Connect with us
novovision-implemented-at-solverde-group’s-casino-chaves novovision-implemented-at-solverde-group’s-casino-chaves

Latest News

NOVOVISION implemented at Solverde Group’s Casino Chaves

Published

on

Reading Time: 3 minutes

 

In the top North of Portugal, just eight kilometres from the Spanish border lies Solverde’s Hotel Casino Chaves, overlooking the nearby city and surrounding hills. The four-star resort welcomes guests with premium accommodation in 78 rooms and suites, a Spa & Wellness Center with indoor and outdoor pools, event and conference infrastructure as well as two restaurants, no less than six bars – and a modern casino.

The Casino Chaves complements the comprehensive leisure offer with premium gaming entertainment across two floors. Ten live tables for American Roulette, Black Jack, Baccarat, Texas Hold’em Poker and the Portuguese Dice Game Banca Francesa as well as 260 EGMs of renowned international brands make the guests’ hearts beat faster.

This is where the latest NOVOVISION installation introduced its encompassing system functionalities for a modern casino management and administration as well as engaging loyalty dynamics. The NOVOVISION system roll-out comprises the varied tool sets of NV core, access, pay, promo, smart, tables, wallet and BI to facilitate maximum business efficiency and premium customer convenience across the entire gaming floor. The cash handling is based on TITO and access, player tracking and loyalty implemented via NFC card and facial scan verification. Casino guests can register either at the registration desk or on the new NOVOVISION SRTs (self-registration terminals) before they pass the NV access gates via card identification and facial recognition. All 260 EGMs were retrofitted with player tracking modules in order to map the customer journey in the individual customer profile, and for guests who have concluded their play, the NOVOVISION NCM 90 cash terminal serves as a high-capacity cash redemption power station.

In the background, the NOVOVISION CMS now runs the entire floor with a powerful tool set for inventory and floor control, accounting and reporting as well as business intelligence and a variety of NV smart STAFF applications to notify and inform staff about all kinds of floor events that deserve or require attention. Implementation and go-live took place in the last weeks of June, with detailed training and accompanying technical support during the launch.

José Manuel Xambre, Gaming Director Casino Chaves, said: “For Casino Chaves, NOVOVISION is far more than a new piece of software – it is the operational backbone that elevates every aspect of our business. By unifying 260 EGMs, live tables and all services under one real-time platform, the system gives management an unprecedented 360-degree view of the floor. NOVOVISION delivers the efficiency, transparency and agility required to compete in today’s data-driven gaming landscape, positioning Casino Chaves, and the wider Solverde Group, at the forefront of Portuguese hospitality and entertainment industry. The implementation of this project, which is crucial for Casino Chaves and also for the Solverde Group, was an enriching challenge for our casino operations team, always supported by the fantastic availability and professionalism of the Diverstock and NOVOMATIC teams, tireless in pursuing the objective of implementing the system in a non-disruptive way in daily operations. For that I have to say a huge thank you!”

George Paterakis, Project Manager NBS, said: “This roll-out project at the Casino Chaves was characterized by a meticulous planning policy from start to end which made it very easy for us to rule out any unknown variables and surprises. It was a great pleasure working with the professional teams at Solverde and Diverstock, and to implement a solution that introduces a paradigm shift in terms of operational efficiency and customer service for the casino and its guests.”

Marcos Pinto, Managing Director Diverstock, said: “It’s very gratifying to witness the success of NOVOVISION’s expansion strategy in Portugal: Four NOVOVISION rollouts with major operators in seven months, in total over 1500 EGMs and 70 tables, each casino installed in less than a week and with zero seconds of downtime. This was only possible with the extraordinary efforts and engagement of all parties involved. On behalf of the Diverstock team, I would like to thank all involved for the excellent work and support along the entire process. Special thanks to Manuel Silva Carvalho, CEO of Solverde Group, for giving us the opportunity to be part of an ambitious but necessary process of modernising Solverde operations and to José Xambre, Gaming Director at Casino Chaves, for the extraordinary planning and support throughout this installation.”

The post NOVOVISION implemented at Solverde Group’s Casino Chaves appeared first on European Gaming Industry News.

Gambling in the USA

ETPL APPOINTS LONDON-BASED OAKVALE CAPITAL AS EXCLUSIVE INVESTMENT BANKER TO LEAD CAPITAL RAISE AND GROWTH STRATEGY

Published

on

etpl-appoints-london-based-oakvale-capital-as-exclusive-investment-banker-to-lead-capital-raise-and-growth-strategy

 

The European T20 Premier League (ETPL), an ICC-approved T20 league co-owned by Abhishek Bachchan and backed by Cricket Ireland, Cricket Scotland, and the Royal Dutch Cricket Association, has appointed Oakvale Capital as its exclusive investment banker.

“Oakvale’s deep expertise in sports finance will be a game-changer for ETPL’s long-term vision. We look forward to working closely with their expert team to help bring our event to fruition,” said Warren Deutrom, CEO, Cricket Ireland.

“Oakvale is one of the leading London-based investment banks in the sports and gaming ecosystem. Their sector depth, global network, and track record advising rights-holders, clubs, and technology platforms make them the right partner for ETPL as we scale,” said Saurav Banerjee, Co-owner and Director, ETPL.

“We’re excited to support ETPL’s bold and innovative approach to cricket. The vision to elevate the sport in Europe with a premium, differentiated offering aligns well with Oakvale’s strategic focus in global sports properties,” said Sandford Loudon, Partner, Oakvale Capital.

Blending world-class cricket with a distinctively European experience, ETPL aims to redefine the sport through elite talent, immersive fan experiences, and data-driven innovation. In addition, KPMG in India has been appointed as ETPL’s strategic advisor.

 

The post ETPL APPOINTS LONDON-BASED OAKVALE CAPITAL AS EXCLUSIVE INVESTMENT BANKER TO LEAD CAPITAL RAISE AND GROWTH STRATEGY appeared first on Gaming and Gambling Industry in the Americas.

Continue Reading

Latest News

WinSpirit and Casino Guru Turn Responsible Gaming into a Trend

Published

on

winspirit-and-casino-guru-turn-responsible-gaming-into-a-trend

 

Talking about Responsible Gaming (RG) is nothing new in iGaming — but doing it in a way players actually enjoy is rare. For WinSpirit, it became a chance to do what the brand does best — think differently, engage, and prove that even the most serious topics can be turned into content players actually want to share.

Instead of burying RG in disclaimers or policy pages, WinSpirit brought together their creativity and  expertise of Casino Guru to turn it into a SmartPlay Social Media campaign.

Data-Driven Creativity

Before launching the campaign, WinSpirit turned to its community with a simple question: what do you really know about Responsible Gaming? Nearly 800 players responded, and the results were telling.

  • 63% knew the primary goal of RG.
  • 46% felt enabling those tools was easy and knew where to find information.
  • 56% highlighted WinSpirit’s own email disclaimers (launched this year) as the most effective reminders.

The findings confirmed that awareness was already strong, but also showed that some players still found RG “too complicated.”

“When we asked our community which reminders help them stay mindful, 56% highlighted the email disclaimers developed by WinSpirit Casino this year as the most effective”, – said WinSpirit analytics team manager.

This insight revealed a gap: while some forms work well for many, others may need a different touchpoint to simplify the message. Social media naturally became the next logical step to address the topic.

A Campaign Built for the Feed

The six-part series was crafted not just to inform, but to feel native to social media culture. Players swiped through “red flag or green light” checks, busted common myths with quick-hit facts, and even debated an “unpopular opinion”: games are built for entertainment, not profit. The final self-check felt less like a form and more like a challenge — engaging, fast, and easy to share.

What elevated the initiative further was the expertise behind it. WinSpirit teamed up with Šimon Vincze, Head of Sustainable & Safer Gambling at Casino Guru — a rare pairing of a progressive operator and an independent authority. In an industry where these voices often stay on opposite sides, this collaboration showed the power of combining creativity with credibility.

Here is what Šimon Vincze said about the initiative: “I am glad we could support WinSpirit on this journey and help bring a successful campaign to life by combining expert insights with natural and engaging communication. Their PR team did an excellent job, as demonstrated by the statistics. Player protection is an integral part of the gambling industry’s development. Sooner or later, most players will expect a certain level of well-being and care. Those who start on this journey earlier will benefit from a competitive edge and a loyal player base.”

Impact That Lasts

Social media reach for the campaign exceeded 10,000 people.

Social Media Engagement achieved 53% and boosted monthly metrics of Social Media pages by 80%. But the main result is still on the way – in the first month alone, WinSpirit saw a 12% rise in player support queries about Responsible Gaming tools.

More importantly, Responsible Gaming shifted from being background noise to a conversation players wanted to join. Awareness turned into curiosity — and curiosity sparked deeper understanding.

“This isn’t about ticking boxes,” says the WinSpirit team. “It’s about giving players the confidence and control that keep the game fun.”

For an industry where communication often feels routine, the campaign proved that creativity doesn’t weaken the message — it amplifies it. Even compliance can capture attention when delivered in the language of players.

 

The post WinSpirit and Casino Guru Turn Responsible Gaming into a Trend appeared first on Gaming and Gambling Industry in the Americas.

Continue Reading

Latest News

Scientific Games’ Award-Winning PlayCentral Self-Service Technology Heading to NASPL 2025

Published

on

scientific-games’-award-winning-playcentral-self-service-technology-heading-to-naspl-2025

 

PlayCentral Terminals Meet Diverse Lottery Retailer Needs as Self-Service Adoption Accelerates

Scientific Games award-winning PlayCentral lottery self-service technology will be showcased at the North American Association of State & Provincial Lotteries 2025 Conference, taking place Sept. 8-11 in Ontario, Canada. Developed with the guiding principle that “one size does not fit all,” the company’s family of PlayCentral self-service terminals offers a broad range of form factors, feature sets and configurations to fit diverse retail footprints, from large-format grocery and mass merchandisers to high-traffic convenience stores and compact independent outlets. Each PlayCentral model is designed to optimize space, maximize product visibility and enhance the self-service purchasing experience.

2025-Cision-500x625px-PlayCentral-Terminals.png

According to a 2024 PYMNTS Intelligence Report, 84% of U.S. consumers enjoy using self-service kiosks, and two-thirds now prefer them over staffed checkout lanes.

PlayCentral Powered by SCiQ was named a Gold Winner in the 2025 American Business Awards and a Bronze Winner in the 2025 International Business Awards in the Emerging Technology category. Several years ago, Scientific Games was named Walmart Services Division Supplier of the Year for Product, recognizing a PlayCentral model as an “exceptional or innovative product that enhanced customer savings (money and/or time, value or assortment).”

Unique in the industry, all terminals in the PlayCentral family support the full line sales of draw games, instant scratch games, Fast Play and monitor games, offering the greatest opportunity for lottery expansion to all player segments and playstyles. PlayCentral terminals have been deployed in thousands of lottery retail locations across North America, processing millions of transactions annually.

PlayCentral self-service terminals are at the epicenter of a modern retail ecosystem. Powered by SCiQ, the technology integrates store-level analytics for streamlined inventory management, offering players a convenient, user-friendly shopping experience and readying lotteries for future payment strategies,” said Mike Cardell, Senior Vice President, Americas Systems for Scientific Games. “Our PlayCentral family is designed to adapt to any store layout, meet a host of different retailer requirements and deliver personalized game recommendations powered by AI. This is how Scientific Games helps lotteries and retailers grow their business while giving players enhanced self-service experiences.”

In addition to flexibility for a wide variety of retail environments, PlayCentral terminals integrate Scientific Games’ new GameChoice AI technology to provide personalized product recommendations to players. These data-driven insights help lotteries feature the right mix of games based on specific sales trends and player preferences, and it’s already driving higher engagement and incremental sales.

Scientific Games applied the same strategy to PlayCentral as with its highly successful line of WAVE clerk-operated countertop retail terminals. The sleek terminals allow players to purchase games, check tickets and access promotions without clerk assistance, while helping lotteries expand points of sale, showcase a complete portfolio and give retailers tools to operate more efficiently and increase sales without adding labor costs.

Scientific Games is the world’s largest lottery games provider and the fastest-growing lottery systems provider, delivering retail and digital games, technology, analytics and services to 150 lotteries in 50 countries.

GameChoice™, PlayCentral®, SCiQ® and WAVE™ are trademarks of Scientific Games, LLC. © 2025 Scientific Games, LLC. All Rights Reserved.

 

The post Scientific Games’ Award-Winning PlayCentral Self-Service Technology Heading to NASPL 2025 appeared first on Gaming and Gambling Industry in the Americas.

Continue Reading

Trending