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Canada

MGC Debuts Voluntary Self-Exclusion Program for Sports Wagering

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The Massachusetts Gaming Commission (MGC) has announced that a Voluntary Self-Exclusion (VSE) list has been established specifically for sports wagering.

Since the first casino in Massachusetts opened in 2015, more than 1700 people have enrolled in a VSE program for casino gaming, and today there are 1329 individuals enrolled. The VSE programs are designed to allow those who want to regain control a means to restrict their access to gambling for a pre-determined amount of time. With the introduction of sports wagering, individuals will have the option to self-exclude from casino gaming floors, retail and digital sportsbooks, or both forms of gambling.

Individuals interested in excluding themselves from retail sportsbook locations or mobile/online sports wagering apps are able to enroll in VSE over the phone at 1.800.GAM.1234, online at gamesensema.com, or in-person at a GameSense Info Center at Plainridge Park Casino, MGM Springfield or Encore Boston Harbor.

Those currently on the casino VSE list will remain so and will continue to be excluded from the casino floor including the soon-to-be-opened sportsbooks.

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According to a 2022 study conducted by researchers at UMass Amherst, an estimated 13-20% of Massachusetts adults have engaged in sports betting ahead of the law that legalized sports wagering in the Commonwealth. The same study found evidence that the introduction of sports wagering and participation in sports wagering led to an increase in gambling harms.

“VSE programs are proven to be a successful tool for those who need a break from gambling to manage their own play. In light of research we have at our disposal, the MGC and our licensees are committed to offering these types of programs and a range of other resources to help gamblers in the Commonwealth,” said MGC Chair Cathy Judd-Stein.

An early evaluation of the VSE program in Massachusetts found that enrolees reported significant improvements in gambling problems, mental health, and relationship quality six months after enrolling.

“While VSE is one way to help people struggling with a gambling problem, we highly recommend they also seek treatment from a qualified clinician,” said Mark Vander Linden, MGC Director of Research and Responsible Gaming.

The Massachusetts Problem Gambling Helpline (800-327-5050) can provide callers with information about treatment and other resources.

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“Massachusetts has provided innovation and leadership in the realms of problem and responsible gambling. This early and comprehensive approach to VSE continues in that tradition. We hope that anyone in need of a conversation and some help with minimizing the impact gambling has on their life will consider this evidence-based program,” said Marlene Warner, CEO of the Massachusetts Council on Gaming and Health.

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Canada

ComeOn Group adds sportsbook to its offering in Ontario

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ComeOn Group announced a significant milestone in its sportsbook expansion journey with the addition of sportsbook to their offering in Ontario following the successful acquisition of the required permits. This addition represents a strategic advancement in the Groups sportsbook growth trajectory where they are set to double its sportsbook business in the coming years.

ComeOn Group is one of 51 active operators in Ontario. The Ontario market has experienced robust growth since its launch, reaching C$6.7 billion in revenue in 2023.* By 2029, the market is forecasted to grow by a total of 29%, with 2024 expected to close with a 20% increase.

ComeOn keeps investing in its sportsbook business acceleration that is powered by its proprietary sportsbook platform and in-house risk management and trading team. As a multi product vertical operator, ComeOn is striving to give its customer base a safe and exciting entertainment destination and this approach is now expanded to their Ontario audience.

Juergen Reutter, Chief Executive Officer at ComeOn Group, said: “We are very excited about the opportunities this new milestone opens up for us. As a casino-led operator it represents a key part of our sportsbook strategy to double our business in the coming years. Like in any of our other markets, we are striving for a differentiated sportsbook entertainment experience that is powered by our in-house technology. Our goal is to deliver top-tier entertainment to our players while fostering safe and innovative gaming experiences.”

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*Source – H2GC H2 Ontario Data 25.10.2024 (excl. Lottery)

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BCLC

INTRALOT Announces New Project with the British Columbia Lottery Corporation for Online Lottery Platform

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INTRALOT S.A. has announced the undertaking of a new project between the British Columbia Lottery Corporation (BCLC), the sole lottery operator for the Government of British Columbia in Canada, and INTRALOT Inc., its US subsidiary, for the provision of an online lottery platform. The project also includes the digitalization of the existing land-based network.

The solution will be based on the Player X platform, part of the Lotos X ecosystem, and adds to the company’s overall partnership with BCLC, which has been extended until 2028.

INTRALOT is a leading player in a changing world of gaming. With significant experience in looking forward and anticipating emerging trends, the company provides future-proof solutions to regulated lottery and gaming operators around the world.

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Canada

Relax Gaming joins forces with PointsBet to strengthen footprint in Ontario

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Relax Gaming, the iGaming aggregator and supplier of unique content, has significantly enhanced its presence in the Ontario market through an agreement with leading Canadian operator, PointsBet.

This partnership reinforces Relax Gaming’s aim to become a standout provider across North America, having already gained early success in Ontario. Relax became one of the first suppliers to deliver content to the region’s players in March 2022, debuting with over 120 games across multiple operators.

PointsBet pride themselves as one of Canada’s leading operators offering unmatched speed, ease of use, and a comprehensive array of pre-game and in-play sports betting options. This is complemented by a top-tier online casino which will now be boosted with the integration of Relax’s portfolio of slots and live dealer options.

With its authentic Canadian approach, PointsBet prioritises technology that minimises external dependencies to maintain control over its platform and has a commitment to responsible gambling best practices, ensuring a safe and secure environment for all players.

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Martin Stålros, CEO at Relax Gaming, said: “Since we launched in Ontario we have enjoyed tremendous success, with our content hitting the sweet spot for the broad range of players in the Canadian province. This partnership with PointsBet will strengthen our presence in the market as the region’s leading operator integrates our rich content portfolio which will engage its player base.”

Scott Vanderwel, Chief Executive Officer at PointsBet, added: “Relax Gaming has established a strong reputation across North America and in Ontario in particular. The impressive range of content that will be integrated into our platform will increase engagement within our online platform and we are delighted to be able to provide more immersive experiences to our audiences.”

Established as one of the industry’s leading B2B suppliers, Relax Gaming was awarded GGA’s Product Launch of the Year in February 2023 for Dream Drop Jackpots. Money Train 3 names the 2023 CasinoBeats Game Developer Awards amongst its 6 Slot of the Year titles, while the brand also won the award for Skill Games Supplier at the 2023 EGR B2B Awards along with the Innovation in Mobile award at the 2023 SBC Awards.

Relax Gaming provides more than 4,000 online casino games, from its high-performing proprietary slots to a significant, varied library of content from hand-picked third-party studios via its partnership programmes.

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