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European Gaming Congress 2024

Canada

RGC Approves PointsBet for Accreditation Under the RG Check Program

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PointsBet USA and PointsBet Canada announced they have been approved for accreditation under the RG Check program, provided by the Responsible Gambling Council.

Based in Toronto, the Responsible Gambling Council (RGC) is a leading international authority on responsible gaming. RGC operates independently from the gaming industry, allowing it to offer unbiased insights and services for land-based and online gaming providers.

RG Check, developed by the RGC’s Centre for the Advancement of Best Practices, is the most comprehensive and rigorous responsible gambling accreditation program in the world. RG Check was created in consultation with a broad set of stakeholders, from policy makers, to gaming providers, and from players to problem gamblers. Accreditation is granted for three years after careful review by responsible gaming specialists and a prestigious and independent Accreditation Panel. It is designed to meet or exceed all existing responsible gambling regulatory requirements while also providing a concrete roadmap for implementing broadly stated industry responsible gambling codes of practice.

“At PointsBet, we strive to deliver a product that enhances the sports viewing experience which seamlessly integrates responsible gambling best practices. Since our entry into the North American market, we’ve focused our efforts on understanding the complexities of responsible gambling safeguards and implementing a responsible gambling strategy that educates, protects, and supports players,” Teresa Fiore, Responsible Gambling & CSR Manager at PointsBet USA, said.

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“It is a tremendous honor to receive this recognition and validation of our commitment to player protection from the Responsible Gambling Council. Our promise is to continue prioritizing best responsible gambling practices while always striving to provide an unrivalled experience to sports bettors and gaming enthusiasts,” Chantal Cipriano, Vice President of Legal, Compliance & Government Relations at PointsBet Canada, said.

As part of the accreditation process, program staff thoroughly reviewed PointsBet.com and PointsBet.ca based on the nine RG Check standards and entailed a comprehensive review of documentation and training, employee interviews, employee surveys, and a testing of the websites.

“Congratulations to PointsBet on successfully completing and achieving Responsible Gambling Council’s RG Check iGaming Accreditation for its sites, PointsBet.ca and PointsBet.com. This achievement is a strong demonstration of PointsBet’s commitment to prioritizing player protection, education and harm minimization throughout its operations. RG Check is an invaluable tool for managing risk and monitoring the overall effectiveness of RG programming, and provides a roadmap for continuous improvement. RGC is proud to provide PointsBet with ongoing support in its responsible gambling journey,” Shelley White, CEO of RGC, said.

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Canada

Relax Gaming joins forces with PointsBet to strengthen footprint in Ontario

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Relax Gaming, the iGaming aggregator and supplier of unique content, has significantly enhanced its presence in the Ontario market through an agreement with leading Canadian operator, PointsBet.

This partnership reinforces Relax Gaming’s aim to become a standout provider across North America, having already gained early success in Ontario. Relax became one of the first suppliers to deliver content to the region’s players in March 2022, debuting with over 120 games across multiple operators.

PointsBet pride themselves as one of Canada’s leading operators offering unmatched speed, ease of use, and a comprehensive array of pre-game and in-play sports betting options. This is complemented by a top-tier online casino which will now be boosted with the integration of Relax’s portfolio of slots and live dealer options.

With its authentic Canadian approach, PointsBet prioritises technology that minimises external dependencies to maintain control over its platform and has a commitment to responsible gambling best practices, ensuring a safe and secure environment for all players.

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Martin Stålros, CEO at Relax Gaming, said: “Since we launched in Ontario we have enjoyed tremendous success, with our content hitting the sweet spot for the broad range of players in the Canadian province. This partnership with PointsBet will strengthen our presence in the market as the region’s leading operator integrates our rich content portfolio which will engage its player base.”

Scott Vanderwel, Chief Executive Officer at PointsBet, added: “Relax Gaming has established a strong reputation across North America and in Ontario in particular. The impressive range of content that will be integrated into our platform will increase engagement within our online platform and we are delighted to be able to provide more immersive experiences to our audiences.”

Established as one of the industry’s leading B2B suppliers, Relax Gaming was awarded GGA’s Product Launch of the Year in February 2023 for Dream Drop Jackpots. Money Train 3 names the 2023 CasinoBeats Game Developer Awards amongst its 6 Slot of the Year titles, while the brand also won the award for Skill Games Supplier at the 2023 EGR B2B Awards along with the Innovation in Mobile award at the 2023 SBC Awards.

Relax Gaming provides more than 4,000 online casino games, from its high-performing proprietary slots to a significant, varied library of content from hand-picked third-party studios via its partnership programmes.

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Canada

Jackpot Digital Receives Approval from the Saskatchewan Liquor and Gaming Authority

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Jackpot Digital, a leading manufacturer of electronic multiplayer dealerless poker tables, has announced that it has received approval from the Saskatchewan Liquor and Gaming Authority (SLGA) to act as a registered supplier of gaming supplies and services to regulated casinos in the Canadian province of Saskatchewan.

The approval follows the Company’s news release dated February 6, 2024, announcing the signing of a licensing agreement with the Saskatchewan Indian Gaming Authority (SIGA) to install the Company’s Jackpot Blitz dealerless poker ETGs into SIGA casinos.

SIGA operates seven casinos and Playnow.com in Saskatchewan. At the outset, SIGA proposes to install Jackpot Blitz machines at its Dakota Dunes and Gold Horse Casino properties, located in Saskatoon and Lloydminster, respectively.

Jackpot CEO Jake Kalpakian said: “We are excited to receive approval as a gaming equipment supplier in Saskatchewan. This represents the first major jurisdictional, non-tribal license received by Jackpot during our continuing expansion into the land-based casino market. We have many more license applications underway in the US and other Canadian provinces, which will dramatically impact our ability to accelerate the rollout of Jackpot Blitz across North America.”

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Calgary Sports and Entertainment Corporation

Play Alberta, CSEC Extend Partnership

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Teams under the Calgary Sports and Entertainment Corporation (CSEC) banner have expanded their long-term partnership with Play Alberta, the province’s premier iGaming destination. As part of the agreement, the Flames will feature AGLC’s responsible gambling program, GameSense, on their home helmets and a Play Alberta insignia displayed on their home jerseys. The Stampeders, Wranglers, and Roughnecks will integrate the Play Alberta logo onto their uniforms.

“There’s significant importance now to showcase meaningful responsible gambling efforts in the iGaming industry. I’m proud of our initiatives to provide GameSense with such a visible platform. GameSense promotes healthy gambling habits online and in person and including AGLC’s responsible gambling platform over the course of this partnership is a huge accomplishment,” Kandice Machado, Chief Executive Officer at AGLC.

The agreement makes Play Alberta the exclusive sports betting and online gaming partner of the Flames, Wranglers, Stampeders, and Roughnecks. Through the partnership, Play Alberta and CSEC will develop unique partnerships and in-arena giveaways during the season.

“Through GameSense, our partnership with Play Alberta equips our fans with the knowledge required if they wish to participate in gaming while they support their home team. We are both proud and excited to extend our relationship with Play Alberta that makes cheering for our teams that much more fun while also generating revenue to support the quality of life for Albertans,” said CSEC President and CEO Robert Hayes.

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Alberta is the first jurisdiction in North America to partner with professional sports franchises and integrate PlayAlberta.ca and social responsibility branding onto uniforms. It upholds AGLC’s commitment to responsible play, raising awareness of GameSense and Self-Exclusion, resources that give bettors the tools they need to make healthy gambling choices.

In addition, proceeds generated through the website go toward the province’s General Revenue Fund. In 2023–24, $235 million was generated for programs and services that Albertans rely on every day through Play Alberta, an increase of more than $42 million from the previous year.

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