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Loto-Québec announces the dates and conditions for the reopening of its gaming establishments, as well as the cost-saving measures affecting its operations and personnel

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Loto-Québec will gradually reopen its establishments according to the following schedule, with operations adjusted to comply with physical distancing and hygiene standards:

  • Hilton Lac-Leamy: July 13
  • Casino de Charlevoix, Casino de Mont-Tremblant, Québec and Trois-Rivières gaming halls: July 16
  • Casino du Lac Leamy: July 23
  • Casino de Montréal: August 3
  • VLT and Kinzo network: July 7
  • Network bingo: July 3

As establishments reopen, the Corporation’s top priority will be to ensure that operations resume in such a way as to allow employees and customers to stay safe while enjoying a fun environment.

 

Rigorous safety measures, modified opening hours and an online reservation system

When Loto-Québec’s establishments reopen, customers will notice the following important changes to operations and on gaming floors, including:

  • New online reservation system for customers
  • Casino sectors will be limited to a maximum of 250 customers at a time
    • Québec City gaming hall(250 customers)
    • Trois-Rivières gaming hall(250 customers)
    • Casino de Charlevoix(250 customers)
    • Casino de Mont-Tremblant(250 customers)
    • Casino du Lac-Leamy(4 sectors with 250 customers = 1,000)
    • Casino de Montréal(6 sectors with 250 customers = 1,500)
  • Complete disinfection of each establishment every day and cleaning of gaming machines between customers
  • All employees on gaming floors required to wear procedural mask and, when required under CNESST standards, eye protection
  • Customers required to wear a mask or face covering
  • Directional signage people must follow to get from one location to another and two-metre physical distancing signage
  • Reconfiguration of gaming floors:
    • Slot machine activation that ensures physical distancing
    • Reduced number of players at gaming tables and installation of protective panels between the dealer and players
  • Availability of rubber-tipped stylets to avoid touching slot machines
  • No handling of cards or chips by the customer
  • Bars and show halls to remain closed for the time being
  • Snack food service only
  • New opening hours:

     

Casino de Mont-Tremblant and Casino de Charlevoix Casino du Lac-Leamy and Casino de Montréal Québec City and
Trois-Rivières gaming halls
Thursday: 11 a.m. to midnight

Friday: 11 a.m. to 3 a.m.

Saturday: 9 a.m. to 3 a.m.

Sunday: 11 a.m. to midnight

Every day: 9 a.m. to 4 a.m. Monday to Wednesday:

10 a.m. to midnight

Thursday to Sunday:

9 a.m. to 3 a.m.

 

All information on the reopening and applicable measures is available at https://casinos.lotoquebec.com/en/portal/establishments.

 

Savings measures affecting operations and personnel

Since the COVID-19 crisis has been affecting Loto-Québec’s commercial operations for over three months already and despite the announcement of the upcoming gradual reopening, the Corporation is forced to apply savings measures to its operations and all personnel. The decision was made in order to align staffing needs with the level of activities.

Indeed, casinos, gaming halls, video lottery terminals (VLTs) and Kinzo halls have been closed since March, and in-store lottery sales were suspended for six weeks, all of which resulted in a significant reduction in the Corporation’s activities and revenues. Loto-Québec must therefore revise operations to meet the pace at which commercial activities resume.

In an effort to maintain employment and expertise, the Corporation will implement measures that affect management personnel and employees as well as operating and capital budgets in corporate and business sectors. The measures to be implemented are as follows:

 

  • Significant reduction in operating and capital budgets in all corporate and business sectors for 2020-2021
  • Temporary layoffs in various sectors (particularly 2,250 operations employees in casinos and gaming halls)
  • Cancellation of supernumerary employee contracts
  • Salary freeze and cancellation of all bonuses for management personnel for 2020-2021
  • Hiring freeze
  • Temporary reduction of the work week

Meetings with management personnel, union representatives and employees from all sectors were held yesterday and today to inform them of the decisions, explain the situation and address concerns.

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absolutebet Secures AGCO Registration as an Internet Gaming Operator in Ontario

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Internet Gaming Operator by the Alcohol and Gaming Commission of Ontario (AGCO).

This significant milestone authorizes absolutebet to offer regulated iGaming services in Ontario’s legal market under the oversight of AGCO and iGaming Ontario (iGO).

The registration marks a key step in absolutebet’s mission to bring a trusted, responsible, and innovative online casino experience to Ontario players. absolutebet is committed to operating with integrity and transparency, meeting all provincial standards for player protection, responsible gambling, anti-money laundering, and game integrity.

Securing AGCO registration is more than a milestoneit’s the start of absolutebet’s journey in one of the most exciting regulated markets in the world,” said Chen Truman, Founder of absolutebet. “We are building a brand that will grow with the Ontario community and set the stage for future expansion.”

On the regulatory milestone, Krisztina Kalla, Legal & Regulatory Compliance Advisor of absolutebet, commented: “I’m incredibly proud to see all the hard work behind this license pay off. Securing AGCO registration has taken months of preparation and close collaboration with regulators and partners. I am very happy to see the result of that work, and even more excited as we move into the launch phase and open up the absolutebet community to Ontario players in a fun and responsible way.”

Ontario is recognized as one of the most competitive and fast-growing regulated iGaming markets in North America. With AGCO registration secured, absolutebet will move forward with the final stages of its iGO onboarding process in preparation for launch.

 

The post absolutebet Secures AGCO Registration as an Internet Gaming Operator in Ontario appeared first on Gaming and Gambling Industry in the Americas.

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Alex Malchenko Head of Sales at Evoplay

Evoplay strengthens Ontario presence in partnership with Caesars Entertainment

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Evoplay, the award-winning game development studio, has partnered with Caesars Entertainment to expand its footprint in the Canadian market, following its initial entry earlier this year. The partnership integrates 20 of the studio’s top-performing titles onto Caesars Palace Online Casino, Horseshoe Online Casino and Caesars Sportsbook & Casino in Ontario, including fan-favourites such as Hot Triple Sevens, Triple Chili, and The Greatest Catch Bonus Buy.

Having announced its official entrance into Ontario in March, the collaboration with Caesars marks a significant step in Evoplay’s local strategy. Further standout releases, such as Inner Fire Bonus Buy and Hot Volcano, also launched as part of the initial package, with additional player favourites, including Fruit Nova and Ice Mania.

The collaboration underlines Evoplay’s commitment to working with leading operators to deliver high-quality content tailored to regional audiences.

Alex Malchenko, Head of Sales at Evoplay, said: “Launching with Caesars in Ontario marks a key milestone in our North American strategy.

“It reflects both the strength of our portfolio and our commitment to providing innovative, high-performing content to operators of the highest caliber.”

Ricardo Cornejo Rivas, Vice President of Online Gaming at Caesars Digital, said: “Evoplay brings a fresh and dynamic approach to online gaming, which we’re excited to offer to our players in Ontario. This portfolio of standout titles adds to our growing content library and furthering our ongoing goal of delivering top-tier entertainment experiences to our players.”

The post Evoplay strengthens Ontario presence in partnership with Caesars Entertainment appeared first on Gaming and Gambling Industry in the Americas.

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iGaming Ontario Appoints Joseph Hillier as its New President and CEO

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The iGaming Ontario Board of Directors has announced Joseph Hillier as the organization’s new President and Chief Executive Officer, effective September 8, 2025. Joseph’s depth in the Ontario igaming market combined with successful public and private sector careers make him the ideal President and CEO at this critical point in iGaming Ontario’s growth.

Joseph was most recently Chief Strategy Officer and Corporate Secretary at the Alcohol and Gaming Commission of Ontario (AGCO), where he delivered significant strategic and regulatory initiatives across the province’s alcohol, cannabis, gaming, and horse racing sectors. Prior to the AGCO, he served as Chief of Staff to Ontario Attorney General Hon. Doug Downey and led the development, launch and implementation of Canada’s first private sector-driven igaming market and the creation of iGaming Ontario. Joseph also spent more than a decade working in the financial and legal services sectors.

The Board expressed its sincere thanks to David Smith for serving as Interim President and Chief Executive Officer since Martha Otton’s retirement.

The post iGaming Ontario Appoints Joseph Hillier as its New President and CEO appeared first on Gaming and Gambling Industry in the Americas.

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