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Henry Williams

MGCB Adopts 1-800-GAMBLER as Statewide Problem Gambling Helpline

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The Michigan Gaming Control Board (MGCB) announced new efforts to streamline access to help by promoting 1-800-GAMBLER as the state’s primary problem gambling helpline. Operated by the National Council on Problem Gambling (NCPG), the National Problem Gambling Helpline (1-800-GAMBLER) is the largest problem gambling helpline network in the world by call volume, population served and geographic area covered. The helpline connects people and families impacted by problem gambling with professional support, local referrals, and resources.

Online gaming platform providers operating in Michigan will be required to display the 1-800-GAMBLER number as part of their responsible gaming messages and update any existing listed helpline numbers by Aug. 8, 2024.

1-800-GAMBLER serves as a single, streamlined access point to local services and problem gambling help from anywhere in the US. The adoption of the number by MGCB for use in Michigan helps to move one step closer to consolidating the variety of state-level gambling helplines into one easy-to-remember problem gambling helpline number.

“The National Problem Gambling Helpline Network connects individuals struggling with gambling addiction to trained professionals who offer confidential assistance and resources. By adopting 1-800-GAMBLER as the statewide problem gambling helpline, the MGCB reinforces its commitment to ensuring a safe and secure gaming environment for players across the state by ensuring that resources for treatment and recovery can be accessed quickly and easily,” MGCB Executive Director Henry Williams said.

The 1-800-GAMBLER helpline will replace the Michigan Problem Gambling Helpline currently in circulation (1-800-270-7117), although the previous number will remain in operation. Calls made to 1-800-GAMBLER from Michigan will be routed to the Michigan Department of Health & Human Services (MDHHS). The helpline can also be reached by texting 800GAM or chatting online at 1800gamblerchat.org. Trained contact center staff are available 24/7, 365 days a year to provide support, guidance, and relevant information to anyone seeking help related to problem gambling.

“An easily accessible helpline is a vital tool in providing problem gambling support services across the country. We applaud MGCB for taking proactive efforts to address the needs of those affected by problem gambling and for recognizing the significance of promoting 1-800-GAMBLER in Michigan,” said Keith Whyte, NCPG Executive Director.

Compliance Updates

MGCB Issues Cease-and-Desist Orders to Six Illegal Gambling Sites Targeting Michigan Players

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The Michigan Gaming Control Board (MGCB) has issued cease-and-desist letters to six unlicensed online gambling platforms attempting to target Michigan residents without state authorization. The action underscores the MGCB’s relentless, ongoing efforts to shut down illegal gambling operations and protect Michigan consumers from financial risk, identity theft, and unfair play.

The targeted sites—Crypto Slots, NitroBetting, NewVegas, Las Vegas USA Casino, Grand Rush Casino, and Slotgard Casino—were found to be operating in violation of Michigan laws that require licensure for internet gaming and sports betting.

“These sites were attempting to exploit Michigan players while operating outside the law. We take this seriously. When unauthorized operators offer games without regulation, Michigan players are left exposed—and we will not tolerate it,” said Henry Williams, MGCB Executive Director.

This enforcement action is part of the MGCB’s larger crackdown on illegal online gambling platforms. In recent months, the agency has issued numerous cease-and-desist letters, with additional investigations currently underway.

The MGCB continues to monitor online gaming activity and urges the public to be cautious when engaging with gambling content on social media or through digital advertisements.

The post MGCB Issues Cease-and-Desist Orders to Six Illegal Gambling Sites Targeting Michigan Players appeared first on Gaming and Gambling Industry in the Americas.

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BetUS

MGCB Issues Cease-and-Desist Order to BetUS

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The Michigan Gaming Control Board (MGCB) has issued a cease-and-desist order to BetUS, an offshore gambling operator, for illegally offering internet gaming and sports betting to Michigan residents without proper licensure.

Investigations by the MGCB revealed that BetUS was accepting wagers from Michigan residents on various gambling activities, including sports and casino-style games, without the necessary state authorization. This operation violates Michigan’s Lawful Internet Gaming Act, the Gaming Control and Revenue Act, and the Michigan Penal Code.

“Unlicensed operators like BetUS undermine the integrity of Michigan’s regulated gaming market and expose consumers to potential risks. The MGCB is committed to protecting Michigan residents by ensuring that all gambling activities are conducted legally and responsibly,” said Henry Williams, Executive Director of MGCB.

The cease-and-desist order mandates that BetUS immediately halt all operations involving Michigan residents. The company has 14 days to comply or face further legal action in coordination with the Michigan Department of Attorney General.

The post MGCB Issues Cease-and-Desist Order to BetUS appeared first on Gaming and Gambling Industry in the Americas.

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Compliance Updates

MGCB Targets 11 Illegal Online Casinos Operating Without Licenses

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The Michigan Gaming Control Board (MGCB) has issued cease-and-desist orders to 11 illegal online gambling operators found to be targeting Michigan residents without proper state authorization. These unlicensed casinos—some based offshore, others operating from undisclosed or domestic locations—pose serious risks to consumers by skirting Michigan’s regulated gaming laws.

The casinos named in the enforcement action include the following:

Club Player Casino

7 Bets Casino

NinBet Casino

Cherry Jackpot Casino

PitBet

SlotsNBets

Bookmaker.eu

Wild Vegas Casino

VIP Slots Casino

Prism Casino

ABC Islands Casino

“These sites are operating illegally and without proper oversight, putting Michigan players at risk. We’re committed to shutting down unlicensed gambling operations and protecting the public from deceptive practices, unfair play, and financial harm,” said Henry Williams, Executive Director of the Michigan Gaming Control Board.

The named operators have been found to accept wagers from Michigan residents via a range of payment methods—including credit cards, digital wallets, and cryptocurrencies. Players may be subjected to questionable practices, such as the withholding of winnings, unrealistic wagering requirements, and denial of withdrawals.

In addition to financial concerns, these illegal operators are not required to follow the same rigorous data protection standards that are mandated in Michigan’s regulated market. As a result, players’ personal and financial information may be highly vulnerable when shared with these unlicensed platforms, increasing the risk of data breaches, identity theft, and other cybercrimes.

The MGCB has formally notified all 11 operators to immediately stop offering gambling services to Michigan residents. They have been given 14 days to comply. Continued violations may result in further enforcement, including collaboration with the Michigan Attorney General’s Office to pursue legal action.

“This should serve as a strong warning to illegal operators: Michigan does not tolerate unauthorized gambling activity. We will continue our relentless pursuit of actively identifying and disrupting these operations,” Williams said.

“We want every patron in Michigan to have access to a fair and secure gambling experience. By eliminating illegal operators, we’re helping ensure the public can enjoy gaming without fear of fraud or abuse,” Williams added.

The post MGCB Targets 11 Illegal Online Casinos Operating Without Licenses appeared first on Gaming and Gambling Industry in the Americas.

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