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European Gaming Congress 2024

Compliance Updates

UKGC publishes interim evaluation on the successful implementation of the ban on gambling with credit cards

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An interim evaluation of the Gambling Commission’s credit card ban indicates the action is popular among consumers and has not resulted in harmful unintended consequences.

The credit card ban was introduced in April 2020 to add another layer of protection for consumers and add friction to the process of gambling with borrowed money. Evidence revealed some gamblers with high levels of debt were using credit cards to gamble.

When monitoring gambling and financial behaviours, the report found:

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  • support for the ban among consumers has been largely positive, qualitative data from consumers supports the conclusion that the ban helps people to gamble within their means and retain control
  • the proportion of consumers reporting gambling with other forms of borrowed money has remained stable
  • there has been no increase in reports of illegal money lending related to gambling
  • while consumers are aware of ways to legally bypass the ban, far more people who previously gambled with a credit card now gamble with available (not borrowed) funds than other types of borrowed money
  • bank data showed no observed spike for credit card gamblers in money transfers in the three months after the ban
  • there was no spike in ATM withdrawals from credit cards around the time of the ban.

The report shows a major high street bank has observed the volume and value of gambling transactions with credit cards to the gambling merchant code reduced to a very low level. Continually low-level expenditure to businesses with gambling merchant codes was expected and can be explained by activities outside the scope of the ban such as lotteries and competitions spending.

Additionally, major e-wallet and electronic money providers have blocked gambling transactions if funding originated from credit cards.

Key sources used to inform the report were the Commission’s Online Tracker survey, which collects data quarterly from a nationally representative sample of approximately 2,000 adults aged 18+ in Great Britain, and Consumer Voice research completed by 2CV, which involved an eight-day online programme with 30 respondents.

Next steps: future evaluation activity

Ongoing monitoring of behaviours is important to ensure there is not an increase in harmful forms of funding gambling activity.

NatCen Social Research have been commissioned to conduct a full evaluation of the ban on gambling with credit cards by Greo as part of their programme of work to strengthen evaluation of safer gambling initiatives. This is scheduled for completion in early 2023 and the Commission will use these findings, along with our continued monitoring, to inform future policy development.

Andrew Rhodes, Interim Chief Executive of the Gambling Commission said: “Protecting consumers is at the heart of everything we do, we introduced this policy as part of our multifaceted work to reduce gambling harm.

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“The successful implementation of the ban across the industry and the impact on consumer behaviour and financial spend we have monitored so far is an encouraging sign that the ban has reduced consumer reliance on gambling with borrowed money. We look forward to NatCen’s report on the long-term impacts of the ban and how this can inform our future policies.”

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Compliance Updates

JCM Global Awarded License by New Mexico Gaming Control Board

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JCM Global (JCM) has successfully passed regulatory review and is now licensed by the New Mexico Gaming Control Board. This license enables JCM to sell and service customers directly throughout the state.

This license is the latest in JCM’s wide array of awarded gaming licenses across North America and around the world and underscores JCM’s commitment to holding itself to the highest regulatory standards. JCM now maintains more than 170 active gaming licenses.

“Achieving this licensing in New Mexico clearly demonstrates that JCM is willing to meet our customers where they are. Our mission is to give every customer the best possible service and support, and now we can provide that directly for our industry leading transaction and automation solutions throughout New Mexico instead of through third party vendors,” said Dave Kubajak, JCM Global SVP Sales, Marketing, and Operations.

JCM provides a broad range of products to casinos in New Mexico including iVIZION and UBA Pro bill validators, GEN5 thermal printers, ICB Intelligent Cash Box System, FUZION system with AML monitoring, and DSS Digital Signage Solutions.

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Dr Marla Royne Stafford Named First Conference Chair for 2025 Regulating the Game conference in Sydney

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Leading gambling law and regulation conference Regulating the Game, to be held from 10 to 13 March 2025 in Sydney, has announced Dr Marla Royne Stafford as its first Conference Chair for the event.

Chairing a day of the conference provides an opportunity for industry professionals and regulators to offer unique insights and perspectives, steward the conversation to highlight critical points and stimulate an exchange of ideas and discussions.

Dr Stafford is Professor of Marketing in the Lee Business School at University of Nevada-Las Vegas. She is also a Faculty Scholar with the UNLV International Gaming Institute, Director of Research for the Cannabis Policy Institute and past Executive Associate Dean of Academic Affairs at the Harrah College of Hospitality.

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She is a past William F. Harrah Distinguished Chair, a member of the Board of Advisors for the Nevada Council on Problem Gambling and is currently serving as a guest editor for an upcoming special issue of the UNLV Gaming Research and Review Journal. She is an expert in the responsible gambling arena and her work includes projects with the American Gaming Association and AMZC Limited.

“I am deeply honored and excited to serve in this leadership role at the 2025 Regulating the Game Conference. The Conference is one of the premier annual events in the gaming world, featuring thought leaders and stimulating important discussions in a fast-moving industry. It is truly a privilege to be part of the organizing committee and help advance the needed conversations in policy, regulation, leadership, ethics and the future of the industry,” Dr Stafford said.

Paul Newson, Principal at Vanguard Overwatch, said: “The fact that we are attracting such distinguished figures to Chair a day of Regulating the Game is a clear testament to the conference’s expanding influence and significance in the industry. It’s an exciting time as we continue to bring together the brightest minds to shape the future of gambling regulation.”

Regulating the Game is looking for more candidates to Chair in 2025, specifically seasoned professionals with experience in the gambling sector and regulation, compliance, policy or related fields. The event provides regulators, industry executive or thought leaders this the chance to make a significant impact at one of the industry’s most influential events.

The post Dr Marla Royne Stafford Named First Conference Chair for 2025 Regulating the Game conference in Sydney appeared first on European Gaming Industry News.

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Compliance Updates

Amusnet Gaming Secures the Critical Gaming Supply License till 2034

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The renowned gaming provider Amusnet Gaming officially announced the renewal of its Critical Gaming Supply License by the Malta Gaming Authority (MGA) for a period of 10 years. The Critical Gaming Supply License is valid until 2034 and has been also converted into a Corporate Group Critical Gaming Supply Licence, covering group entities within the group. A holder of a corporate group license is allowed to include multiple entities within a group to be treated as a single Licensee. Amusnet Gaming Ltd. is the designated group company holding the license, which encompasses its three subsidiaries: Amusnet BNL B.V. (serving Belgium and the Netherlands), Amusnet Spain S.L., and Amusnet d.o.o. for services (serving Croatia). The group license facilitates the provision of essential gaming supply services across the organization and allows the subsidiaries to distribute gaming software in markets where local B2B licensing is not required.

The renewal underscores Amusnet Gaming’s commitment to compliance, integrity, and innovation within the gaming sector. It is a testament to the company’s ability to meet stringent regulatory standards and deliver secure and fair gaming experiences. This empowers Amusnet Gaming to maintain and further develop its diverse portfolio of gaming products within Malta’s robust regulatory framework, further strengthening its foothold in the European market and solidifying its position as а renowned international gaming provider, which stands for trust and credibility.

A Critical Gaming Supply License is a B2B license that enables the provision of online gaming products to businesses and individuals licensed by the Malta Gaming Authority (MGA) or other regulatory authorities.

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The license play a pivotal role in Amusnet Gaming operations, enabling the provision and management of gaming software and systems. With a diverse portfolio of 200+ casino games, this license empower the preferred provider to deliver a wide range of gaming experiences to diverse European and international audiences.

Moreover, Amusnet Gaming announced the launch of its newly designed website, featuring a modern and intuitive interface that enhances user experience. The upgraded content is curated to give visitors easy access to valuable information and resources across our offerings. With a modern outlook and streamlined navigation, the website reflects the high level of service Amusnet Gaming stands for.

The post Amusnet Gaming Secures the Critical Gaming Supply License till 2034 appeared first on European Gaming Industry News.

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