AGCO
AGCO issues $70,000 in monetary penalties to three internet gaming operators for offering uncertified slot games
In order to protect the public interest and ensure Ontario’s internet gaming (igaming) market operates responsibly and with integrity, the Registrar of the Alcohol and Gaming Commission of Ontario (AGCO), has served three AGCO-registered internet gaming operators with Notices of Monetary Penalty for alleged infractions of the Registrar’s Standards for Internet Gaming (the Standards), pertaining to game integrity.
Contrary to Standards 4.08 and 4.09, Bunchberry Limited, Mobile Incorporated Limited and LeoVegas Gaming PLC are alleged to have provided games on their Ontario gaming sites that were not approved by the AGCO Registrar nor certified by an Independent Testing Laboratory (ITL) registered by the Registrar. In addition, contrary to Standard 1.22, the uncertified games that Mobile Incorporated Limited allegedly provided were from suppliers who are not registered with the AGCO.
The Standards were put in place to protect Ontarians from potential harms while ensuring game integrity and fairness. They include clear requirements for operators and gaming-related suppliers to cease all unregulated activities and to only provide games that have been certified by an AGCO-registered ITL against the Standards, in order to participate in Ontario’s regulated, open igaming market.
A registered operator served by the AGCO with Notice of Monetary Penalty has the right to appeal the Registrar’s action to the Licence Appeal Tribunal (LAT), which is an adjudicative tribunal independent of the AGCO and part of Tribunals Ontario.
QUOTES
“The AGCO holds all registered operators to high standards of responsible gambling, player protection and game integrity, and monitors their activities in the interest of Ontarians. A critical feature of our regulatory framework requires operators to only offer games that are from registered gaming suppliers and have been certified by an AGCO-registered independent testing laboratory to meet the highest standards of game integrity. Ontarians who choose to play on registered sites need the assurance that the games being provided meet these requirements.”
Tom Mungham, Chief Executive Officer and Registrar – AGCO
ADDITIONAL INFORMATION
Contrary to Standards 1.22, 4.08 and 4.09, Mobile Incorporated Limited is alleged to have committed the following infractions:
- the Registrant provided uncertified games from two unregistered suppliers on their Ontario gaming site and, based on the Registrar’s assessment of the particular circumstances, in accordance with AGCO Board Guidelines, has been served an Order of Monetary Penalty totaling $30,000 for these alleged infractions.
Contrary to Standards 4.08 and 4.09, LeoVegas Gaming PLC is alleged to have committed the following infractions:
- The Registrant provided an uncertified game on their Ontario gaming site and, based on the Registrar’s assessment of the particular circumstances, in accordance with AGCO Board Guidelines, has been served an Order of Monetary Penalty totaling $25,000 for this alleged infraction.
Contrary to Standards 4.08 and 4.09, Bunchberry Limited is alleged to have committed the following infractions:
- The Registrant provided uncertified games on their Ontario gaming site and, based on the Registrar’s assessment of the particular circumstances, in accordance with AGCO Board Guidelines, has been served an Order of Monetary Penalty totaling $15,000 for these alleged infractions.
AGCO
Prime Skill Games Inc. Official Response to AGCO Press Release

As CEO of Prime Skill Games Inc., I feel compelled to address recent comments made by the Alcohol and Gaming Commission of Ontario regarding so-called unapproved gambling machines in convenience stores across the province.
Let me be perfectly clear
Our machines are not gambling devices. They are entirely skill-based, fully compliant with the law, and built on the fundamental idea that players are in control. The outcome of every session is determined solely by the player’s ability, not by random chance.
Prime Skill Games is proud to be the only true skill game operating in Ontario today.
We categorically reject any suggestion that our products fall under the definition of unregulated gambling. Such statements are inaccurate, misleading, and fail to recognize the critical distinction between games of skill and games of chance.
We stand firmly behind the legality of our machines and the integrity of our operations. We will demonstrate this through every available means, whether through legal documentation, expert analysis, or, if necessary, before the courts. We are prepared and unafraid to defend the truth.
To our players, partners, and business community, we want to reassure you that our mission has not changed. We are committed to offering a responsible, transparent, and innovative entertainment experience. We will not be intimidated by broad and baseless accusations, and we will continue to move forward with strength and clarity.
Sincerely
Matt Zamroźniak
Chief Executive Officer
Prime Skill Games Inc.
The post Prime Skill Games Inc. Official Response to AGCO Press Release appeared first on Gaming and Gambling Industry in the Americas.
AGCO
AGCO takes action to remove unapproved gambling machines from Ontario convenience stores

The Alcohol and Gaming Commission of Ontario (AGCO) is continuing its efforts to combat unregulated gambling and protect the public. As part of these efforts, the AGCO took steps this week to revoke the lottery seller registrations of a number of retailers in the GTA that were found to be offering unapproved electronic gambling machines under the Prime Slot brand.
The AGCO regulates all gambling in the province of Ontario to ensure gambling products and gaming sites are held to high standards of game integrity, player safety, and the protection of minors and vulnerable individuals.
Over the past decade, unregulated gaming machines have increasingly proliferated across North America. While they largely rely on chance like traditional slot machines, manufacturers have claimed they are games of skill and have installed terminals in convenience stores and other locations where gaming machines would otherwise be prohibited.
The AGCO will continue to take every action within its authority to protect the public against the risks that these unregulated machines pose – particularly in locations easily accessible to children and youth.
A registered lottery seller served with a Notice of Proposed Order to revoke their registration has the right to appeal the AGCO’s action within 15 days to the Licence Appeal Tribunal (LAT), an adjudicative tribunal that is part of Tribunals Ontario and independent of the AGCO.
“Unapproved gambling machines have no business being in convenience stores or other locations, particularly those that are available to children and youth. ” – Dr. Karin Schnarr, Chief Executive Officer and Registrar, AGCO
Background:
Under Section 10(b) of the Gaming Control Act, the Registrar shall refuse to register an applicant as a supplier or to renew the registration of an applicant as a supplier if there are reasonable grounds to believe that the applicant will not act as a supplier in accordance with law, or with integrity, honesty, or in the public interest.
Under Section 12 of the Gaming Control Act, the Registrar may propose to suspend or to revoke a registration for any reason that would disentitle the registrant to registration or renewal of registration under section 10 if the registrant were an applicant.
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AGCO
AGCO Updates Responsible Gambling Training Standards for Gaming and Lottery

As of July 11, 2025, the Alcohol and Gaming Commission of Ontario (AGCO) no longer requires Registrar approval for responsible gambling (RG) training programs for casino and lottery employees. This change applies to both the Gaming and Lottery Standards and supports a more flexible, outcomes-based approach.
What’s changing
• Standard 2.5 has been updated to remove the need for Registrar approval of RG training.
• Training must still be mandatory, regularly updated, and based on best practices.
• Employees must understand responsible gambling, their role in player protection, and how to support those showing signs of gambling harm.
What this change means for operators and lottery retailers
• Casino and lottery operators now have more flexibility to design and update RG training.
• Existing PlaySmart training remains valid.
Why this change matters
This change reduces red tape, encourages innovation, and maintains Ontario’s high standards for player protection. This also aligns with AGCO’s outcomes-based regulatory approach and brings greater consistency across gaming sectors, including iGaming.
The post AGCO Updates Responsible Gambling Training Standards for Gaming and Lottery appeared first on Gaming and Gambling Industry in the Americas.
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