Connect with us

Latest News

YGAM and Betknowmore UK launch Safer Gambling Training programme

Published

5 years ago

on

Reading Time: 2 minutes

 

Leading charities the Young Gamers & Gamblers Education Trust (YGAM) and Betknowmore UK have joined forces to launch Safer Gambling Training, a purposeful new programme to provide gambling industry employees with specialist online training to strengthen play protection standards and effectively safeguard consumers from gambling-related harm. The resources have been developed using a methodology known as ‘flipped learning’ derived from Neuroscience studies on how the brain learns.

The collaboration combines specialist knowledge, lived experience insight and research to create what is believed to be the most advanced and comprehensive training programmes globally. Six interactive digital training modules have been released which cover key topics including customer vulnerability, safeguarding, customer interaction,  identifying harm and employee mental health and well-being.

The training content is all relevant to the Gambling Commissions latest LCCP requirements and has received funding from regulatory settlements to support the delivery of the National Strategy to Reduce Gambling-related Harms. The Canada-based Responsible Gambling Council (RGC) is also involved in the alliance acting as independent evaluation partners.

Lee Willows, Chief Executive of YGAM said “Our journey with Betknowmore UK has been humbling. Together we have been fortunate to work with a number of operators to deliver face-to-face training over the last twelve months and so having a strategic alliance to continue this and combine with digital learning seems a good natural progression.  Player protection and understanding customer vulnerability is an area we know operators want to upskill their staff in.”

“Safer Gambling Training will support the customer facing teams by increasing their understanding gambling-related harm through the lens of lived-experience. We are working with international partners to scope an International Standard that colleagues within the sector can take with them throughout their career, and which includes regular mandatory updates and refresher courses.”

Frankie Graham, Chief Executive of Betknowmore said: “Companies operating in the gambling space require trained employees providing consistent, high level and trusted customer service. Our aim with this new training programme is to help raise standards and create a benchmark of knowledge and understanding of gambling-related harm.

We have developed content with collaboration from those with lived experience of gambling, combined with the insight and knowledge from our partner organisations who are experts within their sector. We will continue to develop our programme, ensuring it remains fit for the changing, dynamic gambling market, with the ultimate purpose of keeping players safe and free from harm.”

Design agency Me&You are designing a new Safer Gambling website and eLearning content. All profits made by Safer Gambling Training will go back into the two charities to support their social purposes.

 

Visit www.safergamblingtraining.com for more information.

 

Related Topics:
Continue Reading
Advertisement

Latest News

Olympian Legends: Galaxsys’ New Slot Game Inspired by Ancient Myths

Published

5 hours ago

on

April 30, 2025

By

olympian-legends:-galaxsys’-new-slot-game-inspired-by-ancient-myths
Reading Time: 2 minutes

 

Galaxsys, the award-winning games developer, is proud to announce the launch of Olympian Legends, a new slot game that brings the power and majesty of ancient mythology to life.

More than just a tribute to ancient mythology, Olympian Legends combines breathtaking visuals, innovative features, and dynamic gameplay, promising players an unforgettable journey through the myths of Olympus. As players progress and reveal mythic features, they face the power of ancient gods. With cascading symbols and exciting bonuses, the game delivers a dynamic adventure that’s truly worth exploring.

This marks the third slot title that Galaxsys has announced over the last two months, following the launches of Funny Faces: Hoglet-Moglet and El Dorado.

What Makes Olympian Legends Special
Olympian Legends stands out by blending rich narrative elements with innovative slot mechanics. The progress bar on the right side of the grid consists of five elements. Each time a winning combination is formed, the progress bar fills from bottom to top, triggering a mythical feature when an element is completed. Additionally, the Buy Bonus option allows players to take fate into their own hands, enabling them to access the bonus game at any time they choose.

Dynamic animations and sound design ensure every encounter with Zeus, Poseidon, and more characters feels like stepping into an epic saga rather than playing a traditional slot.

Vigen Safaryan, CPO at Galaxsys, commented: “Olympian Legends combines strong gameplay mechanics with a detailed and dynamic theme. Our goal was to deliver a slot that feels rewarding to play while offering players a more refined experience through mythology. We paid special attention to balancing the game’s features to ensure that the experience feels dynamic, without overwhelming the player. From the visuals and animations to the way the bonuses unfold, every element was designed to create a journey that feels both entertaining and authentic.”

Olympian Legends is now live and available for Galaxsys’ global network of partners.

The post Olympian Legends: Galaxsys’ New Slot Game Inspired by Ancient Myths appeared first on European Gaming Industry News.

Continue Reading

ESET Research

ESET Research analyzes tools from the China-aligned TheWizards group, with targets across Asia and the Middle East

Published

6 hours ago

on

April 30, 2025

By

eset-research-analyzes-tools-from-the-china-aligned-thewizards-group,-with-targets-across-asia-and-the-middle-east

ESET researchers have analyzed Spellbinder, a lateral movement tool used to perform adversary-in-the-middle attacks by the China-aligned threat actor TheWizards. Spellbinder enables adversary-in-the-middle attacks through IPv6 stateless address autoconfiguration spoofing, which allows the attackers to redirect the update protocols of legitimate Chinese software to malicious servers. Then the legitimate software is tricked into downloading and executing the malicious components that launch the backdoor WizardNet.

TheWizards has been constantly active since at least 2022 until the present and, according to ESET telemetry, targets individuals, gambling companies, and unknown entities in the Philippines, Cambodia, the United Arab Emirates, mainland China, and Hong Kong.

“We initially discovered and analyzed this tool in 2022, and observed a new version with a few changes that was deployed to compromised machines in 2023 and 2024,” says ESET researcher Facundo Muñoz, who analyzed Spellbinder and WizardNet. “Our research led us to discover a tool used by the attackers that is designed to perform adversary-in-the-middle attacks using IPv6 SLAAC spoofing to intercept and reply to packets in a network, allowing the attackers to redirect traffic and serve malicious updates to legitimate Chinese software,” explains Muñoz.

The final payload in the attack is a backdoor that we named WizardNet – a modular implant that connects to a remote controller to receive and execute .NET modules on the compromised machine. ESET researchers have focused on one of the latest cases, in 2024, in which the update of Tencent QQ software was hijacked. The malicious server that issues the update instructions is still active. This variant of WizardNet supports five commands, three of which allow it to execute .NET modules in memory, thus extending its functionality on the compromised system.

TheWizards and the Chinese company Dianke Network Security Technology (also known as UPSEC) – supplier of the DarkNights backdoor (also known as DarkNimbus), appear to be linked. According to NCSC UK, this malicious backdoor also has Tibetan and Uyghur communities among its primary targets. While TheWizards uses a different backdoor – the WizardNet, the hijacking server is configured to serve DarkNights to updating applications running on Android devices.

The post ESET Research analyzes tools from the China-aligned TheWizards group, with targets across Asia and the Middle East appeared first on Gaming and Gambling Industry in the Americas.

Continue Reading

Conferences in Europe

Inaugural iGaming Event for Technology Leaders: Technology in Gaming Conference 2025

Published

6 hours ago

on

April 30, 2025

By

inaugural-igaming-event-for-technology-leaders:-technology-in-gaming-conference-2025
Reading Time: 2 minutes

 

The iGaming industry is getting a dedicated space for its most forward-thinking technical leaders with the launch of the Technology in Gaming Conference 2025 (TiG 2025) — an exclusive new event created specifically for CTOs, CIOs, and senior technology stakeholders in the iGaming world.

Taking place on 1st July 2025 as part of London iGaming Week in partnership with iGB Live!, this specialist conference will bring together some of the most innovative minds in technology to explore the future of cybersecurity, infrastructure, artificial intelligence, compliance, and scalability. TiG 2025 is designed to give technical leaders a forum tailored to the real challenges and opportunities shaping iGaming today and in the years to come.

“I am delighted to see other organisers bringing their own events that meet the need of specialist verticals within the industry as part of London iGaming week. The team at iGB L!VE are pleased to be able to support this event, and encourage iGaming senior IT professionals to join what we know will be an event that offers excellent content and networking opportunities for them” said Naomi Barton, Portfolio Director at Clarion – Organiser of iGB Live!

Topics on the agenda include:

  • Scalable architecture & infrastructure
  • AI & machine learning in iGaming
  • Compliance & security in regulated markets
  • Future-ready platform innovation
  • Engineering teams, DevOps, and automation

“As an industry driven by technology I think it’s important to create a space that speaks specifically to the leaders developing and driving the change that has such a big impact on the growth and development of such an exciting sector” commented Shona ODonnell, Event Director. 

Pretty Technical, a leading provider of iGaming software and platform solutions, is proud to be named the headline sponsor of this inaugural event. The company’s commitment to innovation and modern architecture makes it a natural fit for an event designed to shape the next chapter of gaming tech.

“As a business that thrives on building technology designed for the next decade, not the last, we’re thrilled to support TiG 2025 and connect with the talented tech leaders shaping the future of iGaming,” said Emma Blaylock, CEO Pretty Technical.

The event is also sponsored by Claranet, experts in modernising and managing critical applications and infrastructure 24×7, and Marshall Wolfe, a dedicated hiring consultancy specialising in digital and technology sectors.

Registration is now open with tickets currently discounted by £200 until 31st May.

The post Inaugural iGaming Event for Technology Leaders: Technology in Gaming Conference 2025 appeared first on European Gaming Industry News.

Continue Reading

Trending