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Interview: Juice Reel’s CEO on how its bet tracking tool and Crowdsourced Insights is elevating the experience for data-driven bettors

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Juice Reel is on a mission to become the ultimate ecosystem for the modern sports bettor. With its mobile app synced to 250+ sportsbooks, the data it collects is unprecedented and has become a must-have tool for bettors looking to make better wagering decisions.

For sportsbooks, Juice Reel is now an effective acquisition and retention engine. Not only does the app drive users to place bets with regulated operators, the company’s new subscription-based Crowdsourced Insights is delivering valuable insight that data-driven bettors crave. 

Gaming Americas spoke to Ricky Gold, CEO of Juice Reel, to learn more about the company’s model, how its range of features work, and what the future holds for sports betting in the US.

 

For those new to Juice Reel, can you explain how your bet tracking and analytics tool works exactly and the reasoning behind developing such a product?

The Juice Reel app allows sports bettors to automatically link in any betting platform or website within seconds, instantaneously uploading their open and historic bets to the platform. Juice Reel offers useful analytics to our users and while this data-syncing automation is convenient for them, we want to support the wider betting industry as well and provide value to sportsbooks. The data we are accruing is not bounded by any market or operator, so essentially, we are establishing a complete understanding of bettors that use the Juice Reel app. This allows us to leverage this understanding and user-data in order to support sportsbooks in the most efficient way, allowing them to maximize player retention and acquisition.

How is the tool unique compared to other solutions available within the market?

From the bettor’s perspective, no tool on the market is really comparable when it comes to bet tracking and analytics. It all starts with a sportsbook-agnostic automation, our platform is allowing users to connect with over 250+ sportsbooks, effectively ending the era where users had to manually type bets one by one or keep spreadsheets. Once we leverage and repackage the data synced onto our app, we are able to create useful and actionable insights for users that cannot be found outside of Juice Reel. Furthermore, we are working on evolving Juice Reel so that it can be more than just a tool used for tracking and insights, instead becoming a centralized bet-placing platform. Our insights help users decide what to bet on, but then the question arises “with which sportsbook do I place the bet with”. We want to help our users find the best sportsbook to place their bet on, one that perfectly matches each user according to the data and insights we collect.

This key feature is how Juice Reel helps sportsbooks, and more than just bringing operators a new bettor that hasn’t signed up with them yet, Juice Reel will expand the lifetime value that a player is worth to a sportsbook. This is done by our platform initiating bets – our insights, particularly real-time live betting insights, will prompt a user to place a bet that they may have not placed if they were betting without the help of Juice Reel. When our insights are producing a bet that wouldn’t have been initiated without our platform, this effectively grows the total addressable market withing the sports betting industry. Ultimately, if through our features a user bets more than they would’ve, then this expands the industry as a whole.

For bettors, how easy is it to register their bets into the app? Can they seamlessly place bets through the app too?

Connecting your sportsbook into Juice Reel takes about one minute.  It’s incredibly simple, straightforward, and most importantly, you only have to connect the sportsbook once. This allows the user to continue where they left off the day before, ensuring they experience a seamless long-term betting environment.

Users today can’t place bets directly though our app, but we are looking to expand on this by implementing a feature which could speed up this process. In the near future, if a user clicks a bet/insight it will automatically pop open the respective sportsbook app and pre-load the exact bet you were looking at. This is yet another example of how we help sportsbooks, by bringing them more betting volume.

 

Just how important is the tracking tool from a responsible gambling perspective? Does the tool only work alongside regulated sportsbooks in legalized markets?

Reducing unregulated gambling and promoting responsible play is at the core of Juice Reel’s ethos, this is reflected not only in our features, but also in our business model. Juice Reel users can upload betting data from both regulated and unregulated platforms. While Juice Reel has no deals with any unregulated platform, we aggregate data from as many sources as possible in an effort to drive users to sign up and place bets solely with regulated operators. Juice Reel never promotes or facilitates illegal gambling, and our business model is designed in a way to capitalize off the ability of directing users and their bets to regulated platforms.

Providing users with a seamless and automated bet tracker gives users a comprehensive understanding of their betting habits and their profit/loss across all the platforms. Empowering users with this information is at the core of what it means to gamble responsibly, we’re allowing sports bettors to clearly see and analyze their spending habits, as well as pointing out unsuccessful betting patterns.

 

Tell us more about Crowdsourced Insights? How does the subscription service work?

An entire industry exists around “following the smart money” and data-driven bettors are always looking to figure out what team the “sharps” are betting on, such as professional bettors or those with long track records of success. There is a massive flaw in how bettors are deducing where the sharp or smart money is – they automatically assume that if there’s a lot of money and a lack of people betting on one particular side of a game, this must be where the easy money is. It’s important to note that big bettors don’t necessarily mean smart bettors, historical performance is the only barometer to determine a bettor’s overall performance.

Due to the fact that users sync in all of their betting data, Juice Reel can clearly identify which players are historically profitable bettors and which are failing to bet successfully. By using the betting data each user has synced in, Juice Reel is able to analyze and package the data into actionable insights. One example unique to Juice Reel is that for a given game, Juice Reel can show subscribers what side of a game the top 10% historical performers are on and what side the bottom 10% performers are on. So, in a case where historical winners and losers are betting different sides of a game, subscribers can tail profitable bettors.

 

Finally, in what ways do you envisage the tool to evolve over the coming months and years? Will you add any new features to the ecosystem?

With the industry mindset slowly evolving from an ‘acquire bettors at all costs’ mentality to one where there’s a focus on customer retention and betting volume, Juice Reel is at the forefront of that industry shift and primed to be a major beneficiary of this future macroeconomic change. Juice Reel is evolving from being a bet tracking tool to being an actionable betting platform. Without revealing too much, all of our future features will be designed to reward users and create value for bettors, while also driving players and betting handle to regulated sportsbooks.

We want to bring an Expedia-meets-Robinhood-like experience for both pre-game and in-play betting. We want users to use Juice Reel so they can be informed and supported in regard to everything related to sports betting. We want them to use the app in order to decide what to bet and with whom to place the bet with. Whilst also following their bets through a game and placing live bets using our Live Value feature. By recycling the betting data into insights, we can reward users for contributing their betting activity to the community, thus creating a sports-betting ecosystem that sees everyone playing in a sustainable, supportive, mutually beneficial and safe environment.

 

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Rivalry Reports Q1 2025 Results Highlighting Strengthened Unit Economics, Operating Leverage, and Strategic Progress

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Rivalry Corp., an internationally regulated sports betting and media company, announced financial results for the three-month period ended March 31, 2025 (“Q1 2025”). All dollar figures are quoted in Canadian dollars unless otherwise noted.

Q1 2025 was the first full quarter operating under Rivalry’s restructured model, following a company-wide transformation that began in Q4 2024. This included a strategic shift toward high-value users, deep cost rationalization, significant product upgrades, and tighter execution across every layer of the business. The result is a streamlined, modernized operating model with materially improved performance and long-term leverage.

“This quarter marks the full emergence of Rivalry 2.0 – leaner, sharper, and structurally stronger,” said Steven Salz, Co-Founder and CEO of Rivalry. “We’ve rebuilt the foundation of the business around high-efficiency acquisition, high-value users, and a proprietary product – and we’re already seeing the impact. Rivalry today is not just a leaner version of itself – it’s a fundamentally different company built for scalability.”

Key Highlights

  • Net revenue of $1.3 million, consistent with the preliminary results announced on April 16, 2025. While temporary sportsbook margin variance impacted topline outcomes, underlying KPIs continued to improve and validate the strength of Rivalry’s rebuilt model.
  • Operating expenses decreased 58% year-over-year to $4 million in Q1 2025, down from $9.6 million in Q1 2024.
  • Net loss reduced by 43% to $3.0 million in Q1 2025 from $5.2 million in the prior-year quarter.
  • A meaningful portion of Q1 expenses were non-recurring or non-operational in nature, including annual audit costs, regulatory fees, and legacy payables from prior periods. The Company’s adjusted marketing spend during the quarter was approximately $175,000, materially lower than the reported figure due to these factors.
  • Average Customer Acquisition Cost payback across H1 2025 was approximately 1.5 months, reflecting improved funnel conversion, higher player value, and stronger retention – all achieved under constrained spend conditions.
  • Q2 2025 set new all-time records across key user economics1:

    • Net revenue per player increased 49% versus Q1 2025, and was 210% higher than the historical average prior to the Q4 2024 transformation.
    • Wagers per player rose 7% quarter-over-quarter, and nearly 300% above the pre-rebuild average.
    • Average monthly deposits per player in Q1 2025 were over 175% higher than the historical average. In Q2 2025, this increased a further 28%.
    • Monthly deposit frequency per player in Q1 2025 was up 115% over the historical average, and rose another 22% in Q2 2025.
  • Ongoing improvements in VIP identification, segmentation, and servicing, driven by Rivalry’s proprietary Business Intelligence (“BI”) tools and Customer Relationship Management (“CRM”) infrastructure, further contributed to gains in deposit behavior and overall player value.

These improvements reflect the effectiveness of Rivalry’s strategic overhaul – including product modernization, in-house BI tooling, optimized segmentation, and CRM systems that support higher-value customer behavior and lifecycle retention.

Streamlined Operations

Rivalry’s breakeven net revenue is now approximately $600,000 USD per month, down from more than $2 million USD per month a year ago, based on current run rate operating expenses, with further cost optimizations planned in Q3 2025. The rebuilt business is operating on a structurally lower fixed-cost base with proven user economics and performance-ready infrastructure.

“We’ve created an operating model that is not only lean and disciplined, but also high-leverage,” Salz added. “This is a structurally better business than it was a year ago. The team is tighter, the product is stronger, and the KPIs are outperforming – all with limited capital deployment. The engine is rebuilt.”

Strategic Review & Outlook

Rivalry is actively exploring strategic alternatives aimed at maximizing shareholder value. As part of this ongoing process, the Company is also evaluating non-dilutive capital options as part of broader strategic initiatives to accelerate growth. These are intended to complement the broader review and enable Rivalry to fully capitalize on the performance capacity of its rebuilt model.

As the Company progresses into H2 2025, key initiatives include:

  • Deployment of a new promo engine, enabling more dynamic and cost-efficient bonus structures.
  • Casino-led engagement mechanics, including lootboxes, missions, and summer campaigns to drive offseason activation.
  • Geographic reactivations and enhanced CRM, focused on high-value player segmentation and deeper lifecycle engagement.
  • Further operating cost reductions in Q3 2025, aimed at lowering the breakeven point and increasing flexibility.

Rivalry’s transformation over the past three quarters has positioned the business with a distinct set of structural advantages: a deeply aligned and experienced team, proprietary technology and BI systems, strong regulatory licenses in Ontario and the Isle of Man, and a globally recognized brand with demonstrated reach. These strengths now form the basis of a highly scalable and differentiated operator in the global online gambling market.

“Rivalry today is a high-performance engine – structurally rebuilt, road-tested, and positioned to scale,” said Salz. “We’re focused on unlocking the next chapter of growth, and the strategic review process is designed to support that path.”

The post Rivalry Reports Q1 2025 Results Highlighting Strengthened Unit Economics, Operating Leverage, and Strategic Progress appeared first on Gaming and Gambling Industry in the Americas.

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AGCO Updates Responsible Gambling Training Standards for Gaming and Lottery

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As of July 11, 2025, the Alcohol and Gaming Commission of Ontario (AGCO) no longer requires Registrar approval for responsible gambling (RG) training programs for casino and lottery employees. This change applies to both the Gaming and Lottery Standards and supports a more flexible, outcomes-based approach.

What’s changing

• Standard 2.5 has been updated to remove the need for Registrar approval of RG training.

• Training must still be mandatory, regularly updated, and based on best practices.

• Employees must understand responsible gambling, their role in player protection, and how to support those showing signs of gambling harm.

What this change means for operators and lottery retailers

• Casino and lottery operators now have more flexibility to design and update RG training.

• Existing PlaySmart training remains valid.

Why this change matters

This change reduces red tape, encourages innovation, and maintains Ontario’s high standards for player protection. This also aligns with AGCO’s outcomes-based regulatory approach and brings greater consistency across gaming sectors, including iGaming.

The post AGCO Updates Responsible Gambling Training Standards for Gaming and Lottery appeared first on Gaming and Gambling Industry in the Americas.

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Soft2Bet’s Brand ToonieBet Named an Official Sports Betting and Casino Partner of the CFL

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ToonieBet, Soft2Bet’s premier sportsbook and online casino brand tailored for Canadian players, has been named both an Official Sports Betting Partner and an Official Online Casino Partner of the Canadian Football League (CFL).

The multiyear partnership also establishes ToonieBet as an Official Partner of the CFL’s championship game, the Grey Cup. Fans from coast to coast to coast annually gather for Canada’s largest single-day sporting event to celebrate an incredible season, and to witness one team earn the right to hoist the iconic trophy. The 112th Grey Cup will be played at Princess Auto Stadium in Winnipeg on Sunday, November 16.

Fans in Ontario aged 19-and-over will be able to responsibly wager on CFL games through ToonieBet with access to in-game betting and futures. The collaboration will also explore exciting branded online casino experiences on the ToonieBet platform to entertain existing fans and engage new ones.

ToonieBet’s partnership with the CFL underscores Soft2Bet’s ongoing commitment to Canadian sports fans and a further investment in the Canadian sporting tradition, as the deal marks Soft2Bet’s second sports partnership in the country within the last three months, following ToonieBet’s designation as the Official Online Casino Partner of the NHL’s Ottawa Senators, which was recently expanded with a full sportsbook offering.

“This partnership is for the fans. Together with ToonieBet, we will unlock exciting avenues of entertainment, delivering new products, responsible gaming options and unique activations, to better serve the future of fandom. In the stadium, at home or online, we’re doubling down on engagement and innovation like never before,” said Tyler Keenan, the CFL’s Chief Revenue Officer.

“Partnering with the CFL will elevate our robust offerings in the Canadian market and allow us to continue building our passionate sports and online gaming community in Ontario. Our team at ToonieBet is deeply committed to building a premium fan experience, while delivering exceptional customer hospitality and ensuring both responsible and safe game play,” said Steve Spindler, ToonieBet’s Canadian Country Manager.

“We are proud to partner with the CFL and its local teams. This partnership goes beyond visibility – it’s about building relevance and establishing a real connection with fans. Aligning with one of Canada’s most trusted leagues allows us to strengthen our bond with Ontarians and deliver a best-in-class sports betting and gaming experience through ToonieBet,” said Martin Collins, Chief Business Development Officer at Soft2Bet.

Additionally, ToonieBet has been designated as an Official Authorized Gaming Operator of the CFL, allowing Soft2Bet to deliver best-in-class gaming experiences with official CFL data and statistics to sports fans and sportsbook users across Ontario through the ToonieBet platform.

ToonieBet will also serve as the presenting partner of CFL Fantasy, and the Game Tracker in Ontario on CFL.ca and LCF.ca, in addition to being the CFL’s odds provider on the league’s digital scoreboard.

The post Soft2Bet’s Brand ToonieBet Named an Official Sports Betting and Casino Partner of the CFL appeared first on Gaming and Gambling Industry in the Americas.

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