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BCLC

Highlights from New Horizons in Responsible Gambling 2021: Player Health Reboot: Resetting the Future

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More than 320 attendees gathered virtually for BCLC’s ninth-annual New Horizons in Responsible Gambling Conference on March 9 and 10, 2021. Delegates and speakers logged on from across British Columbia and Canada, the United States, Ireland, Italy, New Zealand, England and Macau, among many other locations, to participate in 14 sessions addressing topics and findings around the theme: Player Health Reboot: Resetting the Future.

Keynote speaker Futurist Sanjay Khanna kicked off the conference with his address, Foresight in Gambling Innovation. Khanna detailed the converging-crisis era the globe is grappling with: large-scale environmental and societal changes and how this era will impact the future of the gambling industry. Khanna’s address intertwined how influences like climate change and the proliferation of smart phones and social media will affect player health, social resilience and the future concept of play. He offered suggestions for how operators, product designers and policy makers can use technology, innovation and diversity to ‘reset’ and prepare for a future that is positive, resilient and sustainable.

“Bringing together new creators and inclusive design to the context of disruption is hugely important,” Khanna said. “Player health needs to be player health by design and built in at the early inception of new products and services…What we might want to see out of all of this, is a vision for diverse and inclusive play in gambling.”

In her session, Is it Gambling? Breaking Down Esports, Video Games & Social Games, Dr. Brett Abarbanel, Director of Research at the International Gaming Institute at University of Nevada, Las Vegas examined the definition of gambling and how elements of gambling and chance appear in unexpected ways in video games, Esports, virtual reality and other applications.

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“What do you think of when you think of the word, gambling?” she asked attendees. “A casino game, a slot machine, a poker game, the flipping of a coin at the start of a sports game, or when you role the dice in a board game?” Dr. Abarbanel examined how regulators in jurisdictions worldwide are examining these questions in determining the legality of emerging video-gaming elements like loot boxes.

“Game developers, toy designers, spectator-engagement tool creators who are putting these things together, may not even realize the potentially legal and certainly social ramifications of even just adding a simple random number generator to their games or other gambling-like elements.

“How we define gambling really starts to come into play,” she said.

In Breaking through the Sludge, Understanding Human Behaviour Bing Feng, Senior Research Associate at Behavioural Economics in Action at Rotman School of Management, discussed how gambling operators can address ‘sludge’: broadly described as any intervention that impedes positive-decision making, the opposite of a ‘nudge’.

“Reminding people of their goal, or making their goal more salient will increase their motivation to work towards it,” she said of one approach to encouraging healthy play.

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Feng highlighted recent research drawing similarities between effective tools used to increase financial literacy and positive gambling behaviours, including: setting limits, tracking behaviours impulse control, risk perception and alternative activity-seeking.

“Key behaviours can help us design better interventions and solutions,” Feng said. “Sometimes we just need to pause, and take a moment to see what we can improve and how we can make things easier and better for our end user.”

In addition to these sessions, New Horizons offered participants sessions on the emerging risks associated with self-directed investing (day trading), a discussion around the regulatory practices of sports betting and how responsible gambling can catch up with the rise of cashless technology.

To stay connected with New Horizons and for information about future virtual sessions, please visit https://horizonsrg.bclc.com/

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BCLC

Be #GiftSmart: Scratch the Idea of Gifting Scratch & Win Tickets to Kids

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BCLC reminds adults to gift responsibly this holiday season

With the holiday season in full swing, BCLC is reminding British Columbians to gift responsibly and scratch lottery products from their shopping lists for kids.

“Scratch & Win tickets can make great stocking stuffers for the adults in your life, but they’re not for kids,” said Ryan McCarthy, BCLC’s Director of Player Health. “The research shows that children who have early encounters with gambling are four times more likely to develop riskier gambling behaviour as they grow up. While people are out shopping for those last-minute gifts, BCLC wants adults to be aware of the potential risks associated with gifting lottery products to children and to consider safer alternatives.”

While Scratch & Win tickets are among the most common ways kids can be introduced to gambling, children are increasingly exposed to various online forms, such as gambling streams.

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“With the convergence of gaming and gambling, youth are becoming more exposed to gambling content in online spaces like streaming sites, where creators are able to live-stream their own gambling, usually while playing online slots and instant games,” said Dr. Luke Clark, Director for Gambling Research at UBC. “Our research at the UBC Centre for Gambling shows that a higher frequency of watching online gambling streams is associated with a more positive attitude towards gambling and a high intention to gamble in the future.”

In B.C., it is illegal to sell lottery products to anyone under the age of 19 and BCLC encourages adults to have conversations with the kids in their lives about the risks associated with gambling.

“Open and honest conversations are crucial when it comes to navigating childhood exposure to gambling,” said McCarthy, who shared the following tips to adults:

  • Monitor for gambling-related lifestyle changes. For example, developing a positive attitude towards gambling or a preoccupation with video games or streaming sites.
  • Be a positive role model. Exhibit safer gambling behaviour and talk about the risks.
  • Limit exposure. Monitor kids’ online activities and discourage engagement with gambling content. Explain how gambling is based on chance.
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BCLC

INTRALOT Announces New Project with the British Columbia Lottery Corporation for Online Lottery Platform

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INTRALOT S.A. has announced the undertaking of a new project between the British Columbia Lottery Corporation (BCLC), the sole lottery operator for the Government of British Columbia in Canada, and INTRALOT Inc., its US subsidiary, for the provision of an online lottery platform. The project also includes the digitalization of the existing land-based network.

The solution will be based on the Player X platform, part of the Lotos X ecosystem, and adds to the company’s overall partnership with BCLC, which has been extended until 2028.

INTRALOT is a leading player in a changing world of gaming. With significant experience in looking forward and anticipating emerging trends, the company provides future-proof solutions to regulated lottery and gaming operators around the world.

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BCLC Partners with CFL as Official Sports Betting Partner in British Columbia

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The Canadian Football League (CFL) and British Columbia Lottery Corporation (BCLC) have partnered to make BCLC’s online sportsbook – PlayNow Sports – the official sports betting partner of the 111th Grey Cup. BCLC, the only legal gaming operator in the province, is the newest Authorized Gaming Operator to partner with the league. The partnership builds upon BCLC’s commitment to football in the province – as both a longstanding supporter of the BC Lions and as an enthusiastic proponent of bringing the Grey Cup to Vancouver.

“BCLC is immensely proud to have PlayNow Sports as the official sports betting partner for the 111th Grey Cup. As a social-purpose company, BCLC works every day to generate win-wins for the greater good and serve in the best interests of the communities we call home. We’re thrilled to help bring together BC Lions and CFL fans from across the country in the spirit of celebration and community at this year’s Grey Cup Festival,” said Dan Beebe, BCLC’s Chief Operations Officer.

In celebration of Canada’s largest single-day sporting event returning to B.C. for the first time since 2014, the CFL and BCLC are holding a special contest for fans in B.C., Saskatchewan and Manitoba. The Grand Prize consists of two tickets to the championship game, two Grey Cup Festival passes, travel, accommodation, $500 in PlayNow Sports free bets and more.

“Responsible sports wagering, and the entertainment it provides, is an important part of the future of CFL fandom. Our work with BCLC allows fans to deepen their connection to the league, but more importantly, it strengthens our efforts to support British Columbians and the community through the valued programs and services they rely on every day,” said Tyler Keenan, the CFL’s Chief Revenue Officer.

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The CFL’s province-specific Authorized Gaming Operator program works with partners to authenticate and regulate the league’s sports betting landscape. In 2023, the league complemented its existing wagering policies and by-laws with an enhanced Match Manipulation Policy. It is highlighted by an annual education component for all full- and part-time CFL personnel, including players, regarding their individual roles and responsibilities in supporting the league’s high standards for integrity and responsible gaming practices. All CFL personnel are strictly prohibited from wagering on league activities.

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