DC Lottery
DC Lottery Recognizes March as Problem Gambling Awareness Month and Reminds Players of Available Resources and Support
The DC Lottery recognizes March as Problem Gambling Awareness Month (PGAM). PGAM is dedicated to increasing public awareness of problem gambling as a critical public health issue and highlighting the availability of prevention, treatment, and recovery services.
DC Lottery is committed to offering gaming safely and responsibly and has tools to help. Players who feel they have a gambling problem can access free, confidential support by phone (1-800-426-2537), text (800GAM), or chat. Furthermore, players can establish time and deposit limits when playing online. The Lottery also offers a self-exclusion program that allows players to voluntarily request exclusion from legalized gaming activities within the District for eighteen months, three years, five years, or lifetime. Self-exclusion information is available on dclottery.com and at retail locations.
All DC Lottery staff receive annual training to reinforce their commitment to responsible gaming, and “Play Responsibly” training is conducted online for DC Lottery retailers.
The Lottery also offers a downloadable “Play Responsibly” Help Is Here If You Need It brochure with tips on spotting common signs of a gambling problem and groups that can provide additional support.
“Responsible growth is a core value that guides our daily efforts. We are dedicated to ensuring that players in the District are aware of the signs of problem gambling, as well as the tools and resources readily available to assist them. While our problem gambling efforts happen year-round, March gives us a special opportunity to demonstrate this core value at work in our organization,” said DC Lottery Executive Director Frank Suarez.
By law, players must be 18 or older to play DC Lottery games, and online players must be located within the District of Columbia to play online. The “know your customer” (KYC) process has identification and verification requirements to ensure online account holders are at least 18.
This month, District-wide problem gambling awareness efforts are recognized on social media using the #PGAM2024 hashtag.
Instant Win Gaming (IWG), the leading supplier of digital e-Instant games to NASPL/WLA-member lotteries, congratulates the DC Lottery for its launch of iLottery.
DC Lottery is 24th NASPL and/or WLA-member to go live with IWG’s award-winning digital e-Instant games and the seventh lottery in the US to do so.
Partnering with the DC Lottery’s existing platform provider Intralot, IWG has locally-deployed its Remote Game Server (RGS) and has delivered the entire launch portfolio of eight games to support the iLottery launch.
Among the games available for DC Lottery players to play are the ever-popular Jungle Tumble, as well as custom, localized game DC Payout. IWG’s custom-made releases, created for specific lotteries have proven to be hugely successful, with players appreciating content that has been personalized for their own respective markets.
Going forward the DC Lottery’s roadmap has IWG providing one new game every two weeks. IWG has established that this pace of releases is optimal for ensuring rapid growth and that fresh content is regularly available to players.
IWG’s reach across the North American lottery sector now includes partnerships with Atlantic Lottery Corporation, British Columbia Lottery Corporation, DC Lottery, Georgia Lottery, Kentucky Lottery, Loto-Québec, Michigan Lottery, New Hampshire Lottery, Virginia Lottery, and Pennsylvania Lottery.
Rhydian Fisher, IWG CEO, said: “These are exciting times in the lottery industry and we’re delighted to have partnered with Intralot to supply DC Lottery with our award-winning digital e-instant games. I’m sure that our games will immediately find broad, loyal appeal among DC players, and will help ensure a highly successful iLottery program.”
Beth Bresnahan, DC Lottery Executive Director, said: “Launching iLottery was a major step forward for the DC Lottery’s modernization plans and to in offering our players new options to access innovative and entertaining games. We are very impressed by IWG’s ability to adapt their content to capture the character of the District and address the local market demands. We are incredibly excited to be working with IWG as we expand our digital platform, and look forward to a prosperous relationship.”
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