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National Gambling Support Network to Focus on Early Intervention and Regional-First Approach

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GambleAware – Great Britain’s leading commissioner for the reduction of gambling harm – has developed a comprehensive partnership of treatment and support providers during a robust process that has built on extensive engagement. The National Gambling Support Network (previously National Gambling Treatment Service or the “NGTS”) will deliver a regional-first approach, improving referral routes and ensuring individuals receive the right support at the right time.

The National Gambling Support Network (NGSN) is made up of a range of third sector treatment providers across who provide free, confidential support, without judgement, for anyone experiencing problems from gambling, as well as those affected by someone else’s gambling.

GambleAware commissioned this network to meet the growing and changing needs of those at risk of gambling harms in Great Britain and will have a specific focus on early intervention. This will help prevent escalation of harms and support required which, in turn, will help relieve pressure on the NHS.

The transformation of early intervention, support and treatment services will lead to several long-term benefits for the gambling harms sector, with the promotion of a holistic, joined up service and by creating the conditions and incentives across the sector for providers to innovate and deliver cost-effective, high-quality outcomes for service users.

This will be reflected by a regional first approach, resulting in improved referral routes for anyone experiencing harms from gambling. During any form of brief intervention for gambling harm, or any initial call to the National Gambling Helpline, staff will direct those in need of support to their local treatment provider. At this stage, local providers will conduct an assessment and refer individuals into the best treatment or support option for their needs.

Anna Hargrave, GambleAware Chief Commissioning Officer, said: “As the country’s leading commissioner in this sector, we’re delighted to announce the new National Gambling Support Network and our increase in investment for those experiencing gambling harm.

“The NGSN is built on strong foundations and brings together a network of excellent regional providers, who are strong agents of change working to meet people’s needs. By taking a regional first approach we hope to create new opportunities to work with other local services and government agencies. By broadening our reach at a local level and engaging with local authorities or the criminal justice sector, for example, means we can further help those experiencing harm from gambling.”

The involvement of people with lived experience of gambling harms has been central to the design of the new NGSN. The views of those from this community will be integral in shaping how the network operates in the future, to ensure it continues to meet the needs of those experiencing gambling harm.

Wayne, ALERTS, who has lived experience of gambling harms, said: “Gambling harms can affect anyone. This is why it is so important the treatment and support services available for people are as accessible, proactive and representative as possible.

“The design of the new National Gambling Support Network means those who are experiencing gambling harm can access specialist, tailored treatment or support, dependent on their needs, quickly and efficiently, wherever they are across Great Britain.”

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Caesars Digital

EveryMatrix completes iGaming content launch with Caesars Entertainment

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43 minutes ago

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April 10, 2025

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EveryMatrix online casino games content has gone live across five regulated jurisdictions with Caesars Entertainment, extending the technology provider’s reach in the regulated North American market.

EveryMatrix is now providing Caesars’ online casino players in New Jersey, West Virginia, Michigan, Pennsylvania and the Canadian province of Ontario with access to online casino games from its in-house studios, including Armadillo Studios and newly acquired Fantasma Games via integration with SlotMatrix. New game titles are now live across Caesars Palace Online Casino, Caesars Sportsbook & Casino and Horseshoe Online Casino.

EveryMatrix, the industry’s fastest-growing iGaming technology provider, has secured commercial agreements with multiple tier-1 operators in the US, with delivery through SlotMatrix. This includes its first breakthrough aggregation agreement at the end of 2024.

SlotMatrix is the provider’s proprietary aggregation platform and the industry’s largest content library with more than 34,000 games from 350+ studios.

Using the full power of SlotMatrix, North American brands can offer their customers exclusive EveryMatrix games plus a host of best-performing, third-party live and slots content, further enhanced by EveryMatrix’s gamification and player engagement features including free spins, leaderboards and tournaments.

EveryMatrix has more than 300 global customers and holds North American licences in Ontario, New Jersey, Michigan, West Virginia, Connecticut and Pennsylvania.

Erik Nyman, President, EveryMatrix Americas, said: “We’re very happy to be live on Caesars’ digital platforms across multiple jurisdictions in the U.S. and Canada, including Fantasma Games content that has proven to be a huge hit with U.S. players.

“It is an honour to partner with Caesars Entertainment, as their position and strong brand equity speak for itself. We have shaped a strong relationship with Caesars leading up to go-live that has carried over to the operational phase.”

“SlotMatrix is a casino aggregation platform not just with the largest portfolio of studios but also encompassing unique proprietary player engagement features that are a true game changer for brands, now available to Caesars’ online casino players.”

Matt Sunderland, Senior Vice President and Chief iGaming Officer at Caesars Digital, said: “Completing this launch with our partners at EveryMatrix marks another milestone for our online casino players. We’re pleased to enhance our online casino platforms with an expanded catalogue featuring a variety of these new titles, which we believe will provide our players with an even more engaging and enjoyable gaming experience.”

The post EveryMatrix completes iGaming content launch with Caesars Entertainment appeared first on Gaming and Gambling Industry in the Americas.

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Aaron LaBerge

PENN Entertainment Launches Stand-alone iCasino App, theScore Casino, in Ontario

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43 minutes ago

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April 10, 2025

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PENN Entertainment announced that it has launched theScore Casino, a new stand-alone iCasino app in Ontario. The dedicated online casino experience leverages the popular theScore brand, which has been a mainstay in the Ontario market for decades. Now available on Android, iOS, and desktop, customers can login using their existing theScore Bet credentials, allowing for a seamless experience across online gaming platforms.

theScore Casino operates on the same cutting-edge proprietary technology platform as PENN’s online Hollywood Casino, which launched as a standalone product in the US in December. The product was recently ranked by Eilers & Krejcik as the #2 overall iCasino product in the US.

theScore Casino, also available within theScore Bet app, offers a variety of online slots, table games, and live dealer content, including original titles from PENN Game Studios, the company’s in-house game development studio. theScore Casino also includes bespoke live dealer tables and exclusive games such as Blue Jays Blackjack, an original title leveraging theScore Bet’s partnership with the Toronto Blue Jays.

“We’re excited to introduce our dedicated iCasino product in Ontario under the well-known and trusted theScore brand. We’ve built a strong online gaming foothold in the Ontario market and are primed to deliver an even better casino experience with our proven stand-alone app. Our customer-friendly platform features more than 1200 games, dozens of original titles and intuitive game play that distinguishes our product and positions us for even greater success,” said Aaron LaBerge, Chief Technology Officer and Head of Interactive at PENN Entertainment.

The post PENN Entertainment Launches Stand-alone iCasino App, theScore Casino, in Ontario appeared first on Gaming and Gambling Industry in the Americas.

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Ben Clemes

High Roller Appoints Seth Young as SVP of Corporate Strategy and Investor Relation

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43 minutes ago

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April 10, 2025

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High Roller Technologies, operator of the premium online casino brands High Roller and Fruta, has appointed Seth Young as Senior Vice President (SVP) of Corporate Strategy & Investor Relations. In his new role, Mr. Young will collaborate with the management team to shape and implement the Company’s long-term business strategy.

“We are thrilled to welcome Seth Young to our team. His over 20 years of industry experience, combined with his extensive knowledge of gaming technologies, strategic planning, and business development, will be invaluable as we continue to build on High Roller’s strong position in the industry,” said Ben Clemes, CEO of High Roller Technologies.

Mr. Young is a widely recognized interactive gaming expert with a successful track record of continuously being at the forefront of new gaming technologies and strategies.

Prior to joining High Roller, Mr. Young served as Chief Innovation Officer at PointsBet, where he was responsible for strategic corporate development efforts including fundraising, new market development, government affairs, regulatory affairs, and more. He also previously served as Chief Operating Officer at FSG Digital, Executive Director of Online Gaming at Foxwoods Resort Casino, Chief Operating Officer at Flower City Gaming, and Director of Strategy for TexasHoldem.com.

Additionally, Mr. Young is a founding partner of GMA Consulting, an internationally respected consulting firm serving the gaming, sports, entertainment, and hospitality sectors. Young also serves on the Board of Directors for Kinectify, EQL Games, Kindbridge Behavioral Health, and Aquimo.

Mr. Young has been recognized for his contributions to the gaming industry, receiving the Innovation Group’s 2018 Emerging Leaders of Gaming Award and being named to Global Gaming Business Magazine’s 40 Under 40 list in the same year.

“It is a privilege to join High Roller and work alongside such a highly reputable, innovative, and deeply experienced team. The Company offers a world-class consumer entertainment experience through its highly premium brands, and I have no doubt High Roller is uniquely positioned for continued growth and success,” Seth Young said.

The post High Roller Appoints Seth Young as SVP of Corporate Strategy and Investor Relation appeared first on Gaming and Gambling Industry in the Americas.

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