In a groundbreaking move, Quick Custom Intelligence (QCI) and Lucky Eagle Casio & Hotel have announced a strategic enterprise partnership that will revolutionize the gaming and hospitality industry in the Washington market, setting the stage for a dynamic synergy between technology and hospitality.

The software deployment has been completed and training will begin soon. The state-of-the-art platform is expected to enhance operations, optimize service and ensure guests have an unparalleled experience.

JaNessa Bumgarner, CEO of Lucky Eagle Casino & Hotel, said: “We at Lucky Eagle Casino & Hotel are thrilled to embark on this transformative journey with QCI. The QCI platform is a game-changer, and we believe it will not only streamline our operations but also elevate the level of service and entertainment we provide to our valued guests. With QCI’s innovative solutions, we are confident in our ability to deliver an unparalleled gaming experience in the Washington market. This partnership aligns perfectly with our commitment to excellence and innovation.”

Andrew Cardno, CTO of QCI, said: “At QCI, we value partnerships that are built on mutual respect, shared vision, and commitment. Our collaboration with Lucky Eagle Casino & Hotel is the epitome of such a relationship. We’ve been deeply impressed by the Lucky Eagle Casino & Hotel team, their passion for excellence, and their unwavering dedication to enhancing guest experiences. I’m proud and excited about the journey ahead and confident that together, we’ll set new standards in the Washington market.”

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Nisqually Red Wind Casino and Quick Custom Intelligence (QCI) are thrilled to announce a partnership spanning three years, poised to redefine the gaming and hospitality landscape in southern Washington. This collaboration heralds an exciting fusion of cutting-edge technology and top-tier hospitality which will elevate operational efficiency, refine service quality, and deliver an unmatched guest experience.

The installation process is now underway as QCI embarks on an exciting journey with the Red Wind team. Anticipation is high for the fruitful collaboration and innovative strides that lie ahead. As we dive into comprehensive software deployment, the dedicated team at Red Wind Casino is preparing for the official launch scheduled for October.

Lorena Flores, Player Development Manager of Nisqually Red Wind Casino, expressed her enthusiasm for the partnership, stating, “We are excited to embark on this groundbreaking journey alongside QCI. The QCI platform represents a significant advancement for our host team, and we firmly believe it will not only streamline our operations but also elevate the standard of service and entertainment we provide to our valued guests. With QCI’s innovative solutions, we are confident in delivering an unmatched gaming experience in the southern Washington market. This partnership perfectly aligns with our commitment to excellence and guest satisfaction.”

Andrew Cardno, CTO of QCI, conveyed his satisfaction with the newly formed partnership, saying, “At QCI, we place great importance on partnerships built on mutual respect, shared vision, and unwavering dedication. Our collaboration with Nisqually Red Wind Casino exemplifies such a relationship. We have been deeply impressed by the dedication, commitment to excellence, and passion for enhancing guest experiences demonstrated by the Red Wind team. I am proud and excited about the journey ahead, and I am confident that together, we will set new standards within the southern Washington market.”

Andrew Cardno, the Chief Technology Officer of Quick Custom Intelligence, will be a featured speaker at the Casino Marketing & Technology Conference, taking place at the Grand Sierra Resort & Casino in Reno, Nevada. On July 17, 2024, Cardno will present an engaging session focused on strategies for casino marketing during these unpredictable times.

In his session titled “Effective Marketing Strategies for Casino Operators in a Volatile Economic Landscape,” Cardno will delve into innovative marketing tactics that can help casino operators navigate and thrive amid economic uncertainty. Drawing inspiration from Nassim Taleb’s groundbreaking work “The Black Swan,” Cardno will explore how leveraging unpredictability can become a powerful tool for casino marketers.

Attendees will gain insights into long algorithmic gaming tactics and how to adapt to the evolving convergence of entertainment and gambling. Cardno’s approach emphasizes agility and responsiveness, enabling marketers to stay ahead of sudden market changes and maintain sustained engagement and profitability.

“In these unpredictable times, it’s crucial for casino operators to embrace volatility and turn it into an advantage. By leveraging advanced marketing strategies and long algorithmic gaming tactics, we can create a more resilient and adaptive approach to casino marketing. This session will provide actionable insights to help marketers navigate the challenges and opportunities that lie ahead,” Andrew Cardno, CTO of Quick Custom Intelligence, said.

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“We are thrilled to have Andrew Cardno speak at this year’s conference. His expertise in data-driven marketing strategies and his ability to draw on concepts from thought leaders like Nassim Taleb will provide invaluable perspectives for our attendees. This session promises to equip casino operators with the tools they need to thrive in today’s dynamic economic landscape,” Deana Scott, CEO of Raving, said.