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Jonathan Doubilet

Playtech’s Player Account Management (PAM+) Platform is Selected to Power Ocean Casino Resort’s Online Casino Relaunch

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Playtech has announced its partnership with Ocean Casino Resort for the re-launch of its online casino platform in New Jersey.

Ocean Casino Resort has selected Playtech as its new platform provider and primary game provider, making it the second customer to implement Playtech’s award-winning Player Account Management (PAM+) system in the US.

Through the seamless integration of Playtech’s products, including the Player Account Management (PAM+) platform, Live Casino, and iCasino, Ocean Casino Resort will now be able to offer its players an unparalleled online casino experience. This partnership not only enhances the gaming experience at Ocean Casino Resort but also marks another successful implementation of Playtech’s PAM+ platform in the US.

As part of this exciting technology partnership, Playtech will utilize its omnichannel capabilities to bring the digital experience to Ocean players as well as introduce its entire catalog of New Jersey-approved games to the luxury resort’s online player base. Players can now access some of Playtech’s best titles, including the highly popular Gold Rush Cash Collect, providing an exciting array of games. Through its Live Casino offering, Playtech will also be bringing its unique and award-winning suite of live Casino games including Adventures beyond Wonderland.

Ocean Casino Resort will have access to third-party content through the Playtech Open Platform (POP), which integrates directly with Playtech’s Player PAM+ platform. This allows operators to access a wide range of popular online and mobile in-house and third-party games. Additionally, Ocean Casino Resort will utilize Playtech’s AI-based Responsible Gaming technology, BetBuddy. Integrated into Playtech’s PAM+ platform, BetBuddy leverages the latest research on gambling behaviour patterns and advanced machine learning and AI capabilities to provide enhanced responsible gambling measures for online casino players.

“We excited to partner with Playtech to offer our players the best possible online casino experience. Playtech’s full service, state-of-the-art technology provides us with the tools and capabilities needed to deliver an exceptional and engaging online gaming experience. The agreement marks the beginning of a successful and exciting partnership with one of the world’s largest games providers,” Ray Stefanelli, VP of Online Gaming at Ocean Casino Resort, said.

“We are extremely proud to be the partner of choice for re-launching Ocean Casino Resort’s online casino offering and introducing exciting new gaming experiences for their customers. As Ocean Casino Resort continues to achieve exceptional growth, the resort is investing in state-of-the-art gaming technology and innovative systems to enhance its operations and our team is incredibly driven toward Ocean’s ongoing customer service strength, growth success, and market differentiation. We look forward to continuing to build on this fantastic partnership, driving continuous innovation in user experiences and helping to transform the journey of Ocean’s players,” Jonathan Doubilet, VP of U.S. Business Operations at Playtech, said.

Delaware North

Playtech Expands U.S. Footprint into Fourth Regulated iGaming State with Launch in West Virginia

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Playtech announced its entry into West Virginia, its fourth regulated iGaming state, marking a significant milestone in the company’s U.S. growth trajectory. This expansion underscores Playtech’s commitment to delivering innovative, high-quality entertainment and cutting-edge technology to both partners and players across the U.S. market.

Playtech has expanded its operations in West Virginia, partnering with multiple operators to deliver its award-winning Casino, RNG, and Live content. RSI, Delaware North, DraftKings, and BetMGM are among the latest operators to join Playtech’s expansion in the state. This growth will continue in the coming months with a variety of other operators.

Jonathan Doubilet, VP of U.S. Business Operations at Playtech, said: “Our expansion into this regulated iGaming state reflects our strong strategic focus on delivering engaging, innovative, and responsible entertainment to players, while supporting our partners with the latest in gaming technology. Supporting our customers across all regulated states and countries in which they operate is at the heart of what we do. The trust and confidence they place in us as an agile and scalable partner is what helps in meeting the demands of the ever-expanding US iGaming industry.”

The post Playtech Expands U.S. Footprint into Fourth Regulated iGaming State with Launch in West Virginia appeared first on Gaming and Gambling Industry in the Americas.

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Grant Williams

Hard Rock Digital and Playtech Launch New Jersey’s First Live-Dedicated Trivia Experience

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Playtech and Hard Rock Digital (HRD) have launched New Jersey’s first-ever dedicated trivia experience on the top-rated Hard Rock Bet online casino platform. This milestone establishes Hard Rock Bet as the first operator to launch a dedicated Live Trivia Game Show in the state.

Since the announcement of their strategic partnership in 2024, Playtech has provided a wide range of gaming content through Hard Rock Bet, including slots, card & table games, and live dealer games. The introduction of Playtech’s Live Trivia now adds a new layer of engagement, offering players an exciting, interactive experience beyond traditional casino gaming.

Playtech’s Live Trivia Game Show is a quiz-based segment, hosted by highly trained game show presenters, that invites players to participate in scheduled trivia promotions, answer questions in real-time, and win prizes. The show is streamed live via Playtech’s advanced platform, bringing a fully customizable experience in design, themes, and language. Operators can create tailored prizes, including Golden Chips and Free Spins, which can be awarded individually or distributed among winners, ensuring an engaging and flexible offering for players.

Jonathan Doubilet, VP of US Business Operations at Playtech, said: “Our partnership with Hard Rock Digital has been built around a unified vision to drive innovation and deliver exceptional customer experiences. We are proud to celebrate this milestone with the launch of our Live Trivia Game Show on the Hard Rock Bet platform, bringing a new level of entertainment to their players.”

Grant Williams, Senior Vice President of Casino at Hard Rock Digital, said: “We’re thrilled to be the first in New Jersey to offer Playtech’s Live Trivia Game Show, and continue to elevate the player experience with cutting-edge, innovative content. This exclusive experience will truly stand out in the market and uniquely engage players with our top-rated platform by testing their knowledge, competing for rewards, and enjoying interactive, real-time entertainment like never before.”

The post Hard Rock Digital and Playtech Launch New Jersey’s First Live-Dedicated Trivia Experience appeared first on Gaming and Gambling Industry in the Americas.

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Arthur Paikowsky

Playtech Supports ICRG’s Research on the Impact of Gambling on Under-served Groups in the US and Canada

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Playtech has provided support for the International Center for Responsible Gaming’s (ICRG) research program. The ICRG, a global pioneer and leader in gambling disorder research and education, has been conducting stringent competitions for research grants since 1996.

The ICRG, overseen by an independent Scientific Advisory Board comprising leading addiction specialists, has recently invited applicants to participate in research focused on the impact of gambling on under-served groups in the US or Canada. The strategic initiative aims to ensure funding for high-quality research in this critical area.

Playtech has actively supported this effort by funding research to better understand the impact of gambling on under-served groups in the US and Canada. This research will also help researchers, policymakers, regulators and the industry better understand how best to strengthen and enhance player protection amongst the groups in scope for the study.

Arthur Paikowsky, President of ICRG, said: “We are immensely grateful for Playtech’s donation, which marks a significant step towards improving our understanding of gambling-related health issues among indigenous communities in the US and Canada. This contribution will greatly enhance the effectiveness of responsible gambling measures and Playtech’s commitment to this cause is commendable and will undoubtedly make a substantial impact in the field of gambling research.”

Jonathan Doubilet, VP of US Business Operations at Playtech, said: “Playtech is committed to creating a safer gambling environment and is a strong supporter of research that helps reduce gambling related harm and enhance player protection measures. We are delighted to be able to support the ICRG’s research that will help advance player protection for vulnerable groups in the US and Canada.”

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