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GAMING LAW & REGULATORY ATTORNEYS LAUNCH GAMING LAW PRACTICE

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Susan Hensel, the former Pennsylvania Gaming Control Board (PGCB) Director of Licensing, and former PGCB attorney Joseph Grad, announced today the launch of Hensel Grad P.C., a boutique law firm focused on providing legal services to domestic and international clients in the gaming industry. At the PGCB, Hensel and Grad’s collaborative work played a key role in developing the licensing regulatory structure for Pennsylvania, which is today the 2nd largest commercial gaming market in the United States.

Hensel and Grad are reuniting through the founding of Hensel Grad P.C. to expand beyond Pennsylvania in serving clients interested in entering or thriving in the rapidly expanding U.S. gaming industry. “We believe the time is right for a law firm with a solid understanding of how U.S. gaming regulation is created, implemented and enforced,” said Hensel.

She added, “we have the knowledge, experience and relationships necessary to serve all of a client’s regulatory needs and believe a boutique law firm is the ideal platform from which to deliver the highest quality gaming law services to clients.”

“The firm’s focus will be on servicing new and recent entrants to the U.S. gaming market, whether they are foreign entities, early stage U.S. companies, or state agencies charged with overseeing the development of new gaming verticals,” said Grad. Grad noted, “from a client’s decision to enter a jurisdiction to post-licensing compliance and at all points in between, we will be their partner in navigating the U.S. gaming landscape.”

The firm will serve gaming operators, manufacturers, suppliers, affiliates, equity investors, start-ups, non-gaming vendors, entrepreneurs, inventors, lenders, and others seeking to participate in the U.S. gaming industry. In addition, Hensel Grad will serve as a consultant to jurisdictions in the U.S. and throughout the world that are embarking on legalizing one or more gaming verticals.

About Susan Hensel

Susan Hensel was the PGCB’s first employee and first Director of Licensing. She has overseen the licensing of more than 100,000 individuals and entities as Pennsylvania evolved from a slots only jurisdiction to one offering the full range of gaming verticals including integrated casino resorts, online gaming, sports wagering, fantasy sports, and video gaming terminals at truck stop establishments. She stepped down from the position in April.

In addition to her work in Pennsylvania, Hensel is among the best known and respected U.S. regulators on an international stage. In 2020, Hensel was named one of the Ten Most Influential Women in gaming by iGaming Business.  She is Past President of the International Association of Gaming Regulators having served in that position for two terms.  She is an original member of the Advisory Board of the All-In-Diversity Project, an industry-driven not-for-profit initiative to benchmark diversity, equality and inclusion in the global gaming industry and is a strong advocate for women in the gaming industry.

Hensel is a frequent speaker on gaming law and regulation and has spoken throughout the world. She has published articles on gaming regulation and has collaborated with gaming regulators around the globe.  Hensel is an adjunct law professor teaching gaming law and regulation.

About Joseph Grad

Prior to co-founding Hensel Grad P.C., Joseph Grad was the founder and Principal of the Law Office of Joseph W. Grad, LLC which had a successful ten-year run providing services in the areas of gaming, corporate and healthcare law to clients of all shapes and sizes.

In his gaming practice, Grad represented individuals and entities in all aspects of gaming law across numerous U.S. jurisdictions, including matters relating to licensing such as multi-jurisdictional and contested licensing, regulatory compliance with state and federal laws, suitability investigations, approval of corporate transactions, appellate litigation and emerging gaming law issues. He has also been a frequent speaker and contributor to gaming conferences around the world and has served as an advisor to U.S. state gaming authorities, including a recent appointment to the Colorado Sports Betting Working Group.

Prior to starting his firm, Grad was one of the first attorneys hired by the PGCB and served in the positions of Assistant Chief Counsel and Special Counsel for Corporate Finance & Governance.  During his tenure with the PGCB, he drafted, developed and shaped many of the PGCB’s regulations, policies and procedures, including the PGCB’s licensing regulations. In addition, he served as the PGCB’s legal advisor on matters involving corporate licensees, including all mergers and acquisitions within the PGCB’s jurisdiction.

More information about Hensel Grad P.C. can be found at HenselGrad.com.

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BetVictor

BetVictor Canada launches Tracy McGrady Safer Gambling campaign

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BetVictor Canada has launched its new out-of-home advertising campaign across the streets of Toronto to promote NBA legend Tracy McGrady as its Safer Gambling Ambassador.

Two mobile digital trucks strategically targeting high-traffic areas near Scotiabank Arena, Rogers Centre, and major sporting events will provide prime audience exposure for the campaign, scheduled around Toronto Maple Leafs, Toronto Raptors, and Toronto Blue Jays home games.

To further enhance the campaign’s reach, BetVictor Canada has partnered with Clear Media Group to leverage digital taxi tops across Toronto, providing city-wide exposure with 100 taxis displaying key brand messaging. These digital taxi tops will run during peak evening hours (5:00pm – 9:00pm) on select dates until April 5th, 2025.

The campaign coincides with Problem Gambling Awareness Month, a nationwide grassroots campaign held each March that seeks to increase public awareness of problem gambling and promote prevention, treatment, and recovery services.

BetVictor Canada offers an array of tools and services to help its Canadian customers bet and play safely and responsibly, across a host of sports betting markets and online casino games.

Mark Harper, Head of Emerging Markets at BV Group, said: BetVictor is delighted to be participating in the National Council of Problem Gambling campaign in March, to help increase public awareness of problem gambling and the need to promote prevention, treatment and recovery services.

“In using our Safer Gambling Ambassador, Tracy McGrady, to raise awareness about BetVictor’s safer gambling tools such as loss limits, time alerts and product restrictions we are dedicated to ensuring all players have a safe gambling experience. #PGAM2025.”

The post BetVictor Canada launches Tracy McGrady Safer Gambling campaign appeared first on Gaming and Gambling Industry in the Americas.

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AGCO

AGCO issues $110,000 in penalties to BetMGM Canada for offering cash to induce new gambling customers

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The Alcohol and Gaming Commission of Ontario (AGCO) has served BetMGM Canada Inc. with an Order of Monetary Penalty (OMP) of $110,000 for violations of the Registrar’s Standards for Internet Gaming.

In two separate incidents in 2024, BetMGM engaged marketing companies who offered cash to members of the public in return for opening new BetMGM accounts. The marketing activities occurred in public forums, such as a major national trade conference. Under AGCO’s Standards, operators are responsible for the conduct of their third-party suppliers who are contracted to support the operator’s Ontario gaming business, and must require their third-parties to meet Ontario laws, regulations and standards (Standard 1.19).

Ontario is one of the first jurisdictions in the world to establish and enforce rules that strictly limit high-risk inducement advertising and marketing in the online gambling industry. Registered iGaming operators are prohibited from offering gambling inducements, bonuses and credits as part of their broad public advertising and marketing activities (Standard 2.05). These Standards exist to protect Ontarians from predatory advertising and promotional marketing practices in order to limit the risk of gambling-related harm.

A registered operator served with an OMP by the AGCO has the right to appeal the Registrar’s decision to the Licence Appeal Tribunal (LAT), which is an adjudicative tribunal independent of the AGCO and part of Tribunals Ontario.

QUOTE

“Responsible gambling safeguards and the protection of Ontarians on registered gaming sites is among our key priorities. The AGCO monitors the activities of all registered operators and their third-party suppliers to ensure they are meeting our high standards and we continue to take strong action to ensure they operate within the public interest.”

Dr. Karin Schnarr, Chief Executive Officer and Registrar – AGCO

ADDITIONAL INFORMATION

BetMGM Canada Inc. failed to comply with the Registrar’s Standards for Internet Gaming. Specifically, the licensee failed to comply with the following provisions of the Standards:

  • 1.19 Operators are responsible for the actions of third parties with whom they contract for the provision of any aspect of the Operator’s business related to gaming in Ontario and must require the third party to conduct themselves in so far as they carry out activities on behalf of the operator as if they were bound by the same laws, regulations, and standards.
  • 2.05 Advertising and marketing materials that communicate gambling inducements, bonuses and credits are prohibited, except on an operator’s gaming site and through direct advertising and marketing, after receiving active player consent.

Contrary to the Standards, BetMGM Canada Inc. and/or their affiliates allegedly engaged in the following activities:

a) On or about January 13 and 14, 2024, BetMGM representatives were alleged to have attended the National Franchise Show and were offering $100 in cash to new players for opening a new account and depositing $15.
b) On or about March 11, 2024, BetMGM acknowledged that its marketing affiliate “Above the Street” had engaged in prohibited inducement marketing. The conduct resulted in 377 player sign-ups and $127,180.00 in commissions to “Above the Street”.
c) On or about April 13, 2024, another BetMGM marketing affiliate “Maple Leaf Marketing” engaged in prohibited inducements and marketing to induce on-site activations and acquire new players. The conduct resulted in 94 player sign-ups and about $34,000.00 in commissions paid to “Maple Leaf Marketing”.

The post AGCO issues $110,000 in penalties to BetMGM Canada for offering cash to induce new gambling customers appeared first on Gaming and Gambling Industry in the Americas.

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BCLC

BCLC Launches “What’s played here stays here” Campaign

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BCLC’s new “What’s played here stays here” campaign is issuing an important reminder to British Columbians who choose to gamble – specifically that all net profit its operations generate stays in B.C. to help fund critical services like education, health care and community programs.

The campaign also reinforces that all other gambling websites operating in B.C. are illegal and take away funds from critical community programs and services.

“Across B.C. and Canada, we’ve seen incredible groundswell around the importance of buying and supporting local, and that’s no different for British Columbians who choose gambling for their entertainment. We want our B.C. players to know they can find a world-class gambling experience in their own backyard, whether it’s at one of our 33 casinos, 3,400 lottery retailers, or online at PlayNow.com, and that the proceeds from their play with BCLC make a positive impact at home in their community,” Pat Davis, President and CEO of BCLC, said.

Along with illegal online gambling websites, BCLC also competes with Washington State and Las Vegas casinos, all of which aggressively market to B.C. residents.

“BCLC continues to raise awareness that these gambling options do not support B.C.’s economy and take away funds from vital provincial and community-based programs and services. In a time when British Columbians are standing united, we want to reinforce that playing together with BCLC helps make B.C. even better,” Pat Davis added.

The post BCLC Launches “What’s played here stays here” Campaign appeared first on Gaming and Gambling Industry in the Americas.

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