When ESPN Bet crashed during 26% of March Madness game time, it proved what heavyweight operators already know: that level of downtime is unthinkable—and expensive. When you’re processing millions of bets during a single event, every second of uptime and every millisecond of speed directly impact your bottom line.

That’s why GR8 Tech created the Champion’s Playbook for High Performance—distilling lessons from processing billions of bets per year into a tactical guide for operators who refuse to accept ‘good enough.’

Inside the guide, operators will discover:

• Three pillars of high performance: the non-negotiable standards for uptime, speed, and scalability that separate champions from contenders—plus the specific benchmarks that matter.
• From heavyweight performance to champion experiences: how to transform solid infrastructure into engaging, personalized player experiences while protecting margins from churn and fraud.
• A hard-hitting due diligence checklist: ready-made questions to evaluate your current provider or efficiently eliminate unsuitable candidates from your shortlist.

“After hundreds of conversations with operators, I know exactly what’s broken in the industry. The checklist cuts through the sales pitch to the questions that actually matter. Use it on any provider, including GR8 Tech. The answers will separate the real heavyweights from the pretenders,” says Yevhen Krazhan, CSO at GR8 Tech.

Why this matters now

The iGaming landscape demands excellence. Players expect 24/7 availability, lightning-fast responses, and experiences that feel built just for them. Meanwhile, 70% of businesses struggle with poor data quality, and mobile users abandon sites that take longer than 3 seconds to load. In this environment, technical mediocrity isn’t just disappointing—it’s expensive.

Ready to perform like a true iGaming heavyweight?

Download the Champion’s Playbook and start building your path to high-performance dominance.

The SOFTSWISS Game Aggregator continues to expand its portfolio, which now includes over 30,000 games from both established and emerging game providers. SOFTSWISS announces new partnerships with CG Games, Champion, and Formula Spin – three studios that bring original content and a strong market focus.

According to Nikita Keino, Head of Partnerships at SOFTSWISS Game Aggregator, the Aggregator’s technical performance and integration efficiency continue to be key factors for partners:

“We focus on delivering stable and scalable technology that simplifies operations for our clients and content partners. Our infrastructure ensures 99.999% uptime and quick integration, which is especially important when working across different regions and peak load periods. We’re glad to see studios recognising this and choosing to join the SOFTSWISS ecosystem.”

CG Games, part of Comtrade Gaming, is a tech-driven provider known for its emphasis on quality, customisation, and innovation. Its reach extends to key markets such as Argentina, Canada, Australia, Romania, and the UK. “We are absolutely delighted to be partnering with SOFTSWISS to release CG Games,” says Steve Valentine, CCO at Comtrade Gaming. “Their global recognition and success give this partnership the opportunity to deliver our games to a much wider network of operators.”

Formula Spin stands out with games optimised for fast launch – just 5MB per title – combining modern design with engaging game mechanics. Among its top-performing games are Coin Era: Hold to Win, 100 Prime Fruits, and Cool Dragon: Hold to Win. “Partnering with SOFTSWISS has been a major strategic milestone for us,” says Oleg Galushko, CEO of Formula Spin. “The entire integration process was smooth, fast, and highly professional. We’re confident this is just the beginning of a strong and fruitful collaboration.”

Champion offers a portfolio of over 80 games, including slots, table games, and crash titles. With a focus on full-cycle development and strong visual and technical execution, Champion operates across Europe, Latin America, Canada, Australia, and New Zealand. “We’re proud to partner with SOFTSWISS, a company known for its outstanding platform and extensive global reach,” comments Volodymyr Saratovskyy, Head of Business Development at Champion. “This collaboration opens new doors for Champion to deliver our games to a wider audience and strengthen our presence in key markets. We’re excited about the road ahead and the opportunities this partnership brings.”

Earlier this year, the SOFTSWISS Game Aggregator also partnered with 7777 Gaming, PlayHub, and several other studios, further expanding its portfolio and reinforcing its position as a key player in the iGaming content market.

About SOFTSWISS

SOFTSWISS is an international technology company with over 15 years of experience developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 30,000 casino games, the Affilka Affiliate Platform, the Sportsbook Software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team counts over 2,000 employees.