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Casino Guru Celebrates Persuading 50+ Casinos to Alter T&Cs
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Casino Guru, an independent source of information about online casinos, has recently reached an amazing milestone that marks its success in trying to change the online gambling ecosystem for the better. Due to Casino Guru’s efforts, over 50 casinos have removed or altered parts of their Terms and Conditions, that were not in line with fair gambling and player safety.
Player protection is one of Casino Guru’s priorities. The team behind the project believes that current market practices, although in line with the rules of gambling regulators, are not sufficient to allow players to gamble safely and without having to worry about unknowingly doing something against the rules of the venue they play at. Ridding the casinos’ T&Cs of unfair and predatory clauses has been part of Casino Guru’s active endeavors for over two years now.
“We have fine-tuned our casino review process to identify unfair conditions and warn players about them in our reviews. Therefore, the highest casino ratings are reserved for venues that create a safe environment for their customers,” said Matej Novota, the head of the casino review team at Casino Guru.
According to Matej, most of the clauses that have been removed or altered had something to do with these areas:
dealing with dormant player account and giving the casino the right to confiscate the balance of players that have not logged in or played in a certain period of time, giving the casino the right to decline withdrawals of players that have been identified to use so-called irregular betting patters, which don’t really make sense according to the Casino Guru team, limiting the size of winnings that can be accumulated over a certain period of time, unfair rules concerning playing with an active bonus.
“Casinos also often write their T&Cs in a way that’s difficult to understand and confusing, which leaves players helpless when trying to understand what they are and aren’t allowed to do. Additionally, as the T&Cs are generally designed to protect the casino at all costs, this creates an unbalanced player-casino relationship that can be exploited by the casino,” he added.
Casino Guru also helps casino players with their complaints. When players feel like they have been mistreated by the casino in an unfair way, they can submit a public complaint, and Matej’s team analyzes the situation and tries to help to get things resolved. These complaints also help Casino Guru identify points of friction between players and casinos, which can potentially be improved by altering the casino’s Terms and Conditions.
“Our reviews and ratings are used by thousands of players to choose a casino to play at, so it’s in the casinos’ best interest to be rated well. If casinos with unfair clauses in their T&Cs or many justified player complaints want to improve their rating, they need to get these issues resolved. This strict approach has helped us considerably in our endeavor to make casino T&Cs more balanced.”
It’s a great result for Casino Guru, but there still is a long way to go until players are fully protected when playing online. Casino Guru has described common issues in their fair gambling codex, which also defines the terms ‘fair casino’ and ‘fair and safe casino’.
The latter one is reserved for venues that meet exceptionally strict requirements. This is how all online casinos would function in the ideal world, according to Casino Guru. Out of over 3000 online casinos in their database, only two meet the criteria to be called ‘fair and safe’ in line with these requirements. The less strict criteria for ‘fair casinos’ have been met by approximately 150 venues.
The Casino Guru team will continue working towards improving this statistic in the future and helping make gambling online safer, but only time will tell whether that happens or not.
Conferences in Europe
GR8 Tech to Share AI Insights at Prague Gaming & TECH Summit 2025

GR8 Tech, an award-winning provider of innovative technological solutions for the iGaming industry, will share its extensive AI expertise at the upcoming Prague Gaming & TECH Summit 2025.
Opening the event’s agenda, the panel discussion “The Rise of AI in Gaming: Friend, Foe, or Industry Game-Changer?” will feature Raid Arfua, Head of Artificial Intelligence at GR8 Tech, alongside other industry experts, delving into all the ways artificial intelligence is revolutionizing the gaming industry, reshaping everything from game design to player experiences and content creation.
Following the panel discussion, Raid will host the Hipther Academy Workshop “AI-Driven CRM in iGaming,” providing attendees with a clear understanding of how advanced ML models provide valuable insights, improve crucial CRM processes, and optimize overall strategies. The workshop will also explore the usage of AI Agents, demonstrating their role in improving CRM efficiency through seamless interaction with ML models.
“We at GR8 Tech approach technology such as AI with realism: while it is a very popular topic, full of buzzwords, the truth is that AI has been here for quite some time now. Instead of hyping it up as an emerging technology, we focus on the practical applications, case studies of how AI is implemented across our solution portfolio, and what real impact it is – and has been – driving for the operators’ businesses,” commented Raid Arfua.
Reflecting its industry-leading status, GR8 Tech has also been shortlisted for two GamingTECH Awards 2025 categories: Best Sports Betting Provider in CEE and Best Online Casino Provider in CEE. Winners will be revealed at the GamingTECH Awards Awards Party & Ceremony on March 25, 2025.
For more AI-driven insights and updates, connect with GR8 Tech on the website and LinkedIn. The
About GR8 Tech
GR8 Tech is an award-winning platform provider delivering tailored solutions for operators worldwide.
GR8 Tech’s core strengths lie in its robust technology and focus on a personalized approach based on business needs, geographic focus, or operational verticals. From comprehensive offerings like Hyper Turnkey to specialized solutions such as the Sportsbook iFrame, Infinite Casino Aggregation, or Platform Acceler8 set, GR8 Tech provides UNbeatable flexibility and performance to drive operators’ growth and success.
Trusted by top operators worldwide, GR8 Tech has over 45 successful cases and earned recognition as the Best Online Sportsbook Provider 2024 by SiGMA Award and Best iGaming Platform Europe 2025 by International Investor Awards.
The post GR8 Tech to Share AI Insights at Prague Gaming & TECH Summit 2025 appeared first on European Gaming Industry News.
Latest News
1spin4win launches St. Patrick’s Day slot: Clover Fest Hold and Win

Clover Fest Hold and Win welcomes players to the green-clad world of a mysterious Emerald Grove, inviting them to spend the international celebration of Ireland by spinning the magical reels. A field of shamrocks, a jolly leprechaun character, a rainbow, and a heavy pot of gold stand out immediately, making sure that players won’t have any doubts about what sort of slot they are spinning. The compact 3×3 reels give off intense lucky energy, boasting Wild four-leaf clovers, golden horseshoe symbols, and abundant juicy fruits.
The gameplay only adds to the atmosphere. Filling the grid entirely with the same symbol leads to a double payout, while snatching 3+ golden Coins kicks off the ever-popular Bonus game of Hold and Win with the x100 and x1,000 Jackpots. The stylish Mini Jackpot Coin is colored as a rainbow, perfectly matching the theme. Impatient players can begin the Bonus game immediately with the Buy Bonus.
The iGaming experience packs high volatility, a maximum multiplier of x1,500, 97.1% RTP, and 27 paylines.
This is not the first time 1spin4win has come out with a St. Patrick’s Day release. The provider’s portfolio features the Lucky Lady Bug slot and the hit series Lucky Clover — Lucky Clover 27, Lucky Clover 243, and Lucky Clover Spins. This is a part of 1spin4win’s established practice of regularly launching seasonal slots tied to major events.
Olga Bogdanova, the Art Director at 1spin4win, commented, “Releasing slots for St. Patrick’s Day has become our studio’s great tradition. Such titles remain popular among players even after the holiday. Clover Fest Hold and Win features a bright and cheerful design, and we hope players will enjoy it.”
Learn more about 1spin4win’s seasonal offers here.
youtube.com/watch?v=ygbK7LMR1lM
The post 1spin4win launches St. Patrick’s Day slot: Clover Fest Hold and Win appeared first on European Gaming Industry News.
Conferences in Europe
Navigating Compliance & Innovation: NSoft’s Vision for iGaming’s Future

HIPTHER, organizer of the Prague Gaming & TECH Summit 2025, is proud to welcome NSoft, an awarded software provider in the betting and gaming industry, as a key participant in this year’s event. In this exclusive interview, we speak with Zlatan Omerspahić, Head of Legal and Compliance at NSoft, to explore the challenges of entering the Brazilian market, the company’s new slot development plans, and the latest updates on its Next Gen Platform and Sportsbook solutions.
As new markets emerge, compliance requirements continue to evolve. What are the biggest regulatory challenges NSoft faces when certifying its portfolio for international expansion, and how do you navigate them?
When facing a new regulatory framework or amendments, one of the main challenges is determining how to adapt your existing portfolio. On the one hand, you need to comply with regulations; on the other, you must remain attractive to players.
Each market typically has its own set of technical standards. Some European jurisdictions require Random Number Generator (RNG) certification from specific labs. Different U.S. states mandate unique reporting formats for game logs or jackpot payouts.
The modular architecture allows us to develop games and platforms that can be easily adapted or toggled on/off for specific features required by different regulators. Our dedicated compliance team tracks each market’s technical updates. We have established an internal process to quickly evaluate and implement changes and we work closely with accredited labs (e.g., GLI, BMM) that have experience across multiple jurisdictions. Early and regular testing in these labs can speed up certification.
The biggest challenge lies in anticipating all necessary steps so that both you and your client have a clear understanding of the time to market. Securing licenses can be expensive and time-consuming.
Some markets, like the UK, have strict guidelines under the UK Gambling Commission (UKGC). Others, such as Malta, follow the Malta Gaming Authority (MGA) requirements. The frameworks can vary significantly in scope. Separate licensing is often needed for each new product type (e.g., sports betting vs. online slots).
We start with smaller or simpler markets to fine-tune our processes before moving on to the bigger, more complex ones. We maintain a comprehensive library of corporate and technical documentation (policies, procedures, financial statements) so it can be adapted quickly for each new licensing application.
Different regions have different data privacy requirements. The General Data Protection Regulation (GDPR) in the EU requires strict controls on handling personal data, with hefty fines for noncompliance. Some markets have data localization rules (e.g., certain Latin American or Asian regions) requiring that customer data remain on local servers.
We integrate encryption, access controls, and clear data retention policies from the outset. Working with hosting and cloud providers who offer local data centers where required, ensures we meet data residency requirements. We maintain comprehensive privacy policies that clearly outline data usage, storage, and protection mechanisms.
iGaming operators are prime targets for illicit money flows because of high-volume transactions. Regulators impose strict AML (Anti-Money Laundering) and KYC (Know Your Customer) requirements, including identity verification, transaction monitoring, and suspicious activity reporting.
What to do here? Integrate robust KYC and AML software that automatically flags unusual betting patterns or rapid deposit/withdrawal cycles. Tailor AML protocols to match the specific risk profiles of each jurisdiction. High-risk areas might require enhanced due diligence measures.
Each regulation has its own requirements, and regulatory bodies lack a uniform approach, so there is no single stance on the matter. Fortunately, thanks to my team of experienced professionals who have been in the industry for many years, we can quickly adjust to whatever these regulations entail.
The Brazilian market is currently undergoing significant regulatory changes. From a compliance perspective, what are the key hurdles for suppliers entering this market, and how is NSoft ensuring full adherence to local requirements?
Brazil has undoubtedly been the most important topic in the industry over the past few months. As part of the Sportradar Group, we have big plans for this market and are excited about the opportunities it offers.
From a regulatory standpoint, Brazil is a textbook example of a market transitioning from unregulated to regulated status for the first time. It naturally creates uncertainty and complexity for suppliers entering the market.
The challenges we encountered are interpreting new and evolving legislation around sports betting, online gaming, and taxation, each of which may require different licenses or technical approvals. We also faced regulatory changes during the certification process, which prolonged our time to market.
Also, data protection rules under Brazil’s LGPD mirror GDPR in some respects but introduce distinct obligations, such as potential data localization or particular reporting guidelines. In parallel, suppliers must adapt to local financial and banking processes to fulfill AML and KYC requirements, which can differ significantly from those in North America or Europe.
Through close collaboration with leading certification bodies, we worked diligently to meet all requirements.
Thanks to the dedicated efforts of our development team, we managed to overcome these challenges. However, there is a sense that the regulatory framework may need further adjustments after some time, once the newly regulated environment begins functioning in practice.
NSoft has been expanding its casino portfolio, particularly in slot development. How do compliance and regulatory standards shape the innovation process, and what are the biggest challenges when launching new video slots?
Balancing innovation and regulation is always challenging. While development focuses on creating the highest-quality product tailored to players’ preferences, regulation aims to protect players through a framework that covers various aspects.
We face a range of challenges, from game design and RTP percentages specific to certain markets to acceptable game names and mechanics.
In highly regulated jurisdictions, for example, a new slot might need to limit the maximum bet, include automatic loss or time-limits, or remove potentially addictive features such as rapid-fire spins.
The biggest challenge lies in balancing innovation with meeting these stringent regulations. Each game feature, like bonus rounds, progressive jackpots, or social elements, must be tested and certified by third-party labs, adding time and cost to the development cycle. Additionally, different markets might impose unique conditions on how results are displayed or how player data is stored.
What sets us apart, however, is our adaptability. We have in-house solutions for everything we offer, which makes the adaptation process significantly faster.
Your Next Gen Sportsbook Platform is built with a strong punter-centric approach. How does regulatory compliance play a role in platform development, and what steps does NSoft take to ensure both operators and players benefit from a secure and compliant environment?
Regulatory compliance is a cornerstone of NSoft’s Next Gen Sportsbook Platform, ensuring that both operators and players benefit from a secure, fair, and legally compliant environment.
Given the ever-evolving nature of global betting regulations, NSoft integrates compliance into every stage of platform development. NSoft’s platform is designed to meet the strictest regulatory requirements across various markets, supporting compliance with multiple gambling authorities, including the MGA, UKGC, and local regulators, to facilitate seamless licensing and adherence to legal frameworks.
As a speaker at the Prague Gaming & TECH Summit, what key insights will you be sharing with the audience? What makes this event an essential platform for discussing the intersection of compliance, innovation, and market expansion?
At the Prague Gaming & TECH Summit, I will share key insights into the evolving regulatory landscape, the role of technology in compliance, and how innovation drives sustainable market expansion. My primary focus will be on the Balkan countries.
This event is crucial for networking with regulators and industry leaders, giving direct insights into what’s next in compliance, technology, and market growth. It’s the perfect platform for staying ahead of regulatory challenges and finding practical solutions.
With NSoft at the Prague Gaming & TECH Summit 2025, this year’s event promises invaluable insights into the future of iGaming and technology. Don’t miss the opportunity to connect with industry leaders, gain exclusive market perspectives, and be part of the most dynamic gathering in the CEE region!
Join us on 25-26 March 2025 in Prague – Register now and explore the full agenda!
The post Navigating Compliance & Innovation: NSoft’s Vision for iGaming’s Future appeared first on European Gaming Industry News.
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