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Pinnacle incorporates Gamban’s blanket gambling-blocking software

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Sportsbook operator Pinnacle has partnered with Gamban to give customers access to software that blocks all online gambling sites and apps across all of a customers’ devices.

As part of its ongoing commitment to player welfare, the partnership will allow Pinnacle to provide effective, free-of-charge protection to customers looking to self-exclude from gambling at its own site, with Gamban also blocking access to thousands of other gambling sites and apps through its regularly updating database.

Once the player signs up to the Gamban service, the easily set-up software is designed to be as difficult to remove as the various devices allow, providing the right balance between protection and intrusion.

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Veronique Dos Reis, Head of Legal & Compliance at Pinnacle, said: “Responsible gambling and player welfare are industry-wide issues, so we’re pleased to work with Gamban to offer our customers a blanket self-exclusion tool which covers all gambling sites, not just our own.

“It’s important that those at risk have access to the simplest tools in order to protect themselves effectively. Gamban delivers exactly that, and we’re very confident this free facility will be a significant addition to our responsible gaming arsenal.”

Pinnacle has invested significantly in its CSR division in recent years to provide a responsible gambling service that proactively deals with potentially harmful gambling behaviour on a case-by-case basis, with this latest partnership the next step in its mission to provide a safe haven for gamblers of all types.

Jack Symons, cofounder of Gamban, said: “Pinnacle’s displaying great commitment to its customers by offering this valuable support. This further highlights how layering self-exclusion with blocking software is becoming ever more important.

“In a world where the lure of immediate gratification through digital activity is increasingly tempting, we want to help people regain control and balance – and by using Gamban, they can do that.”

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James Forman, Business Intelligence Officer at Gamban, added: “We’re excited to be working with Pinnacle to assist people who may be looking to take a break from gambling altogether. Our goal is to make self-exclusion as simple, straightforward and effective for the player as possible, and this partnership drives us closer to achieving that goal.”

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Brazil

EGT Digital is a licensed software provider for Brazil

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EGT Digital is proud to announce that it has obtained a licence that allows it to provide its software products in Brazil. The Bulgarian provider was certified by the regulator Secretariat of Prizes and Bets (SPA) and can now offer local operators its rich portfolio of gaming solutions, containing over 120 in-house developed casino titles and the 4 top-performing jackpots Bell Link, High Cash, Clover Chance, and Single Progressive Jackpot.

Tsvetomira Drumeva, Head of Sales at EGT Digital, shared her excitement regarding the authorization: “We are delighted to have the opportunity to present our gaming content to the Brazilian market. Our slots are available to domestic players, ready to captivate them with their numerous fascinating features and provide an unforgettable experience, fully tailored to their tastes and preferences.”

The post EGT Digital is a licensed software provider for Brazil appeared first on Gaming and Gambling Industry in the Americas.

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Arizona Department of Gaming Releases October Sports Betting Figures

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Bettors in Arizona wagered approximately $791 million on sports in October of 2024, according to a new report by the Arizona Department of Gaming. This represents an approximate 22% increase when compared to October of 2023.

The state collected approximately $2.35 million in privilege fees in the month.

The post Arizona Department of Gaming Releases October Sports Betting Figures appeared first on Gaming and Gambling Industry in the Americas.

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Betting Hero

Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series

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Neosurf, the globally trusted provider of swift and secure cash-to-digital payment solutions, has announced it will be sharing the findings of a recent study into the online betting habits, preferences and frustrations of US players in an exclusive two-part webinar series beginning on January 14th.

Neosurf commissioned the research via Betting Hero – a leading US-based iGaming portal with expertise in casino, sports betting and DFS. The webinars will see Neosurf CEO Americas, Sue Page, Betting Hero’s Co-Founder and President, Jai Maw, and Senior Director of Product and Research, Ernie Ropas, dive into the report’s key findings and discuss what some of the more surprising results could mean for operators.

The survey, which featured respondents from New Jersey, Colorado and North Carolina, aimed to help operators and regulators within the gambling industry better understand the typical US bettor – how and why they bet, what tools they use to manage their budget and what Responsible Gaming means to them. The findings will be revealed in the webinars and used to identify areas where Neosurf’s products can help operators provide a better user experience.

The research highlighted several aspects of payments and responsible gaming that bettors felt could be improved. Problems with payments remain an issue – 52% of respondents said that they’d experienced payment issues in the past year, and with over 50% depositing and withdrawing multiple times each month, there is a significant cost impact to the operators.

Additionally, respondents indicated they’d be in favour of using a service that could share pre-verified ID information with operators, with ease of use for new payment methods and seamless integration across multiple platforms identified as important factors in their choosing and remaining loyal to a single sports betting platform.

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Sue Page, Neosurf CEO Americas, said: “It was important to us to gain a more detailed insight into the US sports bettor. We wanted to talk to the players and ask questions that no one else is asking, and  through our collaboration with Betting Hero I’m delighted that we now have a comprehensive piece of research.

“Offering valuable insights into player habits – how and why they bet, the ongoing pain points they’re experiencing with payments and their thoughts on Responsible Gaming—we’ll be taking a deep dive into the results of the survey in our two-part webinar series starting at 10:00 ET on January 14th, and we encourage all US-focused operators and regulators to join us.”

The post Neosurf & Betting Hero to reveal results of their in-depth study into US online gambling and payment habits in exclusive two-part webinar series appeared first on Gaming and Gambling Industry in the Americas.

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