Compliance Updates
TIPICO IS THE FIRST U.S. SPORTS BETTING OPERATOR TO RECEIVE ICAP ACCREDITATION FOR BEST PRACTICES IN ONLINE GAMBLING PLAYER PROTECTION
Tipico Sportsbook, a leading sports betting operator, today announced that it has earned Internet Compliance Assessment Program (iCAP) accreditation in New Jersey and Ohio for best practices in customer protection. Tipico is the first sportsbook in the United States to pursue and achieve this accreditation.
Administered by the National Council on Problem Gambling (NCPG), iCAP accreditation is the highest standard for online gambling player protection in the U.S. The iCAP framework is based on the Internet Responsible Gambling Standards which guides operators to ensure that player protection remains at the forefront of operations.
In February 2024, Tipico launched the Fair Play Pledge, a first-of-its-kind, holistic long-term initiative that aligns closely with the standards set forth by iCAP. Notable feedback from the assessment highlighted several features embedded in the pillars of the Fair Play Pledge, including clear communication of odds and promotions, streamlined access to the Tipico Help Center, limits, and cool-off periods, and 24/7 human customer service. Tipico has also implemented a phase-based approach to recognize, help, and educate customers who have exceeded its “Responsible Gambling Automated Thresholds.”
“iCAP accreditation is a meaningful award for Tipico because it validates our approach to make fair play a companywide initiative that requires buy-in by our employees. I am incredibly proud of our team for rallying around our efforts to continuously improve safety and clarity,” said Bryan Schroeder, Senior Vice President – Compliance & Legal at Tipico. “Our primary goal is to ensure customers have the best possible experience when they place a bet because they trust us and our products.”
Achieving iCAP accreditation requires a thorough evaluation of company governance, customer support initiatives, employee training procedures, and efforts in research and education. The accreditation is valid through March 2026.
As part of the accreditation, an audit of Tipico’s Responsible Gaming practices was conducted by Gambling Integrity, one of the industry’s leading consultancies. The audit praised the development of the Fair Play Pledge and its place in “keeping with the spirit of the iCAP.”
“Tipico Sportsbook’s iCAP accreditation is a testament to their dedication to player protection. Through this achievement, Tipico showcases exemplary leadership and a commitment to responsible gambling best practices,” added Keith Whyte, NCPG Executive Director. “We commend Tipico for the unwavering commitment to the safety of their users and for setting an exemplary standard for the industry.”
Betsafe
Betsson Obtains Local Gaming Licenses in Peru
![betsson-obtains-local-gaming-licenses-in-peru](https://igamingradio.com/wp-content/uploads/2024/06/132603-betsson-obtains-local-gaming-licenses-in-peru.jpg)
A subsidiary of Betsson AB has obtained its first local licenses for the newly regulated market in Peru. The licenses cover online casino and sports betting for the Betsson and Betsafe brands. Further, licenses for the Inkabet brand are expected to be obtained soon.
Betsson began its Latin American venture already in 2008 and has since then positioned itself as the most recognised sports betting brand in Peru. In 2019, the Group further strengthened its position toward the country with the launch of its Betsafe brand. Two years later Inkabet, a Peruvian-facing sports betting and online casino business, was acquired.
Besides the new licenses, the Group holds licenses in two other key markets in the region, Colombia and Argentina. In Argentina, Betsson holds licenses in Buenos Aires City, Buenos Aires province, and Córdoba.
Pontus Lindwall, President and CEO of Betsson AB, said: “We have really looked forward to Peru introducing a local regulation and are very pleased with the issuing of these licenses. With this announcement, we affirm our commitment to the local economy and the new regulatory framework in the country.”
Australia
Kayo in Breach of Gambling Advertising Laws
![kayo-in-breach-of-gambling-advertising-laws](https://igamingradio.com/wp-content/uploads/2024/06/132595-kayo-in-breach-of-gambling-advertising-laws.jpg)
The Australian Communications and Media Authority (ACMA) has found that sports streaming service Kayo, provided by Hubbl Pty Limited (Hubbl), breached gambling advertising rules by presenting gambling advertisements during live sports events outside allowed times.
The ACMA investigated Hubbl following complaints from viewers relating to live streams of a number of sporting events on Kayo. Gambling advertisements must not be shown by online content providers during live sport events between 5 am and 8.30 pm, including in the five minutes before and after the event.
The ACMA’s investigations identified 16 different gambling advertisements were provided outside the allowed times across a total of 267 live sport events. Hubbl said that this was caused by a system error that affected viewers using iOS applications in a six week period over February and March 2023.
ACMA Authority member Carolyn Lidgerwood said the scale of the error as well as Hubbl’s failure to identify a system bug affecting the playout of gambling ads across a large number of live sport events was very concerning.
“Online streaming services as well as broadcasters all have a responsibility to put robust systems in place so that they adhere to these long-standing gambling advertising rules,” Ms Lidgerwood said.
“The rules are there to reduce viewer exposure to gambling ads, particularly for impressionable young audiences and those vulnerable to gambling harms. In this case Hubbl has let those viewers down.”
The ACMA has issued Hubbl with a remedial direction requiring it to arrange an external audit of its technical systems and processes, including the measures that it has implemented subsequent to the breaches.
If Hubbl fails to comply with the terms of the remedial direction it may be ordered by the Federal Court to pay penalties of up to $626,000 per day.
The post Kayo in Breach of Gambling Advertising Laws appeared first on European Gaming Industry News.
Compliance Updates
LiveG24 receives license to provide Live Games in Greece
![liveg24-receives-license-to-provide-live-games-in-greece](https://igamingradio.com/wp-content/uploads/2024/06/132525-liveg24-receives-license-to-provide-live-games-in-greece.jpg)
LiveG24 Ltd., a leading provider of live casino gaming solutions, is thrilled to announce that it has been officially licensed to offer its live games to the Greek market. This license, issued by the Hellenic Gaming Commission, allows LiveG24 to provide its premium live gaming services to all concessionaires holding valid Greek gaming licenses.
The certification marks a significant milestone for LiveG24 as it continues to expand its footprint in regulated markets across Europe. With this approval, Greek operators can now integrate LiveG24’s state-of-the-art live gaming suite, which includes a wide range of live dealer games such as Roulette, Blackjack, Baccarat, and other popular casino titles.
“We are incredibly proud to have achieved this new license from the Hellenic Gaming Commission,” said Angelo De Gobbi, COO of LiveG24 Ltd. “This approval is a testament to the quality and integrity of our live gaming solutions. We are excited to bring our immersive live gaming experience to Greek players and look forward to establishing strong partnerships with local operators.”
LiveG24 is renowned for its high-quality live streaming technology, professional dealers, and engaging user experience. The company’s live games are broadcasted in real-time from sophisticated studios in Malta, ensuring players enjoy a seamless and authentic casino atmosphere from the comfort of their own homes.
Greek operators can now leverage LiveG24’s innovative features and flexible integration options to enhance their gaming portfolios and provide their customers with a superior live gaming experience. The certification underscores LiveG24’s commitment to compliance and excellence in the regulated gaming industry.
The post LiveG24 receives license to provide Live Games in Greece appeared first on European Gaming Industry News.
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