Industry News
European Lotteries Adapting to a Post-corona World
The lottery executives and industry experts in Europe have met together via an online webinar “Lotteries in COVID-19 Lockdown” to discuss the impact of COVID-19 on the lottery sector, the consequences for a post-corona world and the importance of continuing to fund good causes during a pandemic.
The webinar was organised by VIXIO GamblingCompliance in association with The European Lotteries (EL), together with representatives of two of EL Members the SAZKA Group and Veikkaus Oy. The webinar has gathered over 250 participants.
During the webinar, EL Secretary General Arjan van ‘t Veer outlined the situation for lotteries during the lockdown. In their immediate response to the outbreak, the vast majority of EL Members have already taken a series of priority actions to protect players and lottery employees, retailers and providers’ staff. The most common steps included remote working, travel restrictions and regular communication with the players and relevant stakeholders.
On the operational side, Mr. van ‘t Veer noted: ‘‘I have seen many EL Members take necessary continuity measure to make sure operations can continue. In the first days of the lockdown, there was a tremendous drop in sales, as retailers closed their doors and draws were postponed or cancelled. Early on, Members that operate slot machines, EGMs or casinos took their responsibility to close, in order to reduce large public gatherings. As the lockdown spread across Europe, more POSs were closed (some up to 100%) and sports betting took a major hit.’’
However, it is not all bad news. Mr. van ‘t Veer added, ‘‘Over the last few weeks some EL members have reported stable sales. Online games are performing better than expected, scratch cards are doing well, and many lottery campaigns are now focused on good causes to support the health sector and vulnerable people, such as funding for medical equipment or the delivery of daily essential supplies to care homes. Since the Easter break, there has been a positive impact on the sales of (draw based) games. There is still a long way to go but light is at the end of the tunnel. Some POSs are re-opening and Members are reporting preparations to get back to (full) business when possible.’’
Moderated by Andrew Gellatly, Head of Global Research at VIXIO, the discussions moved on to national situations and how lotteries can learn to co-exist with the virus.
Robert Chvatal, CEO of the Sazka a.s. and Sazka Group highlighted the observed “north-south divide,” i.e. differences in impact on lottery business between southern and northern regions of Europe, where for example in the southern countries with very small share of on-line lottery sales and 100% POS closures, the business was hit very hard by the crisis and in opposite, in the northern and central European countries, where the on-line share is much higher and retail was closed only partly, the business impact was much smaller.
“Many lotteries have seen a significant increase in online sales share, due to the retail channel limitations and customers’ willingness to have a chance to continue to play. Fortunately, this is even supported by high jackpots of both, local Lotto games and Eurojackpot/ Euromillions, attracting even occasional players to participate. This is something that lotteries will need to adjust to support, for example, their elderly customers concerned about going to their usual retailer with advice on how to play online. Some of them will probably remain the online customers, benefiting from convenience of on-line channel, which will partially increase the future on-line channel share. Nevertheless, plenty of the players will revert back to play in retail, especially those needing the social contact connected with the play. I believe that the lotteries biggest challenge will be to re-open fully the retail channel, respecting all hygienic rules to protect both customers and retailers, and ramp-up the retail channel performance as soon as possible to start to generate good causes contributions on the pre-corona level,” Chvatal noted.
On monitoring changes in the behaviour of players, Sami Kauhanen, SVP of Betting at Veikkaus Oy highlighted that “in Finland casinos, VLTs and slot machines closed in March, while the retails network remained open and continued to operate more or less ‘normally.’ There has been a slight increase for online casinos, but not to the extent that they are seen as a replace to suspended games such as slot machines. On offshore operators, there are not major changes during the lockdown. There is a traditional loss of the market share for online casinos and betting from these operators, regardless of the crisis.”
On sports betting Mr. Kauhanen added, “Live sport betting is a big thing in our country and with the cancellation of sport events, many are turning towards betting on horse-racing, often with new players who cannot currently bet on their favourite live sport, like football. Virtual betting and e-sports are not so popular in Finland.”
An audience poll was conducted during the webinar on what changes there will be in lottery player behaviour in the post-corona era. Most participants said players would revert to their existing retail/online preferences, followed closely by players staying online and retail lotteries becoming less relevant.
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The Dutch mental health service is calling for a total ban on online gambling advertisements in the Netherlands.
Although a ban on untargeted gambling advertisements and a ban on the use of role models has been in effect since 2023, a recent research by KRO-NCRV’s Pointer shows that (illegal) gambling companies and sports tipster platforms are still enticing young people via social media such as TikTok and Snapchat.
By using influencers and terms like “free money”, they try to attract a young audience and thus lower the threshold to start gambling. This concerns both legal online casinos and online casinos that do not have a license in the Netherlands. The Gaming Authority has started an investigation based on Pointer’s findings.
Pointer’s research shows that part of the gambling industry deliberately targets young people who are often susceptible to promises such as “fast money” and the influence of role models. Ruth Peetoom, chair of the Dutch mental health service, compares this approach to that of the tobacco industry, where similar marketing strategies were used to get young people to smoke.
Despite the existing advertising ban, gambling companies continue to explore the boundaries of the law, according to Peetoom. The Dutch mental health and addiction care associations in the Netherlands therefore push for a total ban on online gambling advertising and stricter rules for the duty of care of gambling providers.
With the call for a total ban, the Dutch mental health care sector hopes to prevent further normalisation of gambling behaviour among young people and to protect them from the temptation and consequences of online gambling.
The post Dutch Mental Health Care Calls for Total Ban on Online Gambling Advertising appeared first on European Gaming Industry News.
Xace has announced that Petra Maria Poola has joined the company as Group Commercial Director.
Petra brings a wealth of experience from the iGaming industry having formerly held roles at several iGaming companies such as Yolo, Relax Gaming and SiGMA. She will lead the commercial growth of Xace and its group companies, including crypto and iGaming focused xda.io, helping to drive strategic initiatives across banking, fintech and iGaming solutions.
In her new role, she will mainly oversee the growth of the group’s sales, marketing and account management functions, ensuring a cohesive strategy that supports Xace’s ambitious expansion plans.
“I am incredibly excited to start this new chapter with Xace, and work alongside such a talented team and management. Transitioning into the fintech space, while still connected to iGaming, presents an exciting opportunity for growth and learning. I’m looking forward to applying my expertise to help Xace and its group companies achieve new heights commercially, while gaining deeper insights into the fast-evolving world of fintech,” said Petra Maria Poola.
Reuben Abel, CEO of Xace, said: “Petra’s extensive background in the iGaming sector, combined with her commercial acumen, makes her a valuable addition to the Xace team. She will play a crucial role in expanding Xace’s market presence and enhancing its suite of services tailored to the specific needs of the iGaming and fintech industries.”
The post Petra Maria Poola Joins Xace as Group Commercial Director appeared first on European Gaming Industry News.
JohnSlots and Popiplay are both on an upwards trajectory-two brands that have had a significant impact on the iGaming sector in their own ways. And now they’re coming together, as JohnSlots has just announced that it will review 40 Popiplay slots over the next year, covering the developer’s latest games and discussing their pros and cons for the studio’s growing audience of eager players.
Who are Popiplay and JohnSlots?
JohnSlots launched back in 2013 and quickly established itself as a trusted source for casino and slot reviews. It adopted a unique approach from the outset, hiring experienced writers and instructing them to follow a meticulous 15-point rating process that accounts for aspects such as:
• Gaming metrics—including the game’s RTP, payout frequency and maximum payout
• Gameplay—the enjoyability of the game and how easy it is to play
• Features—free spins, bonus rounds, jackpots, payline mechanics and other notable features
• Experience—how the game’s rules, features and paytable correspond to the actual gameplay experience
Every review is honest, and each one takes the writer about 16 hours to complete. Only when they are properly acquainted with the game will the writer start the review and provide their rating.
Popiplay & JohnSlots: What it Means
For JohnSlots, this partnership will provide its review team with 40 different titles, all released steadily throughout the next year. Some of these games have already been featured on the site, while others are in the works and undergoing that extensive review process, including September and October 2024 releases like Cultist, Baba Jam, Bubbles and Maxzilla.
Popiplay could also benefit, as it means the developer’s slots will be covered by one of the most experienced review teams in the sector. They will be subject to strict scrutiny, but if they emerge with positive ratings, it puts more eyes on those new releases.
Popiplay launched as recently as 2022, so it has only had a couple of years to make an impact. It has released a lot of slots in that time and is already making a name for itself, but a series of positive reviews could be a shot in the arm for this Scandinavian studio.
Its expanding portfolio already features at many online casinos, and as more operators and aggregators stand up and take notice, that number will increase. Collaborations like this one could help the studio’s reputation.
What it Means for Players
Online casino gamers are the ones who will benefit the most from this partnership:
• Honest and Transparent Reviews: There is no shortage of slot reviews out there, but JohnSlots adopts a different approach to the usual brief summaries. Every review is detailed and extensive, with a 15-point system that accounts for all important metrics and features.
• Free-Play Games: There are over 1500 slot reviews on the JohnSlots platform, and 98% of these host a demo game. The same will be true for most of the Popiplay titles that its team reviews, giving players a chance to spin them risk-free and make up their own minds.
• News on the Latest Popiplay Titles: Popiplay already has a substantial following, and those fans can read reviews of the latest slots shortly after their release. Despite spending over 16 hours on each review, the JohnSlots team works quickly and gets these reviews out while there is still plenty of buzz around the slot.
• A Cherry-Picked Selection: There are dozens of developers releasing hundreds of slots every year and giving players a seemingly endless selection. It can be overwhelming, but JohnSlots aims to narrow those releases down, highlighting the very best and showing players what makes them so special. It means that gamers can skip the filler and focus on the games that are actually worth playing.
The post JohnSlots Announces its Mission to Review the Latest Popiplay Slot Games appeared first on European Gaming Industry News.
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