Crown Resorts has announced the appointment of Mr. Ed Domingo as the new CEO of Crown Melbourne, succeeding Mr. Mike Volkert, subject to regulatory approvals.

Mr. Volkert is stepping down from his role as CEO of Crown Melbourne to pursue an opportunity outside of Crown. He served as the CEO for the past two and a half years.

Mr. Domingo brings over 20 years of experience in the hospitality and casino industry. Most recently, he served as the President & COO of Empire City Casino in New York with MGM Resorts International, where he oversaw all day-to-day operations of the resort.

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Previously, Mr. Domingo was the Senior Vice President & CFO of Bellagio Resort and Casino in Las Vegas, the premier luxury resort for MGM Resorts International. His extensive leadership experience also includes roles with Caesars Entertainment and Rush Street Gaming, providing him with deep industry knowledge across several gaming jurisdictions.

Mr. Domingo will begin with Crown Melbourne in late April, with Mr. Volkert continuing to serve as CEO until that time, ensuring a smooth transition.

Crown Resorts CEO, David Tsai, said: “Ed has a proven track record in leading integrated resorts, and we are thrilled to welcome him to Crown Melbourne. With his extensive industry experience across various gaming jurisdictions, Ed is well-positioned to lead Crown Melbourne’s next phase of growth and success.

“I would also like to extend my gratitude to Mike for his invaluable contribution over the past two and a half years, including his leadership in our transformation journey.”

Mr. Domingo said: “I am incredibly excited to join Crown Melbourne, which has held an iconic role in Melbourne’s entertainment and tourism landscape for 30 years. I look forward to joining the thousands of amazing team members there and leading Crown Melbourne’s next phase of transformation and growth, bringing innovative venues to life and creating dynamic experiences for our guests, all while operating at industry-leading standards.”

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Crown Melbourne Chairman, Ian Silk, said: “I would like to thank Mike for his leadership and dedication to Crown Melbourne over the last two and a half years. Ed is a highly accomplished and experienced executive with proven success at similar organisations, and I look forward to seeing the positive impact of his leadership.”

The Regulating the Game 2025 Sydney conference has officially concluded. Over the three days, global regulators, industry leaders, policymakers, researchers and compliance professionals gathered at the Sofitel Sydney Darling Harbour.

With an unparalleled lineup of expert speakers, masterclasses, and panel discussions, the event reinforced its position as the must-attend conference for gambling regulation and compliance professionals.

From Michael Phelan APM’s keynote on the battle against organised crime to Bo Bernhard’s exploration of the “Fun Economy”, attendees were challenged to rethink conventional approaches and explore innovative solutions.

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Crown Resorts CEO David Tsai led a compelling discussion on Crown’s pioneering PlaySafe solution, positioning the company as a global leader in safer gambling innovation. His insights reinforced the need for proactive, technology-driven approaches to responsible gambling and regulatory excellence.

Other high-impact sessions featured:

• Titus O’Reily on the rise, fall, and resurgence of sports gambling in Australia.

• Dr Ron Ben-David (VGCCC) offering an unfiltered perspective on the evolving landscape, responsibilities and challenges facing regulators today.

• Professor Alison Taylor on building an ethical corporate culture.

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• Brendan Thomas, CEO, AUSTRAC, on AML and financial crime risks, regulatory expectations and the work still to be done.

• Barni Evans (CEO, Sportsbet) with a walk through wagering history, acknowledging missteps and discussing the industry’s future direction.

As technology continues to reshape the gambling sector, discussions on RegTech, AI, cashless gaming and cybersecurity dominated the agenda. Experts including Ian Hughes, Jamieson O’Reilly, Tracy Schrans, Jay Robinson, Donata Szabo and Elizabeth Lusk explored the risks and opportunities presented by emerging technologies, outlining how regulatory frameworks must evolve to maintain integrity while embracing innovation.

The Artificial Intelligence Panel, led by Christopher Logan from Amazon Web Services, examined AI’s role in the future of betting, compliance, and risk mitigation, sparking valuable discourse on security, privacy and regulatory oversight.

One of the most anticipated segments of RTG 2025, Pitch! provided a platform for innovators to showcase game-changing research, technology and compliance solutions. The event, hosted by Rob Lopez from Norths Collective, culminated in a thrilling Pitch! Challenge, where Focal Research Consultants’ Focal Go solution emerged as the winning innovation, underscoring the power of data-driven approaches in enhancing responsible gambling outcomes.

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RTG 2025 Sydney wasn’t just about insights—it was about connections. With networking events at iconic Sydney venues, including Dean & Nancy on 22 and Alpha, delegates forged new partnerships that will drive future collaborations and strengthen regulatory and industry ties.

AUSTRAC, the anti-money laundering watchdog in Australia, will continue to give a prime focus on the gambling industry and won’t be cautious in taking action against companies that fail comply with their obligations, CEO Brendan Thomas said.

During a Keynote Address on the final day of the Regulating the Game conference in Sydney on Thursday, Thomas said it still has a lot of “activities” around the gambling industry in the works, even as it looks to conclude long-running actions against casino operator Star Entertainment Group and online operator Entain for various compliance failures.

More importantly, he promised that although AUSTRAC will work with industry to achieve appropriate outcomes, its patience has limits.

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“I’ve been the CEO of AUSTRAC for just over a year and I’m so proud of the work that we’ve done in that time to reduce the harms to our community. But while I’ve been working with the industry and our reporting entities to reduce that harm, AUSTRAC is not in the business of continuing to educate without action. It is important that businesses understand their legal obligations because I’m prepared to take strong and swift action where it is warranted,” he said.

“If you expect AUSTRAC to educate, educate, educate and then take action years later, you’re mistaken. If you think your business is too small to take responsibility for regulatory compliance, you’re also mistaken. Your services in the gambling industry have been subject to a regulatory regime for many years now and it is your responsibility to comply,” he added.

Noting that licensed operators in Australia face an ever-evolving risk landscape due to “the digitization of currency, financial systems that are more dispersed and complex, the need for more sophisticated customer verification processes, and greater competition in the rapidly expanding online gaming sector,” Thomas called on operators large and small to run thorough risk assessments in order to properly identify where the true risks of infiltration sit for each.

This, he explained, is in line with the Anti-Money Laundering and Counter-Terrorism Financing Amendment Bill 2024 that was passed in federal parliament last year.

The bill, which updated the previous act from 2006, adds a raft of new industries to AUSTRAC’s purview – namely real estate professionals, lawyers, accountants, trust and company service providers, and dealers in precious stones and metals – but also amends laws around how entities should comply with their obligations.

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“We’re trying to shift the way that we do regulation in our regulated industries away from pure compliance to a proper discussion about risk so that we can talk to you about what that risk actually is and then we can focus practically on what are the controls that are directly aimed at those risks rather than just ticking a bunch of compliance boxes. We aim to take the bureaucracy out of what we do and how we do it,” he said.

Despite promising to be tougher on those who fail to properly comply, Thomas said the agency also wants to improve its lines of communications with the industries it regulates.

“AUSTRAC is making some significant changes ourselves – establishing functions that are purely about establishing proper partnerships with our regulated industries,” he said.

“In the past we haven’t done that and we are committed to working in partnership with those industries that want to comply with the law. We will also be much more transparent and forward on what our legal position is on a whole range of different moves and we will be more up front about where we are seeing risks that affect our regulated industries.

“[But] there is no question on where [illegal] funds come from and how those funds are impacting Australians. There is the crime that leads to profits in the first place and then the reinvestment of those profits into more crime. At the worst end of the scale, we are talking about illicit drugs running, scams, child sexual exploitation and significant amount of human trafficking, so if you are in the gambling industry you have a pretty big obligation to help us combat these problems,” he added.

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