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European Gaming Congress 2024

Canada

GeoComply Announces PlayPause, An Innovative Tool to Strengthen Multi-State Responsible Gaming Programs

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GeoComply announced today, in conjunction with Responsible Gaming Education Week, the launch of PlayPause, an innovative tool designed to modernize and strengthen the effectiveness of the iGaming and online sports betting industry’s responsible gaming programs.

PlayPause provides an efficient way for operators to manage important aspects of their responsible gaming compliance requirements across multiple states.

PlayPause will be made available free-of-charge to operators via a newly established non-profit organization, Conscious Gaming.

Powered by GeoComply, the PlayPause solution will:

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  • Expand the protective self-exclusion bubble so that as players move from state to state, the protection that they have asked for, can also move with them.
  • Enable consumers to self-exclude across multiple states to prevent incidence of simply crossing a state line and continuing to gamble.
  • Empower operators to strengthen responsible gaming programs – and make more data driven decisions – with greater insights into players that have already self-excluded in one state but need to be recognized and protected if/when they seek to play in another jurisdiction.
  • Streamline the administrative burden and eliminate the silos associated with maintaining numerous separate state-operated self-exclusion databases.

“At GeoComply, we’re always looking for ways to leverage technology in a meaningful and responsible way,” says Anna Sainsbury, GeoComply Chairman and Co-Founder. “PlayPause is not only an important compliance tool, but a way we can unite the industry and regulators to deepen their shared commitment to responsible gaming and consumer protection.”

Elizabeth Lanza, Director of the Office of Compulsive and Problem Gambling, Pennsylvania Gaming Control Board added: “Pennsylvania is pleased to be at the forefront of a new responsible gaming tool, designed to strengthen consumer protection and take self-exclusion programs in a new direction.”

Keith Whyte, Executive Director of the National Council on Problem Gambling (NCPG) echoed this sentiment, noting: “Creating a multi-state self-exclusion tool has long been a goal of all stakeholders that are committed to responsible gaming. The NCPG applauds the creation of PlayPause – this is a prime example of how technology and innovation can be leveraged to advance consumer protection and foster a more effective responsible gaming framework across the gambling and sports betting industries.”

Omer Sattar, Co-founder and EVP at Sightline Payments highlighted: “Sightline enthusiastically supports GeoComply in creating PlayPause, which until now was a missing link in the industry’s arsenal of responsible gaming tools. Our support is reflective of Sightline’s long standing commitment to responsible gaming and corporate social responsibility. This is a key step to advance all stakeholders’ interest in strengthening consumer protection and providing safeguards to ensure that all gaming products are enjoyed in a responsible way.”

PlayPause underscores GeoComply’s commitment to offering innovative, market-leading solutions to streamline compliance with complex state regulatory requirements. By utilizing PlayPause along with GeoComply’s award-winning geolocation compliance tools, industry leaders can significantly streamline compliance obligations by managing both geolocation and responsible gaming requirements from the same back-office.

For more information on PlayPause, please visit: consciousgaming.com/playpause

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Canada

Relax Gaming joins forces with PointsBet to strengthen footprint in Ontario

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Relax Gaming, the iGaming aggregator and supplier of unique content, has significantly enhanced its presence in the Ontario market through an agreement with leading Canadian operator, PointsBet.

This partnership reinforces Relax Gaming’s aim to become a standout provider across North America, having already gained early success in Ontario. Relax became one of the first suppliers to deliver content to the region’s players in March 2022, debuting with over 120 games across multiple operators.

PointsBet pride themselves as one of Canada’s leading operators offering unmatched speed, ease of use, and a comprehensive array of pre-game and in-play sports betting options. This is complemented by a top-tier online casino which will now be boosted with the integration of Relax’s portfolio of slots and live dealer options.

With its authentic Canadian approach, PointsBet prioritises technology that minimises external dependencies to maintain control over its platform and has a commitment to responsible gambling best practices, ensuring a safe and secure environment for all players.

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Martin Stålros, CEO at Relax Gaming, said: “Since we launched in Ontario we have enjoyed tremendous success, with our content hitting the sweet spot for the broad range of players in the Canadian province. This partnership with PointsBet will strengthen our presence in the market as the region’s leading operator integrates our rich content portfolio which will engage its player base.”

Scott Vanderwel, Chief Executive Officer at PointsBet, added: “Relax Gaming has established a strong reputation across North America and in Ontario in particular. The impressive range of content that will be integrated into our platform will increase engagement within our online platform and we are delighted to be able to provide more immersive experiences to our audiences.”

Established as one of the industry’s leading B2B suppliers, Relax Gaming was awarded GGA’s Product Launch of the Year in February 2023 for Dream Drop Jackpots. Money Train 3 names the 2023 CasinoBeats Game Developer Awards amongst its 6 Slot of the Year titles, while the brand also won the award for Skill Games Supplier at the 2023 EGR B2B Awards along with the Innovation in Mobile award at the 2023 SBC Awards.

Relax Gaming provides more than 4,000 online casino games, from its high-performing proprietary slots to a significant, varied library of content from hand-picked third-party studios via its partnership programmes.

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Canada

Jackpot Digital Receives Approval from the Saskatchewan Liquor and Gaming Authority

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Jackpot Digital, a leading manufacturer of electronic multiplayer dealerless poker tables, has announced that it has received approval from the Saskatchewan Liquor and Gaming Authority (SLGA) to act as a registered supplier of gaming supplies and services to regulated casinos in the Canadian province of Saskatchewan.

The approval follows the Company’s news release dated February 6, 2024, announcing the signing of a licensing agreement with the Saskatchewan Indian Gaming Authority (SIGA) to install the Company’s Jackpot Blitz dealerless poker ETGs into SIGA casinos.

SIGA operates seven casinos and Playnow.com in Saskatchewan. At the outset, SIGA proposes to install Jackpot Blitz machines at its Dakota Dunes and Gold Horse Casino properties, located in Saskatoon and Lloydminster, respectively.

Jackpot CEO Jake Kalpakian said: “We are excited to receive approval as a gaming equipment supplier in Saskatchewan. This represents the first major jurisdictional, non-tribal license received by Jackpot during our continuing expansion into the land-based casino market. We have many more license applications underway in the US and other Canadian provinces, which will dramatically impact our ability to accelerate the rollout of Jackpot Blitz across North America.”

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Calgary Sports and Entertainment Corporation

Play Alberta, CSEC Extend Partnership

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Teams under the Calgary Sports and Entertainment Corporation (CSEC) banner have expanded their long-term partnership with Play Alberta, the province’s premier iGaming destination. As part of the agreement, the Flames will feature AGLC’s responsible gambling program, GameSense, on their home helmets and a Play Alberta insignia displayed on their home jerseys. The Stampeders, Wranglers, and Roughnecks will integrate the Play Alberta logo onto their uniforms.

“There’s significant importance now to showcase meaningful responsible gambling efforts in the iGaming industry. I’m proud of our initiatives to provide GameSense with such a visible platform. GameSense promotes healthy gambling habits online and in person and including AGLC’s responsible gambling platform over the course of this partnership is a huge accomplishment,” Kandice Machado, Chief Executive Officer at AGLC.

The agreement makes Play Alberta the exclusive sports betting and online gaming partner of the Flames, Wranglers, Stampeders, and Roughnecks. Through the partnership, Play Alberta and CSEC will develop unique partnerships and in-arena giveaways during the season.

“Through GameSense, our partnership with Play Alberta equips our fans with the knowledge required if they wish to participate in gaming while they support their home team. We are both proud and excited to extend our relationship with Play Alberta that makes cheering for our teams that much more fun while also generating revenue to support the quality of life for Albertans,” said CSEC President and CEO Robert Hayes.

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Alberta is the first jurisdiction in North America to partner with professional sports franchises and integrate PlayAlberta.ca and social responsibility branding onto uniforms. It upholds AGLC’s commitment to responsible play, raising awareness of GameSense and Self-Exclusion, resources that give bettors the tools they need to make healthy gambling choices.

In addition, proceeds generated through the website go toward the province’s General Revenue Fund. In 2023–24, $235 million was generated for programs and services that Albertans rely on every day through Play Alberta, an increase of more than $42 million from the previous year.

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