Canada
5 Things All Top Online Casinos Have
Go online and search for “online casinos,” and you will be overwhelmed with the seemingly endless choices before you even realize it. There are so many options that can be laid out in front of you–all of them claiming to be the best place that you can go to, all of them claiming to have the best deals, and all of them claiming to be the one you are looking for.
So how do you find your best pick among the top online casinos that are available to you? To help you at least narrow down your choices, here are some of the top things all good online casinos have.
License and registration
If a betting site or app is not registered under the government where its head of operations is, then consider that as a red flag that you should be wary of. With that in mind, how would you know that the site that you are looking at right now is has a license? It should be easy–usually, licensed online casinos would have some kind of seal of approval or registration that comes with a registration number of a serial number. Depending on the government-controlled regulating-body that granted it the license, you can go to their website and check if the license is real and legitimate.
After checking and making sure that they are registered, the next thing you should check is the certification that their games have been inspected and have passed the standard for security and gameplay fairness. There are also separate bodies that handle this certification, and one of them is the eCommerce Online Gaming Regulation and Assurance or eCORGA.
Wide range of payment options
Most of the top sites and apps make it easy for you to deposit money to your account wallet or to withdraw your winnings out of your wallet. With that, they accept payments and withdrawals through the most commonly used means such as a credit or debit card, a bank transfer, or an e-money wallet like PayPal, Skrill, Venmo, Neteller, and many more. Some offshore online casinos even accept cryptocurrencies like Bitcoin.
Good online reviews
You know what people say nowadays: a business is only as good as the feedback people have about them. This is true, in a way as unbiased and fairly balanced reviews can offer new and prospective customers like you an insight into how a business works, how are the services provided, and even how the business addresses customer problems.
However, learn to distinguish a real review from one that is not. There are “paid” reviews that are not real but are only fabricated. On the other hand, there are also malicious negative reviews that are not fair to the business but are from people who were disgruntled towards the service they received for some unfair reason.
Accessible customer service
Do you know what makes people leave a service or stop being a customer of a company? It’s not a bad product or the bad service that they received. Rather, it is the bad customer service and support that made them decide to cut ties with a company. No matter how many bad experiences a customer may get, it is statistically true that they will still go back as a repeat customer so as long as they get the support and service that they feel that they need.
So, find a site or app that has good customer service. Customer support that is available in real-time via live chat or phone call and is open 24/7 is a good sign that you can rely on them should something go wrong while you are playing.
Canada
ComeOn Group adds sportsbook to its offering in Ontario
ComeOn Group announced a significant milestone in its sportsbook expansion journey with the addition of sportsbook to their offering in Ontario following the successful acquisition of the required permits. This addition represents a strategic advancement in the Groups sportsbook growth trajectory where they are set to double its sportsbook business in the coming years.
ComeOn Group is one of 51 active operators in Ontario. The Ontario market has experienced robust growth since its launch, reaching C$6.7 billion in revenue in 2023.* By 2029, the market is forecasted to grow by a total of 29%, with 2024 expected to close with a 20% increase.
ComeOn keeps investing in its sportsbook business acceleration that is powered by its proprietary sportsbook platform and in-house risk management and trading team. As a multi product vertical operator, ComeOn is striving to give its customer base a safe and exciting entertainment destination and this approach is now expanded to their Ontario audience.
Juergen Reutter, Chief Executive Officer at ComeOn Group, said: “We are very excited about the opportunities this new milestone opens up for us. As a casino-led operator it represents a key part of our sportsbook strategy to double our business in the coming years. Like in any of our other markets, we are striving for a differentiated sportsbook entertainment experience that is powered by our in-house technology. Our goal is to deliver top-tier entertainment to our players while fostering safe and innovative gaming experiences.”
*Source – H2GC H2 Ontario Data 25.10.2024 (excl. Lottery)
BCLC
INTRALOT Announces New Project with the British Columbia Lottery Corporation for Online Lottery Platform
INTRALOT S.A. has announced the undertaking of a new project between the British Columbia Lottery Corporation (BCLC), the sole lottery operator for the Government of British Columbia in Canada, and INTRALOT Inc., its US subsidiary, for the provision of an online lottery platform. The project also includes the digitalization of the existing land-based network.
The solution will be based on the Player X platform, part of the Lotos X ecosystem, and adds to the company’s overall partnership with BCLC, which has been extended until 2028.
INTRALOT is a leading player in a changing world of gaming. With significant experience in looking forward and anticipating emerging trends, the company provides future-proof solutions to regulated lottery and gaming operators around the world.
Canada
Relax Gaming joins forces with PointsBet to strengthen footprint in Ontario
Relax Gaming, the iGaming aggregator and supplier of unique content, has significantly enhanced its presence in the Ontario market through an agreement with leading Canadian operator, PointsBet.
This partnership reinforces Relax Gaming’s aim to become a standout provider across North America, having already gained early success in Ontario. Relax became one of the first suppliers to deliver content to the region’s players in March 2022, debuting with over 120 games across multiple operators.
PointsBet pride themselves as one of Canada’s leading operators offering unmatched speed, ease of use, and a comprehensive array of pre-game and in-play sports betting options. This is complemented by a top-tier online casino which will now be boosted with the integration of Relax’s portfolio of slots and live dealer options.
With its authentic Canadian approach, PointsBet prioritises technology that minimises external dependencies to maintain control over its platform and has a commitment to responsible gambling best practices, ensuring a safe and secure environment for all players.
Martin Stålros, CEO at Relax Gaming, said: “Since we launched in Ontario we have enjoyed tremendous success, with our content hitting the sweet spot for the broad range of players in the Canadian province. This partnership with PointsBet will strengthen our presence in the market as the region’s leading operator integrates our rich content portfolio which will engage its player base.”
Scott Vanderwel, Chief Executive Officer at PointsBet, added: “Relax Gaming has established a strong reputation across North America and in Ontario in particular. The impressive range of content that will be integrated into our platform will increase engagement within our online platform and we are delighted to be able to provide more immersive experiences to our audiences.”
Established as one of the industry’s leading B2B suppliers, Relax Gaming was awarded GGA’s Product Launch of the Year in February 2023 for Dream Drop Jackpots. Money Train 3 names the 2023 CasinoBeats Game Developer Awards amongst its 6 Slot of the Year titles, while the brand also won the award for Skill Games Supplier at the 2023 EGR B2B Awards along with the Innovation in Mobile award at the 2023 SBC Awards.
Relax Gaming provides more than 4,000 online casino games, from its high-performing proprietary slots to a significant, varied library of content from hand-picked third-party studios via its partnership programmes.
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