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Soft2Bet Shares 2023 Results and Predicts Biggest iGaming Trends for 2024

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Soft2Bet has experienced significant growth in 2023 and as the year draws to a close, we look into the trends that are likely to dominate the iGaming sector in 2024.

Gamification will expand further in 2024 and become hyper-localized

Gamification features will keep expanding in 2024 and Soft2Bet will continue to customize them to players’ preferences in their individual markets. Gamification will also grow in popularity as it becomes even more localized and captures more of consumers’ attention and screen time.

Why gamification is important in iGaming 

Gamification is a term that is and continues to be widely used in the online gaming and betting industry. There are a number of reasons for this, but going back to the social casino craze of 2012-2013, it is strongly linked with social and casual gaming and the ability to extend player values through engagement and gameplay.

The social gaming craze may have calmed down from those heady days, but the companies active in that sector continue to generate substantial revenues through micro-transactions, in-game advertising or secondary marketplaces. Gamification, in other words.

How does this apply to iGaming and how does Soft2Bet harness gamification?

The short answer to that question is that we have integrated social engagement and gameplay features, localized them to specific countries and regions into our real-money gaming products to create the Soft2Bet Motivational Engineering Gaming Application (MEGA), our gamification engine.

Global gamification continues significantly growing, while MEGA features have generated very strong financial and product-performance results, it’s also important to remember the huge amount of work that goes on behind the scenes to make this happen.

As Yoel Zuckerberg, Chief Product Officer at Soft2Bet, explains: “In practice this translates into our tech, development, marketing or CRM teams spending many man-hours integrating all those elements into our products’ gameplay.”

“This has meant hours of painstaking technical work developing a fully integrated solution that is seamless, secure, tailored and geo-targeted to players’ habits and preferences. This work is paying off and has enabled Soft2Bet to grow faster than ever in 2023.”

iGaming trends 2024

The Era of Mobile Gaming.

The mobile gambling market is expected to reach over $150 Billion by 2030, and around 70% of online betting revenue comes from mobile gambling. With the addition of new innovations in personalization and gamification on mobile apps, mobile gaming will only accelerate its growth in 2024. iGaming brands must be focused on staying ahead of the curve, bringing the most exciting and engaging mobile gaming offerings to players in its new and existing markets around the world.

AI will become even more integrated and inform new features.

As AI continues to progress and advance, companies such as Soft2Bet will prioritize discovering innovative ways to harness this technology. By effectively employing AI to analyze data, it becomes capable of pinpointing crucial trends and detecting shifts in player preferences. These insights can be directly applied to enhance the platform’s features and elevate the overall user experience.

UI, UX enhancements combined with player behavior analytics will be key drivers.

Player behavior analytics will play a key role, and being up-to-date with the latest technologies and innovations will be crucial for iGaming companies hoping to see success in 2024.

Responsible gaming initiatives will take center stage

Soft2Bet has always been committed to responsible gaming and predicts that other companies will continue to increase investment in this field, especially as they enter new jurisdictions with new regulations. The industry will introduce more innovative, proactive, and user-friendly responsible gaming tools and solutions in 2024.

MEGA drives Soft2Bet

Motivational Engineering has been key to Soft2Bet’s success in 2023 because it enables us to deliver  quality products that are highly personalized and localized to the markets we operate in. This trend will continue in 2024 and we will keep providing tailored offerings to our casino players and sports betting customers: City Builder features for our casino-focused players, while sports bettors can engage with our Sports Stadiums.

Uri Poliavich, founder and CEO of Soft2Bet added: As we move into 2024, the key to succeeding in our industry lies in adapting to evolving player preferences, harnessing cutting-edge AI, advanced motivational engineering techniques, and ensuring a seamless user experience. At Soft2Bet, we are fully equipped and committed to meeting these challenges head-on. With our innovative and hyper-localized MEGA solutions, advanced analytics, and a strong emphasis on responsible gaming, we’re poised to not only adapt to the changing landscape but to lead and define it.”

Soft2Bet’s EBITDA grew by more than 300% in 2023, driven by Motivational Engineering Gaming Application (MEGA), our unique gamification technology.  The company also obtained 10 new licenses in seven different countries, including Sweden, Italy and other major markets.

The effectiveness of our MEGA technology was also demonstrated by the growth of our Betinia brand in Denmark and Sweden, the two leading Scandinavian markets, where GGR increased by more than 65% and by more than 50% of the playerbase engaged with gamification. In addition, deposit amounts were 50% larger and 30% more frequent and average revenue per user (ARPU) grew by more than 70%. These achievements have been recognised by our peers and we were delighted to be shortlisted in the following five categories of the EGR Nordics Awards.

Martin Collins, CBDO at Soft2Bet, commented: “For 2024, we look forward to furthering our innovation and motivational engineering offerings while expanding our reach across the globe. The next year will be a pivotal one both for our company and the iGaming industry more broadly. We focused on driving these exciting new trends as we continue to disrupt and drive the industry forward.”

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Flexion Reports Revenue Increase of 9% for 2024

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Flexion, the games marketing company, has announced that its revenue grew 9% to year-end December 2024. The growth is attributed to the Company’s success in the alternative app store market.

Since its IPO in 2018, the company has built a well-positioned games marketing business around the alternative stores and grown annual revenue 50-fold to almost US$100 million. Its game portfolio represents several billion US$ in gaming IP for alternative market partners like Samsung, Amazon, Huawei, OneStore and Xiaomi.

“With the Digital Markets Act (DMA) coming into force in Europe and recent legal actions in the US, mobile game developers have felt a new-found freedom to explore their market options. We’ve already moved beyond the era when Google and Apple controlled everything. Developers are looking for alternatives that offer better margins, and additional audiences and revenue. Partnering with Flexion opens up a range of market channels with very little up-front investment,” said Jens Lauritzson, CEO of Flexion.

Flexion currently distributes more than 30 high-profile titles on the alternative stores. Top-tier games in the Flexion portfolio make on average US$ 10 million a year based on Q4 2024 run rate. That’s income in addition to their Google and Apple revenue with a business model that adds little to their costs.

In Q4 2024, Flexion-serviced games were, on average, generating 9.3% through the alternative stores of the revenue they made on Google Play. This is a significant boost for Flexion’s partners without major costs or effort.

“If you scale for the size of the stores, the alternatives massively out-performed Google in Q4 for our games. This is exciting both for Flexion’s business and for the future of the games industry as a whole. We’re seeing the beginning of a sea change in games marketing,” Jens said.

“We’re seeing just the beginnings of a major shift in how top-tier developers address their markets. Using Flexion to access alternative stores is an easy first step into the post- Google and Apple world. Many developers are already looking at their options beyond that and Flexion will be right there with them providing the technology and expertise they need to maximise the potential of their games,” Jens added.

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Players Reclaim Close to $7M Through AskGamblers Complaint Service in 2024

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The latest AskGamblers Complaint Service report for 2024 has officially been released. The comprehensive report highlights the most important accomplishments and records of the AskGamblers Complaint Service team for the previous year.

In 2024, The AGCS team (formerly known as AGCCS) managed to return $6,890,547.11 to players. Over 7259 players turn to AskGamblers, submitting complaints against 1114 casino brands. Out of all the accepted and processed complaints, the team had a 68% resolution success rate. One of the notable milestones that reached was returning a total of $70 million to the members.

Dijana Radunović, General Manager at AskGamblers, said: “It’s amazing to see the trust players put in us year after year, and we’re able to repay them by helping them recover their funds from operators or solve other related issues. We’ve had another successful year, with a few records broken and amazing milestones achieved and we can’t wait to see what lies in store in the years ahead.”

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SlotsCalendar Announces its Second Awards Edition at iGC Malaga 2025

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SlotsCalendar, a leading name and tastemaker in iGaming, has announced the second edition of the SlotsCalendar Awards. Winners will be announced during the iGC Malaga event in May 2025.

These awards are rapidly gaining significance in the iGaming world as SlotsCalendar’s steady growth, success, and player-centric mentality represent the community’s interest.

Players have approximately a month to vote between the 10th of April and the 12th of May.

For its 2025 edition, the SlotsCalendar Awards Gala returns to the iGaming Club Conference in Malaga, happening on May 28th. The Awards categories for this year are as follows:

• Game Studio of the Year

• The Slot Everyone’s Talking About

• Star Slot in the Making

• Casino of the Year

• Excellence in Bonus Variety

• Industry Standard in Responsible Gambling

• Live Casino of the Year

• Best Sports Betting Platform

• Best New Casino

• Best Crypto Casino

While the idea of iGaming Awards is not new to the industry, the SlotsCalendar Awards are unique for a simple reason: winners are voted by players from the entire iGaming community.

The uniqueness of these awards makes them particularly important in iGaming. Placing the decision-making strictly in the hands of the player is a fundamental shift in the iGaming community.

SlotsCalendar CEO Viorel Stan said: “It’s truly an honor and a privilege to see how our SlotsCalendar Awards have evolved. Last year’s inaugural edition was a crowning achievement for us. It proved how vast and involved our community is, creating a level of engagement that made us incredibly proud. Being able to return to the iGC and reward some of iGaming’s luminaries in the name of the SlotsCalendar Community is beyond gratifying.”

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