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Compliance Updates

Spillemyndigheden: Consultation on Updated Certification Programme for Betting and Online Casino

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The Danish Gambling Authority (DGA) has updated the certification programme for betting and online casino because of the introduction of supplier licences from January 1, 2025.

Interested parties can comment on the update. Comments must be sent to the DGA no later than August 19, 2024. Comments must be submitted by using the contact form.

The updated certification programme for betting and online casino will come into force on January 1, 2025. From July1, 2025, it is mandatory to use the new certification programme, but it is recommended that game suppliers and game operators adopt the updated certification programme as soon as possible.

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Later this year the Danish Gambling Authority will issue updated standard reports along with the final version of the certification programme.

CHANGES

The purpose with the update is to make it more clear, which requirements licence holders and game suppliers respectively shall comply with looking forward. Furthermore, it is a part of the preparation for the introduction of the DGA’s games register, which will handle RNG- and game certificates.

Several linguistic adjustments have been made throughout the documents. In addition, the following significant changes and additions should be mentioned:

  • In SCP.00 ‘General requirements’ the following new definitions have been added: ‘Licence holder’, ‘game supplier’, ‘base platform’, ‘game platform’ and ‘game certificate’. Furthermore, the definition ‘Testing’ has been renamed to ‘Test’ and rephrased, and the definitions ‘inspection’ and ‘gambling system’ have been rephrased.
  • Looking forward licence holders and game suppliers are responsible for their own certification. This means that each actor is responsible for having certifications done and reported to the DGA. The licence holder’s former obligation to compile reports from game suppliers has been removed, because looking forward game suppliers will have their own licence and responsibility. Licence holders must still be aware of suppliers of their base platform.
  • A general change has been made to the role as supervisor, who is amongst other responsible for signing the standard reports. Looking forward the requirements for a supervisor is based on requirements for a supervisor in e.g., ISO, PCI, or CREST (see section 2.3 in SCP.00).
  • Looking forward the deadline for submitting standard reports is 1 month across all documents. Today the deadline is 2 months in several certification areas. This change is made because the licence holder’s obligation for compilation of reports from supplier licences has been removed, which the DGA considers will make the documentation and reporting of the certification process less complex and time consuming.
  • The testing- and inspection standards are omitted, and the following new documents are added:
  1. 01 ‘Requirements for RNG’ is based on requirements from the previous testing standards, but looking forward the document only contains requirements for RNG. The rest of the requirements from the testing standards are moved to SCP.07.01-03 ‘Requirements for games’, which are 3 new documents, which only contains requirements for games. See further information below.
  2. 02 ‘Requirements for base platform’ is based on requirements from the previous inspection standards, but looking forward the document only contains requirements for the base platform, which primarily covers handling of the player account. The rest of the requirements from the inspection standards are moved to SCP.07.01-03 ‘Requirements for games’. It is only the licence holder who shall be certified in accordance with the requirements in SCP.02.
  3. 07 ‘Requirements for games’ are based on requirements from the previous testing- and inspection standards, but only contain requirements for games – online betting (SCP.07.01), land-based betting (SCP.07.02) and online casino (SCP.07.03) respectively. Games suppliers shall be certified in accordance with requirements in these documents. If a licence holder produces games for their own game offer, then the licence holder is also obligated to be certified in accordance with these requirements.
  • According to SCP.01 ‘Requirements for RNG’ it is possible to postpone the certification up to 1 month. This option is also added to the new documents SCP.07 ‘Requirements for games’. RNG- and game certificates shall be uploaded to the games register 1 month at the latest after the test- and inspection have been completed. Postponing the certification means, that the certification can be completed 1 month later, but the certificate shall still be uploaded to the games register within the same deadline.
  • In SCP.04 ‘Requirements for penetration testing’ CREST accreditation is added as a recognized accreditation for companies, who perform penetration testing (see section 2.2.1).
  • In SCP.05 ‘Requirements for vulnerability scanning’ CREST accreditation is added as a recognized accreditation for companies, who perform vulnerability scans (see section 2.2.1). Furthermore, CREST CPSA and CRT certifications are added as recognized personal certifications for personnel, who plans vulnerability scans (see section 2.2.2).
  • In SCP.06 ‘Change management system’ section 4.3 about the process for approval of system changes has been changed. Since game suppliers will have their own licence looking forward, and thereby have the responsibility for their certifications themselves, they shall no longer seek approval from the licence holder ahead of making a system change. The game supplier must still be aware of situations, where it can be necessary to involve the licence holder and vice versa.
  • In SCP.06 ‘Change management programme’ a new section with a requirement about system changes, which include integration between the base- and game platform, has been added. The requirement means, that the licence holder and game supplier shall establish a business process which ensures, that the base- and game platform functions correctly after integration. The DGA do not think, that this requirement will entail further burdens on the licence holder and game supplier, since it must be expected that measures have already been taken today to ensure, that the gambling system functions correctly. The business process shall be approved by the testing organisation in connection with the annual certification of SCP.06.

The DGA draws attention to, that a consequence of the update is, that the certification programme for betting and online casino no longer has the same structure as the certification programme for lotteries and land-based casino.

The post Spillemyndigheden: Consultation on Updated Certification Programme for Betting and Online Casino appeared first on European Gaming Industry News.

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Brazil

INCENTIVE GAMES RECEIVES FULL PAY-TO-PLAY GAMING CERTIFICATION IN BRAZIL

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Incentive Games, a leading B2B games provider specialising in player acquisition and retention, today announced it has received full certification from Gaming Laboratories International (GLI) to offer its Pay-to-Play games in the Brazilian market.

This certification encompasses Incentive Games’ entire suite of games, random number generator (RNG), and remote gaming service (RGS), paving the way for the company to expand its reach into the thriving Brazilian gaming market.

Stewart Gove, COO of Incentive Games, commented, “This GLI certification is a huge milestone for us, and a testament to the hard work and dedication of the entire Incentive Games team. It demonstrates our commitment to delivering the highest quality and most secure gaming experiences to players worldwide. We are delighted to now offer our P2P games to licensed operators in the dynamic Brazilian market.”

The post INCENTIVE GAMES RECEIVES FULL PAY-TO-PLAY GAMING CERTIFICATION IN BRAZIL appeared first on Gaming and Gambling Industry in the Americas.

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Australia

VGCCC: Bookmaker Fined for Customer Safety Breaches

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Registered online bookmaker VicBet has been fined $130,000 for 2 breaches of its customer care obligations.

Announcing the fine, Victorian Gambling and Casino Control Commission (VGCCC) CEO Annette Kimmitt AM reminded the gambling industry of the potential for people to experience severe harm when rules are not followed.

“Breaches can have serious consequences, not only in terms of punitive actions against the companies we catch out, but for people whose lives are affected by this behaviour,” Ms Kimmitt said.

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“It is an egregious betrayal of trust, for example, to continue to send marketing materials to a person who has self-excluded from a gambling venue or closed a betting account.”

The VGCCC’s investigations into complaints about VicBet found the bookmaker had:

• offered and provided a $1,800 bonus bet to a customer after they asked for their betting account to be closed in September 2022. VicBet was fined $50,000.

• repeatedly sent gambling promotional material to a customer after they permanently self-excluded from VicBet in March 2020. The penalty was an $80,000 fine.

It is an offence for a bookmaker to encourage or offer any credit, voucher or reward, or other benefit to induce an account holder to keep an account open after they have requested its closure.

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Similarly, sending correspondence or promotional material to customers who have self-excluded contravenes the Victorian Bookmakers’ Association Code of Conduct.

“On these occasions, VicBet failed to live up to both its legal and social licences to operate, which include minimising the risk of harm to customers,” Ms Kimmitt said.

“Industry must respect the wishes of people who decide to have a break from, or quit, gambling. This means taking all reasonable steps to enforce harm prevention initiatives that customers commit themselves to, such as self-exclusion programs.”

VicBet was given the opportunity to “show cause” as to why disciplinary action should not be taken. Submissions from its legal representative were considered prior to a determination being made.

The post VGCCC: Bookmaker Fined for Customer Safety Breaches appeared first on European Gaming Industry News.

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Brazil

FBMDS obtains certification to operate in Brazil

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FBMDS proudly announces its certification to operate in the Brazilian iGaming market, marking a significant milestone in its global expansion strategy. This achievement reinforces FBMDS’s leadership in the video bingo category and its commitment to deliver spotless quality, innovation and compliance to Brazilian operators and players.

With this certification, FBMDS becomes one of the few iGaming providers authorized to deliver certified, high-quality games tailored to the Brazilian market in which the brand is deeply enrooted because of its cultural background. This development not only strengthens the brand’s position in a rapidly growing sector but also offers Brazilian players and operators access to a portfolio of games that combine cutting-edge technology, cultural match, and world-class security standards.

“This certification represents a pivotal moment in our journey,” said Renato Almeida, Director at FBMDS. “It demonstrates our commitment to the Brazilian market, ensuring a safe, exciting, and fully compliant gaming experience for players, while empowering operators with premium certified content that drives engagement and growth.”

For FBMDS, this milestone aligns with its 2025 narrative: a roadmap focused on market expansion, innovation, and leadership in key iGaming segments. Brazil’s rapidly expanding market provides a prime opportunity to bring FBMDS’s renowned expertise in video bingo to a whole different level.

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For operators, FBMDS’ certified games provide assurance of compliance with Brazilian regulations, while its innovative products and collections are designed to captivate players and drive business growth.

On what Brazilian players is concerned, online casino gaming enthusiasts can look forward to a personalized gaming experience that reflects their culture, preferences, and expectations, underpinned by the highest standards of excellence and safety.

Following this certification, FBMDS will launch a series of targeted marketing campaigns, event participations such as the SBC Summit Rio, in Rio de Janeiro, this February, and direct engagements with new clients. In the first quarter, FBMDS plans to strengthen its partnerships with operators and expand its footprint in Brazil through strategic initiatives and localized offerings.

FBMDS has long been a pioneer in the video bingo category, delivering innovative, culturally relevant titles that resonate with global audiences. Certification in Brazil is simply the recognition of its expertise and dedication to raising the bar in iGaming. By aligning its operations with local regulatory requirements, FBMDS ensures that its games offer a seamless, enjoyable experience while meeting the market’s unique demands.

The post FBMDS obtains certification to operate in Brazil appeared first on Gaming and Gambling Industry in the Americas.

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