As part of its award-winning e-wallet solution, the UK-based fintech company STICPAY has partnered with local banks in multiple countries to provide fast, secure, and convenient withdrawals on online gambling platforms. This way, service providers can improve the expectations of their customers a lot.

To eliminate fraud, comply with local regulations, and protect our users, STICPAY only provides merchant services to licensed online gambling solutions that operate according to the relevant regulatory laws and measures.

With several stores closing down and governments introducing lockdowns globally to slow the spread of the COVID-19 pandemic, online gambling services have seen a significant rise in user activity.

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However, many customers feel that they are let down as disbursement options are not meeting user expectations.

As players are betting more and everyday activities are shifting from offline to online, users are demanding faster withdrawals and secure payments from online gambling services, with similar speeds they normally experience in the retail industry.

The customer experience is not as engaging as it should be, which could drive users away from service providers due to the withdrawal issues of online gambling solutions.

Issues Amid the Coronavirus-Fueled Online Gambling Growth

The global gambling industry is growing at a fast rate. From 2019’s $58.9 billion, the online gaming market is expected to grow to $66.7 billion in 2020 at a Compound Annual Growth Rate (CAGR) of 13.2%.

According to the researchers, a great share of the increase could be attributed to COVID-19 as consumers are increasingly using online gambling services while staying at home during the lockdown. Based on the findings of the report, the online gaming sector could reach $92.9 billion by 2023 at a CAGR of 11.64%.

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The coronavirus-fueled rise in online gambling activity is also significant in Asia and Australia. Even though such activities are banned in multiple Asian countries, the APAC region is the industry’s second-largest market, representing a global share of 11.72% in 2017.

According to a joint study of the Australian organizations Illion and Alphabeta, online gaming activity has increased by 67% in early April in the Oceanic nation.

Despite the increase in online gaming, service providers are struggling to satisfy customer needs. While consumers are already used to fast payments processing in the e-commerce and the retail industries, gamblers have to wait several days to withdraw their funds from online gaming platforms.

Since slow disbursements prevent online gambling service providers from meeting customer needs, their users are becoming less engaged with their solutions. As a result, they may decide to choose a competitor platform that offers quick payouts to gamers.

STICPAY to Offer Faster and Secure Deposits and Withdrawals to Online Gambling Services

The London-based fintech company STICPAY has identified the disbursement issue of online gambling services, seeking to solve their problems with rapid payments as part of its award-winning e-wallet solution.

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STICPAY considers Asia as one of its key markets. With a Year-Over-Year (YoY) growth of 300% and availability in 200+ nations, over 60% of STICPAY transactions come from Asian users, with the average monthly growth rate of transactions in the continent being 28%.

STICPAY has partnered with local banks in several countries – including China, the Philippines, Indonesia, Malaysia, Singapore, Japan, Australia, and Canada, with support for more nations coming soon – to provide cost-efficient, fast, and convenient payments to both its merchants and end-users.

As a result, STICPAY users could take advantage of local bank wires to withdraw their funds from online gambling services much faster – it takes an average of one business day to withdraw funds from STICPAY using a local bank wire – than at regular payment gateways and competitor e-wallet solutions.

In addition to local bank transfers, STICPAY customers can use a wide variety of payment methods to withdraw and deposit funds. This includes Visa, MasterCard, UnionPay China, local and international bank wires, and cryptocurrencies (Bitcoin, Ethereum, Litecoin, and Tether).

Furthermore, STICPAY users can use the prepaid STIC Card to withdraw or spend their balances even more conveniently. The STIC Card is available to end-users in 200+ countries after submitting the relevant Know Your Customer (KYC) documents.

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Besides fast and convenient payments, online gambling merchants and their customers could benefit from STICPAY’s advanced security features.

Apart from strict KYC and Anti-Money Laundering (AML) monitoring, STICPAY stores customer funds in segregated accounts – with uninterrupted user access and the ability to withdraw them to external accounts anytime – while uses a set of anti-fraud measures to protect both service providers and end-users.

As a result, there is no chargeback risk for merchants, as all funds received via STICPAY are 100% secure and indemnified.

“Many online gambling services provide a wide variety of payment methods to their users so they can choose the one that best fits their needs. However, with the current coronavirus-fueled rise in online gambling, offering faster and secure disbursements are becoming more crucial to fulfilling customer needs. Therefore, the traditional payment gateways where it takes three to five business days to withdraw funds are unable to satisfy the rising demands of online gamblers. With STICPAY, online gamblers can withdraw funds quicker, conveniently, and securely while leveraging our local partnerships with banks to initiate fast payouts in and out of the platforms that take one business day on average to execute. STICPAY grows at a rapid 300% Year-Over-Year rate, especially in the Asian region, where the average monthly growth of transactions is 28%. We are committed to leveraging this development to offer the best services to the online gambling industry.”