Australia
Australian Capital Territory Government Tests Market for “Central Monitoring System” to Reduce Gambling Harm
The ACT Government is testing the market for technology to reduce harms associated with poker machines.
A four week “market sounding” commenced on Thursday 14 March that will gather information about a “central monitoring system” (CMS), a tool that could connect all poker machines in the Territory to monitor their operation and allow the consistent rollout of harm reduction initiatives such as bet limits or loss limits.
The Government’s 2022 Discussion Paper identified a central monitoring system (CMS) as the most viable approach to achieving the gaming harm reduction policy objectives identified in the Parliamentary and Governing Agreement (PAGA), including bet and load-up limits.
“The ACT Government is firmly committed to reducing harm from gambling. A central monitoring system offers substantial potential to implement national-leading measures to limit gambling losses and improve self-exclusion,” said Shane Rattenbury, ACT Minister for Gaming.
“A CMS would connect all poker machines in the ACT and provide the capability to control and monitor their operation. It unlocks the ability to introduce effective harm reduction measures and other capabilities including:
- Poker machine bet and load-up limits;
- a universal player card (linked to all EGMs across all venues) to support a more effective self-exclusion system;
- cashless gaming accompanied by harm reduction measures such as pre-commitment and loss limits;
- monitoring of criminal activity such as money laundering;
- improved data collection to inform harm reduction policy, and improved reporting and transparency of gambling losses; and
- regulatory efficiencies for both government and industry.”
“The ACT needs additional measures to reduce the harm cause by gambling. We’re currently the only jurisdiction without a CMS in place. We need to get the measures in place that will allow best practice harm reduction – for example, a loss-limit scheme similar to the Tasmanian Government’s model, which prevents players losing more than set amounts.”
“Upon receipt of the market sounding results, the ACT Government will swiftly consider the next steps to take in this area,” said Minister Rattenbury.
Key facts about the market sounding:
- No final decision: The ACT Government has not committed to the implementation of a CMS.
- Seeking information: This market sounding is purely a research initiative and will not directly lead to the procurement of a system.
- Confidentiality: Participation in the process is confidential to protect both supplier and government commercial interests.
Australia
Gaming Compliance Checks Underway Across Regional NSW

Liquor & Gaming NSW (L&GNSW) is conducting a compliance operation across regional NSW throughout March to ensure venues adhere to gaming regulations that promote responsible gambling and reduce harm.
Inspectors will visit clubs and hotels to ensure venues understand and comply with external gambling signage rules and recent changes to requirements for the location of ATMs and cash dispensing facilities.
They will also check that venues have appointed Responsible Gambling Officers, maintained Gambling Incident Registers and adhered to Gaming Plans of Management.
L&GNSW Acting Executive Director of Regulatory Operations Bernadette Beard said the operation is part of an ongoing effort to work with venues to ensure responsible gambling laws are upheld.
“Our compliance operation is well underway, with inspectors visiting venues across regional NSW to ensure they are aware of their obligations,” Ms Beard said.
“A key focus will be on the gaming reforms that took effect on January 1, 2025, which mandate that ATMs and other cash dispensing facilities must be positioned at least five metres from gaming room entrances or exits and kept out of sight from gaming areas and machines,” Jakob Rothwangl said.
Ms Beard said recent inspections in Sydney and other metropolitan areas have identified multiple venues not following the rules, leading to penalties where necessary.
“Since the new cash dispensing rules were introduced, L&GNSW has visited more than 900 clubs and hotels, issuing 53 cautions and three penalty infringement notices to 44 non-compliant venues, with several others under investigation,” Ms Beard said.
“We’re here to assist venues in meeting their responsibilities, but compliance is essential, and enforcement action will be taken where required.”
The post Gaming Compliance Checks Underway Across Regional NSW appeared first on European Gaming Industry News.
Australia
Crown Resorts Announces Ed Domingo as New CEO of Crown Melbourne

Crown Resorts has announced the appointment of Mr. Ed Domingo as the new CEO of Crown Melbourne, succeeding Mr. Mike Volkert, subject to regulatory approvals.
Mr. Volkert is stepping down from his role as CEO of Crown Melbourne to pursue an opportunity outside of Crown. He served as the CEO for the past two and a half years.
Mr. Domingo brings over 20 years of experience in the hospitality and casino industry. Most recently, he served as the President & COO of Empire City Casino in New York with MGM Resorts International, where he oversaw all day-to-day operations of the resort.
Previously, Mr. Domingo was the Senior Vice President & CFO of Bellagio Resort and Casino in Las Vegas, the premier luxury resort for MGM Resorts International. His extensive leadership experience also includes roles with Caesars Entertainment and Rush Street Gaming, providing him with deep industry knowledge across several gaming jurisdictions.
Mr. Domingo will begin with Crown Melbourne in late April, with Mr. Volkert continuing to serve as CEO until that time, ensuring a smooth transition.
Crown Resorts CEO, David Tsai, said: “Ed has a proven track record in leading integrated resorts, and we are thrilled to welcome him to Crown Melbourne. With his extensive industry experience across various gaming jurisdictions, Ed is well-positioned to lead Crown Melbourne’s next phase of growth and success.
“I would also like to extend my gratitude to Mike for his invaluable contribution over the past two and a half years, including his leadership in our transformation journey.”
Mr. Domingo said: “I am incredibly excited to join Crown Melbourne, which has held an iconic role in Melbourne’s entertainment and tourism landscape for 30 years. I look forward to joining the thousands of amazing team members there and leading Crown Melbourne’s next phase of transformation and growth, bringing innovative venues to life and creating dynamic experiences for our guests, all while operating at industry-leading standards.”
Crown Melbourne Chairman, Ian Silk, said: “I would like to thank Mike for his leadership and dedication to Crown Melbourne over the last two and a half years. Ed is a highly accomplished and experienced executive with proven success at similar organisations, and I look forward to seeing the positive impact of his leadership.”
The post Crown Resorts Announces Ed Domingo as New CEO of Crown Melbourne appeared first on European Gaming Industry News.
Australia
ACMA Blocks More Illegal Online Gambling Websites

The Australian Communications and Media Authority (ACMA) has requested the Australian internet service providers (ISPs) to block more illegal online gambling sites, after investigations found these services to be operating in breach of the Interactive Gambling Act 2001.
The latest sites blocked include Crown slots and Billy billion.
Website blocking is one of a range of enforcement options to protect Australians against illegal online gambling. Since the ACMA made its first blocking request in November 2019, 1178 illegal gambling and affiliate websites have been blocked.
Around 220 illegal services have also pulled out of the Australian market since the ACMA started enforcing new illegal online gambling rules in 2017.
The post ACMA Blocks More Illegal Online Gambling Websites appeared first on European Gaming Industry News.
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