Connect with us
Prague Gaming & TECH Summit 2025 (25-26 March)

Compliance Updates

PRIZE DEBT: CALLS TO REVIEW GAMBLING REGULATIONS AS CONSUMERS RACK UP MILLIONS ON CREDIT CARDS

Published

on

Reading Time: 3 minutes

 

·  Consumers spent £117m on credit cards entering prize draws and competitions, which are not currently regulated by the Government,  in a bid to win dream prizes(1)

·  Promise of a charitable donation makes nearly half of participants more likely to enter

· Jumbo Interactive calls on the UK Government to regulate the growing prize draw and competition market and for a clampdown on credit cards use

Advertisement
European Gaming Congress 2024 (Warsaw, Poland)

The UK Government is being urged to review current gambling regulations, as new research reveals consumers are racking up millions on credit cards entering popular prize draws and competitions.

The research from Jumbo Interactive found consumers spent £117m on credit cards entering prize draws and competitions in the last year, which due to a loophole, are not currently regulated in the same way as lotteries and raffles.

The study found nearly one in 10 people who entered ‘big ticket’ prize draws, offering the chance to win multi-million pound houses or luxury cars, or prize competitions, have ended up in debt as a result.

Using credit cards to gamble was banned in April 2020, but a loophole in regulation means there are currently no restrictions on commercial prize draw or prize competition companies. For prize draws, this is because they offer “free” entry methods, where it’s possible to play by post for the cost of a postage stamp. Yet, despite this ‘free to enter’ route, an estimated £860m was spent on entries into prize draws in the last year[iii].

Prize draws and competitions that promise a donation to charity also makes 45% of participants more likely to enter, yet over half of players (57%) admit to not checking how much actually goes to good causes.

Advertisement
European Gaming Congress 2024 (Warsaw, Poland)

Jumbo Interactive is now calling for greater regulation of the growing prize draw and competition market, highlighting significant consumer protection concerns over credit card debt, as well as a lack of transparency around prizes and charity donations from entry fees.

It is also urging consumers to check the T&Cs as there is little enforcement of minimum donation percentage for prize draws and competitions. This compares to regulated society lotteries, which give a minimum of 20% of gross ticket sales and often over 50% to good causes.

Nigel Atkinson, UK General Manager, Jumbo Interactive comments: “A huge amount is being spent on credit cards on prize draws, pushing people into debt – despite the free entry option being the reason they are exempt from oversight. With so much money changing hands, the government needs to look at the proper regulation of prize draws and competitions to better protect consumers.

“For many, the fact that some of the cost of entering prize draws and competitions goes to charity is a big part of why they enter. But it remains easy for companies to bury information in the terms and conditions about how much actually goes to charity. Society lotteries on the other hand have minimum donation rates and help raise funds for a wide range of important causes, large and small. Public trust is crucial for society lotteries to operate successfully, and increased regulation of the prize draw and competition market will offer that consistency and transparency.”

Tony Vick, Chair of The Lotteries Council, adds: “The Lotteries Council is increasingly concerned about the use of prize draws operated by commercial gambling companies which are marketing themselves in a similar way to charity lotteries. Lotteries face a series of legislative hurdles that restrict our ability to grow and raise funds for good causes while prize draws face no limits on how many tickets they can sell, what prizes they can offer, and choose whether and how much to give to any charity. We hope the Government looks at this to ensure a fairer playing field.”

Advertisement
European Gaming Congress 2024 (Warsaw, Poland)

Falling foul of scams has also been an issue for 15% of entrants, including paying money for postage on a prize that never arrives, paying a significant amount of money on phone calls or texts to enter a competition without it being clear that it would cost that much, or winning a prize that turned out to be of less value than advertised.

Notably, 72% of those who enter lotteries, draws or competitions think prize competitions and prize draws should be regulated in the same way as gambling.

Continue Reading
Advertisement

Compliance Updates

YouTube Plans Crackdown on Gambling-related Content

Published

on

youtube-plans-crackdown-on-gambling-related-content
Reading Time: < 1 minute

 

YouTube has announced a crackdown on gambling-related content, tightening its policies to limit exposure to unapproved betting services. Under the new rules, which won’t go into effect until later this month, creators will be prohibited from verbally mentioning gambling platforms that aren’t approved by Google and displaying their logos or linking to their sites in videos.

It certainly appears that YouTube intends to be stricter with its new guidelines, which will take effect on March 19.

While YouTube’s announcement didn’t single out specific gambling platforms like Stake in the announcement, this policy only furthers Google’s crackdown approach to better online promotions. If you find yourself on the platform’s support page and venture into the help center, Google notes that it only allows links to gambling ads that “meet local legal requirements.” And if you want to link to or promote an online gambling site, the domain has to be certified by Google Ads or reviewed by YouTube.

Advertisement
European Gaming Congress 2024 (Warsaw, Poland)

Another part of YouTube’s announcement is that the platform will introduce stricter age restrictions on gambling-related videos. So, viewers under 18 or those not signed into YouTube will not be able to access the videos.

The post YouTube Plans Crackdown on Gambling-related Content appeared first on European Gaming Industry News.

Continue Reading

Compliance Updates

Dutch Gambling Authority Cracks Down on Online Gambling Autoplay Feature

Published

on

dutch-gambling-authority-cracks-down-on-online-gambling-autoplay-feature
Reading Time: < 1 minute

 

The Netherlands’ gambling authority, Kansspelautoriteit (KSA), has addressed an online gambling provider on the use of gaming software with an option for autoplay. Offering autoplay is not permitted in the Netherlands.

With autoplay, a player can automatically continue playing after each bet without having to do anything. Because this option can lead to addiction, the use of autoplay is prohibited in the Netherlands. The KSA received a signal that a player at an online roulette table could automatically continue playing with the previous bet after winning; it was not removed from the table. After investigating the signal, the KSA concluded that this was indeed autoplay. The provider was then given a formal notice to immediately stop the violation and keep it stopped. The game must also be re-inspected before it can be put back into use, in order to exclude autoplay.

Because gambling providers use software supplied by third parties, there is a chance that other providers use the same software. The KSA has therefore sent a letter to all providers to draw attention to the ban on autoplay. The KSA emphasises that it is the provider’s responsibility to check software supplied by third parties for possible prohibited offers or game functions.

Advertisement
European Gaming Congress 2024 (Warsaw, Poland)

The post Dutch Gambling Authority Cracks Down on Online Gambling Autoplay Feature appeared first on European Gaming Industry News.

Continue Reading

Compliance Updates

Dr. Zoltán Guller Becomes the New Chairman and CEO of Szerencsejáték Zrt.

Published

on

dr-zoltan-guller-becomes-the-new-chairman-and-ceo-of-szerencsejatek-zrt.
Reading Time: < 1 minute

 

Hungarian Minister of National Economy Márton Nagy appointed Zoltán Guller, Chairman of the Board of Directors of the Hungarian Tourism Agency, as of March 5, 2025, as the Chairman and CEO of Szerencsejáték Zrt., which will be under the ownership of the Ministry of National Economy from February 26, 2025.

The outgoing Chairman and CEO Andrea Mager will become a member of the Monetary Council of the Hungarian National Bank.

Zoltán Guller has been the CEO and then Chairman of the Board of Directors of the Hungarian Tourism Agency since 2016. He will hold the management position of Szerencsejáték Zrt. while retaining his current positions.

Advertisement
European Gaming Congress 2024 (Warsaw, Poland)

Márton Nagy also expressed his gratitude to Andrea Mager for her conscientious work in recent years and wished her much success in her future professional challenges.

Andrea Mager has been at the helm of Szerencsejáték Zrt. since June 15, 2022, and during the period the company has strengthened its market position and achieved revenue peaks.

The post Dr. Zoltán Guller Becomes the New Chairman and CEO of Szerencsejáték Zrt. appeared first on European Gaming Industry News.

Continue Reading

Trending