

Canada
iOS Users Spent $1 Billion in Social Casino Apps Amid COVID-19 Pandemic, Says New Report from Liftoff and GameRefinery
The report also shows a 10% spike in cost-per-install on iOS following Apple’s IDFA privacy regulations
Liftoff, one of the world’s largest independent and privacy-friendly platforms fueling the entire mobile app growth cycle across user acquisition, engagement, monetization, and analytics, along with GameRefinery, a mobile games insight and analytics platform, today released its mobile social casino apps report, revealing unique trends in the mobile market. The report reveals record spend in social casino during the height of the pandemic, as well as shifts in platform engagement following Apple’s privacy regulations and key insights into the value of global regions.
This data draws on more than 83 billion ad impressions and 1.1 billion clicks across 12 million installs and 239 apps between August 1, 2020 and August 1, 2021, to find:
iOS users spent nearly $1 billion on casino apps during the peak of the pandemic
As the pandemic drove a decrease in foot traffic to in-person casinos, social casino titles hit the jackpot. Many consumers took to a new habit of online social casino games, which offer a gambling-like experience without the stakes. According to the report, iOS users in the U.S. spent a record $990 million in social casino apps during the height of the pandemic, Q3 2020 to Q2 2021. Even as vaccinations increased in the U.S. and real casinos in key states were already reopened, the success of social casino didn’t slow down. By Q2 2021, quarterly profits reached a new high of more than $260 million — a particular feat, as the category’s U.S. market share had dropped year-over-year, from 19.43% in Q3 2020 to 18.89% in Q2 2021.
Interestingly, social casino users are older than every other gaming genre — more than half are over 45. The user base is also split about 50/50 men and women, showing that the gaming category has broad appeal.
“As we examine the effects the pandemic has had on gaming, it’s no surprise casino apps are soaring in popularity around the globe,” said Joel Julkunen, Head of Game Analytics of GameRefinery. “Since we are seeing more movement in this market, it’s vital for mobile marketers and developers in this vertical to use these insights to inform long-term strategies.”
Apple kills the IDFA, leading Android to win this round of the “Platform Wars”
Amid Apple’s recent IDFA policy changes, the report sees Android edging out iOS as the leading platform for casino apps. As marketers adjusting to the post-IDFA landscape shifted their ad spend habits, cost-per-install (CPI) on iOS increased to 9.9% year-over-year, up to $11.09. Meanwhile, Android CPIs dropped 13.7% between August 2020 and August 2021, widening the affordability gap for Android — iOS install costs are now 122% higher than that of Android, compared to 2020’s 74%.
The report also shows Android edging out the competition in return-on-ad-spend (ROAS). While iOS takes the early lead over Android, Android pulls ahead 1.9% by Day 30.
Regional: Bet Big, Win Big
While North America (NAR) shows great engagement, reaching those engaged users comes at a cost. At $10.37, CPIs are the highest of all global regions. Asia-Pacific (APAC), meanwhile, offers a CPI half that of NAR, at $5.68. The regions aren’t far off on 30-day ROAS, with NAR (26.47%) only slightly outperforming APAC (21.8%). Marketers looking for great value may want to consider expanding their sights to gamers in APAC, as the up-and-coming market shows great promise.
For more details on Liftoff+Vungle and to download the full report, visit LINK.
Methodology
The 2021 Social Casino Report draws from Liftoff+Vungle and GameRefinery’s internal data from August 1, 2020 and August 1, 2021 — which spans 83 billion ad impressions, 1.1 billion clicks across 239 different apps, 12 million installs and 39 million events to deliver ad performance insights to show how marketers can get the most out of their games.
Caesars Entertainment
OLG Selects Caesars Entertainment as the Service Provider for Windsor Casino

The Ontario Lottery and Gaming Corporation has selected Caesars Entertainment as the Service Provider in the Windsor Casino procurement process. This is the final procurement process in the OLG’s land-based gaming modernization initiative.
Tom Reeg, CEO of Caesars Entertainment, said: “We are thrilled to be selected as the service provider for the Windsor Casino by the OLG. Caesars has a long history of managing Windsor and looks forward to continuing to deliver exceptional guest service and experiences at the property.”
Caesars and its predecessor companies have partnered with the OLG to operate Caesars Windsor (fka. Casino Windsor) since the opening of the temporary facility in 1994. Caesars will assume responsibility for gaming and non-gaming operations of the Windsor casino on behalf of the OLG under a 20-year operating agreement, which is expected to begin in 2026.
OLG requires an 18-month restriction on any organizational changes consistent with other gaming bundle modernizations in Ontario. Unionized employees will continue to be governed by the terms of their collective agreement.
The post OLG Selects Caesars Entertainment as the Service Provider for Windsor Casino appeared first on Gaming and Gambling Industry in the Americas.
AGCO
AGCO issues penalties of $151,000 against Great Canadian Entertainment for alleged age verification failures
The Alcohol and Gaming Commission of Ontario (AGCO) has issued $151,000 in penalties to Great Canadian Entertainment for allegedly failing to prevent minors from accessing gambling on multiple occasions at three Toronto-area casinos.
As part of its investigation, the AGCO reviewed four separate incidents in which minors allegedly gained access to the casino floors and in which some of these minors participated in gambling activities – two cases at Great Canadian Casino Resort Toronto, and one at each of Casino Ajax and Pickering Casino Resort.
The AGCO is committed to ensuring casinos meet Ontario’s high standards of harm reduction and responsible gambling. The AGCO’s Standards require operators to ensure only eligible individuals are permitted into a gambling site and strictly prohibit access to anyone under 19 years of age (except in the course of employment). The Standards also mandate that casino employees have the necessary competence, skills, experience and training to effectively carry out their duties, including age verification.
This enforcement action underscores the AGCO’s dedication to protecting youth and other vulnerable individuals.
A casino operator served with an Order of Monetary Penalty by the AGCO Registrar has the right to appeal the Registrar’s decision to the Licence Appeal Tribunal (LAT), an adjudicative tribunal that is part of Tribunals Ontario and independent of the AGCO.
“Ontario casino operators have an obligation to ensure minors are not able to access casino floors or activities such as slot machines or table games. The AGCO will continue to monitor and hold all casino operators accountable for fulfilling this important role.” – Dr. Karin Schnarr, Chief Executive Officer and Registrar, AGCO.
The post AGCO issues penalties of $151,000 against Great Canadian Entertainment for alleged age verification failures appeared first on Gaming and Gambling Industry in the Americas.
Canada
ToonieBet Launches its Sportsbook on Apple App Store and Google Play Store

ToonieBet, Soft2Bet’s flagship online casino and sportsbook for Ontario, has officially launched its sportsbook on the Apple App Store and Google Play Store. The platform is tailored specifically for local players, offering a dynamic betting experience with a broad range of sports events and competitive odds. The platform also features personalised promotions and loyalty rewards designed to match the preferences of Ontario’s diverse betting community.
The sportsbook uses official data feeds, ensuring players have access to the most accurate and up-to-date information on top local and international sports events. Additionally, the platform offers live broadcasting with real-time match analytics, allowing users to make informed betting decisions as events unfold. Integrated with MEGA and advanced player account management features, the operator is committed to delivering a seamless and responsible gaming environment that enhances the overall player experience while supporting local sports initiatives.
As part of this launch, the platform has also introduced a Sportsbook section on its official website, expanding its portfolio and bringing more choice to its growing customer base. With access to over 85,000 live events each month and more than 70,000 pre-match events across a wide range of sports, players now have even more ways to bet on what they love. Soft2Bet’s Canadian brand invites all players to explore its standout online casino and the full spectrum of sports betting, all delivered through a fast, secure, and fully localised platform.
Since its debut at the end of 2024, ToonieBet has offered a fast, fair, and secure online casino and sportsbook experience, fully localised for Ontario’s vibrant gaming market. The Apple App and Google Play additions further enhance accessibility, bringing ToonieBet’s premium entertainment to players on the go.
Additionally, this milestone complements the operator’s recent partnership with the NHL’s Ottawa Senators, which made ToonieBet the Official Online Casino Partner of the team. The partnership includes in-arena branding, digital promotions, and fan engagement initiatives like social contests, allowing ToonieBet to connect with Ontario sports fans in exciting ways and offering chances to win team merchandise and tickets.
Yoel Zuckerberg, Soft2Bet’s Chief Product Officer, said: “As Soft2Bet continues our rapid growth, we are excited to provide Ontario players with access to ToonieBet’s sportsbook which is now available on the Apple App and Google Play Store, offering seamless access to a customised experience tailored for the province’s passionate gaming community.”
The post ToonieBet Launches its Sportsbook on Apple App Store and Google Play Store appeared first on Gaming and Gambling Industry in the Americas.
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