports and has taken a leap forward to global standards.” He added, “I would like to express my deep gratitude to CEO Khalid Ali and the IBIA officials for their cooperation in making this agreement successful. Following this agreement, we intend to supply the KSPO K-Cycle & K-Motorboat Racing products to the international betting market, protected by this important integrity collaboration.”
IBIA is the leading global voice on integrity for the regulated betting industry, representing many of the world’s largest licensed operators. A not-for-profit organisation established in 2005, IBIA manages a global monitoring and alert network that tracks transactional activity to detect suspicious betting patterns across its members’ markets, which generate over $300bn in sports betting revenue per annum. The association works closely with major sports bodies like FIFA, UEFA, the ITIA and the IOC, as well as regulators worldwide, to support the fight against betting-related corruption. Committed to transparency, IBIA publishes regular integrity reports and requires all members to meet strict due diligence and betting integrity standards.
Khalid Ali, CEO of IBIA, commented: “This agreement marks an important step forward, not only for KSPO and the integrity of K-Cycle and K-Motorboat Racing, but for the advancement of betting integrity standards across Asia. IBIA is delighted to support KSPO in setting a benchmark for clean, transparent and accountable sports betting operations in the region. We look forward to building on this partnership and helping to portect the integrity of K-Sports’ products.”
Professor Jae-kwang Shin of Seokyeong University commented, “The agreement with IBIA is an essential gateway for entering the global betting market, and the process of meeting its standards is quite challenging. The fact that this agreement with KSPO was one of the first in Asia is a remarkable achievement for South Korea’s sports and can be seen as a great accomplishment.” He also evaluated, “In the future, the KSPO will be able to play a significant role as a leader in the betting industry in Asian countries, and this also provides KSPO with a good opportunity to engage with IBIA’s vast global network.”
Through this agreement, KSPO K-Cycle & K-Motorboat Racing has committed to working in alignment with IBIA’s monitoring and reporting framework, strengthening its ability to identify and act on suspicious activity in the betting market. The partnership serves to reinforce South Korea’s sports integrity infrastructure and ensure compliance with internationally recognised standards. With the support of IBIA’s monitoring platform and global network, KSPO aims to build confidence among stakeholders and support the integrity of the betting environment both domestically and abroad.
The completion of this MOU also involved FnS Co. Ltd. (CEO Ho-young Choi), a sports consulting firm that has maintained a strong cooperative relationship with KSPO and has been actively pursuing international opportunities over the past three years. The firm’s extensive network across the UK and Europe played a particularly effective role in facilitating this agreement.
The signing ceremony was attended by Sung-chul Lee, General Director of the KSPO K-Cycle & K-Motorboat Racing Headquarters, Myung-ho Jeon, Senior Manager of the KSPO, Ho-young Choi, CEO of FnS Co., Ltd., and Professor Jae-kwang Shin of Seokyeong University. From IBIA, CEO Khalid Ali and Jason Foley-Train, Head of International Development, were present.
The post KSPO K-Cycle & K-Motorboat Racing Holds Betting Integrity Sharing Agreement MOU Signing Ceremony with IBIA appeared first on European Gaming Industry News.
Compliance Updates
Intralot informs the investment community about the withdrawal of the Maryland contract award Augu

Intralot S.A. informs the investment community that the Maryland State Lottery and Gaming Control Agency (USA), despite an initially favorable recommendation, has ultimately rejected the bid submitted by its subsidiary, Intralot, Inc., for the award of a contract for a new Central Lottery Monitoring and Control System in the State. The rejection was based on the alleged failure to meet the minimum required percentage of subcontracting to local subcontractors.
This decision comes as a great surprise, especially considering that Intralot, Inc. had allocated a significantly higher percentage of the project to local subcontractors than the minimum required.
Moreover, the company had provided the Commission with very detailed clarifications, and the Commission was fully aware of the identity and role of these subcontractors. In fact, the Commission innitially ruled that all participants in the bidding process complied with the requirements of the relevant RFP — something the Commission itself acknowledges.
The Company reserves all its legal rights and intends to pursue every legal remedy available to protect the interests of its shareholders. The bid submitted by Intralot, Inc. is technically sound and by far the most financially advantageous, significantly outperforming the second-best offer. Should it not be accepted, the State of Maryland stands to lose a substantial financial benefit.
The post Intralot informs the investment community about the withdrawal of the Maryland contract award Augu appeared first on Gaming and Gambling Industry in the Americas.
Aquisitions/Mergers
DIA and Christchurch Casino Reach Settlement in Anti-Money Laundering Proceedings

The New Zealand Department of Internal Affairs has reported that a settlement has been reached in the civil proceedings against Christchurch Casinos Limited for alleged breaches of its obligations under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009.
As part of the settlement, Christchurch Casino has admitted all seven causes of action in DIA’s amended statement of claim and has agreed to join DIA in recommending that the High Court impose a penalty of $5.06m on Christchurch Casino.
Between May 2023 and September 2024, DIA conducted an investigation into Christchurch Casino’s AML/CFT compliance, and found that it had breached a number of its obligations under the Act.
DIA found that Christchurch Casino had failed to establish, implement and maintain a compliant AML/CFT compliance programme, adequately monitor accounts, conduct compliant enhanced customer due diligence, terminate existing business relationships when required and keep records as required by the Act. These failures spanned between December 2018 and December 2023.
“This agreement is a significant and positive outcome. It’s encouraging to achieve our intended result without the time and expense of court proceedings” said Serge Sablyak, Director of AML/CFT Group.
“While the regulatory breaches were serious, we acknowledge Christchurch Casino’s decision to admit to the breaches and take responsibility for what were substantial failings.”
“We’re proud that our work has strengthened the integrity of New Zealand’s financial system and has helped build public confidence in the prevention of money laundering and terrorism financing.”
DIA and Christchurch Casino have recommended to the High Court that the matter now proceed to a penalty hearing for the Court to determine the appropriate penalty to be imposed on Christchurch Casino.
Christchurch Casino is not alleged to have been directly involved in money laundering or the financing of terrorism.
The post DIA and Christchurch Casino Reach Settlement in Anti-Money Laundering Proceedings appeared first on European Gaming Industry News.
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