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Integration in 2 weeks: How does BGaming improve B2B support service work?

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BGaming studio has brought its approach to support service work up to date by offering a new concept of a Help center for clients. That allowed the studio to improve interaction with partners and at the same time significantly accelerated the integration processes with new clients. One of the latest examples is the integration of BGaming and the aggregator platform Lotre that took just 2 weeks. 

“Along with a diverse portfolio of engaging products, easy and fast integration is one of the key requirements for casino games suppliers. If you can offer it, you have an advantage. That’s why we launched the Help Center. We successfully tested it when we received the MGA license, and at once a lot of new projects appeared in the pipeline. Now we expect a Greek license, and we have no doubt that we will be able to work with clients from this region efficiently,” comments Alexandr Shavel, Head of BizDev Department at BGaming.

The changes have affected all stages of the support service making it more convenient and flexible for both aggregator platforms and operators. The approach is focused on deep learning of the client’s environment in each particular case and further analysis of its needs and technical requirements. It helps to have all bases covered and provide the solution for any challenge in advance. 

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We carry out internal deep learning sessions with the help of our devs, so the support team can understand how our games work from the inside out and gain more and more experience in tricky situations. Moreover, we’re always open to suggestions on how to improve our backend (and not only backend, when it comes to post-integration support!) to make the experience more and more advantageous to all parties”, highlights Hanna Stsiakolenka, Technical Account Manager Team Lead at BGaming.

BGaming has successfully completed the integration into 7 reputable aggregator platforms since the beginning of the year, which allowed the provider to go live with many fiat and crypto casinos. 

We are currently working with 5 more aggregators to integrate BGaming’s portfolio into them. But the most important thing is that today we can take on an even larger number of projects at the same time and this will not affect the quality of the service”, Hanna Stsiakolenka further notes.

In recent months, BGaming has integrated into such respected aggregators as Betconstruct, EveryMatrix, Tipobet365, and others. Thus, the studio’s portfolio became available at Parimatch, GrandCasino, and many more popular projects. 

BGaming is a fast-growing game provider converting gaming into gaming. Thanks to an expert team and a player-driven approach the studio creates innovative and engaging products featured on reputable platforms and 300+ online casinos worldwide. BGaming is the world’s first to support cryptocurrencies and offer Provably Fair games. Today the brand’s portfolio includes 60+ products with HD graphics and a clear user interface for every device.

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Atlaslive Strengthens Global Position with New Appointment of Dmytro Matiiuk as Head of Delivery

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Atlaslive, a leading B2B software development company specializing in the iGaming industry, is pleased to announce the appointment of Dmytro Matiiuk as the new Head of Delivery. This strategic move underscores Atlaslive’s commitment to excellence and innovation in delivering top-notch software solutions to its global partners.

In his new role, Dmytro Matiiuk will be pivotal in ensuring the successful execution and delivery of projects within Atlaslive’s professional services organization. With a robust background in project management and a deep understanding of leading methodologies, Dmytro brings a wealth of experience in technical requirements development, project planning, customer reporting, and resource management. His expertise spans managing both remote and in-office developers, creating user stories, conducting daily planning and demo meetings, preparing retrospectives, and developing departments from the ground up.

 

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Maxim Slobodyanyuk, CEO of Atlaslive, expressed his enthusiasm about the new appointment: “I am delighted to welcome Dmytro as our new Head of Delivery at Atlaslive. In the dynamic and ever-evolving landscape of professional software services, the role of a Head of Delivery is paramount to the success and efficiency of an organization. This multifaceted position requires a unique blend of leadership, strategic thinking, and operational acumen. I am confident that Dmytro will prove to be a great asset, driving our projects to new heights of efficiency and excellence.

Dmytro will be responsible for building and maintaining strong partnerships, acting as a crucial liaison between partners and the delivery team. His role involves ensuring that partners’ expectations are consistently met and addressing any issues that may arise during projects. Maintaining a high standard of quality in project deliverables is critical, and Dmytro will oversee the implementation and monitoring of quality assurance processes to ensure all work meets or exceeds partners expectations.

Known for his exceptional leadership skills and organizational abilities, Dmytro is also a creative strategist. His extensive experience in various roles will undoubtedly benefit Atlaslive as the company continues to expand its offerings across multiple markets.

Commenting on his new role, Dmytro Matiiuk said: “I am honored to be appointed as the Head of Delivery at Atlaslive. In this role, I am committed to driving excellence in our delivery processes, ensuring the highest standards of quality and efficiency. My focus will be on fostering innovation, enhancing customer satisfaction, and streamlining operations to support our company’s growth and success. Together with our talented team, I look forward to leading initiatives that will not only meet but exceed our partners expectations.”

 

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Atlaslive is excited to welcome Dmytro Matiiuk and looks forward to the continued success and growth that his expertise and leadership will bring to the company. Atlaslive, the tech behind the game.

The post Atlaslive Strengthens Global Position with New Appointment of Dmytro Matiiuk as Head of Delivery appeared first on European Gaming Industry News.

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STAR SPORTS NETWORK ACQUIRES BROADCASTING RIGHTS FOR ESPORTS WORLD CUP 2024

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Inaugural Esports World Cup is a global celebration of competitive excellence and esports fandom,  with a record-breaking prize pool of over $60 million (500 Cr.)

Star Sports Network and the Esports World Cup Foundation (“EWCF”) today announced the acquisition of broadcasting rights for the Esports World Cup (“EWC”) 2024. The tournament, held in Riyadh, Saudi Arabia from July 3rd to August 25th, will unite the global gaming communities and deliver premier competition in a unique format at an unprecedented scale. Over eight weeks, the EWC will feature the world’s top Esports clubs competing in 21 of the most popular game titles, making it the largest multi-game Esports tournament ever. As the official broadcaster, Star Sports is set to deliver comprehensive coverage of the tournament, offering viewers and fans an unparalleled Esports experience with in-depth commentary in English and Hindi. The Esports World Cup will be streamed on Star Sports’ YouTube channel and broadcast on linear TV via Star Sports First and Star Sports 2.

In 2022, BGMI Masters became the first Esports franchise to be broadcast in India by the Star Sports Network, drawing in millions of viewers over its linear television debut. Highlighting the immense popularity of the online multiplayer battle royale game, Star Sports has been instrumental in bringing esports to the mainstream Indian gaming audience.

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Vikram Passi, Head Marketing – Sports, Disney Star, stated, “Esports is rapidly emerging as a significant force, fuelled by India’s burgeoning gaming culture and its recognition on the global stage. The BGMI Masters’ Series, in just a few seasons, has firmly established itself as a premier tournament in India, demonstrating the immense potential for world-class Esports competitions. With the upcoming Esports World Cup broadcast, we aim to expand our audience base, energize the gaming community, and foster greater acceptance of Esports among non-gamers. This event will not only captivate dedicated Esports enthusiasts but also engage a younger demographic across our platforms, driving a broader appreciation for the competitive gaming landscape.”

Ralf Reichert, CEO Esports World Cup Foundation, said “Our partnership with Star Sports brings the Esports World Cup to India’s massive and passionate gaming audience. Having witnessed this firsthand, I’m thrilled to nurture India’s growing esports scene and inspire future champions. With the world’s best competing in Riyadh, we hope to spark a new wave of esports fandom in India, and maybe even see an Indian team claim victory.”

The EWC will offer the largest prize pool in esports and feature the most popular esports titles across all major gaming genres. It will welcome a new cross-game competition format, awarding prizes for individual game titles and club performances. This will be a first ever Esports World Cup with a prize pool of more than $60 million (INR 500 crore)

The eight games to be broadcasted on Star Sports Network are Call of Duty: Warzone, Dota 2, Counter-Strike 2, Overwatch 2, Apex Legends, Fortnite, EA Sports FC 24, and PUBG Battlegrounds     .

Specific highlights include:

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  • Opening Broadcast: Week 1 July 3rd at 10 PM on SS First and SS YT Channel with Call of Duty: Warzone in Hindi.
  • Weekly Schedule: From Week 3, starting July 18, EWC will be broadcast at 9 PM on SS2 and SS First along with SS YT Channel
  • Hindi Commentary: Call of Duty: Warzone (Week 1) and Counter-Strike 2 (Week 3) will be shown with Hindi commentary on SS First along with and SS YT Channel

The Esports World Cup broadcast on the Star Sports Network will further solidify esports as one of the fastest-growing sports in India, bringing the best of global esports action to India. The Esports World Cup Foundation is pleased to share Star Sports’ vision in bringing esports to a broader audience as they continue to pave the way for the future of competitive gaming in India

The post STAR SPORTS NETWORK ACQUIRES BROADCASTING RIGHTS FOR ESPORTS WORLD CUP 2024 appeared first on European Gaming Industry News.

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Stretch Network Announces the Total KO Series with €333,000 Prize Pool

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Get ready to shuffle up and deal because Stretch Network is bringing the heat this summer with the awaited Total KO Series (TKO) Tournament for Stretch’s Global Network with €333,000 prize pool! Running from July 10 to July 28, 2024, this series promises to thrill both seasoned pros and newcomers alike.

Key Events To Know:
● Main Event (€50,000 GTD): Scheduled for Saturday, July 27
● Mini Main Event (€12,500 GTD): Taking place on Friday, July 26
● Main Event Omaha (€5,000 GTD): Omaha enthusiasts won’t be left out, as they can compete for a €5,000 guarantee on Sunday, July 28

Daily Excitement: Throughout the series, Daily Headliners deliver GTDs up to €20,000, ensuring there’s always action no matter when you join the fray.

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Special Features:
● Tourneymania Leaderboard: From July 11 to July 28, players can earn points for knockouts across tournaments. With a €5,000 prize pool up for grabs, it’s not just about winning pots—it’s about accumulating points and climbing the leaderboard.
● Freeroll Tournament: Designed to welcome new players, the €1,000 GTD Freeroll promises an accessible entry into the TKO Series without any buy-in.
Stay tuned for more updates and get ready to stack your chips high at the TKO Series!

The post Stretch Network Announces the Total KO Series with €333,000 Prize Pool appeared first on European Gaming Industry News.

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