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Compliance Updates

Balancing Regulations and Opportunities in 2025: Insights from SOFTSWISS

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Growing regional fragmentation, the emergence of new legal frameworks, and the rising importance of sustainability and social responsibility are reshaping the regulatory landscape in the iGaming industry for 2025. Recognising the critical role regulation plays in the sector’s future, SOFTSWISS, a global tech expert with over 15 years of experience, has highlighted these trends in its latest report.

The SOFTSWISS team identifies the evolving regulatory environment as one of the key challenges and opportunities for operators and suppliers in the coming year. As global markets, including untapped regions, adopt stricter compliance measures, the ability to adapt and innovate within these frameworks is becoming a decisive factor for success.

The recent iGaming Trends 2025 Report from SOFTSWISS delves deeper into these transformations, exploring the impact of heightened regulation on industry dynamics. Key trends in the regulatory sphere include:

Regional Fragmentation:

During the research, industry experts were asked to rate the current legal environment in iGaming on a scale of 1 to 10. The average score was 6.1. While this indicates the environment is generally functional, it also suggests considerable room for improvement.

At the same time, compliance requirements are becoming increasingly fragmented, with countries implementing diverse rules regarding taxation, advertising, and player protection. To overcome this challenge, companies must demonstrate agility in adapting to localised demands effectively.

Emerging Markets:

As regions like Latin America, Asia, and Africa introduce formal regulatory structures, operators have unique opportunities to establish a foothold in these high-growth markets. However, navigating these emerging regulations will be essential for long-term success.

Max Trafimovich, CCO at SOFTSWISS, comments: “The key to identifying the right markets goes beyond upfront costs or immediate profitability. True capital lies in market knowledge, operational flexibility, and the ability to build meaningful partnerships. These are the assets that lead to sustainable growth and the most promising opportunities.”

Sustainability in Compliance:

Sustainability and social responsibility are becoming integral to regulation. Governments are focusing on ensuring fairness, preventing problem gambling, and increasing transparency in licensing.

This shift drives up operators’ costs and raises the bar for trust. Compliance is no longer just about meeting minimum standards; it is about building businesses that players, regulators, and investors can trust over the long term.

The iGaming Trends 2025 Report comprehensively analyses the industry’s most important directions for the year ahead. From the convergence of AI and cybersecurity to evolving marketing strategies and business development trends, the report is a must-read for anyone shaping the future of iGaming.

 

About SOFTSWISS

SOFTSWISS is an international technology company with over 15 years of experience developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 23,500 casino games, Affilka Affiliate Platform, the Sportsbook software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.

The post Balancing Regulations and Opportunities in 2025: Insights from SOFTSWISS appeared first on European Gaming Industry News.

Compliance Updates

Dutch Gaming Authority Focuses on Tackling Illegal Gambling Apps

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The Dutch Gaming Authority (KSA) has intensified its supervision of illegal gambling apps. Since the start of 2025, 20 apps have been removed from the app stores. The regulator calls on consumers to always report suspicious apps.

In the fight against illegal gambling, the KSA also focuses on tackling illegal gambling offers in app stores. This problem is becoming increasingly urgent, especially with the increasing number of apps that refer users to illegal websites. These websites are also often accessible to minors, which makes the situation even more worrying. Many of these apps are advertised via social media.

Illegal providers often use underhand techniques to convince consumers, for example by displaying logos of licensed providers. An app was recently reported in the App Store that misused the Holland Casino logo. Also, an “ordinary” game is often advertised (in many cases a variation on “plinko”), but after downloading it links to illegal gambling websites.

In the past three months, the KSA has had 20 of these apps removed, so that they are no longer available to users. It is of great importance to the KSA that consumers continue to report these apps, so that this process can continue throughout the year. When reporting gambling advertising, it is essential that the name of the app in question that is being advertised is mentioned in the report.

In addition to reports from consumers, the KSA is also increasingly receiving reports from industry associations and licensed casinos. For example, via Meld Vals Spel, a platform set up by the industry for reporting illegal gambling sites. Reports received via that platform are also investigated by the KSA. The KSA has working agreements with app stores to report illegal apps to them and then have them removed.

The post Dutch Gaming Authority Focuses on Tackling Illegal Gambling Apps appeared first on European Gaming Industry News.

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Asia

Thai Deputy PM Defends Entertainment Complex Bill as Shield Against US Trade Move

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Thai Deputy Prime Minister Phumtham Wechayachai has defended the Entertainment Complex Bill, set for parliamentary debate on April 9, as a vital economic measure amid rising US tariffs on Thai goods.

While opposition continues inside and outside parliament, Mr Phumtham insisted the bill’s fate should be decided through democratic processes — not protests.

The bill, which includes casino operations within an integrated entertainment complex, aims to generate significant revenue and counter the 36% US tariff hike on Thai goods — far higher than Singapore’s 10%, he said.

Mr Phumtham argued the measure would boost Thailand’s financial resilience and dismissed concerns that it promotes gambling addiction. He said strict entry rules, including age and income restrictions, would help mitigate risk.

“This isn’t about encouraging gambling — it’s about economic survival,” he said.

He urged critics to join the parliamentary debate and cited results from the government’s online public hearing held between Feb 28 and March 14, in which more than 70,000 people participated, with around 80% supporting the bill.

While acknowledging the right to protest, he warned such demonstrations should not be seen as representing the entire nation.

He said public opinion often differs from that of opposition parties and civil groups, stressing the need to respect the democratic process and let parliament decide.

The post Thai Deputy PM Defends Entertainment Complex Bill as Shield Against US Trade Move appeared first on European Gaming Industry News.

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AGCO

Playnetic granted Ontario supplier license

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Global B2B iGaming content provider secures first Canadian market entry following the successful submission and approval of its gaming-related supplier application

Playnetic, the in-demand global B2B iGaming content provider known for its quality games, reliable delivery and outstanding customer service, has announced the approval of its gaming-related supplier application by the Alcohol and Gaming Commission of Ontario (AGCO).

With the AGCO licensing process being recognised in the industry for its rigorous standards and thorough due diligence, the new certification confirms Playnetic was able to meet the high levels of integrity and regulatory compliance needed to legally distribute its content within the province.

As a result of the approval, Playnetic has now secured its first Canadian market entry and will be able to provide its library of innovative games to licensed operators in the Ontario region – with this starting point paving the way for further expansion into other regulated provinces in future.

Given signs of change emerging within the Canadian market and Alberta making progress toward a regulated online model – likely drawing from Ontario’s framework – this license positions Playnetic strongly to expand its footprint in the country and further solidifies the company’s ambitious growth plans.

In the meantime, Playnetic has already begun making groundwork with key operators in the Ontario region and is looking forward to going live with some exciting brands over the coming months. The company will also be attending SBC’s Canadian Gaming Summit from June 17-19, where both existing and new potential partners alike are welcome to stop by and meet the team.

Dan Phillips, Chief Executive Officer at Playnetic, said: “Acquiring AGCO approval for our gaming-related supplier application is undoubtedly a big step for Playnetic. The new license not only secures our first Canadian market entry, but also reaffirms Playnetic’s position as a trusted provider in iGaming and underlines our commitment to compliance and operational excellence.”

Julian Borg-Barthet, Chief Commercial Officer at Playnetic, said: “We’re very excited to now be in a position to offer our library of innovative gaming content in Ontario, and the groundwork to do that with some of the region’s biggest licensed operators is already underway. Over time, we’re confident this license will also help us expand further into current markets and emerging regulated provinces, such as Alberta.”

The post Playnetic granted Ontario supplier license appeared first on Gaming and Gambling Industry in the Americas.

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