Canada
Exceptional Results for Loto-Québec
End of the third quarter of fiscal 2022–2023
Loto-Québec posted total revenues of $2.225 billion and a consolidated net income of $1.204 billion at the end of the third quarter of 2022/2023.
It is its best performance since the Tobacco Control Act came into force, significantly impacting traffic at gaming establishments. These represent increases of $521.9 million (+30.7%) and $295.8 million (+32.6%), respectively, over the same period last year. Increases over the three first quarters of the pre-pandemic fiscal year (2019/2020) amount to 5.8% for revenues and 11.3% for net income.
Sound management efforts continued across all sectors, which resulted in an excellent ratio of total expenses to revenues of 28.2%, compared to 30.9% over the same period in fiscal 2019/2020.
“Our teams’ sustained efforts led us to these exceptional results and to our best performance in 17 years. All indications are that we will be able to pay a higher dividend than expected to the government and that benefits all Quebecers. I’m very proud of our work,” the President and CEO of Loto-Québec, Jean-François Bergeron, says.
“Thank you to our teams for incessantly improving our on-site and online entertainment offer, providing our customers with a quality experience and magical moments. The excitement our renewed programming and offer created is palpable at our casinos and gaming halls. Many acts of generosity highlighted this quarter, including our participation in the government of Québec’s Entraide campaign. We also supported other causes with our Détaillants de Cœur initiative and remained committed to the fight against food insecurity by organizing, among other things, activities benefiting the Moisson organizations.”
Results by sector for the period between April 1 and December 26, 2022:
Lottery
Lottery revenues amounted to $742.2million, which is a $2.6M (+0.4%) increase over the same period in 2021/2022. Lotto Max performed well. It paid more grand prizes of $50 million or more and more Maxmillions than during the same period in 2021/2022. Online lottery sales revenues represent 13.0% of the sector’s total revenues, compared to 3.7% for the same period in 2019/2020.
Casinos and gaming halls
Casino and gaming hall revenues stand at $829.3 million for a $313.9M (+60.9%) increase over the same period in 2021/2022 and a $69.0 million (+9.1%) increase over the same period in 2019/2020. The increase over last year can be explained in part by gaming location closures in 2021, whereas operations have returned to normal since the current fiscal year began. Online casino sales revenues represent 24.3% of the sector’s total revenues, compared to 9.1% for the same period of the pre-pandemic fiscal year.
Gaming establishments
Gaming establishment revenues amounted to $686.5 million, which is a $214.5M (+45.4%) increase over the same period in 2021/2022. Revenues from video lottery terminals remain similar to their pre-pandemic levels. The increase can be explained by the same factor as for casinos and gaming halls: establishment closures in 2021.
Quarterly highlights and CSR contributions for the period between September 27 and December 26, 2022:
Loto-Québec paid $397.1 million to lottery, network bingo and Kinzo winners over the quarter, totalling $1.103 billion since April 1. There were 32 new millionaires during the quarter, for a total of 69 since the beginning of the fiscal year.
Another phase of the 100% Legal campaign was rolled out. This time, its message focused on the local aspect: 100% of the amounts played on LotoQuebec.com remain in Québec and benefit the entire population.
New sportsbooks were set up, to the delight of sports fans. The first one was at the Casino du Lac-Leamy in November and the second at the Salon de Jeux de Trois-Rivières in January, shortly after the end of the quarter.
The 40 Célébration attendees were able to enjoy the gala in person this year at the Théâtre du Casino du Lac-Leamy. Sébastien Benoit, Gregory Charles and Véronic DiCaire hosted the event, which wowed not only attendees, but also all 1,290,000 viewers.
The corporation signed a new agreement with Gestev to handle programming at the Théâtre du Casino du Lac-Leamy. Just as it has been doing at the Cabaret du Casino de Montréal for the last year, this major event producer now offers a varied line-up of performances to the public of the National Capital Region as well.
The third edition of the campaign inviting players to manage their gaming took place in October, focusing on the importance of setting limits. It aimed at encouraging players on LotoQuebec.com to voluntarily set time and loss limits.
Loto-Québec supports several causes and non-profit organizations. Such initiatives, now under the Giving Back is a Win-Win program, made it possible for causes dear to Quebecers to receive over $1 million this fall.
Three of our establishments renewed their BOMA BEST certification this quarter, which recognizes excellence in energy and environmental management and performance in commercial real estate. The Casino du Lac-Leamy received the top certification level: Platinum.
Loto-Québec is committed to highlighting the creative and innovative spirit in the field of gaming and entertainment and, more broadly, of innovation by supporting the next generation. The corporation attended the MEGAMIGS festival and HUB Montréal, in addition to awarding several grants.
AGLC
Casino ATM Scam in Edmonton Reveals Money Laundering and Drug Links

Law enforcement in Alberta continues to search for the last suspect in a sophisticated fraud operation that targeted ATMs in Edmonton-area casinos and resulted in over CAD 1 million ($720,487) in losses throughout Western Canada.
The Royal Canadian Mounted Police (RCMP) has confirmed that Hisham Ismaeel, 28, remains at large with a province-wide warrant for his arrest. He faces charges of fraud exceeding $5000 and possessing proceeds of crime. Police have already arrested four other men linked to the scheme. Investigators describe the operation as a well-planned effort to exploit financial systems and clean dirty money.
The accused, Elliot Miao, 42, Van Bau Ta, 39, Hassan Jaafar Haydar Ahmad, 37, and Dennis Jones, 42, showed up in the Alberta Court of Justice last week. They face charges from fraud and money laundering to owning criminal property. Miao also has a narcotics trafficking charge after police found cocaine when they searched with warrants.
Investigators claim the group made coordinated withdrawals at several casino ATMs, timing their transactions to avoid getting caught. This action messed up ATM networks in the area and showed flaws in the systems that banks and casinos use to stop misuse.
The RCMP Federal Policing Northwest Region led an investigation that involved six search warrants in Edmonton. The Edmonton Police Service, the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), Alberta Gaming, Liquor and Cannabis (AGLC), and several banks supported this effort. Officials said the case shows how teamwork between public agencies and the private sector plays a key role in combating modern financial crime.
AGLC representatives pointed out that casino operators in the province must follow strict reporting and surveillance rules under Canada’s anti-money laundering laws. The specific casinos affected remain unnamed, but the Edmonton region has seven licensed facilities. AGLC said its policies helped spot problems and backed the RCMP’s investigation.
Compliance experts say this fraud shows how criminals change their methods to take advantage of weak spots in reporting limits and transaction checks. They claim that casinos, which deal with lots of cash, are still easy targets unless they keep improving their detection systems and teach their front-line workers to notice coordinated actions like several big withdrawals happening one after another.
For now, the case highlights both the money and crime aspects of casino-related fraud. Besides the million-dollar losses, finding drugs during the raids points to a bigger criminal operation where financial crimes and drug dealing overlap.
The post Casino ATM Scam in Edmonton Reveals Money Laundering and Drug Links appeared first on Gaming and Gambling Industry in the Americas.
Bragg Gaming
Bragg Confirms Cyber Attack – Hackers Access Internal IT Systems

Bragg Gaming Group, a leading online gaming technology provider, has confirmed a major cybersecurity incident that compromised its internal IT infrastructure in the early hours of Saturday, August 16, 2025.
The company detected unauthorized intrusion attempts that successfully breached its internal network, triggering an immediate and comprehensive incident response.
Key Takeaways
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Bragg Gaming Group experienced a cybersecurity breach involving access to internal IT systems.
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No customer personal data or payment information appears to have been compromised.
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The company has enacted full containment and investigation protocols.
Details of the Breach
According to a preliminary forensic analysis by Bragg’s internal security team, the attack was a targeted breach aimed at the company’s internal computer environment. While the exact method of intrusion is still under investigation, early indicators suggest a sophisticated exploit of internal network vulnerabilities.
Fortunately, the company’s customer-facing systems, including sensitive user data and financial information, appear to have been unaffected. Bragg’s existing encryption protocols and access control systems successfully prevented the attackers from accessing customer information.
Immediate Response Measures
In response to the breach, Bragg launched a multi-tiered containment strategy, including:
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Network Segmentation to isolate affected systems
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Enhanced Monitoring of data flows across its Remote Games Server (RGS) platform
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Security Audits of critical infrastructure, including the Bragg Hub and PAM systems
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Engagement of Independent Cybersecurity Experts to assist in incident analysis and system hardening
Bragg’s Security Operations Center has also elevated its alert level, initiating 24/7 monitoring across all server clusters and network endpoints. In addition, company-wide penetration testing is now underway to proactively identify any residual vulnerabilities.
Business Continuity Maintained
Despite the severity of the breach, Bragg reports that its operations remain unaffected. All gaming services, including iCasino and sportsbook offerings across regulated markets, continue to function without disruption.
“While this incident is deeply concerning, we are confident in the rapid and thorough response initiated by our team,” a company spokesperson stated. “We remain committed to protecting our infrastructure, our partners, and most importantly, our players.”
Looking Ahead
As part of its response, Bragg has also launched mandatory security awareness training for all employees to reinforce best practices and prevent future incidents.
Cybersecurity analysts will continue working with Bragg to determine the full scope of the attack, improve system resilience, and maintain the trust of its users and stakeholders.
Bragg’s handling of the incident highlights both the evolving nature of cybersecurity threats and the importance of robust, responsive defense systems in the digital gaming sector.
Source: cybersecuritynews.com
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AGCO
AGCO Removes Cap on Seller Commission for Charitable Lottery Products

The Alcohol and Gaming Commission of Ontario (AGCO) has updated several lottery policies to remove the cap on seller commission for Paper Raffles and Media Bingo, along with removing the prohibition on Catch the Ace paper lotteries, to align with other charitable lottery products.
Licensed charities may now negotiate commissions directly with sellers and determine commissions, provided they are reasonable and tied to the cost of service provided by the seller.
These updates further the AGCO’s commitment to adopt an outcomes-based regulatory approach and reduce burden for the charitable gaming sector. Local charitable organizations will have greater flexibility to make decisions that best serve their fundraising objectives.
Important Reminders
• Charities must still receive approval for other expenses incurred under their licence and retain receipts for seller commission paid.
• Licensing authorities will not require documentation to be submitted as part of the application process, however, charities are still subject to audit to determine compliance.
• Charities are reminded of their legal requirement to meet their obligations under the Criminal Code and with respect to conducting and managing a charitable gaming scheme.
• As with all licensed charitable lottery events, charities must take the necessary steps to ensure that they are conducting and managing the lottery event within Ontario.
For charitable gaming-related inquiries, email an AGCO Eligibility Officer at [email protected] or call AGCO Customer Service at 1-800-522-2876, Monday to Friday from 8:30 a.m. to 5 p.m.
The post AGCO Removes Cap on Seller Commission for Charitable Lottery Products appeared first on Gaming and Gambling Industry in the Americas.
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