Canada
Barona Resort & Casino to Begin Phased Re-Opening Today, May 27, 2020
After a two-month closure due to the COVID-19 pandemic, Barona Resort & Casino will begin to re-open to the public in phases at 10 a.m. on Wednesday, May 27, 2020. In response to the pandemic, Barona Resort & Casino closed in mid-March to protect the health and safety of its players, staff, Tribal members and surrounding community.
Barona has always had the highest standards for cleanliness and is known for its dedication to the guiding principle of always being Clean, Polite and Honest. With that as the foundation, Barona Resort & Casino’s phased re-opening is centered on a robust Barona Cares Health and Safety Plan which includes increased and continuous disinfecting and cleaning protocols, limiting capacity, social distancing policies, required facial coverings for all staff and players, infrared temperature checks, health and hygiene reminders property-wide, and the entire casino is non-smoking.
“Our first concern is always the health and wellness of Barona’s Tribal elders and Tribal community along with all of our staff, our players and surrounding community,” said Chairman Edwin “Thorpe” Romero, Barona Band of Mission Indians. “We consider ourselves one big family and our goal is to ensure the wellbeing of our friends and family as we slowly begin to welcome players back to Barona. We want them to have fun but most importantly we want them to feel safe and protected.”
At the onset of the pandemic, Barona established a Barona Cares Task Force to coordinate the casino’s closure, as well as to develop a phased plan for the re-opening that focuses on significant public health measures to ensure the safety and cleanliness of Barona Resort & Casino.
“Over the years, Barona has received many accolades throughout the gaming industry and most importantly from our players as being the cleanest and safest casino,” said Rick Salinas, general manager, Barona Resort & Casino. “We have spent the past two months developing a thoughtful plan which enhances our already robust standards and addresses the COVID-19 pandemic in accordance with all of the applicable guidelines.”
With the well-being of the casino’s players, staff and Tribal community as the top priority, the first phase of the plan includes the following guidelines:
Temperature screenings using infrared thermometers and wellness checks will be required for all players and staff inside their vehicle as they arrive on property. Anyone with a temperature above 100 or other symptoms will be politely asked to leave the property and seek medical advice;
Players and staff will be required to sanitize their hands before entering the casino or hotel;
Face coverings will be required for all players and staff;
The entire casino will be non-smoking, and Barona’s triple-stage air filtration system will continuously disinfect the air and kill 99% of germs and viruses using germicidal UVC light technology;
No one under 18 will be allowed on property;
Every other slot machine will be turned off and chairs will be removed. Slot machines and chairs will be disinfected after each player;
Table games have been reduced and will be limited to three players per table to ensure social distancing. Disinfecting dice, table game rails, and chairs after every player; and touchless wagering at table games which means players never touch the chips;
Enhanced disinfecting protocols and increased sanitizing throughout the casino around the clock, especially at high touch point areas. Barona will only use disinfectants that are effective against viruses and meet or exceed CDC and OSHA guidelines;
All staff members will be required to attend PPE/COVID-19 training;
Social distancing policies, signage and floor markers throughout the casino and entire property;
Plexiglass dividers have been installed property wide in areas where appropriate between players and staff including Club Barona booths, cashier cage, all point-of-service stations in the food court, Sage Café, hotel check-in, various back of the house areas, among others;
Health and hygiene reminders placed throughout the property and back of the house reminding staff and players to social distance, wear their face coverings properly, wash hands frequently and remember not to touch their face. All staff will be required to wash their hands before and after breaks and continuously wash or sanitize their hands during their shift;
Increased availability of disinfecting wipes and hand sanitizer stations throughout the entire property; and
A phased re-opening of restaurants will begin in the first phase. The buffet will remain closed.
Every Barona staff member has been trained with the new added responsibility of helping to make sure everyone is following the health and safety measures. Even the beloved Barona Party People will be responsible for reminding players to wear their face coverings, follow social distancing policies and to remember to wash or sanitize their hands frequently and not touch their face.
During the first phase, Barona will begin opening restaurants in a phased approach starting with Sage Café and the food court. Sage Café will open with reduced capacity, disposable placemat menus and continual disinfecting measures. With plexiglass dividers at the counters, the food court will package all food in to-go containers, there will be no self-service beverage stations and tables will be reduced by 50 percent for socially distanced seating. Gameside dining will be available at slot machines but not table games.
The hotel will re-open in phases starting at approximately 35 percent capacity, but the pool, spa and fitness center will remain closed.
The Barona Creek Golf Club, Pro Shop and snack bar will remain closed with a planned reopening in mid-June.
Additional features that will remain closed for the safety of staff and players include the poker room, buffet, valet services, gift shop, car wash, Barona Oaks Steakhouse, Italian Cucina, and Plaza Grill as well as the wedding chapel and events center. Barona’s bussing program has also been discontinued until further notice.
For additional details about the re-opening plan, visit www.barona.com.
About Barona Resort & Casino:
Named “Best Casino Outside of Las Vegas” by USA TODAY in the 2019 10Best and Best Casino, Loosest Slots and Best Buffet for nine consecutive years in the San Diego Union-Tribune Best of Readers Poll, Barona Resort & Casino is the ultimate gaming entertainment destination. For information, visit www.barona.com or call toll free 888-7-BARONA.
SOURCE Barona Resort & Casino
Canada
ComeOn Group adds sportsbook to its offering in Ontario
ComeOn Group announced a significant milestone in its sportsbook expansion journey with the addition of sportsbook to their offering in Ontario following the successful acquisition of the required permits. This addition represents a strategic advancement in the Groups sportsbook growth trajectory where they are set to double its sportsbook business in the coming years.
ComeOn Group is one of 51 active operators in Ontario. The Ontario market has experienced robust growth since its launch, reaching C$6.7 billion in revenue in 2023.* By 2029, the market is forecasted to grow by a total of 29%, with 2024 expected to close with a 20% increase.
ComeOn keeps investing in its sportsbook business acceleration that is powered by its proprietary sportsbook platform and in-house risk management and trading team. As a multi product vertical operator, ComeOn is striving to give its customer base a safe and exciting entertainment destination and this approach is now expanded to their Ontario audience.
Juergen Reutter, Chief Executive Officer at ComeOn Group, said: “We are very excited about the opportunities this new milestone opens up for us. As a casino-led operator it represents a key part of our sportsbook strategy to double our business in the coming years. Like in any of our other markets, we are striving for a differentiated sportsbook entertainment experience that is powered by our in-house technology. Our goal is to deliver top-tier entertainment to our players while fostering safe and innovative gaming experiences.”
*Source – H2GC H2 Ontario Data 25.10.2024 (excl. Lottery)
BCLC
INTRALOT Announces New Project with the British Columbia Lottery Corporation for Online Lottery Platform
INTRALOT S.A. has announced the undertaking of a new project between the British Columbia Lottery Corporation (BCLC), the sole lottery operator for the Government of British Columbia in Canada, and INTRALOT Inc., its US subsidiary, for the provision of an online lottery platform. The project also includes the digitalization of the existing land-based network.
The solution will be based on the Player X platform, part of the Lotos X ecosystem, and adds to the company’s overall partnership with BCLC, which has been extended until 2028.
INTRALOT is a leading player in a changing world of gaming. With significant experience in looking forward and anticipating emerging trends, the company provides future-proof solutions to regulated lottery and gaming operators around the world.
Canada
Relax Gaming joins forces with PointsBet to strengthen footprint in Ontario
Relax Gaming, the iGaming aggregator and supplier of unique content, has significantly enhanced its presence in the Ontario market through an agreement with leading Canadian operator, PointsBet.
This partnership reinforces Relax Gaming’s aim to become a standout provider across North America, having already gained early success in Ontario. Relax became one of the first suppliers to deliver content to the region’s players in March 2022, debuting with over 120 games across multiple operators.
PointsBet pride themselves as one of Canada’s leading operators offering unmatched speed, ease of use, and a comprehensive array of pre-game and in-play sports betting options. This is complemented by a top-tier online casino which will now be boosted with the integration of Relax’s portfolio of slots and live dealer options.
With its authentic Canadian approach, PointsBet prioritises technology that minimises external dependencies to maintain control over its platform and has a commitment to responsible gambling best practices, ensuring a safe and secure environment for all players.
Martin Stålros, CEO at Relax Gaming, said: “Since we launched in Ontario we have enjoyed tremendous success, with our content hitting the sweet spot for the broad range of players in the Canadian province. This partnership with PointsBet will strengthen our presence in the market as the region’s leading operator integrates our rich content portfolio which will engage its player base.”
Scott Vanderwel, Chief Executive Officer at PointsBet, added: “Relax Gaming has established a strong reputation across North America and in Ontario in particular. The impressive range of content that will be integrated into our platform will increase engagement within our online platform and we are delighted to be able to provide more immersive experiences to our audiences.”
Established as one of the industry’s leading B2B suppliers, Relax Gaming was awarded GGA’s Product Launch of the Year in February 2023 for Dream Drop Jackpots. Money Train 3 names the 2023 CasinoBeats Game Developer Awards amongst its 6 Slot of the Year titles, while the brand also won the award for Skill Games Supplier at the 2023 EGR B2B Awards along with the Innovation in Mobile award at the 2023 SBC Awards.
Relax Gaming provides more than 4,000 online casino games, from its high-performing proprietary slots to a significant, varied library of content from hand-picked third-party studios via its partnership programmes.
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