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European Gaming Congress 2024

Compliance Updates

UKGC Imposes £442,750 Fine on TonyBet

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The UK Gambling Commission (UKGC) has imposed a fine of £442,750 and given warning to TonyBet for failing to have fair and transparent terms, and for failing to follow social responsibility and anti-money laundering rules.

The operator – which operates tonybet.co.uk – will also have to undergo a third-party audit to assess whether it is effectively implementing anti-money laundering (AML) and social responsibility requirements.

Unfair terms published on TonyBet’s website included stating:

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  • TonyBet may request identification documents for “all withdrawals” while not having insisted on those same checks earlier in the business relationship, potentially hampering withdrawals but not deposits
  • winnings could be confiscated where consumers failed to provide AML documentation within 30 days
  • accounts are considered dormant after six months inactivity, when accounts can only be considered dormant after 12 months inactivity.

Social responsibility failures included failing to identify customers who may be at risk of experiencing harms associated with gambling, and failing to interact with customers who may be at risk of experiencing harms associated with gambling.

Anti-money laundering failures included failing to conduct adequate risk assessments of the business being used for money laundering and terrorist financing, and failing to ensure they have appropriate policies, procedures and controls to prevent money laundering and terrorist financing.

Kay Roberts, Executive Director of Operations at UKGC, said: “Not only does this case illustrate our drive to clamp down on anti-money laundering and social responsibility failures, but also highlights action we will take against gambling businesses who fail to be fair and open with customers.”

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Compliance Updates

LiveG24 receives license to provide Live Games in Greece

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LiveG24 Ltd., a leading provider of live casino gaming solutions, is thrilled to announce that it has been officially licensed to offer its live games to the Greek market. This license, issued by the Hellenic Gaming Commission, allows LiveG24 to provide its premium live gaming services to all concessionaires holding valid Greek gaming licenses.

The certification marks a significant milestone for LiveG24 as it continues to expand its footprint in regulated markets across Europe. With this approval, Greek operators can now integrate LiveG24’s state-of-the-art live gaming suite, which includes a wide range of live dealer games such as Roulette, Blackjack, Baccarat, and other popular casino titles.

“We are incredibly proud to have achieved this new license from the Hellenic Gaming Commission,” said Angelo De Gobbi, COO of LiveG24 Ltd. “This approval is a testament to the quality and integrity of our live gaming solutions. We are excited to bring our immersive live gaming experience to Greek players and look forward to establishing strong partnerships with local operators.”

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LiveG24 is renowned for its high-quality live streaming technology, professional dealers, and engaging user experience. The company’s live games are broadcasted in real-time from sophisticated studios in Malta, ensuring players enjoy a seamless and authentic casino atmosphere from the comfort of their own homes.

Greek operators can now leverage LiveG24’s innovative features and flexible integration options to enhance their gaming portfolios and provide their customers with a superior live gaming experience. The certification underscores LiveG24’s commitment to compliance and excellence in the regulated gaming industry.

The post LiveG24 receives license to provide Live Games in Greece appeared first on European Gaming Industry News.

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Compliance Updates

ThrillTech Acquires B2B Licences in Romania, Sweden, and Malta

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ThrillTech, the disruptive B2B company specialising in providing versatile jackpot and drop technology for operators, platform providers and game studios, has reached a significant milestone by acquiring B2B licences for operations in Sweden, Romania, and Malta.

ThrillTech’s appeal has rapidly achieved success with its “jackpots across everything” solution putting the operator in charge, with versatile implementations possible across all product verticals and trackable events, such as jackpots on deposits, withdrawals and many more. These increase revenue, engagement and retention opportunities for operators via enhanced player appeal.

Offering control and flexibility, via the new licenses, ThrillTech’s solution continues to gain pace and is now available to new and existing customers within a growing number of regulated markets.

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Peter Mareš, CTO, expressed his enthusiasm about this achievement, stating, “We’ve been fortunate that our customers realise the value of the products we offer, which has translated into significant interest. The expansion of the markets we can now service marks an important milestone for our young company. We’re excited to offer our monetization and engagement technology to operators within these new jurisdictions.”

ThrillTech is committed to continuing to be the leading independent provider of jackpot and drop technology for operators worldwide. Mareš added, “We are continuously developing key features and improvements to enhance our clients’ positions and support their growth. We continuously focus on performance and scalability which lies at the heart of our value proposition, positioning us to actively shape the upcoming phase of the iGaming industry.”

As part of its global corporate strategy, ThrillTech plans to expand into additional jurisdictions and focus on product portfolio diversification.

The post ThrillTech Acquires B2B Licences in Romania, Sweden, and Malta appeared first on European Gaming Industry News.

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ACMA Blocks More Illegal Offshore Gambling Websites

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The Australian Communications and Media Authority (ACMA) has requested that Australian internet service providers (ISPs) to block more illegal offshore gambling websites, after investigations found these services to be operating in breach of the Interactive Gambling Act 2001.

The latest sites blocked include A Big Candy, Jackpoty and John Vegas Casino.

Website blocking is one of a range of enforcement options to protect Australians against illegal online gambling. Since the ACMA made its first blocking request in November 2019, 995 illegal gambling and affiliate websites have been blocked.

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Over 220 illegal services have also pulled out of the Australian market since the ACMA started enforcing new illegal offshore gambling rules in 2017.

The post ACMA Blocks More Illegal Offshore Gambling Websites appeared first on European Gaming Industry News.

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