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New GambleAware-commissioned Research Warns of High Risks from Gaming Machines, Online Casino Games and Loot Boxes

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GambleAware, the leading charity and commissioner of gambling harms prevention and treatment services in Great Britain, has published a new report looking at which types of gambling pose the highest risks of harm.

GambleAware commissioned Bournemouth University to conduct research exploring the relative risks of harm associated with different types of gambling including land-based electronic gaming machines, online casino games, loot boxes and the National Lottery draw.

The research found that land-based electronic gaming machines in bookmakers and casinos and online casino games, which both offer the possibility of quick rewards and a fast pace of play, were associated with the highest level of risk. Usage of electronic gaming machines was the biggest predictor of someone going on to experience future gambling harms and those using land-based electronic gaming machines were found to be over 10 times more likely than average to be experiencing “problem gambling” while those using online casino games were four times more likely than average to experience harm.

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The report calls for more restrictions on the availability and design of electronic gaming machines, including reducing the number of machines in venues, lowering stakes and implementing mandatory breaks. More restrictions are also called for on online casino games, to focus on responsible design, as well as for gambling operators to continue to develop and enhance systems to provide personalised support for online customers displaying signs of risk indicators such as spending large amounts of time or money.

The research also looked at other products which are often not viewed as traditional gambling including loot boxes and the National Lottery.

Loot boxes, which often feature in games aimed at children, can blur the lines between gaming and gambling, and were also found to carry risks. The research discovered that fifty percent of people who use loot boxes in computer games are at any level of risk. Those who used loot boxes exhibited a high likelihood of experiencing “problem gambling”, as using them inherently increases the risk due to their accessibility, immersive nature, and the blending of gaming and gambling environments. The report recommends that the effects of gambling-like elements in video games, such as loot boxes, should be investigated and more should be done to restrict their use among young people aged under 18.

The research also showed the National Lottery draw has a high reach into communities experiencing gambling harms. An estimated 600,000 people experiencing “problem gambling” were found to be using the National Lottery draw, while 500,000 people experiencing “problem gambling” use scratch cards. The report recommends that the National Lottery should signpost people to support services such as GambleAware, to help any lottery players who may be experiencing gambling harms.

The number of different types of gambling people take part in was also found to have a major impact on the risk of gambling harm. The report showed that the level of “problem gambling” increases in line with the number of types of gambling activities people participate in, and increases more after two activities. Therefore the report also calls for gambling operators to create shared databases to identify people doing several different types of gambling who are at an increased risk of gambling harms.

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Zoë Osmond, CEO of GambleAware, said: “No form of gambling is completely without risk. However this new research shows that there are some particular types of gambling which can lead to an increased chance of experiencing gambling harm, which can have a corrosive effect on people’s lives, finances, careers and relationships.

“The research also brings into question some of the measures outlined in the Gambling White Paper such as relaxations in land-based gambling , which could lead to an increase in electronic gaming machines in venues, and having different online slot stake limits for those aged over 25 – we believe people over 25 should have the same lower limits as those who are younger. The report suggests the measures do not go far enough to protect people. This is why we are calling for the recommendations in this report to be adopted as they will help ensure that people can be better protected.”

Dr Ruijie Wang, from Bournemouth University, said: “This research was designed to explore the risks of harm from different types of gambling in the context of regulatory changes that were proposed within the UK government’s Gambling White Paper. The results highlight the need for more stringent gambling regulation, particularly in online slots and land-based electronic gaming machines due to their high risk of harm to young adults. More regulation is also needed to limit gambling-like practices in video gaming, such as loot boxes, to individuals aged over 18 years as the interaction between video gaming and gambling should not be ignored.”

The post New GambleAware-commissioned Research Warns of High Risks from Gaming Machines, Online Casino Games and Loot Boxes appeared first on European Gaming Industry News.

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Balkan's

Bulgaria first for Push Gaming with Kaizen Gaming’s Betano

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Push Gaming has entered the Bulgarian market thanks to an exclusive deal with Kaizen Gaming brand Betano, marking a milestone in its expansion in globally regulated markets.

For 12 weeks, tier-one operator Betano will have exclusive rights to Push Gaming’s portfolio in the country as it brings the studio’s hugely popular titles to Bulgaria for the first time.

Push’s extensive back catalogue of major hits, including Razor Shark, Razor Returns, Jammin’ Jars, Big Bamboo and Wild Swarm, are now ready to be enjoyed by players in Bulgaria, with more recent releases due to roll out imminently.

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The launch enhances Push’s relationship with Kaizen Gaming, which has already seen success with its award-winning content in Greece, Denmark, and Brazil.

Agreements with over 15 direct integration partners have been achieved in 2024, and the supplier’s significant growth will be bolstered by several more announcements in the remainder of Q4.

Fiona Hickey, Chief Business Development Officer at Push Gaming, said: “Bulgaria is a territory we’ve been working on for some time, so it’s particularly pleasing to launch there with such an established and respected name as Betano.

“We know the strength of our product, and allied with Kaizen Gaming’s prominent positioning across regulated markets, we can make the most of our regional entries. They’re a fantastic strategic partner to work alongside, which breeds exceptional confidence that every launch period will perform strongly.”

Evangelos Dedoulis, Director of Product, Gaming and Rewards at Kaizen Gaming,  added: “Push Gaming is responsible for some of the finest games on the market, and as such, we have been eagerly anticipating bringing them to our Betano platform in Bulgaria too. In other markets where we have integrated Push Gaming’s titles, the reception from our audience has been exceptional, and we expect the same in this case too.”

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The post Bulgaria first for Push Gaming with Kaizen Gaming’s Betano appeared first on European Gaming Industry News.

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Andy Rogers CEO of RokkerX

RokkerX Expands into Latin America with São Paulo Operations

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Global Managed Services Leader Strengthens Presence in Booming Brazilian iGaming Market

RokkerX, a global leader in managed services for the iGaming industry, is pleased to announce its expansion into Latin America with the launch of operations in São Paulo. This strategic move capitalises on the rapid growth of Brazil’s iGaming market, offering operators a competitive edge with expert support and localised solutions.

RokkerX has established itself as a trusted partner for iGaming operators worldwide, delivering high-quality managed services, including customer support, player retention, KYC, AML, fraud prevention, payments, trading, and operations. With its new São Paulo hub, RokkerX is set to provide tailored solutions to operators across Brazil and the wider North and South American markets, including Canada.

“With the increasing demand for high-quality managed services in the LatAm region, São Paulo is the perfect location for RokkerX to expand its footprint,” said Andy Rogers, CEO of RokkerX. “We are committed to helping operators navigate this dynamic market by offering the insights, tools, and operational support they need to succeed.”

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This expansion aligns with RokkerX’s vision of being a trusted partner for iGaming operators, ensuring they remain agile and competitive in emerging markets. The São Paulo office will serve as a key center for providing localised expertise, leveraging RokkerX’s global capabilities to drive sustainable growth for its partners.

As regulatory frameworks evolve and the demand for iGaming services grows, RokkerX is well-positioned to deliver best-in-class solutions that enable operators to thrive in this fast-paced environment. The company’s entry into São Paulo marks an exciting chapter in its mission to power the future of iGaming through innovation, operational excellence, and deep market knowledge.

The post RokkerX Expands into Latin America with São Paulo Operations appeared first on Gaming and Gambling Industry in the Americas.

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ANJL

BiS SiGMA Americas announces institutional partnership with ANJL to strengthen the new regulated betting market in Brazil

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BiS SiGMA Americas 2025, which will take place between April 7th and 10th at the Transamerica Expo Center, in São Paulo, announced a partnership with ANJL (National Association of Games and Lotteries), strengthening the credibility of the event, which is the main event in the iGaming sector in Brazil.
Brazil is going through an important moment in the industry with regulation, and ANJL has an essential role in the entire development of this process. The partnership with BiS SiGMA Americas reinforces the sector’s best practices and the commitment to transparency and security in the market.
The Association represents – and only accepts as members – companies that operate legally in the country.  “ANJL defends the interest of member companies and promotes the recognition of the sector as productive in the economy, whether to generate new jobs or contribute to governments’ tax collection, in addition to acting to combat minors’ access to betting games and the operation of websites that do not have authorization to operate”, explained the President of ANJL, Plinio Lemos Jorge.
ANJL’s support will further increase the specialized content and strategic opportunities in the sector, which were already expected in the new edition of BiS SiGMA Americas, in addition to providing connections between operators, regulators and stakeholders.
At BiS SiGMA Americas 2025, lectures and panels were expected, and these will feature ANJL leaders, who will enrich the experience of the audience present. They will also be in discussions, bringing the Association’s experience to the event.
“BiS SiGMA Americas is the most relevant event in the sector, bringing together the main players to discuss the future of the market. Our partnership reinforces ANJL’s commitment to promoting a regulated, safe and sustainable environment for the gaming and lottery industry in Brazil”, stated the President of ANJL.
The Marketing Director of BiS SiGMA Americas, Nuno Bispo, highlighted how the partnership qualifies the event. “We are very proud to have the institutional support of ANJL, which plays a fundamental role in building the regulated market in Brazil. This partnership guarantees that BiS SiGMA Americas 2025 will be an even more qualified environment for debates and strategic connections.”
Registration for BiS SiGMA Americas 2025 is now open and can be done on the website. Approximately 18 thousand people are expected at the event. Guarantee your registration now for the biggest event in the iGaming sector in Brazil and have the opportunity to participate in the discussions that will define the future of the sector in the country.

The post BiS SiGMA Americas announces institutional partnership with ANJL to strengthen the new regulated betting market in Brazil appeared first on Gaming and Gambling Industry in the Americas.

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