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CGA Advocates for Our Industry

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The CGA is actively communicating with governments at the provincial and federal levels to advocate for our industry and ensure that support for employees and business is available.

We continue to cooperate with our industry partners and are building alliances with other national and provincial associations in the hospitality industry to ensure that the gaming industry is part of the support and recovery assistance for the broader hospitality sector.

Regional Relief and Recovery Fund (RRRF)
Details on the recently announced $962 million in new capital to Regional Development Agencies (RDAs) and the Community Futures Network were revealed by the federal government this week.

RDAs are federal agencies under Innovation, Science and Economic Development Canada (ISED). The six RDAs across Canada span Atlantic Canada, Ontario, Western Canada, and the northern regions. Community Futures Network is a group of federal agencies placed across Canada that provide small business services in rural communities.

The almost $1 billion in new capital is meant to support regional and rural businesses that may not have existing relationships with financial institutions, or don’t qualify for other federal relief programs.

The RRRF is meant to help these businesses and organizations continue operations as well as pay their employees. It is also available for projects by businesses, organizations, and communities to help prepare for a successful recovery. The fund is open to businesses in sectors that include manufacturing, technology, tourism, and “others that are key to the regions and local economies.”

More information on the RRRF and how to apply is located here.

Government of Canada information on credit facilities and support for businesses is available here.

Large Employer Emergency Financing Facility (LEEFF)
The federal government announced the large employer emergency financing facility (LEEFF), which will provide support to employers with annual revenues of more than $300 million whose credit needs aren’t being met through conventional financing.

The program is open to large commercial businesses in all sectors (except those in the financial sector) and certain not-for-profit businesses, like airports. To qualify, businesses must be looking for financing of $60 million or more and have significant operations or large numbers of employees in Canada, and must not be involved in any ongoing insolvency proceedings.

Among the conditions are making sure that there are no share buybacks or dividends or excessive executive pay, but also that companies have financial disclosures on their climate situation.

Program details are still being worked out and information on the application process is expected shortly.

Canada Emergency Wage Subsidy Extended to End of August 2020
The federal government is extending the Canada Emergency Wage Subsidy (CEWS) beyond its original June 6 expiry date to the end of August 2020.

CEWS gives employers funds to cover 75% of wage costs up to a maximum benefit of $847 a week per employee.

It is currently available for up to 12 weeks, covering the period between March 15 to June 6. Further details will be available in the next few days.

The CGA is communicating with the federal government to ask it to make the CEWS available to organizations for at least 120 days from their re-opening date to provide support as they bring back employees and work to restore their businesses.

CGA Assists Operators Prepare for Reopening

As gaming operators look to reopen, the CGA is aware that you are exploring tools and products that can assist in providing clean and safe environments for employees and customers. The CGA recently hosted a series of webinars to provide access to suppliers and we have a few links to share.

More webinars on a range of topics will be available in the coming weeks.

Zoono – A New Era in Antimicrobial Solutions
Zoono offers an innovative active disinfecting technology that addresses a broad range of pathogens. Zoono eliminates pathogens when applied via an initial kill, but then through the drying process, sets up an invisible barrier to protect against bacteria, viruses, fungi, and algae on an ongoing basis.

Prescientx – The Future of Disinfection
Prescientx is one of Canada’s top companies focusing on patient safety innovation. It has co-developed and markets technologies focused on engineered infection prevention, which include a variety of automated UVC disinfection systems using smart sensor technology. Prescientx technology can help casinos and hotels tackle these new pandemic challenges, from room sterilization to rapid casino chip and equipment cleaning.

For more information: RBY Gaming – Ron Baryoseph

In addition, Go2HR has compiled a comprehensive list of resources for all types of industries related to COVID-19.

For operators in the hospitality industry looking for information on how to prepare to safely re-open their retail stores and food service/restaurants in the coming months, the Canadian Centre for Occupational Health and Safety has a series of bilingual fact sheets available to download.

The CGA is here to assist our members and industry colleagues during these difficult times. Pease contact us at [email protected] if we can be of help. We hope everyone is healthy and safe. Wash your hands, don’t touch your face, and practice physical distancing.

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AGLC

Casino ATM Scam in Edmonton Reveals Money Laundering and Drug Links

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Law enforcement in Alberta continues to search for the last suspect in a sophisticated fraud operation that targeted ATMs in Edmonton-area casinos and resulted in over CAD 1 million ($720,487) in losses throughout Western Canada.

The Royal Canadian Mounted Police (RCMP) has confirmed that Hisham Ismaeel, 28, remains at large with a province-wide warrant for his arrest. He faces charges of fraud exceeding $5000 and possessing proceeds of crime. Police have already arrested four other men linked to the scheme. Investigators describe the operation as a well-planned effort to exploit financial systems and clean dirty money.

The accused, Elliot Miao, 42, Van Bau Ta, 39, Hassan Jaafar Haydar Ahmad, 37, and Dennis Jones, 42, showed up in the Alberta Court of Justice last week. They face charges from fraud and money laundering to owning criminal property. Miao also has a narcotics trafficking charge after police found cocaine when they searched with warrants.

Investigators claim the group made coordinated withdrawals at several casino ATMs, timing their transactions to avoid getting caught. This action messed up ATM networks in the area and showed flaws in the systems that banks and casinos use to stop misuse.

The RCMP Federal Policing Northwest Region led an investigation that involved six search warrants in Edmonton. The Edmonton Police Service, the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), Alberta Gaming, Liquor and Cannabis (AGLC), and several banks supported this effort. Officials said the case shows how teamwork between public agencies and the private sector plays a key role in combating modern financial crime.

AGLC representatives pointed out that casino operators in the province must follow strict reporting and surveillance rules under Canada’s anti-money laundering laws. The specific casinos affected remain unnamed, but the Edmonton region has seven licensed facilities. AGLC said its policies helped spot problems and backed the RCMP’s investigation.

Compliance experts say this fraud shows how criminals change their methods to take advantage of weak spots in reporting limits and transaction checks. They claim that casinos, which deal with lots of cash, are still easy targets unless they keep improving their detection systems and teach their front-line workers to notice coordinated actions like several big withdrawals happening one after another.

For now, the case highlights both the money and crime aspects of casino-related fraud. Besides the million-dollar losses, finding drugs during the raids points to a bigger criminal operation where financial crimes and drug dealing overlap.

The post Casino ATM Scam in Edmonton Reveals Money Laundering and Drug Links appeared first on Gaming and Gambling Industry in the Americas.

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Bragg Gaming

Bragg Confirms Cyber Attack – Hackers Access Internal IT Systems

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Bragg Gaming Group, a leading online gaming technology provider, has confirmed a major cybersecurity incident that compromised its internal IT infrastructure in the early hours of Saturday, August 16, 2025.

The company detected unauthorized intrusion attempts that successfully breached its internal network, triggering an immediate and comprehensive incident response.

Key Takeaways

  • Bragg Gaming Group experienced a cybersecurity breach involving access to internal IT systems.

  • No customer personal data or payment information appears to have been compromised.

  • The company has enacted full containment and investigation protocols.

Details of the Breach

According to a preliminary forensic analysis by Bragg’s internal security team, the attack was a targeted breach aimed at the company’s internal computer environment. While the exact method of intrusion is still under investigation, early indicators suggest a sophisticated exploit of internal network vulnerabilities.

Fortunately, the company’s customer-facing systems, including sensitive user data and financial information, appear to have been unaffected. Bragg’s existing encryption protocols and access control systems successfully prevented the attackers from accessing customer information.

Immediate Response Measures

In response to the breach, Bragg launched a multi-tiered containment strategy, including:

  • Network Segmentation to isolate affected systems

  • Enhanced Monitoring of data flows across its Remote Games Server (RGS) platform

  • Security Audits of critical infrastructure, including the Bragg Hub and PAM systems

  • Engagement of Independent Cybersecurity Experts to assist in incident analysis and system hardening

Bragg’s Security Operations Center has also elevated its alert level, initiating 24/7 monitoring across all server clusters and network endpoints. In addition, company-wide penetration testing is now underway to proactively identify any residual vulnerabilities.

Business Continuity Maintained

Despite the severity of the breach, Bragg reports that its operations remain unaffected. All gaming services, including iCasino and sportsbook offerings across regulated markets, continue to function without disruption.

“While this incident is deeply concerning, we are confident in the rapid and thorough response initiated by our team,” a company spokesperson stated. “We remain committed to protecting our infrastructure, our partners, and most importantly, our players.”

Looking Ahead

As part of its response, Bragg has also launched mandatory security awareness training for all employees to reinforce best practices and prevent future incidents.

Cybersecurity analysts will continue working with Bragg to determine the full scope of the attack, improve system resilience, and maintain the trust of its users and stakeholders.

Bragg’s handling of the incident highlights both the evolving nature of cybersecurity threats and the importance of robust, responsive defense systems in the digital gaming sector.

Source: cybersecuritynews.com

The post Bragg Confirms Cyber Attack – Hackers Access Internal IT Systems appeared first on Gaming and Gambling Industry in the Americas.

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AGCO

AGCO Removes Cap on Seller Commission for Charitable Lottery Products

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The Alcohol and Gaming Commission of Ontario (AGCO) has updated several lottery policies to remove the cap on seller commission for Paper Raffles and Media Bingo, along with removing the prohibition on Catch the Ace paper lotteries, to align with other charitable lottery products.

Licensed charities may now negotiate commissions directly with sellers and determine commissions, provided they are reasonable and tied to the cost of service provided by the seller.

These updates further the AGCO’s commitment to adopt an outcomes-based regulatory approach and reduce burden for the charitable gaming sector. Local charitable organizations will have greater flexibility to make decisions that best serve their fundraising objectives.

Important Reminders

• Charities must still receive approval for other expenses incurred under their licence and retain receipts for seller commission paid.

• Licensing authorities will not require documentation to be submitted as part of the application process, however, charities are still subject to audit to determine compliance.

• Charities are reminded of their legal requirement to meet their obligations under the Criminal Code and with respect to conducting and managing a charitable gaming scheme.

• As with all licensed charitable lottery events, charities must take the necessary steps to ensure that they are conducting and managing the lottery event within Ontario.

For charitable gaming-related inquiries, email an AGCO Eligibility Officer at [email protected] or call AGCO Customer Service at 1-800-522-2876, Monday to Friday from 8:30 a.m. to 5 p.m.

The post AGCO Removes Cap on Seller Commission for Charitable Lottery Products appeared first on Gaming and Gambling Industry in the Americas.

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