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Global $12.754 Bn Casino Management Systems Markets, 2016-2021, 2021-2026F, 2031F
The “Casino Management Systems Global Market Report 2022, By Component, Application, End User” report has been added to ResearchAndMarkets’ offering.
The global casino management systems market is expected to grow from $5.71 billion in 2021 to $6.85 billion in 2022 at a compound annual growth rate (CAGR) of 20.1%. The market is expected to reach $12.74 billion in 2026 at a CAGR of 16.8%.
The casino management systems market consists of sales of casino management systems by entities (organizations, sole traders, and partnerships) that are used to assist in the ongoing management, monitoring, and operations of casino or gaming organizations. Casino management systems provide various club operations such as management systems, accounting and analytics tools, and security and surveillance systems. These technologies assist in keeping track of client and personnel activities across the gaming club floor, as well as maintaining a database for future use.
The main types of components in casino management systems are hardware and software. The software involves CRM software, casino player tracking software, PMS, and inventory management systems that are being used in casino games. The different applications include security and surveillance, analytics, accounting, and cash management, player tracking, property management, marketing and promotions, others and are implemented in small and medium casinos, large casinos.
North America was the largest region in the casino management systems market in 2020. Asia Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in this report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.
Increasing legalization and rising number of gaming establishments are expected to propel the growth of the casino management systems market. A gaming establishment refers to any gaming property such as a casino, hotel, or resort that includes various games or betting that require a legal license.
For instance, in July 2021, in Germany, a new interstate Treaty on Gambling (“ISTG 2021”) has come into action, which includes new licensing possibilities for sports betting, virtual slot machines, and online poker for private operators. In the USA, as of 2019, land-based commercial casinos are permitted in 18 states and six states have permitted riverboat casinos. Therefore, the increasing legalization and rising number of gaming establishments are driving the growth of the casino management systems market.
Product innovations are shaping the casino management systems market. Major companies operating in the casino management systems sector are focused on new product innovations to meet the consumer demand and strengthen their position. For instance, in January 2021, Cher-Ae Heights Casino, a US-based gaming company and Konami Gaming Inc., a US based manufacturer of casino management systems launched SYNKROS Casino Management System in Trinidad, California.
Konami’s Synkros is best known for its reliability, marketing tools, analytics tools, and robust data. It captures and compiles the data through all connected areas of the casino property and generates a 360-degree patron view. The SYNKROS Casino management system provides a unique mix of marketing solutions to Cher-Ae Heights Casino’s customers, including floor-wide bonusing activities, random drawings, personalised incentives, offers, and more.
In August 2021, Grover Gaming, Inc., a US-based developer of software and gaming systems acquired Digital Dynamics Software, Inc. for an undisclosed amount. Through this acquisition Grover Gaming will be able to enhance its gaming performance by integrating SAS-based digital gaming equipment and casino communications into its own software. Digital Dynamics Software is a US-based developer of SAS Gateway, GAP gaming protocol, SAS Engine, and the casino management system software.
Key Topics Covered:
1. Executive Summary
2. Casino Management Systems Market Characteristics
3. Casino Management Systems Market Trends And Strategies
4. Impact Of COVID-19 On Casino Management Systems
5. Casino Management Systems Market Size And Growth
5.1. Global Casino Management Systems Historic Market, 2016-2021, $ Billion
5.1.1. Drivers Of The Market
5.1.2. Restraints On The Market
5.2. Global Casino Management Systems Forecast Market, 2021-2026F, 2031F, $ Billion
5.2.1. Drivers Of The Market
5.2.2. Restraints On the Market
6. Casino Management Systems Market Segmentation
6.1. Global Casino Management Systems Market, Segmentation By Component, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
- Hardware
- Software
6.2. Global Casino Management Systems Market, Segmentation By Application, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
- Security And Surveillance
- Analytics
- Accounting And Cash Management
- Player Tracking
- Property Management
- Marketing And Promotions
- Others
6.3. Global Casino Management Systems Market, Segmentation By End User, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
- Small And Medium Casinos
- Large Casinos
7. Casino Management Systems Market Regional And Country Analysis
7.1. Global Casino Management Systems Market, Split By Region, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
7.2. Global Casino Management Systems Market, Split By Country, Historic and Forecast, 2016-2021, 2021-2026F, 2031F, $ Billion
Companies Mentioned
- Advansys Limited
- Agilysys Inc.
- Aristocrat Technologies Australia Pty Ltd.
- Avigilon
- Bally Technologies Inc.
- Casinfo LLC
- Cyrun
- Dallmeier
- Honeywell International Inc.
- International Game Technology PLC.
- Konami Gaming Inc.
- Scientific Games Corporation
- Next Level Security Systems Inc.
- Novomatic
- NtechLab
- Amatic Industries GmbH
- Playtech
- CasinoFlex Systems
- RNGplay
- Delta Casino Systems
- Ensico
- TableTrac Inc.
- Winsystems
Expanse Studios, the iGaming development division of Golden Matrix Group Inc., has introduced sweepstakes-friendly versions of two of its established titles—Rich Panda and Wild West—further expanding its content offering for the growing social casino sector.
These adaptations demonstrate the studio’s ability to deliver market-specific solutions, particularly for U.S.-based operators seeking high-quality, regulatory-compliant content. The launch comes as part of Expanse Studios’ broader strategy to solidify its position in the U.S. market, where it has already more than doubled its game portfolio since entering in late 2024.
Key Developments
- New Social Casino Versions – Rich Panda and Wild West have been adapted for U.S. sweepstakes platforms and operators
- Player engagement has increased 7x year-over-year, underscoring strong market adoption
- Increased in-house development has reduced reliance on third-party providers.
By introducing social casino versions of its popular games, Expanse Studios enables operators to engage new player demographics while maintaining the immersive and high-quality gameplay that made these titles successful in traditional iGaming markets.
Expanse Studios continues to expand its portfolio with slots, crash games, table games, and gamified classics, blending innovative design with advanced technology. The company operates on a revenue-sharing model, earning a percentage of gross gaming revenue, ensuring sustainable growth while enhancing profitability for its partners.
The post Expanse Studios (GMGI) Launches Social Casino Versions of Rich Panda and Wild West appeared first on Gaming and Gambling Industry in the Americas.
gaming
Portside Game Assembly: Studios behind Dead Cells, Dungeon Clawler, Dorfromantik, Blasphemous on board and ticket sales for brunch and party launched
With Portside Game Assembly, Gamecity Hamburg is welcoming studio heads and directors from successful indie game studios on a conference ship and other extraordinary locations in Hamburg on June 27. Benjamin Laulan, Co-Founder of Evil Empire, (Dead Cells, The Rogue Prince of Persia) will give a keynote on the Triple-i Initiative started by the French studio. At the Triple-i Showcase 2024, over 30 “iii games” were announced in 45 minutes, and 150,000 views were achieved on YouTube alone. Further speaker on board is Philomena Schwab, Founder of Stray Fawn Studio (Dungeon Clawler, The Wandering Village).
Portside Game Assembly celebrates its premiere as B2B-conference for international indie game leaders on June 27. There will be no direct ticket sales for the conference; instead, a curated list of participants will ensure that only studio heads and decision makers attend the conference on board a ship sailing through the port of Hamburg.
At the same time, the Networking Brunch and the Games Industry Party are open as networking events for interested contacts from the games industry to bring platform holders, publishers, and game companies into contact with the international conference participants. Studio leads from Denmark, Sweden, Switzerland, the UK, France, Spain, Canada, the USA, and Germany are already on board for the conference.
Portside Game Assembly is set to be a platform for decision makers and studio leads to exchange ideas, learn from each other, and face the challenges of the games industry through collaboration.
As the first announced talk of the conference, Benjamin Laulan (Co-Founder of Evil Empire) will present a keynote on the Triple-i Initiative and how to create your own announcement space and talk directly to your audience when you can’t really relate to other existing showcases. In addition, Philomena Schwab (Founder of Stray Fawn Studio & Publishing) will give a short talk about ways for game idea validation.
The program of the Portside Game Assembly will consist of keynotes, short talks, and roundtables.
Selection of already confirmed participants:
- Evil Empire (Dead Cells, The Rogue Prince of Persia) / France
- Stray Fawn Studio (Dungeon Clawler, The Wandering Village) / Switzerland
- The Game Kitchen (Blasphemous I & II) / Spain
- Toukana Interactive (Dorfromantik)/ Germany
- Ghostship Publishing (Deep Rock Galactic) / Denmark
- Landfall Games (Content Warning, Totally Accurate Battle Simulator) / Sweden
- Chasing Carrots (Halls of Torment) / Germany
- Foulball Hangover (Hydroneer) / UK
- Siege Camp (Foxhole) / Canada
The post Portside Game Assembly: Studios behind Dead Cells, Dungeon Clawler, Dorfromantik, Blasphemous on board and ticket sales for brunch and party launched appeared first on European Gaming Industry News.
GR8 Tech is reinforcing its client-first strategy by promoting Kateryna Pozdnysheva to Chief Client Officer while she continues to lead the CRM Business Unit. Having been an integral part of GR8 Tech since its inception, Kateryna brings deep industry expertise, strong leadership, and a passion for client success to drive strategic growth and operational excellence.
A Holistic Approach to Client Success
Kateryna’s journey to Chief Client Officer started in CRM, where her team focused on developing solutions that enable operators to engage players more effectively. This foundation shaped her philosophy that client success isn’t just about tactics—it’s about creating a seamless ecosystem where product quality, service excellence, and user experience align to drive results.
“In this new role, I am focusing not only on retention strategies but also on driving the overall business growth of our clients. This requires deeper collaboration, a clear understanding of their challenges, and the ability to quickly adapt to market shifts. The key takeaway for me has been the importance of being proactive—anticipating client needs rather than just responding to them, and using cutting-edge technology to deliver tailored solutions,” Kateryna shared.
“The biggest challenge is balancing short-term results with long-term strategic goals. The iGaming industry evolves rapidly, and our clients’ success depends on how quickly we can adapt and offer relevant solutions.”
Data-Driven Personalization in Client Support
Technology plays a vital role in client support, but Kateryna emphasizes that automation alone isn’t enough. “The real value comes from combining automation with a personalized touch. Our goal is to ensure every client interaction is not just fast but also meaningful and relevant.”
Key service metrics she prioritizes include:
- NPS (Net Promoter Score) – measuring how likely clients are to recommend GR8 Tech.
- CSAT (Customer Satisfaction Score) – assessing satisfaction after specific interactions.
However, Kateryna believes that numbers don’t tell the full story. Direct client feedback through interviews, surveys, and one-on-one conversations provides valuable qualitative insights that drive continuous improvement and the building of stronger, trust-based relationships.
GR8 Tech’s mission is built on client support, keeping commitments, and delivering a personalized approach. With Kateryna Pozdnysheva leading the way, the company is strengthening its ability to solve client requests even more efficiently, deliver more tailored solutions, and uphold its commitments at every stage. With a sharp focus on innovation, efficiency, and sustained growth, the company is raising the bar in iGaming and empowering its clients to lead the industry.
The post GR8 Tech Drives Client Success with New Chief Client Officer appeared first on European Gaming Industry News.
Expanse Studios (GMGI) Launches Social Casino Versions of Rich Panda and Wild West
Portside Game Assembly: Studios behind Dead Cells, Dungeon Clawler, Dorfromantik, Blasphemous on board and ticket sales for brunch and party launched
GR8 Tech Drives Client Success with New Chief Client Officer
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