

Compliance Updates
WTA and ITF Publish Season-wide Online Abuse and Threat Report
The Women’s Tennis Association (WTA) and International Tennis Federation (ITF) published the first-ever season-wide report outlining the scale of abuse directed at players on social media — and are calling on the gambling industry to more effectively tackle those responsible.
The report findings are taken from Signify Group’s Threat Matrix service, which went live in January 2024, protecting players and tennis family members from targeted online hate, as well as threatening and violent direct communication. Utilising AI and human analysts — including risk and fixated threat assessment experts — the service operates across all the major social media platforms in over 40 languages. All players competing in WTA Tour and ITF World Tennis Tour events (and WTA and ITF players competing in the four Grand Slams) — c8300 players — are automatically covered by the service.
Between January to December 2024,1.6 million posts and comments were analysed by Threat Matrix AI. Analysts then verified c8000 posts/comments sent from 4200 accounts as abusive, violent or threatening. Action has been taken against the most serious and prolific of these, including 15 accounts escalated to law enforcement. During the year, 458 players were targeted with direct abuse or threat, five players received 26% of the total abuse identified, while 97 prolific accounts were responsible for 23% of all detected abuse.
Given the evidence highlighted by Threat Matrix, the tennis bodies now call for a constructive dialogue with the gambling industry to tackle the individuals that engage in prolific or highly threatening online abuse connected to sports betting.
Prolific Abuse and Angry Gamblers
• Angry gamblers sent 40% of all detected abuse across the year
• 10 prolific accounts [majority being angry gambler related] were responsible for 12% of all abuse — of these, nine have either been suspended, posts permanently deleted by the platform or the user has removed their post(s)
• Details of 39 account holders (majority angry gambler related) who sent prolific abuse have been shared with the tennis authorities and betting industry for further action
• The most prolific abusive account sent 263 abusive messages.
Action
• 15 cases of egregious and highly threatening abuse have been investigated and evidence provided to law enforcement for assessment and action — four related to Grand Slams, one from the Paris Olympic Games and 10 were from across the tours
• Of the 15 cases, three have been submitted to the FBI and 12 to other national law enforcement bodies
• Relevant account details have been shared with event security teams (both Tours and Grand Slams) to ban these individuals from access to venues and rescind tickets. This has also included threats to men’s and women’s players detected by Threat Matrix during Grand Slam events.
Direct Abuse Communication Support
The Threat Matrix service also includes support for players who receive direct abuse, threat and inappropriate communication via DMs, email and letter. Players use a designated email address to share relevant content, enabling Threat Matrix to conduct threat assessment, provide direct player advice and liaise with security bodies to manage risk.
During 2024, 56 reports of concerning communication were received from 28 players, the vast majority coming in the final quarter of the year due to heightened awareness of the service. Angry gamblers made up the vast majority of direct abuse (77%) — at a higher level compared to open-source social media (40%) — as abusers seek to cause direct emotional distress to players following lost bets. Player reported direct abuse has continued to rise in 2025 as players and agents become more aware of the support service.
Social Media Moderation
To further reduce hateful and abusive content targeting players, the WTA and ITF are also enhancing the existing Threat Matrix service to include social media moderation. Moderation allows online toxicity to be hidden or removed in real time across the majority of Social Media platforms. The service will automatically deploy across WTA and ITF official social media channels and be available to all tour players on request. The service will go live in the coming weeks.
A spokesperson for the WTA and ITF said: “Protecting players and the wider tennis family from vile online threat and abuse is a key priority for us. Today’s report covering the first year of the Threat Matrix service shows the scale of the problem and, crucially, the actions being taken to protect our athletes. From law enforcement escalation and platform intervention to banning abusers from our events, perpetrators must understand that they will face consequences for their actions.
“Given the clear evidence highlighted by Threat Matrix on the link between angry gamblers and prolific online abuse and threat, we are calling for a constructive dialogue with the gambling industry to help tackle this issue. Everyone — betting operators, social media platforms, governing bodies, players and law enforcers — has a responsibility to make the online space a safer and more positive one. We hope the gambling industry responds constructively to our call for more action on their part.”
Jessica Pegula, Member of the WTA Players’ Council, said: “Online abuse is unacceptable, and something that no player should have to endure. I welcome the work that the WTA and ITF are doing with Threat Matrix to identify and take action against the abusers, whose behavior is so often linked to gambling. But it’s not enough on its own. It’s time for the gambling industry and social media companies to tackle the problem at its source and act to protect everyone facing these threats.”
Jonathan Hirshler, CEO of Signify Group, said: “This unique dataset, covering all players across international tennis tours and Grand Slams, illustrates that a relatively small number of accounts are responsible for a significant proportion of prolific abuse and trolling. While this is deeply distressing for the athletes targeted, it means that we are able to be even more focused working with the platforms to ensure successful take down, support the tennis bodies to drive law enforcement intervention for the most egregious accounts and work with event security teams to ensure prolific abusers are unable to attend tournaments. This action-orientated approach underpins the Threat Matrix service.”
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Compliance Updates
Romania Blocks 30 Unlicensed Gambling Websites

Romania’s gambling authority, the ONJN, has blacklisted 30 gambling websites after finding they were offering online casino and sports betting without local licences. Internet service providers (ISPs) now have 15 days to cut access, redirecting users to an official ONJN page explaining the block.
The 30 blocked sites range from obscure names to platforms that had been attracting steady traffic. Domains include wazbee.casino, jacktop.com, roostake.com, a string of “nv” branded casinos (nv5.casino through nv93.casino), and several under the ybets label.
Some of these platforms appeared almost overnight and marketed heavily on social media. Others had been active for months, drawing Romanian players with offers that licensed brands simply cannot match under current advertising rules.
The ruling obliges Romanian ISPs to redirect any traffic from the blacklisted domains to a designated ONJN IP address. Players trying to access those sites will instead see a page confirming the operator is not authorised to operate in Romania.
The post Romania Blocks 30 Unlicensed Gambling Websites appeared first on European Gaming Industry News.
Asia
New Indian Law Aims to Curb Online Money Gambling Sector, Prohibits Related Advertising

Following the passage of the Promotion and Regulation of Online Gaming Bill 2025 on August 21, the government of India imposes a complete ban on online money games, alongside the advertisements related to the sector.
Passed by the parliament, any financial transactions related to these platforms would be considered unlawful as stated under the Information Technology Act of 2000. The legislation also aims to establish a national-level regulatory authority that will govern the categorising and registration of online games.
The said authority shall issue guidelines, codes of practice and directions for compliance, with strict punishments induced, leading to imprisonment for up to three years, and a fine to one crore rupees or 114,017 USD.
The advertisement of the said games is also punishable with similar penalties, with imprisonment up to two years and a fine of up to fifty lakh rupees 1140 USD.
While the law prohibited online money gaming such poker, rummy and fantasy sports that offer cash rewards, e-sports are considered and recognised as a legitimate competitive sport in India, and is not included in the total ban, as well as online social games or casual games that are recreational in nature.
This draws that the bill-turned-law, used a “balanced approach” since recognising that the online gaming sector is one of the most dynamic segments in the digital and creative economy, hence, still allowing esports and online social games.
This came after the report of over 45 crore or 45,000,000 people were reportedly affected by online money games and have lost more than Rs. 20,000 crores or 2,280.414 USD, according to Shri Ashwini Vaishnaw, Union Minister for Electronics and Information Technology.
According to the same ministry, the total ban was driven by the following reasons:
• Addiction and Financial Ruin
• Mental Health and Suicide
• Fraud and Money Laundering
• Threat to National Security
• Closing Legal Loopholes
• Encouraging Healthy Alternatives
Meanwhile, the bill also stated that while the online gaming authority governs the registration of online games, the central government still has the authority to frame the rules for the promotion and advertisement of e-sports, online social games and other rules related under the law.
In total, the legislation aims to safeguard vulnerable populations, particularly the middle class and youth by introducing these strict regulations and a greater emphasis on brand responsibility and ethical advertising.
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Compliance Updates
Bacta commissioned research shows huge support for seaside arcades led by Gen Z

The findings of independent research conducted by Censuswide among a sample of 2,000 UK Nationally representative respondents aged 16+ shows that Generation Z has fallen in love with the seaside arcades so popular with their grandparents.
The research reveals that 8 in 10 respondents (81 percent) view seaside arcades as being part of British culture and it is young Brits that are banging the drum for arcades, with 90 percent of 25–34-year-olds backing their importance.
Despite overwhelming public support from Britain’s younger generations, seaside arcades continue to face a perfect storm of challenges from rising energy and staffing costs, plus the threat of increased taxation as suggested by former Prime Minister Gordon Brown.
72 percent say Government should do more to protect them – with 86 percent of those aged 25-34-years calling for urgent action.
The research findings confirm the central role played by seaside arcades with 72 percent of adults saying they would visit an arcade on a trip to the seaside a figure that rises to 91 percent for 24-34-year-olds.
In terms of providing accessible entertainment 55 percent say that arcades offer great value for money, making them the UK’s most affordable family day out. As a result, 84 percent confirmed they have enjoyed arcades with multiple generations of their family.
The importance of contributions to local economies featured highly in the research paper with 7 in 10 stating that arcades play a key role in regenerating seaside towns, a figure that rises to 85 percent of 18-24-year-olds.
Reflecting on the research findings Joseph Cullis, President of UK trade association, Bacta said: “Britain’s seaside arcades are a vital element of our proud tourism industry, a modern cultural icon, and have been a fun family activity for more than a century.
“It’s brilliant but not surprising to see young people are embracing them with all the enthusiasm of their parents, grandparents and great-grandparents before them.
“At Bacta, we’re fighting to protect our seaside arcades from the threats of rising costs and from those who want to tax them out of existence. We hope that local councillors, MPs and the Treasury will heed the wants and needs of the British people and protect these vital institutions.”
Elliot Ball, who co-owns and runs Clacton Pier with his brother Billy, said other attractions would be at risk if arcades were taxed even more.
“I’m the fifth generation of my family – on both sides – involved in amusement arcades so this is a labour of love” he stated.
“But the threat from the government to raise gambling tax would put at risk a traditional family day out to the seaside. Trips here have been making memories for generations, and it’s great that younger people are finding the same safe, harmless fun on the pier that has been raising a smile and lighting up eyes for years and years.
“We’ve bounced back from the pandemic and the rise of staycations helps, but many of Britain’s most beloved seaside attractions will be put at high risk if gambling taxes rise.”
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