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GAMSTOP records highest number of self-exclusions in one day as registrations top 300,000

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  • More than 7,000 new registrations recorded per month in 2022, on average
  • 9% increase in new registrations, compared to 2021
  • GAMSTOP recently recorded its highest number of registrations in a single day
  • Record number of women self-excluded in February -1/3 of registrants

More than 300,000 people in the UK are now registered with GAMSTOP, the free, independent national self-exclusion scheme for online gambling, with a monthly average of more than 7,000 new sign ups this year.

GAMSTOP has released its data for the first six months of 2022 against the backdrop of the Government’s delayed White Paper on reforming the gambling laws, now not expected until the autumn. From January-June 2022, more than 43,500 people registered to exclude themselves from UK-licensed online sites – up 9% on the first six months of 2021.

Generally, the highest number of registrations are recorded in the winter months, but there were more sign-ups in the second quarter of 2022 than in the final quarter of 2021. This trend looks set to continue; on July 1st, 371 people registered to exclude themselves – the highest number of registrations in a single day since the service was launched in April 2018.

GAMSTOP CEO, Fiona Palmer said:  “Our most recent data suggests gambling-related harm remains a serious problem and it is widely accepted that action is needed to protect those most at risk. We are now recording an average of more than 7,000 new registrants each month, which is almost a double-digit increase year-on-year.

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Although we cannot be certain about the reasons for this, our internal analysis implies that higher volumes of self-exclusion are evidence of a sustained prevalence of gambling-related harm, as well as a greater awareness of GAMSTOP.

We look forward to seeing the Government’s recommendations for reforming the gambling laws in the forthcoming White Paper, now expected this autumn”.

In the second quarter of 2022 there was a 5% increase in registrations from 16-24-year-olds and 58% of all registrants were under 35, as of the end of June. Currently, 30% of registrants are female, but in February 2022 a record 33% of those who self-excluded were women.

Registration with GAMSTOP is free, with people asked to fill in personal details and select an exclusion period of six months, one year or five years. As of June 2022, nearly 50% of those registered have chosen to put in place a five-year exclusion, the longest term possible.

GAMSTOP was launched in April 2018 and, as of the end of June 2022, 91% of the 300,631 people who have registered since its inception, are currently excluded. Fewer exclusions were removed in June 2022 than in any of the five preceding five months.

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In May 2022, GAMSTOP  won the ‘Data for Good Initiative’ at this year’s British Data Awards, alongside its technology partner The Data Shed, in recognition of its capability to use data safely to protect potentially vulnerable individuals.

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Compliance Updates

UKGC Launches Latest Consultation on Gaming Machine Technical Standards

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The Gambling Commission has launched a new consultation aimed at making gambling in Britain safer and fairer.

This is the Commission’s third consultation to implement proposals from the 2023 Gambling Act Review White Paper High stakes: gambling reform for the digital age.

The consultation, which will run for 16 weeks (from 29 January 2025 to 20 May 2025), is focussed on the gaming machine technical standards and the related testing strategy. It includes proposals to:

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• introduce five new standards, a licence condition and a social responsibility code provision designed to support and empower consumers to use gaming machines safely at every stage of the customer journey – this includes proposals on time and monetary limit setting functionality and information provision such as safer gambling messaging and the display of net position and session time

• amend three existing standards having considered industry proposals to improve customer enjoyment and gameplay

• consolidate the existing 12 gaming machine technical standards into a single standard, whilst amending the format to be more consistent with our Remote gambling and software technical standards for greater clarity

• update the gaming machine technical standards and the related testing strategy to remove obsolete material.

Tim Miller, Gambling Commission Executive Director for research and policy, said: “The White Paper sets out that a top priority is ensuring that gambling happens safely. We share this commitment and today’s consultation proposes how we could implement gaming machine changes in the land-based sector.

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“We recognise that regulatory changes that impact the design of machines can come with considerable costs. We are encouraging consumers, gambling businesses and other interested groups to share evidence that will assist us in measuring both the likely regulatory impacts of the proposed changes and the likely costs of implementing them. This evidence will be invaluable to helping make a robust assessment on whether the benefits to consumers are proportionate to the costs involved.”

The post UKGC Launches Latest Consultation on Gaming Machine Technical Standards appeared first on European Gaming Industry News.

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Compliance Updates

Permanent Secretary for the Economy Visits MGA Offices

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On Tuesday, 28 January 2025, the newly appointed Permanent Secretary within the Ministry for the Economy, Enterprise, and Strategic Projects, Mr Godwin Mifsud, paid an official visit to the Malta Gaming Authority (MGA/Authority) offices at SmartCity. He was greeted by MGA CEO Charles Mizzi, alongside members of the MGA Executive Committee and staff.

During his visit, Mr Mifsud was given a tour of the Authority’s offices and had the opportunity to engage directly with team members from various departments. These interactions provided him with a deeper understanding of their responsibilities, the core functions of each department and the challenges they face in their day-to-day work.

The MGA CEO outlined the Authority’s strategic direction to Mr Mifsud and shared details of key projects currently underway, as well as those planned for the future.

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TENTENSEVEN MARKETING AGENCY LAUNCHES WITH €500K INVESTMENT FROM THE UNIT

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As part of The Unit’s company restructure, its highly successful in-house marketing division will be launched as an agency serving iGaming and sports betting industries

The Unit, a leader in product design and development for sports betting and iGaming, has invested €500,000 to launch marketing agency tentenseven. This exciting transformation of The Unit’s in-house marketing division marks the latest step in its growth strategy and expansion roadmap.

Following an expansion in The Unit’s marketing offering, the marketing team will now operate as tentenseven, which will stand as its own entity. On top of paid search and marketing planning, tentenseven will offer SEO, PPC, social media, brand strategy, editorial content, influencer marketing services and social media production among its many areas of expertise.

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Feargal Byrne, Director of Strategic Marketing at The Unit, will head up the new phase of growth at tentenseven as Director of iGaming, Ecommerce and Fintech.

In January, The Unit announced a refresh of its visual brand identity, including a new company logo and redesigned website, which reflected the company’s recent growth and ambitious expansion plans. These expansion plans were signified by the recent opening of The Unit’s North American hub in New York City. As part of the brand refresh, the company is focusing on product design and development, with the marketing side of the business now operating as a standalone agency.

Paddy Casey, Co-founder at The Unit, said: “After kicking off 2025 with our brand refresh, we are redefining our structure as a business. With additional funding in place, we think now is the right time for tentenseven to stand in its own right as a marketing leader in the industry. With this investment, tentenseven has the means to grow and maximise its potential in the coming years. We expect to see tentenseven expand in the short and long-term, just as we expect with The Unit.

“In his time with The Unit, Feargal has demonstrated his ability to help clients develop their marketing strategies, establishing channel-level approaches across PPC, social and SEO. Feargal is perfectly positioned to run tentenseven and steward the company into this new and exciting era.”

Feargal Byrne added: “I am delighted to be given the opportunity to lead tentenseven as Director of iGaming, Ecommerce and Fintech.

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“This is an exciting period for The Unit as a company, and with this significant investment, tentenseven will have the capability to expand and make further headway in the market. That’s great news not just for us, but also for our clients. I can’t wait to get started on this project with the team and I look forward to putting our plans for tentenseven into action as quickly as possible.”

The post TENTENSEVEN MARKETING AGENCY LAUNCHES WITH €500K INVESTMENT FROM THE UNIT appeared first on European Gaming Industry News.

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