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Responsible Gambling in the Czech Republic

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The unceasing European trend in emphasizing the policy of reducing the harms of gambling and the principles of responsible gambling was also an inspiration for the Czech Republic, and it has been following this trend since last week.

The Institute for Gambling Regulation (IFGR), which represents 95% of the legal gambling market in the Czech Republic, with 35 members including both online and land-based operators, test laboratories as well as manufacturers, introduced last week a unique comprehensive project called “Responsible Gambling”.

As part of this project, the Institute prepared “Code of Responsible Conduct of Operators”. The gambling operators have undertaken to abide by its partial rules, which go beyond the already strict Czech regulation, which will contribute to a safer gambling environment, that is through responsible behaviour and conduct towards players. “Code of Responsible Advertising and Marketing” is also included.

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The Code of Responsible Conduct of Operators contains very specific 26 obligations, which are divided into 4 areas:

  1. Raising Awareness of Responsible Gambling
  • For example, there is the obligation to inform customers about responsible gambling immediately after registration on the website, by e-mail or by an annual notification of the possibility of setting limits

 

  1. Prevention Of High-Risk Behaviour
  • Early detection of high-risk gambling using a mathematical algorithm for finding high-risk players and early targeted intervention and assistance to these players

 

  1. Training of Employees in The Field of Responsible Gambling
  • Basic (so that everyone is aware of responsible gambling)
  • Special (employees in selected positions, e.g., RG specialists, VIP marketing, employees in the premises)

 

  1. Responsible Marketing and Advertising
  • Suspension of marketing to high-risk players, persons registered in the Register of Excluded Persons and persons under 18 years of age

 

As part of the Responsible Gambling project, the Institute, in cooperation with operators and the National Institute of Mental Health, is creating a predictive mathematical model that will evaluate real-time changes in the behaviour of a gambling game participant. The created software will be able to recognize the moment when a player starts betting risky and immediately alert the player to this fact. In cooperation with leading Czech scientific experts, the subsequent intervention and immediate assistance which shall help the player regain the lost control over their gambling is then provided.

The uniqueness of this project lies in the fact that it will not only be the implementation of the created software at the level of individual operators, but there is an agreement that in the future, a single “bar” will be set for all involved operators. Therefore, once the software indicates a player’s risky gambling with one of the operators, the others will perceive the player’s gambling the same.

In order to provide high-risk players with adequate help, we are building a training centre for employees and the professional assistance network consisting of addictologists, financial and legal advisers in cooperation with experts.

On Thursday, 16 September 2021, a ceremonial presentation of the Responsible Gambling project took place; participants included the director of the IFGR, Mgr. Jan Řehola, Ph.D., Simo Dragicevic (researcher dealing with player behaviour and predicting its riskiness, founder of Bet Buddy), PhDr. Ladislav Csémy (National Institute for Health Choking), doc. MUDr. Viktor Mravčík, Ph.D. (National Monitoring Centre for Drugs and Addictions (NMS) at the Secretariat of the Government Council for the Coordination of Drug Policy at the Office of the Government of the Czech Republic) and representatives of state administration and addictology organizations.

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As part of the ceremonial presentation of the Responsible Gambling project, representatives of the four largest online operators in the Czech Republic, namely FORTUNA, CHANCE, TIPSPORT and SAZKA, signed the Code of Responsible Conduct of Operators.

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Central Europe

Evoplay enters Czech market with exclusive Fortuna collaboration

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Evoplay, the award-winning game development studio, has made its debut in the Czech Republic through an exclusive collaboration with leading operator Fortuna.

As part of the agreement, 39 of Evoplay’s top-performing games, including popular titles like Penalty Shoot-out and The Greatest Catch, are now available to Fortuna customers in the Central European country.

The collaboration not only introduces Evoplay’s diverse portfolio to the Czech market but also solidifies the company’s commitment to expanding in key territories.

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Fortuna, a Fortuna Entertainment Group (FEG) brand, is a prominent online casino operator in the Czech market, and the partnership offers Evoplay a solid platform to reach more local players, supporting both companies’ growth objectives.

The strategic move marks a significant milestone for Evoplay, as it becomes the studio’s inaugural partnership in the market with plans for further expansion.

Ihor Zarechnyi, CBDO at Evoplay, said: “Breaking into the Czech market with an exclusive partner like Fortuna underscores our strategic vision for regulated markets. We’re thrilled to bring our diverse content offering to Czech players and are confident this collaboration will yield outstanding results.”

Myke Foster, Group Head of Commercial Gaming Operations at FEG, said: “This partnership reflects our commitment to delivering best-in-class entertainment and exceptional gaming experiences to all FEG customers, with Evoplay providing a broad content portfolio proven with players around the globe.”

“We are thrilled to be the first operator to take Evoplay’s titles live in the Czech market, and we anticipate a new level of engagement among our local audience.”

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The post Evoplay enters Czech market with exclusive Fortuna collaboration appeared first on European Gaming Industry News.

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Central Europe

Amusnet Partners with Kajot Intacto

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Amusnet proudly announces its strategic partnership with Kajot Intacto, a prominent Central and Eastern European gaming market operator. This collaboration aims to enhance players’ gaming experience by combining Amusnet’s cutting-edge offerings and diverse game portfolio with Kajot Intacto’s established market presence and expertise.

“At Amusnet, our focus is on enhancing player engagement and satisfaction, and our partnership with Kajot Intacto exemplifies this dedication. By utilizing the operator’s established market presence, we can effectively introduce our diverse portfolio of games to a wider audience in Slovakia. As we begin this collaborative journey, we are committed to evolving our offerings and remaining at the forefront of market trends, ensuring we meet the needs of players now and into the future,” said Irina Rusimova, Chief Commercial Officer at Amusnet.

“We are pleased to announce the addition of Amusnet as a valued game provider for our players. Renowned for its classic games enhanced with innovative features, Amusnet aligns perfectly with our commitment to delivering quality gaming experiences. Notably, the most popular game at Kajot Intacto is 100 Burning Hot, which exemplifies Amusnet’s signature style and underscores our dedication to offering engaging content to our player base,” said André Kruf, Sales Director at Kajot Intacto.

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On Kajot Intacto’s platform, Slovak players can find some of Amusnet’s top-performing games, such as Hot Deco, 20 Golden Coins, Great 27, 100 Power Hot, Extra Crown, 100 Super Hot, 100 Burning Hot, Aztec Forest, Fruits & Gold, 20 Hot Blast and other top-notch titles like Secrets of Sherwood, Candy Palace, and Drops of Water.

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Central Europe

SOFTSWISS Steps In to Assist Southern Poland After Severe Flooding

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SOFTSWISS, a global tech supplier of software for the iGaming industry, along with its employees, has actively aided communities affected by the recent flooding in Southern Poland.

In September, Storm Boris brought devastating floods to Central and Eastern Europe, causing widespread damage. Torrential rains left thousands of homes submerged, severely impacting numerous cities in Poland, the Czech Republic, and Romania. In Poland, the southern regions were hit the hardest, with dozens of towns requiring urgent evacuations and support for affected communities.

To provide immediate relief, SOFTSWISS made a financial donation to the Wielka Orkiestra Świątecznej Pomocy, a well-known Polish charity organisation. SOFTSWISS has two development offices in Poland, allowing employees to quickly join the relief efforts and offer their assistance during the flood.

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Under the company’s coordination, Polish employees packed boxes of over 100 kilograms of essential items, including food, hygiene products, and necessities such as matches, candles, and batteries. SOFTSWISS handed these supplies to Caritas Polska, a charitable organisation spearheading relief efforts for the affected areas.

Earlier this year, SOFTSWISS also organised a large-scale charity and awareness campaign to support flood-hit regions in Brazil. 

“Unfortunately, natural disasters happen, and we don’t want to stand idly by. We strive to help in any way we can. This aligns with one of our core values, We See People, which applies not only to our employees. We always see the people beyond the business, and I believe our ESG initiatives reflect this,” said Natalia Perkowska, Deputy Chief HR Officer at SOFTSWISS.

The aid campaigns in Poland and Brazil are part of SOFTSWISS’ broader global strategy focused on social responsibility and sustainable development (ESG). The company also dedicates to long-term social and environmental projects, with notable initiatives such as participation in World Environment Day, Pink October, Movember, and various environmental protection efforts.

Recently, SOFTSWISS was recognised as The Best Employer of 2024 at the SBC Awards.

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About SOFTSWISS

SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 23,500 casino games, the Affilka Affiliate Platform, the Sportsbook Software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.

The post SOFTSWISS Steps In to Assist Southern Poland After Severe Flooding appeared first on European Gaming Industry News.

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