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Compliance Updates

Soft2Bet and iGaming Academy: training at scale with a commitment to excellence

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Partnering with iGaming Academy has enabled Soft2Bet to train its teams at scale and strengthen its commitment to regulatory compliance and excellence.

As an iGaming operator and supplier that works across a multitude of jurisdictions, Soft2Bet’s scale, reach and size (with more than 1,000 employees across four main sites) meant finding training solutions that answer multiple and varied needs was paramount.

Whether the training focused on compliance, responsible gambling, anti-money laundering or sporting integrity, the need for a centrally-located, comprehensive and scalable training solution that can be applied to all its teams led Soft2Bet to partner with iGaming Academy.

 

First project quickly expanded

The collaboration at first focused on compliance training for Soft2Bet’s operational teams, but quickly evolved into a company-wide approach. The ability of both Soft2Bet and iGaming Academy to quickly gauge the scale of the requirement has enabled the effective rollout of training to a vast international workforce.

Elisabeth Isaksson, Head of Regulatory and Compliance at Soft2Bet, says: “iGaming Academy’s training platform and courses not only facilitate multi-jurisdictional training whilst reducing repetitive learning, it also offers seamless support for policy uploads and additional training materials. This presents a significant advantage for a large, international and growing company, centralising all training materials in one accessible location to enhance employees’ learning experience and streamline the auditing process.”

Soft2Bet’s partnership with iGaming Academy is an example of its commitment to staff training at every level and of harnessing scale and reach by creating a centralised hub for compliance and regulatory matters.

Rebeka Mizzi, Commercial Director of iGaming Academy, added: “It’s a pleasure to work with such a renowned and exciting company. Soft2Bet’s commitment to staff development and training is visible in the way they’re utilising our platform to create a centralised knowledge hub for their entire business.

This goes beyond our industry courses with more and more teams adding their policies and training onto the system, giving their staff the support they need on an ongoing basis. With the system supporting their team leads to track learning analytics and identify knowledge gaps, it’s a testament to how they have not only partnered with us to conform with their compliance requirements, but to truly understand their staff and equip them with the knowledge to excel at their jobs and take the company to the next level.”

 

iGaming Academy’s Plug-in Solution

The partnership has also been strengthened by Soft2Bet’s use of iGaming Academy’s new AML and RG Plug-in Solution. This has enabled it to adapt, localise and tailor its training to “multiple jurisdictional requirements and having the option to complement the training with supporting policies through their Policy Hub,” adds Isaksson, “this has proven to be immensely effective for our organisation”.

By leveraging iGaming Academy’s comprehensive training solutions, Soft2Bet is reaping the benefits of a scalable, centralised and efficient platform that has empowered it to navigate the complexities of multi-jurisdictional training.

Africa

Uganda: National Lotteries and Gaming Regulatory Board and Uganda Police- Rwizi Region Deepen Ties in Enforcing the Gaming Law

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The National Lotteries and Gaming Regulatory Board (NLGRB) recently held a high-level stakeholder engagement with the Uganda Police Force Officials in Rwizi Region. The engagement, hosted at Lake View Hotel in Mbarara on May 27, 2025, brought together District Police Commanders (DPCs), Officers in Charge of Criminal Investigations (OCIDs), local leaders, the media and other technical stakeholders from across the region.

The engagement focused on aligning enforcement strategies, enhancing compliance and deepening the understanding of Uganda’s gaming laws under the Lotteries and Gaming Act, Cap 334. In his opening remarks, NLGRB CEO Mr. Denis Mudene emphasized the strategic collaboration between the Board and the Uganda Police Force in enforcing gaming law to protect citizens, end underage gaming and maintain public order.

“Gaming is not a money-making venture. It is a leisure activity or entertainment, and we encourage only those of legal age to participate responsibly,” Mr. Mudene said.

Mr. Mudene raised concerns over the growing trend of children using parents’ phones to gamble online. He warned parents against registering SIM cards under their names and passing them on to minors, as this facilitates undetected underage gambling.

“93% of gambling happens online, mostly by corporates. However, when a phone registered in a parent’s name is used by a 15-year-old, they pass all verification checks,” he explained, urging responsible digital parenting.

In response, the Mbarara City Mayor, Robert Mugabe Kakyebezi, commended the Board’s efforts in bringing regulatory oversight closer to communities. He raised alarm over the prevalence of unlicensed betting operations and children misusing school fees or resorting to theft to fund gambling.

“As you enforce the law against illegal operators as well as those with minors in their betting shops, remind them of what the law says and apprehend them. This sets an example to those who think they can break the law and get away with it.”

The Deputy Regional Police Commander Rwizi Region, Senior Superintendent of Police Bosco Bakashaba, reaffirmed the Uganda Police Force’s commitment to upholding the law in partnership with the NLGRB.

“We shall offer total support to reduce offenses and illegal operations. Gaming houses that admit underage individuals or operate without licenses, especially in villages, will face legal consequences,” SSP Bakashaba asserted.

He pointed out that crime intelligence and informants are key tools in detecting and shutting down illegal slot machines and unauthorised betting centres.

“Gaming is like a razorblade, used correctly, it’s useful. Used wrongly, it causes harm,” he concluded.

The post Uganda: National Lotteries and Gaming Regulatory Board and Uganda Police- Rwizi Region Deepen Ties in Enforcing the Gaming Law appeared first on European Gaming Industry News.

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Australia

IBIA Joins the Judging Panel for Inaugural RTG Global Awards

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The organisers of Regulating the Game have announced the International Betting Integrity Association (IBIA) as a confirmed judge for the inaugural RTG Global Awards, to be presented at the Regulating the Game 2026 Gala Dinner on Tuesday, March 10, 2026, in Sydney.

The RTG Global Awards celebrate excellence in leadership, innovation and impact across community impact, compliance, safer gambling, industry integrity and financial crime risk management. The Awards form part of the sixth edition of Regulating the Game, an international conference committed to enhancing sector integrity, regulatory capability and ethical leadership.

Founded in 2005, IBIA is the leading global voice on integrity for the licensed betting industry. It is a not-for-profit association whose members include many of the world’s largest regulated betting operators, active across six continents. IBIA plays a crucial role in safeguarding sport and the betting industry from corruption, operating a world-leading monitoring and alert platform and collaborating with regulators and sports governing bodies around the world.

Khalid Ali, CEO of IBIA, joins the RTG Global Awards judging panel, bringing deep sector expertise and a steadfast commitment to integrity and responsible betting practices.

He said: “I am honoured to join the judging panel for the RTG Global Awards. At IBIA, we are dedicated to upholding integrity and transparency across the global betting landscape. These Awards spotlight the organisations and individuals working to advance ethical conduct and effective regulation, and we are proud to support that mission.”

Paul Newson, Principal at Vanguard Overwatch and founder of Regulating the Game, welcomed the announcement: “Khalid’s appointment and IBIA’s involvement reflect the global calibre and integrity-centred mission of the Awards. Their leadership in monitoring and protecting sport from betting-related corruption aligns perfectly with our vision to champion excellence and elevate standards across the sector.”

• The RTG Global Awards will feature six categories:

• Leadership Voice – for principled, reform-focused leadership contributing to sector uplift

• Safer Gambling Champion – for operators or organisations demonstrating tangible harm minimisation outcomes

• Compliance Excellence – recognising uplift in AML, risk culture, or regulatory compliance

• RegTech Solution of the Year – celebrating innovative technologies improving sector integrity and compliance

• Community Impact Initiative – for initiatives delivering measurable community benefit

• Emerging Leader – Safer Gambling or Compliance – spotlighting rising talent (under 40) making meaningful contributions.

Key Dates:

• Nominations Open: Tuesday, July 1, 2025

• Nominations Close: Friday, December 12, 2025

• Finalists Announced: Monday, February, 2 2026

• Awards Presented: Tuesday, March 10, 2026 at the Regulating the Game Gala Dinner.

Nominations will open on July 1, 2025, with further details and submission guidelines available at: www.regulatingthegame.com/global-awards-2026.

The post IBIA Joins the Judging Panel for Inaugural RTG Global Awards appeared first on European Gaming Industry News.

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Flutter Response to Illinois Transaction Fee

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Flutter Entertainment notes the recent decision by the Illinois State legislature to introduce a betting transaction fee for licensed operators on all sports wagers placed within the state from July 1, 2025 (Illinois Transaction Fee).

In response, from September 1, 2025, FanDuel, Flutter’s US market-leading brand, announces that it will introduce a new $0.50 transaction fee on each bet placed on its platform in Illinois. This decision reflects the significant increase in the cost of operating in Illinois driven by the new Illinois Transaction Fee. The introduction of this fee by the state follows a substantial increase in the betting tax rate in Illinois in 2024. Following the 2024 increase, extensive efforts were made by FanDuel to absorb the cost fully without impacting customers.

Should the state reverse its decision at any point in the future, FanDuel will immediately remove the $0.50 transaction fee.

Peter Jackson, Flutter CEO, commented: “It is important to recognize that there is an optimal level for gaming tax rates that enables operators to provide the best experience for customers, maximize market growth and maximize revenue for states over time. We are disappointed that the Illinois Transaction Fee will disproportionately impact lower wagering recreational customers while also punishing those operators who have invested the most to grow the online regulated market in the state. We also believe the introduction of the Illinois Transaction Fee will likely motivate some Illinois-based customers to bet with unregulated operators. These operators do not contribute tax revenue to the state, will not collect the newly announced transaction fee and do not offer the same levels of customer protection that regulated operators provide.”

The post Flutter Response to Illinois Transaction Fee appeared first on Gaming and Gambling Industry in the Americas.

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