

Compliance Updates
Dutch Gaming Authority Once Again Supports Information Projects on Gambling Risks
The Dutch Gaming Authority (KSA) is once again financing four information projects on the risks of gambling, from the Addiction Prevention Fund (VPF). This involves a continuation of the e-learning gambling problem, the development of additional materials on gambling within the Helder op School programme, information for football players via the VVCS and explanations about gambling on Steffie.nl.
The money for these projects comes from the VPF, which was established in 2021 and is financed by an additional gambling levy on providers of risky games of chance. The Gaming Authority manages this fund and works with various partners in the field of gambling addiction prevention on the spending of the resources. The VPF has multiple spending objectives, including information about the risks of gambling.
E-learning early detection of gambling problems
Jellinek has developed a digital training offer for professionals together with GGZ Ecademy to inform them about addiction problems in online gambling. This includes first-line professionals such as doctors, POH GGZ, psychologists and debt counselors. This way they can better and earlier identify a gambling addiction. This e-learning module was launched during a well-attended webinar. The newly provided funding will further increase the name recognition of the module.
Clear at school: gambling
Helder op school is a prevention programme of the Trimbos Institute that supports schools in promoting a healthy lifestyle and preventing risky behaviour among pupils and students on themes such as alcohol, tobacco and drugs. Previously, the Trimbos Institute developed materials to improve the signaling of and guidance for risky or problematic gambling behaviour among MBO students. This project is now being extended and expanded with, among other things, scripts for parent evenings on this theme and teaching materials to discourage gambling.
Prevention and information for football players via VVCS
The Association of Contract Players (VVCS) visits the player groups of all Ere- and Eerste Divisie clubs, including the U-21 and U-19 selections, to provide information about problematic gambling behaviour. A flyer with information about the Gambling Stop is now being added to the existing information offer of VVCS and Gamban software, which can block gambling sites. VVCS also starts training ex-players with addiction problems to become experts by experience. They will then be deployed to provide information during selection visits.
Explanation about gambling on Steffie.nl (delivery: autumn 2025)
Steffie.nl explains all kinds of subjects in understandable language. This makes it an important platform for people with low literacy and people with a mild intellectual disability. Commissioned by the Ksa, the Stichting Leer Zelf Online is working on four modules on the subject of gambling, namely “What is gambling?”, “Addicted to gambling”, “Self-test gambling” and “Recognizing gambling games”. These modules can then be found on Steffie.nl.
KSA underlines the importance of targeted information about the risks of gambling for different target groups through these four projects. On the one hand, the KSA wants to make young people and young adults aware of these risks and on the other hand, enable healthcare professionals, but also footballers, to do more with this subject because of the exemplary role they fulfill for many people.
The post Dutch Gaming Authority Once Again Supports Information Projects on Gambling Risks appeared first on European Gaming Industry News.
Ben Clemes
High Roller Submits Gaming License Application in Ontario

High Roller Technologies, operator of the premium online casino brands High Roller and Fruta, announced the submission of its Internet Gaming Operator license application in Ontario, Canada, targeting the launch of its flagship brand HighRoller.com in the second half of 2025.
“The submission of our licensing application to access Ontario’s regulated online gambling market is an important milestone in our Company’s journey. Once our application is approved, we anticipate that we will have the opportunity to launch our online casino product into the market later this year,” said Ben Clemes, Chief Executive Officer at High Roller.
Ontario is one of the largest regulated online gambling markets in the world as measured by gross gaming revenue. In 2024, regulated online gambling operators within the province generated approximately $2.3B in gross gaming revenue, and growth continues to be recorded in the first half of 2025. Recently, the province of Alberta passed enabling legislation to establish a regulatory framework for online gambling. Once available, the Company also intends to pursue licensure in Alberta to expand its regulated market footprint in Canada.
“Ontario is missing an elegant brand like High Roller. We’re excited to roll out the red carpet for our new customers, and we’re looking forward to showcasing our tremendous product,” said Clemes.
The post High Roller Submits Gaming License Application in Ontario appeared first on Gaming and Gambling Industry in the Americas.
Compliance Updates
UKGC Launches New Consumer Voice Framework

The UK Gambling Commission (UKGC) has unveiled a new and improved Consumer Voice framework, marking a major step forward in how the regulator listens to and understands the experiences of people who gamble in Great Britain.
The new framework expands the Commission’s research capabilities by introducing four specialist research suppliers, each bringing unique expertise to the table. This shift allows the Commission to delve deeper into the views, motivations, and behaviours of gambling consumers – including those from underrepresented or harder-to-reach groups such as people gambling on specific gambling products, particular demographic groups and those experiencing negative consequences from their own or someone else’s gambling.
Under the new framework, the Consumer Voice programme will now be supported by:
Yonder Consulting – specialists in mixed methodology research
The Behavioural Insights Team – experts in experimental and behavioural research
Humankind Research – qualitative experts with a focus on hard-to-reach audiences
Savanta – providers of fast-turnaround, cost-effective research.
Each supplier has signed a two-year contract, with the potential for extension until 2029.
“This new framework gives us greater agility and reach than ever before. With these four partners, we’re better equipped to commission high-quality research quickly and use a range of approaches to respond to emerging trends or risks as they develop. The Consumer Voice programme is central to our efforts to ensure our decisions are grounded in the lived experiences of all consumers and the evolving realities of gambling,” said the Gambling Commission’s Head of Research, Laura Carter.
Consumer Voice complements the Commission’s nationally representative Gambling Survey for Great Britain (GSGB) by offering a flexible, targeted approach to gathering insight. It allows the Commission to conduct deep dives into specific issues, test new ideas and track consumer sentiment over time.
In 2024 alone, the programme engaged with over 10,000 gambling consumers. Previous studies have tackled issues like financial risk checks, bonus incentives and gambling during the cost-of-living crisis.
Joe Wheeler, Associate Director of Yonder Consulting, said: “Over the past three years Yonder Consulting have partnered with the Gambling Commission in delivering mixed-methods research for the Consumer Voice Programme. We’ve supported on a wide range of impactful research programmes, covering elements of the consumer experience like trust in the industry, engagement with the unlicensed market, behaviours during key sporting events and the impact of marketing and bonus offers. We’re delighted to continue our ongoing partnership and to support the Commission in delivering against key policy evidence gaps.”
Eleanor Collerton, Senior Advisor of the Behaviour Insights Team (BIT), said: “We’re delighted to contribute to the Gambling Commission’s Consumer Voice programme. As a global research and innovation consultancy, BIT combines a deep understanding of human behaviour with evidence-led problem solving to improve people’s lives. We’re excited to contribute our expertise in experimental research to generate new insights, address key evidence gaps, and help ensure consumer voices shape meaningful and effective gambling policy, building on more than five years of work to reduce gambling harms in GB.”
Tom Silverman, Co-Founder of Humankind Research, said: “Humankind Research specialises in research with a positive impact, and much of our work is exploring lived experience of complex issues and under-served groups. So we are delighted to be chosen to be the Gambling Commission’s partner for ‘in-depth qualitative research’ within the Consumer Voice framework. It is a fantastic opportunity to work in close collaboration with the Commission to really understand the experiences and needs of people who are involved in or affected by gambling; using sensitive and inclusive research approaches to gain strategic insights that can help to guide policy and priorities.”
The post UKGC Launches New Consumer Voice Framework appeared first on European Gaming Industry News.
Compliance Updates
Michel Groothuizen Joins GREF as Board Member

Michel Groothuizen, chairman of the Netherlands Gambling Authority, has been unanimously appointed as general board member of the board of the Gambling Regulators European Forum (GREF) for the period 2025-27. GREF is a partnership in which gambling regulators from Europe share knowledge, experiences and best practices and work together on a safe and fair gambling market.
In his new role, he will spend the next two years working to strengthen the importance of GREF and to further grow the organisation. His personal mission is to work with other regulators to establish shared standards in the area of gambling supervision.
“An example of this is the clear standard that gambling under the age of 18 is an absolute no go,” said Groothuizen.
He looks forward to a pleasant collaboration with other countries in the coming administrative period.
The post Michel Groothuizen Joins GREF as Board Member appeared first on European Gaming Industry News.
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