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ProgressPlay Responsible Gambling credentials boosted with dedicated Responsible Gaming Team and tools

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White-label and turnkey provider ProgressPlay, recently shortlisted by the prestigious EGR B2B Awards, has announced an investment in their Responsible Gaming Team as well as in new tools to enhance the company’s offering in this key area.

Responsible Gambling is a high priority under ProgressPlay’s senior management team and the company works with protection programs such as ‘GamStop’ that allows for players to permanently or temporarily suspend their accounts. GamStop is the free, UK-wide national self-exclusion scheme that enables gamblers to put blocks in place to restrict their online gambling activities.

On-going work preparing for certification demonstrates that ProgressPlay has identified the risks, assessed the implications and put in place systemised controls that increase reliability and security of systems and information. The company is confident that this will result in improved customer and business partner confidence at the rapidly developing white-label and turnkey provider.

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ProgressPlay is informative about responsible gambling across the platform and even encourages players to give up gambling altogether should it become overwhelming to them. What is more, the enhanced Responsible Gaming Team is regularly trained to pick up signs related to problem gambling and knows what steps to take should a player ask for help or guidance, providing advice through a multi-channel approach that covers live voice, email, SMS and, interestingly, invasive customer pop-up notifications. The team also has preventative measures and triggers to intervene, identify and combat possible gambling related traits.

Furthermore, ProgressPlay has close and long-term relations with its suppliers and other partners to ensure high-quality player-protection in the service offering. Supply chain is carefully vetted and this in-depth assessment also includes the countries where there are safeguards on data protection and the protection of player data rights.

ProgressPlay supplies operators and casino brands with a platform and game aggregator together with extensive value-added services. ProgressPlay’s iGaming platform provides operators with a powerful tool for optimising the performance of an online casino, with a bedrock in Responsible Gaming technology and practices.

ProgressPlay is committed to delivering game-changing white label solutions that aim to transform the iGaming landscape in terms of delivery, customer interaction and usability. All the necessary monitoring and management tools are provided, including segmentation tools, advanced reporting, payment and security plus key statistics, customisable loyalty and bonus systems, combined with insightful analytics around transaction and business reports.

ProgressPlay’s powerful platform of over 2000 casino games is made up of a wealth of aggregated content ranging from slots, online casino and live casino, to poker and table games, as well as a sportsbook, that operators can access via easy integration to drive player engagement and revenue, demonstrating the ability to continuously deliver value based on a responsible gaming approach. A raft of almost 150 online casino brands has already teamed up with ProgressPlay to bring their casino and sportsbetting platforms to life.

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ProgressPlay CEO Itai Loewenstein said: “Responsible Gaming is not a one-time exercise but rather an on-going process for the ProgressPlay team. No matter how many structures and processes ProgressPlay has in place, we are committed to regularly update and review them for the benefit of increased stakeholder engagement and closer relationships with all internal and external stakeholders.”

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Trailblazers recognised at ICE Barcelona as Landmark Award winners announced

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The 2025 edition of the ICE Landmark Awards, the initiative which celebrates milestone achievements and successes in international gaming, took place on the middle day of ICE Barcelona. Presented on the show floor during the world’s biggest ever gathering of gambling industry professionals, the Landmark Awards recognised watershed events, milestone achievements and contributions from a cross-section of progressive organisations and individuals.

Explaining the background to the Awards, Stuart Hunter, Managing Director of Clarion Gaming said:  “We felt that there was a place for a totally original Awards program which was accessible, open to everyone in the industry and which recognised a very significant milestone or achievement.

“The first edition of the Landmarks to be held in Barcelona represents a stellar line-up of winners all of whom have made a major contribution to the industry. I am delighted to confirm that the 2025 Landmark Award winners are: EvenBet Gaming (20th Anniversary); Win Systems Group(30th Anniversary); International Betting Integrity Association (20th Anniversary); Novomatic Group (45th Anniversary); Aristidis Tsikouras, CEO of GeWeTe (25-years of service with the MERKUR Group); Pieter Remmers, founder-chairman of Assissa G4 (35-years dedicated to responsible gambling); Tracy Cohen, director of marketing at TCSJOHNHUXLEY (30-years’ service to the industry) and Jan Jones Blackhurst, board member at Caesars Entertainment and CEO-in-residence at the International Gaming Institute, University of Nevada Las Vegas (Pioneering leadership in gaming, politics and philanthropy).

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Reflecting on his Landmark, Pieter Remmers confirmed: “I’m very happy to receive this award. I’ve been in this business a very long time. When you look at my resumé, it seems like my career has been dedicated to responsible gambling, so it’s very gratifying to have my work recognised in this way.”

Jason Foley-Train, head of International Development at the International Betting Integrity Association added: “We’re delighted to receive this prestigious Landmark Award from Clarion Gaming. ICE is a cornerstone of the gaming industry, and it’s an honour to be recognised by an event with such a rich history and enduring impact.”

Since their introduction in 2019 over 50 individuals and organisations have been recognised with an ICE Landmark Award. Recipients have included the innovators, developers, entrepreneurs, pioneers and personalities who make the international gambling industry truly unique.

The post Trailblazers recognised at ICE Barcelona as Landmark Award winners announced appeared first on European Gaming Industry News.

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LIVESCORE ANNOUNCES DIMITAR BERBATOV AS OFFICIAL EUROPEAN BRAND AMBASSADOR

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LiveScore, the global sports media business and one of the world’s leading real-time sports update providers, has today announced former Premier League and Bulgarian football star Dimitar Berbatov as official European brand ambassador for both LiveScore Media and LiveScore Bet; two central components within the LiveScore Group sports ecosystem, across Europe.

LiveScore has been Fuelling Fans’ Passion for Sport since being founded in 1998 and has evolved to become one of the world’s best-loved media brands. This partnership underscores the brand’s commitment to enhancing the experiences of football fans worldwide through drawing on the expertise of Berbatov for content, media appearances and campaign work.

With an illustrious career spanning Manchester United, Tottenham Hotspur, and Fulham in the Premier League, the Bulgarian remains a revered figure in the sport with a strong UK profile. Berbatov was recently the ambassador for LiveScore’s ‘Extra, Added Time’ campaign, where he encourage fans to take additional time for their mental health.

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As part of this campaign, throughout November, LiveScore donated £250 to charity for every key Premier League moment delivered via its app post-90 minutes.

Dimitar Berbatov, Official European Ambassador for LiveScore and LiveScore Bet, said: “I’m excited to continue my partnership with LiveScore, following the success of our ‘Extra Added Time’ campaign. Together, we’ve shown that football can inspire positive change, and I’m excited to build on that momentum.

“LiveScore has been a leader in delivering real-time football updates, always ensuring fans are at the forefront of the action. As someone who has lived and breathed the sport, I’m proud to represent the brand and look forward to helping bring fans even closer to the game we all love.

LiveScore CEO Sam Sadi commented: “We are proud to welcome Dimitar Berbatov as our brand ambassador. His iconic status in European football, combined with his ability to inspire fans on and off the pitch, makes him the perfect fit for LiveScore.”

The post LIVESCORE ANNOUNCES DIMITAR BERBATOV AS OFFICIAL EUROPEAN BRAND AMBASSADOR appeared first on European Gaming Industry News.

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Balkan's

BEGE and EEGS 2025 Dates Announced!

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Get ready for an unforgettable experience, because we’ve got some exciting news! The dates for the Balkan Entertainment and Gaming Expo (BEGE) 2025 and Eastern European Gaming Summit (EEGS) have officially been locked in!

��️ When? – November 26-27, 2025
� Where? – Inter Expo Center, Sofia

Join us for two exhilarating days packed with fascinating talks, networking with industry leaders, startups, and loads of fun activities. Here are some of the key events and highlights you can look forward to during this edition:

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 Exhibition Hall – Discover innovative products and services from leading companies in the industry. Our exhibition features a diverse range of exhibitors, showcasing the latest technologies and solutions in gaming and entertainment.
 Networking Opportunities – Connect with fellow professionals, potential partners, and investors during different networking opportunities designed to foster collaboration and idea exchange. With over 80 exhibitors from 60 different countries, this is the perfect chance to build valuable relationships and explore new business opportunities.
 BEGE Awards Ceremony – We are privileged to recognize the best achievements in the industry over the past year. Join us to celebrate the outstanding performances and contributions of individuals and companies that have made a significant impact on the industry.
 The legendary BEGE Party – After an exciting day of networking and learning, get ready to let loose and have a blast at the BEGE Party! Join us for an unforgettable night of entertainment, music, and celebration. Expect an electrifying atmosphere, special performances, and great company. Don’t miss out on the ultimate networking
and entertainment experience
 Startup Zone – Explore the next big thing in gaming with our Startup Zone, showcasing innovative new companies that are redefining the industry landscape.
 Keynote Presentations – Hear from industry visionaries as they share their insights on the latest trends and innovations in gaming and entertainment.
 Panel Discussions – Engage with experts on critical topics such as regulatory changes, technology advancements, and market strategies that will shape the future of the industry.
 Proximity Zone – Become a part of the live-stream interviews throughout both days of
the exhibition.

Mark your calendars, set those reminders, and get ready to join the best in the business!

We’ll be rolling out more details soon, so keep an eye on your inbox for updates, sneak peeks, and all the juicy tidbits. Trust us, you won’t want to miss what we have planned!

Let the countdown begin!

The post BEGE and EEGS 2025 Dates Announced! appeared first on European Gaming Industry News.

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