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Compliance Updates

UKGC Imposes £6M Fine on Casumo

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The UK Gambling Commission (UKGC) has imposed a fine of £6m on online casino firm Casumo for breaching anti-money laundering rules and failing to ensure that players were gambling responsibly.

Social responsibility failings included:

Not putting into effect policies and procedures for customer interaction where it has concerns that a customer’s activity may indicate problem gambling, and this resulted in:

One customer losing £1.1m over three years without being subject to a responsible gambling interaction.

A second customer losing £65,000 in one month without being subject to a responsible gambling interaction.

A third customer losing £76,000 over seven months without being subject to a responsible gambling interaction.

Not taking into account the Commission’s guidance on customer interaction, and this resulted in:

The operator not carrying out a responsible gambling interaction on a customer who lost £89,000 in a five-hour period.

The operator not carrying out a responsible gambling interaction on a customer who lost £59,000 in a 90-minute period.

Anti-money laundering failings included:

  • Customers were allowed to deposit significant sums of money without sufficient AML checks being conducted.
  • Source of Funds (SOF) checks were insufficient. Payslips and invoices presented as evidence of SOF were not corroborated with bank statements (or other evidence).
  • Bank statements produced were not assessed appropriately. Examples include incomplete bank statements which only showed credits into the customer’s account. The balance figures on a customer’s bank statement had been redacted.
  • Inadequate checks of documentation for authenticity.
  • No assessment or limit of how much a customer should be allowed to spend based on known income, wealth or any other risk factors.
  • Winnings from other gambling operators were accepted as SOF, without further investigation.
  • Not ensuring that its policies, procedures and controls were implemented effectively, kept under review, revised appropriately to ensure that they remain effective and take into account any applicable learning or guidelines published by the Commission from time to time.

Also, Casumo has received an official warning and is now required to call in independent auditors to ensure that the firm is fully complying with the terms of their license and codes of conduct (LCCP).

“This case was brought about through planned compliance activity and every operator out there should be aware that we will continue to take firm action against those who fail to raise standards,” Richard Watson, Executive Director of UKGC, said.

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Compliance Updates

KSA Imposes Penalty Payment Order on Influencer Leftlanepapi

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The Netherlands Gambling Authority (KSA) has imposed a first penalty payment order on YouTube influencer LeftlanePapi for promoting illegal gambling.

The YouTube channel LeftlanePapi showed videos with live streams of online gambling from illegal providers. The illegal providers were also actively advertised, by encouraging viewers to also play there. The KSA issued a warning to the influencer. Because the content in question was not removed after the warning and new streams were made, the KSA imposed a penalty. Existing content must be removed and no new advertising may be made. If this does happen, the influencer will receive a penalty of €25,000 per violation, with a maximum of €75,000.

With its new approach, the KSA opts for a two-track policy. After establishing a violation, influencers receive a message that they must stop their activities within 48 hours and that illegal content must be removed. If the influencer does not do so, the KSA approaches the social media platform so that the harmful content is removed in any case. The influencer is given a penalty under penalty of a fine, as was also the case with Leftlanepapi. The KSA has now warned several influencers.

The post KSA Imposes Penalty Payment Order on Influencer Leftlanepapi appeared first on European Gaming Industry News.

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Compliance Updates

ANJ Appoints Pauline Hot as its Director General

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French gambling regulator ANJ has appointed Pauline Hot as its new Director General.

A former student of the École normale supérieure and the École nationale d’administration (Hannah Arendt class), Pauline Hot has been an auditor and then a master of requests at the Council of State since 2020. There, she served as rapporteur to the 6th chamber of the litigation section and to the administration section. She has held the position of Deputy Director General of the ANJ since January 2025.

The post ANJ Appoints Pauline Hot as its Director General appeared first on European Gaming Industry News.

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Ahmed Baker Chief Commercial Officer at Incentive Games

INCENTIVE GAMES SECURES MICHIGAN GAMING LICENSE

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Incentive Games, a leading B2B games provider, is proud to announce that it has been awarded a Provisional Michigan gaming licence by the Michigan Gaming Control Board (MGCB), effective today. This achievement allows the company to bring its innovative suite of Real-Money Games to operators and players across the state.

The Michigan licence represents Incentive Games’ first foray into the North American regulated market. This comes shortly after the launch of Incentive Studios, the company’s dedicated Real-Money Gaming division, which is set to drive its ambitious growth in this sector. The licence underscores the company’s unwavering commitment to maintaining the highest standards of compliance, security, and operational integrity. Obtaining this licence, which requires excellence in areas such as robust security protocols and comprehensive responsible gaming measures, provides access to one of the most dynamic iGaming markets in the United States.

Ahmed Baker, Chief Commercial Officer at Incentive Games, said, “Securing our Michigan licence marks an exciting new chapter for Incentive Games. It’s a testament to our unwavering commitment to meeting the highest regulatory standards and unlocks a significant opportunity for us in a critical North American growth market. This will allow Incentive Games to forge new partnerships and bring our highly engaging Real-Money Games directly to players in Michigan. We’re very grateful to the MGCB for this achievement, which is a pivotal step in our global expansion strategy as we continue to deliver world-class products and build strong partnerships in the region.”

The post INCENTIVE GAMES SECURES MICHIGAN GAMING LICENSE appeared first on Gaming and Gambling Industry in the Americas.

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