Connect with us

Canada

Responsible Gaming Training for the Industry, by the Industry – RG24seven

Published

on

 

With more than a decade in global gaming, creating and delivering education and training, RG24seven’s founders have come together to create a solution to one of the industry’s most important issues, Responsible Gaming training.

Wendy Anderson, CEO of RG24seven commented, “As the global gaming industry grows and evolves, every single jurisdiction that has not already done so, will require organizations to provide Responsible Gaming training. Just as important, our growing workforce of Millennials and Gen Zs are demanding that the places they work and frequent as patrons are good corporate citizens. Compliance-Grade and certified, RG24seven is setting the standard for RG training worldwide.”

Anderson continued, “We have brought together professionals from all parts of our industry to provide insight and intelligence on Responsible Gaming. The end product is a fantastic collaboration of short and compelling videos that are the basis for RG24seven’s interactive training. Importantly a portion of not just our profit, but our revenue, is being returned to our partners for Responsible Gaming training and education. Supporting ongoing RG research is key to our mission.”

Frank Fahrenkopf, Co-Chairman, of the Commission on Presidential Debates and founder of the American Gaming Association, commented, “I have been an advocate of RG24seven since its inception. It’s a very important milestone when the global gaming industry comes together to provide one voice on such an important topic as Responsible Gaming.”

Martin Lycka, Director of Regulatory Affairs at GVC Holdings, and Chairman of the RG24seven Advisory Board, stated “It’s so important that our employees know how Responsible Gaming can affect our patrons as well as our businesses, and what they need to remember as conscientious advocates for the gaming industry. RG24seven Responsible Gaming training is enabling us to track, measure and monitor our RG training in the US.”

Chairman Stevens, The National Indian Gaming Association, noted “NIGA is proud to be taking a pro-active stance on Responsible Gaming. Education and training of our Tribal Gaming Employees is a critical component of NIGA’s Responsible Gaming strategy, RG24seven’s compliance-grade RG training is helping us to reinforce our stance on social, safety and responsibility issues.”

Anderson concluded, “I am very grateful to all of our partners, advocates and contributors for working with us to provide this important training to the global gaming industry. We are proud to be contributing in a substantial way to furthering education and research into Responsible Gaming. Our mission will always be ‘to do good while being good’!”

Continue Reading
Advertisement

Caesars Entertainment

OLG Selects Caesars Entertainment as the Service Provider for Windsor Casino

Published

on

olg-selects-caesars-entertainment-as-the-service-provider-for-windsor-casino

 

The Ontario Lottery and Gaming Corporation has selected Caesars Entertainment as the Service Provider in the Windsor Casino procurement process. This is the final procurement process in the OLG’s land-based gaming modernization initiative.

Tom Reeg, CEO of Caesars Entertainment, said: “We are thrilled to be selected as the service provider for the Windsor Casino by the OLG. Caesars has a long history of managing Windsor and looks forward to continuing to deliver exceptional guest service and experiences at the property.”

Caesars and its predecessor companies have partnered with the OLG to operate Caesars Windsor (fka. Casino Windsor) since the opening of the temporary facility in 1994. Caesars will assume responsibility for gaming and non-gaming operations of the Windsor casino on behalf of the OLG under a 20-year operating agreement, which is expected to begin in 2026.

OLG requires an 18-month restriction on any organizational changes consistent with other gaming bundle modernizations in Ontario. Unionized employees will continue to be governed by the terms of their collective agreement.

The post OLG Selects Caesars Entertainment as the Service Provider for Windsor Casino appeared first on Gaming and Gambling Industry in the Americas.

Continue Reading

AGCO

AGCO issues penalties of $151,000 against Great Canadian Entertainment for alleged age verification failures

Published

on

agco-issues-penalties-of-$151,000-against-great-canadian-entertainment-for-alleged-age-verification-failures

 

The Alcohol and Gaming Commission of Ontario (AGCO) has issued $151,000 in penalties to Great Canadian Entertainment for allegedly failing to prevent minors from accessing gambling on multiple occasions at three Toronto-area casinos.

As part of its investigation, the AGCO reviewed four separate incidents in which minors allegedly gained access to the casino floors and in which some of these minors participated in gambling activities – two cases at Great Canadian Casino Resort Toronto, and one at each of Casino Ajax and Pickering Casino Resort.

The AGCO is committed to ensuring casinos meet Ontario’s high standards of harm reduction and responsible gambling. The AGCO’s Standards require operators to ensure only eligible individuals are permitted into a gambling site and strictly prohibit access to anyone under 19 years of age (except in the course of employment). The Standards also mandate that casino employees have the necessary competence, skills, experience and training to effectively carry out their duties, including age verification.

This enforcement action underscores the AGCO’s dedication to protecting youth and other vulnerable individuals.

A casino operator served with an Order of Monetary Penalty by the AGCO Registrar has the right to appeal the Registrar’s decision to the Licence Appeal Tribunal (LAT), an adjudicative tribunal that is part of Tribunals Ontario and independent of the AGCO.

“Ontario casino operators have an obligation to ensure minors are not able to access casino floors or activities such as slot machines or table games. The AGCO will continue to monitor and hold all casino operators accountable for fulfilling this important role.”  – Dr. Karin Schnarr, Chief Executive Officer and Registrar, AGCO.

The post AGCO issues penalties of $151,000 against Great Canadian Entertainment for alleged age verification failures appeared first on Gaming and Gambling Industry in the Americas.

Continue Reading

Canada

ToonieBet Launches its Sportsbook on Apple App Store and Google Play Store

Published

on

tooniebet-launches-its-sportsbook-on-apple-app-store-and-google-play-store

 

ToonieBet, Soft2Bet’s flagship online casino and sportsbook for Ontario, has officially launched its sportsbook on the Apple App Store and Google Play Store. The platform is tailored specifically for local players, offering a dynamic betting experience with a broad range of sports events and competitive odds. The platform also features personalised promotions and loyalty rewards designed to match the preferences of Ontario’s diverse betting community.

The sportsbook uses official data feeds, ensuring players have access to the most accurate and up-to-date information on top local and international sports events. Additionally, the platform offers live broadcasting with real-time match analytics, allowing users to make informed betting decisions as events unfold. Integrated with MEGA and advanced player account management features, the operator is committed to delivering a seamless and responsible gaming environment that enhances the overall player experience while supporting local sports initiatives.

As part of this launch, the platform has also introduced a Sportsbook section on its official website, expanding its portfolio and bringing more choice to its growing customer base. With access to over 85,000 live events each month and more than 70,000 pre-match events across a wide range of sports, players now have even more ways to bet on what they love. Soft2Bet’s Canadian brand invites all players to explore its standout online casino and the full spectrum of sports betting, all delivered through a fast, secure, and fully localised platform.

‍Since its debut at the end of 2024, ToonieBet has offered a fast, fair, and secure online casino and sportsbook experience, fully localised for Ontario’s vibrant gaming market. The Apple App and Google Play additions further enhance accessibility, bringing ToonieBet’s premium entertainment to players on the go.

Additionally, this milestone complements the operator’s recent partnership with the NHL’s Ottawa Senators, which made ToonieBet the Official Online Casino Partner of the team. The partnership includes in-arena branding, digital promotions, and fan engagement initiatives like social contests, allowing ToonieBet to connect with Ontario sports fans in exciting ways and offering chances to win team merchandise and tickets.

Yoel Zuckerberg, Soft2Bet’s Chief Product Officer, said: “As Soft2Bet continues our rapid growth, we are excited to provide Ontario players with access to ToonieBet’s sportsbook which is now available on the Apple App and Google Play Store, offering seamless access to a customised experience tailored for the province’s passionate gaming community.”

The post ToonieBet Launches its Sportsbook on Apple App Store and Google Play Store appeared first on Gaming and Gambling Industry in the Americas.

Continue Reading

Trending