Eastern Europe
Q&A w/ Jean-Pierre Houareau, CEO at Live Solutions about the Romanian market
What is the state of play in the Romanian market?
In 2019, the Romanian gambling market generated a total revenue of €1.5 billion, representing an increase of 12.5% compared to the previous year. This growth was driven primarily by the online gambling sector, which accounted for nearly 25% of the total market share.
The Romanian gambling market is regulated by the National Gambling Office (ONJN), which oversees licensing and regulation of all forms of gambling in the country. In recent years, the ONJN has implemented stricter regulations for online gambling operators, including mandatory technical standards, responsible gambling measures, and increased taxation.
Despite these regulations, the Romanian gambling market continues to attract new players and operators. In 2020, several major international gambling companies received licenses to operate in Romania, including bet365, Betfair, and 888 Holdings. Additionally, the Romanian government has recently announced plans to further liberalize the gambling market, including plans to allow for the construction of large-scale casinos in certain areas.
It is worth noting that the COVID-19 pandemic has had a significant impact on the Romanian gambling market, as it has in many other countries. During the pandemic, many land-based casinos and betting shops were forced to close, leading to a surge in online gambling activity. It remains to be seen how the pandemic will continue to impact the Romanian gambling market in the long term.
How are your games helping operators to unlock the market’s full potential?
Here at Live Solutions we have created of its kind casino tables games with video chat which currently no other provider offers. In our opinion, operators can create differentiation for themselves by offering unique, innovative and engaging games to attract and retain players.
Our features are nothing if not unique and innovative and are available in 55 languages which can help to drive players towards new content.
The incorporation of this technology within the gaming space can offer a more immersive and interactive gambling experience. These new technologies can help to create a more engaging and enjoyable experience for players, which can lead to increased player loyalty and retention.
Overall, by offering a wide range of innovative and engaging games, operators can meet the needs and preferences of players, differentiate themselves from their competitors, and create a more sustainable and successful gambling market.
Why do you consider Romania to be such an important market?
Romania has a population of over 19 million people, making it one of the larger markets in Europe. This represents a significant potential customer base for gambling operators, both online and land-based.
The Romanian gambling market is relatively new and has been growing rapidly in recent years, which has attracted a lot of interest from international gambling companies. This growth is likely to continue as the Romanian economy continues to develop and the demand for gambling entertainment increases.
Romania has a relatively low tax rate on gambling activities, which makes it an attractive destination for operators looking to minimize their tax liabilities. This has helped to attract new operators to the market, which in turn has increased competition and driven further growth.
As a member of the European Union (EU) Romania benefits from EU regulations and protections. This provides a stable regulatory environment for operators and helps to ensure the safety and security of customers.
Do player preferences differ from other markets? What does localisation look like in Romania?
Player preferences in the Romanian gambling market may differ from other markets due to cultural and demographic differences. However, there are also many similarities between the Romanian market and other European markets in terms of player preferences.
In terms of localisation, many international gambling operators have adapted their products and services to meet the needs and preferences of Romanian players. This may involve translating their websites and games into Romanian, offering local payment methods, and providing customer support in Romanian. Some operators may also offer localized promotions and bonuses that are tailored specifically to the Romanian market.
Additionally, the ONJN has implemented strict regulations for online gambling operators that require them to offer games that are appropriate for Romanian players. This may include games that are popular in Romania, such as traditional card games like Baccarat or Rummy, as well as popular slot games.
While there may be some differences in player preferences in the Romanian market, many international gambling operators have adapted their products and services to meet the needs of local players, and the ONJN has implemented regulations to ensure that operators are offering appropriate games for the market. This localisation helps to ensure that the Romanian gambling market remains attractive and accessible to both local and international operators.
What is the competitive landscape like? Is there room for operators to enter and claim solid market share?
While there are some established operators in the market, there is still a significant amount of competition and opportunities for new entrants.
In the online gambling sector, there are a number of international operators that have entered the market, including major players such as Bet365, 888 Holdings, and PokerStars. Additionally, there are also several local operators that have been successful in the market, including Superbet, Fortuna, and Netbet.
In the land-based sector, there are a number of casinos and slot parlours operating in Romania, including the famous Casino Bucharest and Palace Casino.
The ONJN has implemented strict regulations for online gambling operators, including technical standards, responsible gambling measures, and increased taxation, which may present some challenges for new operators entering the market. However, these regulations also help to ensure the safety and security of customers and provide a level playing field for all operators.
Overall, the Romanian gambling market offers opportunities for new operators to enter and claim solid market share, particularly in the online gambling sector, which has seen significant growth in recent years. However, competition is strong and new entrants will need to offer attractive products and services to compete with established operators.
What are some of the challenges being faced? How can they be overcome?
There are several challenges facing the Romanian gambling market, including:
Increasing taxes: The Romanian government has increased taxes on gambling activities, which has put pressure on operators’ margins and profitability.
Stringent regulations: The ONJN has implemented strict regulations for online gambling operators, which may make it more difficult for new operators to enter the market and compete with established operators.
Competition: The Romanian gambling market is becoming increasingly competitive, with many established operators and new entrants vying for market share.
Problem gambling: As with any gambling market, there is a risk of problem gambling, which can have negative social and economic consequences.
To overcome these challenges, operators and regulators can take several steps, including:
Collaboration and advocacy: Operators can work together and with industry associations to advocate for more favourable tax and regulatory policies.
Innovation: Operators can differentiate themselves by offering innovative products and services that meet the changing needs and preferences of players.
Customer protection: Operators can invest in responsible gambling measures, such as self-exclusion tools, to help protect vulnerable players.
Localisation: Operators can adapt their products and services to meet the needs and preferences of local players, which can help to build brand loyalty and increase market share.
Education: Operators and regulators can work together to educate players about the risks associated with gambling and promote responsible gambling behaviours.
Overall, by working together, operators and regulators can help to create a sustainable and successful gambling market in Romania that balances the needs of operators, players, and society as a whole.
Eastern Europe
Conquering Challenges: TotoGaming in Romania – 1 Year in the Market
On January 16, 2024, TotoGaming, a brand with 20 years of experience in Armenia, entered the Romanian market.
A year later, as the brand reflects on its achievements, it acknowledges that its goal has always been to conquer challenging heights—a philosophy deeply embedded in Toto’s vision: making champion-like decisions and pursuing them relentlessly.
Today, totogaming.ro stands out as one of Romania’s “rising stars” a fact underscored by its shortlisting in the “Rising Star” category at the EGR Europe Awards 2025.
“What we planned after entering the market was achieved within the first few months, which is a strong indicator of our success,” said TotoGaming CEO Harutyun Vardanyan.
Let’s look through the highlights from TotoGaming’s 1st year in Romania.
The brand launched in Romania with a collaboration featuring global football star Luís Figo. This victory march of partnerships continued with one of Romania’s oldest clubs, CFR Cluj, uniting to embark on a Path to the Glory together.
Added 56 new providers and launched 2,568 new games, including new features like Bet Builder, Quick Bet, Autobet, and Copybet.
Introduced TotoChat, an active platform for users to interact and share their best experiences.
For sports betting enthusiasts, offered:100+ sports, spanning 3,000+ global tournaments and over 1,000 football championships across 150+ countries. Real-time stats, line-ups, and formations for 15,000+ international leagues. A staggering 100,000+ pre-match and 150,000+ live events streamed monthly.
The contact center achieved remarkable results in customer satisfaction, recording an 81% chat satisfaction rate, surpassing the industry average of 76%.
Totogaming stands out for its impressive payment speed. Statistics reveal that 15.50% of transactions are processed in under a minute, with 77.30% completed within 10 minutes. The brand is dedicated to supporting its customers, offering step-by-step guidance over the phone whenever they face challenges during transactions.
This marks the beginning of a long journey for TotoGaming, and the past year has clearly shown that the brand is determined to achieve every goal it sets for itself.
The post Conquering Challenges: TotoGaming in Romania – 1 Year in the Market appeared first on European Gaming Industry News.
Eastern Europe
Bogdan Smeu joins CT Interactive as Regional Manager for Romania
Bogdan Smeu is the new Regional Manager for Romania at CT Interactive. With over 20 years in the gaming and entertainment industry, Bogdan brings a wealth of experience in sales, operations, and customer relationship management.
His strong track record in driving growth and achieving results, combined with his strategic approach to business development, makes him a great fit for this role.
Bogdan’s background includes leadership in sales management, business strategy, and team building, along with a focus on quality standards and budget optimization. His expertise in casino operations and hands-on industry experience further supports his capabilities.
Holding a degree from the “Henri Coanda” Air Force Academy and a technical background from Technical High School Hidromecanica Brasov, Bogdan’s unique mix of technical and managerial skills has driven his success in complex business environments.
At CT Interactive, he will focus on expanding our presence in Romania and aligning his extensive experience with our mission of providing innovative gaming solutions.
We wish him every success in his new role and look forward to the growth and achievements he will bring to the company.
The post Bogdan Smeu joins CT Interactive as Regional Manager for Romania appeared first on European Gaming Industry News.
Balkan's
EGT Digital to showcase innovations at BEGE Expo 2024
At the highly anticipated BEGE Expo 2024, EGT Digital will highlight its diverse portfolio of top-performing products and exciting innovations. Visitors can explore these offerings at booth 4.0 alongside the latest advancements from EGT.
The company’s extensive gaming solutions include popular instant games and its bestsellers Bell Link, Clover Chance, High Cash, and Single Progressive Jackpot, featuring over 120 in-house developed slots. Attendees can experience renowned titles like Burning Goals, Amazons’ Battle, and Sugar Duke, as well as the upcoming 5×6 Fruity Shots. This cocktail-themed game includes multipliers ranging from x2 to x500 and introduces Toppling Reels for enhanced win opportunities.
EGT Digital’s “all-in-one” betting platform X-Nave will also be on display with its four modular solutions: Sport Product, Gaming Aggregator, CRM Engine, and Payment Gateway.
The Sport Product will debut its Customizable Tournament Page, designed to ensure effortless navigation and a personalized betting experience.
The Gaming Aggregator, offering over 12,000 titles, will present features like the Buy Bonus, Hot and Cold games category with live RTP insights, and tools for personalized content such as the Recommendation Engine and Casino as Widget.
The CRM Engine will showcase advanced player segmentation and AI/ML-driven tools for tailored game suggestions.
The Payment Gateway will emphasize its secure, player-focused design with options like deposit repeat, bonus selection, and two-factor authentication.
“We are delighted to participate in BEGE Expo once again,” commented Tsvetomira Drumeva, Head of Sales at EGT Digital. “During this 15th edition we will showcase a solid dose of innovations, sure to impress clients and partners in the region. We are also looking forward to the BEGE Awards, where EGT Digital is a finalist in numerous categories.”
EGT Digital’s commitment to innovation and excellence continues to position the company among the leaders in the iGaming industry.
The post EGT Digital to showcase innovations at BEGE Expo 2024 appeared first on European Gaming Industry News.
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