Latest News
LeoVegas advances in Safer Gambling and affordability checks by launching personalised limits
LeoVegas Group has introduced instant, individual deposit limits for all UK customers. The initiative is part of the Group’s drive to increase Safer Gambling interactions and improve affordability checks in the UK. Deposit limits will be individually assigned via an innovative feature that assesses affordability utilising third party data. Customers were already being encouraged to access Safer Gambling tools through AI-powered onsite messaging and these new deposit limits will further strengthen the Group’s Safer Gambling offering.
LeoVegas Group is further strengthening its Safer Gambling offering with the development of instant, personalised deposit limits and enhanced individual affordability checks. Using third-party data and a proprietary risk prediction model, all LeoVegas Group’s UK customers will be assigned a personal deposit limit at first deposit which is then continually re-evaluated using the most recent data. Together with the AI-powered onsite messaging promoting Safer Gambling tools, these new limits are part of LeoVegas’ drive to develop sustainable customer relationships by improving the quality and effectiveness of its Safer Gambling interactions with customers.
Speaking about the initiatives, Gustaf Hagman, CEO at LeoVegas Group said: “Safer Gambling is one of our top priorities at LeoVegas: by ensuring a safe gambling experience we believe we are building more sustainable relationships with our customers. New technology has given us the power to refine these interactions and tailor them to our customers’ specific circumstances, making them more personalised and even more effective.”
LeoVegas Group’s Safer Gambling efforts are founded on the Group’s risk prediction model that uses AI to identify which players are at risk of developing harmful gambling behaviour. These customers benefit from personal contact with the LeoVegas Safer Gambling team via telephone, live chat, and email. Third party affordability data combined with AI further enhances analysis of customers’ behaviour and automatically prevents at risk customers from making new deposits. Personalised deposit limits and onsite messages are examples of new initiatives using AI and innovative technology to make gambling safer.
Canada
Call for a National Strategy to Address Gambling-Related Harms in Wake of Sports Betting Boom
Recent gambling policy changes in Canada have led to increased opportunities to legally bet on sports and gamble online, 24 hours a day, seven days a week. Released today, Gambling Availability and Advertising in Canada: A Call to Action looks at the impacts of legal gambling in Canada since the approval of the Safe and Regulated Sports Betting Act in 2021. The report recommends developing a pan-Canadian strategy to address gambling-related harms. This is a new report by Greo Evidence Insights (Greo) and the Canadian Centre on Substance Use and Addiction (CCSA).
This call to action is in response to the significant increase in gambling advertising on billboards, social media, at commercial breaks during sports broadcasts and during sporting events. Increased gambling availability and advertising are expected to contribute to increased gambling in Canada, thereby posing a significant risk of harms among the general population, particularly for youth, young adults and other vulnerable populations.
The report also describes how the increased availability of gambling and in gambling advertising are of great concern because:
- The types of gambling being made available and promoted (single-event sports betting and live or in-play betting) are associated with a greater risk of harm. For example, single-event sports betting increases gambling intensity and gives an illusion of control over the outcome as people believe their knowledge of the game gives them a competitive edge.
- The volume of gambling advertisements repeatedly pairing sports with betting normalizes gambling, leading people to think of betting as an integral part of being a sports fan.
- Increased availability of gambling and in gambling advertising are happening at a time when many people in Canada are more vulnerable to problematic gambling and gambling-related harms because of the lingering health impacts of COVID-19 and a rise in the cost of living.
“Over the last few years, we have witnessed some of the most significant changes in gambling policy since the 1970s,” explained Dr. Matthew Young, Chief Research Officer at Greo, Senior Research Associate at the CCSA and Adjunct Professor at Carleton University. “We have seen a massive increase in gambling advertising and opportunities to gamble. We can no longer watch sports with our kids or go online without being subjected to an overwhelming amount of gambling advertising. Canada is at a critical moment in how it manages gambling. A national strategy or framework — similar to what we have for alcohol, tobacco and cannabis — is critical to manage the expected increased in gambling harm, especially among youth and other vulnerable people.”
The report recommends developing a national strategy that will:
- Develop national standards governing the promotion and availability of gambling;
- Manage conflicts of interest among gambling stakeholders;
- Address inadequate funding for gambling harm prevention and reduction initiatives and research;
- Monitor systematic changes in gambling-related harm, including any assessments of the social and economic costs of gambling; and
- Increase awareness of gambling-related harms among health and social service professionals and the public.
“Increased gambling among people living in Canada will undoubtebly result in increased harms and therefore increased societal costs. These include healthcare costs, criminal-justice costs, child welfare costs, increased unemployment and lost productivity costs because of gambling-related suicide,” says Dr. Pam Kent, Director of Research and Emerging Trends at CCSA. “We need to think about our approach and ensure that it considers not only short-term government revenue and economic activity but also the longer-term societal costs. That’s why we need a national strategy.”
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Galaxsys Launches Stellar New Game: Meet Starlight
Game Highlights:
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Latest News
Vixio’s Roseanne Spagnuolo Wins Woman in PayTech for Spearheading Growth at PayTech Awards 2024
Vixio, a leading provider of regulatory intelligence solutions, is proud to announce that Roseanne Spagnuolo, Chief Content Officer, has won the award for ‘Woman in Paytech – Spearheading Growth’ at the 2024 PayTech Awards, hosted by FinTech Futures. This honour highlights Spagnuolo’s commitment to innovation and leadership in both her role at Vixio and the payments industry at large.
“I am honoured to receive this award, which is incredibly meaningful to me personally. For me, this award is not just about my professional accomplishments, but is a testament to my core values and drive as a strong advocate for women in the workplace,” explains Roseanne Spagnuolo. “My dedication to mentoring, elevating, and empowering women is deeply integrated into my everyday leadership approach, and I want to take this opportunity to thank my team, colleagues, and those in my network who made this possible.”
With over two decades of experience in global leadership roles across research, content, product, and commercial functions at high-growth B2B information services and advisory companies in the U.S. and U.K., Spagnuolo embodies the essence of exceptional influence and dedication. Her strategic vision and unwavering commitment have propelled Vixio to new heights, fostering innovation and driving impactful change.
Spagnuolo established and chairs the first Executive Advisory Board for Vixio’s payments arm, bringing together senior executives to co-create solutions for industry challenges and inform product development.
“I’ve had the privilege of working with Roseanne for over five years now. She exemplifies true leadership. Her dedication, industry engagement, and ability to bring others along with her are truly impressive, and we are proud to have her on the Vixio leadership team,” said Mike Woolfrey, CEO of Vixio.
Vixio was also shortlisted for the Tech of the Future for its PaymentsCompliance Horizon Scanning tool. Vixio’s Horizon scanning technology provides real-time updates on regulatory change for more than 140 jurisdictions globally, capturing every event indicative of change, including speeches, guidance and consultations. The Horizon scanning tool is highly customisable with global filters, alerts and a real-time feed of regulatory content, so customers can stay ahead and meet new obligations and opportunities with confidence.
The post Vixio’s Roseanne Spagnuolo Wins Woman in PayTech for Spearheading Growth at PayTech Awards 2024 appeared first on European Gaming Industry News.
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