

Canada
CGA Advocates for Our Industry
The CGA is actively communicating with governments at the provincial and federal levels to advocate for our industry and ensure that support for employees and business is available.
We continue to cooperate with our industry partners and are building alliances with other national and provincial associations in the hospitality industry to ensure that the gaming industry is part of the support and recovery assistance for the broader hospitality sector.
Regional Relief and Recovery Fund (RRRF)
Details on the recently announced $962 million in new capital to Regional Development Agencies (RDAs) and the Community Futures Network were revealed by the federal government this week.
RDAs are federal agencies under Innovation, Science and Economic Development Canada (ISED). The six RDAs across Canada span Atlantic Canada, Ontario, Western Canada, and the northern regions. Community Futures Network is a group of federal agencies placed across Canada that provide small business services in rural communities.
The almost $1 billion in new capital is meant to support regional and rural businesses that may not have existing relationships with financial institutions, or don’t qualify for other federal relief programs.
The RRRF is meant to help these businesses and organizations continue operations as well as pay their employees. It is also available for projects by businesses, organizations, and communities to help prepare for a successful recovery. The fund is open to businesses in sectors that include manufacturing, technology, tourism, and “others that are key to the regions and local economies.”
More information on the RRRF and how to apply is located here.
Government of Canada information on credit facilities and support for businesses is available here.
Large Employer Emergency Financing Facility (LEEFF)
The federal government announced the large employer emergency financing facility (LEEFF), which will provide support to employers with annual revenues of more than $300 million whose credit needs aren’t being met through conventional financing.
The program is open to large commercial businesses in all sectors (except those in the financial sector) and certain not-for-profit businesses, like airports. To qualify, businesses must be looking for financing of $60 million or more and have significant operations or large numbers of employees in Canada, and must not be involved in any ongoing insolvency proceedings.
Among the conditions are making sure that there are no share buybacks or dividends or excessive executive pay, but also that companies have financial disclosures on their climate situation.
Program details are still being worked out and information on the application process is expected shortly.
Canada Emergency Wage Subsidy Extended to End of August 2020
The federal government is extending the Canada Emergency Wage Subsidy (CEWS) beyond its original June 6 expiry date to the end of August 2020.
CEWS gives employers funds to cover 75% of wage costs up to a maximum benefit of $847 a week per employee.
It is currently available for up to 12 weeks, covering the period between March 15 to June 6. Further details will be available in the next few days.
The CGA is communicating with the federal government to ask it to make the CEWS available to organizations for at least 120 days from their re-opening date to provide support as they bring back employees and work to restore their businesses.
CGA Assists Operators Prepare for Reopening
As gaming operators look to reopen, the CGA is aware that you are exploring tools and products that can assist in providing clean and safe environments for employees and customers. The CGA recently hosted a series of webinars to provide access to suppliers and we have a few links to share.
More webinars on a range of topics will be available in the coming weeks.
Zoono – A New Era in Antimicrobial Solutions
Zoono offers an innovative active disinfecting technology that addresses a broad range of pathogens. Zoono eliminates pathogens when applied via an initial kill, but then through the drying process, sets up an invisible barrier to protect against bacteria, viruses, fungi, and algae on an ongoing basis.
Prescientx – The Future of Disinfection
Prescientx is one of Canada’s top companies focusing on patient safety innovation. It has co-developed and markets technologies focused on engineered infection prevention, which include a variety of automated UVC disinfection systems using smart sensor technology. Prescientx technology can help casinos and hotels tackle these new pandemic challenges, from room sterilization to rapid casino chip and equipment cleaning.
For more information: RBY Gaming – Ron Baryoseph
In addition, Go2HR has compiled a comprehensive list of resources for all types of industries related to COVID-19.
For operators in the hospitality industry looking for information on how to prepare to safely re-open their retail stores and food service/restaurants in the coming months, the Canadian Centre for Occupational Health and Safety has a series of bilingual fact sheets available to download.
The CGA is here to assist our members and industry colleagues during these difficult times. Pease contact us at [email protected] if we can be of help. We hope everyone is healthy and safe. Wash your hands, don’t touch your face, and practice physical distancing.
Canada
Hard Rock Hotel & Casino Ottawa Opens with Legendary Guitar Smash and Star-Studded Celebration

Hard Rock Hotel & Casino Ottawa officially opened its doors with a signature guitar smash, marking the arrival of Canada’s first fully integrated Hard Rock resort, a bold new destination where entertainment, hospitality, and music take center stage.
The $350 million resort brings the brand’s unmistakable energy to Canada’s capital, offering locals and visitors an immersive Hard Rock experience blending iconic music history with world-class entertainment, hospitality, dining, and gaming.
In true Hard Rock fashion, the opening festivities kicked off with the Canadian Tenors’ electrifying rendition of O Canada followed by the brand’s signature Guitar Smash, a modern take on the traditional ribbon-cutting ceremony. Executives, dignitaries, and community leaders took the stage to ceremoniously smash guitars, signaling the official opening of the state-of-the-art entertainment destination.
A special moment included the presentation of a $100,000 donation to Ottawa Food Bank, reinforcing Hard Rock’s commitment to giving back to the communities it serves.
“Bringing Hard Rock to Canada’s capital is an iconic milestone for our brand. We’re proud to expand our global footprint and create a destination where locals and visitors can experience world-class gaming, hospitality, and entertainment all in one place,” said Jim Allen, Chief Executive Officer of Hard Rock International.
“Our government is thrilled that Hard Rock chose Ontario for its first fully integrated hotel and casino venue in Canada. This new entertainment and hospitality destination will draw visitors from near and far to Ottawa, create and sustain hundreds of local jobs, and provide millions of dollars for local infrastructure and community programs,” said Stan Cho, Minister of Tourism, Culture and Gaming.
The post Hard Rock Hotel & Casino Ottawa Opens with Legendary Guitar Smash and Star-Studded Celebration appeared first on Gaming and Gambling Industry in the Americas.
AGCO
MIXI Receives AGCO Approval for PointsBet Acquisition

PointsBet Holdings Limited announced that MIXI has received written confirmation that AGCO has no concerns with the proposed acquisition by MIXI of the shares in PointsBet Holdings Limited.
PointsBet has also received written confirmation from iGaming Ontario (iGO) in relation to MIXI’s proposed acquisition of shares in PointsBet.
Accordingly, the condition precedent to MIXI’s proposed PointsBet-Board recommended Takeover Bid relating to Ontario approvals in paragraph 4.5 of Schedule 1 of the Bid Implementation Deed dated 16 June 2025 (BID) has been satisfied.
MIXI’s proposed Takeover Bid remains subject to the satisfaction of certain other limited conditions as previously announced, including a 50.1% minimum acceptance of the proposed MIXI Offer (as defined in the BID).
The Northern Territory Racing and Wagering Commission provided its approval on 24 March 2025 for MIXI to acquire PointsBet. PointsBet confirmed that MIXI’s proposed Takeover Bid is no longer subject to any gaming regulatory approvals.
The post MIXI Receives AGCO Approval for PointsBet Acquisition appeared first on Gaming and Gambling Industry in the Americas.
AGCO
AGCO Fines Great Canadian Casino Resort Toronto $350,000 for Serious Regulatory Violations Linked to Impromptu After-Party on Gaming Floor

The Alcohol and Gaming Commission of Ontario (AGCO) has issued monetary penalties totaling $350,000 against Great Canadian Casino Resort Toronto for multiple violations of provincial gaming standards. The penalties follow an impromptu after-party that was permitted to take place in the pre-dawn hours directly on the casino’s gaming floor.
On September 27, 2024, an electronic dance music event attended by thousands of people was hosted in the theatre adjacent to the casino at Great Canadian Casino Resort Toronto. The event was marked by widespread intoxication, disorderly behavior, and numerous criminal and medical incidents – both inside and outside the venue – including alleged assaults, drug overdoses, and acts of public indecency. Although paid duty officers were present, additional police and emergency services were required to manage the situation.
In the midst of this high-risk environment, casino management approved an unscheduled request by the performing artist to host an after-party on the active gaming floor. The artist and more than 400 guests were permitted onto the gaming floor where the artist was allowed to perform amidst operational table games and gaming machines – without any prior risk assessment or planning.
As a result, security personnel were unable to effectively control the casino floor, including witness reports that an attendee was seen climbing onto slot machines. Failure to maintain appropriate control compromises the security, safety, and integrity of the casino floor. Following the conclusion of the event, the operator failed to promptly report these incidents to the AGCO as required.
Based on the findings of its review, the AGCO’s Registrar has issued an Order of Monetary Penalty (OMP) totaling $350,000 against Great Canadian Casino Resort Toronto. These penalties address critical failures in their operations, incident reporting, employee training, and the management of disturbances.
A gaming operator served with an OMP has 15 days to appeal the Registrar’s decision to the Licence Appeal Tribunal (LAT), an adjudicative tribunal that is part of Tribunals Ontario and independent of the AGCO.
“Casino operators have a fundamental duty to control their gaming environment. Great Canadian Casino Resort Toronto’s lapses in this incident compromised the safety of patrons and the security and integrity of the gaming floor,” Dr. Karin Schnarr, Chief Executive Officer and Registrar of AGCO, said.
The post AGCO Fines Great Canadian Casino Resort Toronto $350,000 for Serious Regulatory Violations Linked to Impromptu After-Party on Gaming Floor appeared first on Gaming and Gambling Industry in the Americas.
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